Why Digital Transformations Fail

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  why digital transformations fail: Why Digital Transformations Fail Tony Saldanha, 2019-07-23 Former Procter & Gamble Vice President for IT and Shared Services, Tony Saldanha gives you the keys to a successful digital transformation: a proven five-stage model and a disciplined process for executing it. Digital transformation is more important than ever now that we're in the Fourth Industrial Revolution, where the lines between the physical, digital, and biological worlds are becoming ever more blurred. But fully 70 percent of digital transformations fail. Why? Tony Saldanha, a globally awarded industry thought-leader who led operations around the world and major digital changes at Procter & Gamble, discovered it's not due to innovation or technological problems. Rather, the devil is in the details: a lack of clear goals and a disciplined process for achieving them. In this book, Saldanha lays out a five-stage process for moving from digitally automating processes here and there to making digital technology the very backbone of your company. For each of these five stages, Saldanha describes two associated disciplines vital to the success of that stage and a checklist of questions to keep you on track. You want to disrupt before you are disrupted—be the next Netflix, not the next Blockbuster. Using dozens of case studies and his own considerable experience, Saldanha shows how digital transformation can be made routinely successful, and instead of representing an existential threat, it will become the opportunity of a lifetime.
  why digital transformations fail: The Technology Fallacy Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky, Garth R. Andrus, 2022-08-23 Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology. Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental. The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.” Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
  why digital transformations fail: Driving Digital Isaac Sacolick, 2017-08-24 Every organization makes plans for updating products, technologies, and business processes. But that’s not enough anymore for the twenty-first-century company. The race is now on for everyone to become a digital enterprise. For those individuals who have been charged with leading their company’s technology-driven change, the pressure is intense while the correct path forward unclear. Help has arrived! In Driving Digital, author Isaac Sacolick shares the lessons he’s learned over the years as he has successfully spearheaded multiple transformations and helped shape digital-business best practices. Readers no longer have to blindly trek through the mine field of their company’s digital transformation. In this thoroughly researched one-stop manual, learn how to: • Formulate a digital strategy • Transform business and IT practices • Align development and operations • Drive culture change • Bolster digital talent • Capture and track ROI • Develop innovative digital practices • Pilot emerging technologies • And more! Your company cannot avoid the digital disruption heading its way. The choice is yours: Will this mean the beginning of the end for your business, or will your digital practices be what catapults you into next-level success?
  why digital transformations fail: Orchestrating Transformation Michael Wade, James Macaulay, Andy Noronha, 2019-02-25 Company leaders feel the urgency to transform their organizations in the face of digital disruption. New rivals are digitizing whatever can be digitized to attack incumbents' value chains, gaining market share, eroding margins, and wreaking havoc to the competitive landscape in virtually every industry. For large and midsized companies, the imperative to transform is clear. How to transform is another matter. The hard truth is that despite leaders' best efforts, and billions spent in pursuit of digital transformation, the vast majority of organizational change programs fizzle, falling well short of their expected impacts. Because failed transformation programs put incumbents behind the eight ball in dealing with disruptive competition, organizations can ill-afford for their transformation programs to flop. With this important new book, Orchestrating Transformation: How to Deliver Winning Performance with a Connected Approach to Change, the team at the Global Center for Digital Business Transformation, an IMD and Cisco initiative, set out a new prescription for getting transformation right. The piecemeal strategies and pilot projects that are hallmarks of conventional transformation programs are hopelessly inadequate for the intricate, sprawling organizational environments found in most companies. Transformation practitioners need a different mindset and a new approach to executing change that can handle the complexity and scale of today's market leaders. Orchestration--mobilizing and enabling so as to achieve a desired effect--paves the way for a new, more holistic view of organizational resources and how they work together to drive change synergistically. The follow-up to 2016's award-winning Digital Vortex, Orchestrating Transformation is packed with quantitative and qualitative insights from years of applied research and engagement with executives around the world. A unique and indispensable guide for practitioners, the book moves past traditional change management doctrine to show how a connected approach to change can change everything.
  why digital transformations fail: Why Digital Transformations Fail Tony Saldanha, 2019-07-23 Former Procter & Gamble Vice President for IT and Shared Services, Tony Saldanha gives you the keys to a successful digital transformation: a proven five-stage model and a disciplined process for executing it. Digital transformation is more important than ever now that we're in the Fourth Industrial Revolution, where the lines between the physical, digital, and biological worlds are becoming ever more blurred. But fully 70 percent of digital transformations fail. Why? Tony Saldanha, a globally awarded industry thought-leader who led operations around the world and major digital changes at Procter & Gamble, discovered it's not due to innovation or technological problems. Rather, the devil is in the details: a lack of clear goals and a disciplined process for achieving them. In this book, Saldanha lays out a five-stage process for moving from digitally automating processes here and there to making digital technology the very backbone of your company. For each of these five stages, Saldanha describes two associated disciplines vital to the success of that stage and a checklist of questions to keep you on track. You want to disrupt before you are disrupted--be the next Netflix, not the next Blockbuster. Using dozens of case studies and his own considerable experience, Saldanha shows how digital transformation can be made routinely successful, and instead of representing an existential threat, it will become the opportunity of a lifetime.
  why digital transformations fail: Leading Change John P. Kotter, 2012 From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.
  why digital transformations fail: 77 Building Blocks of Digital Transformation Jace An, 2019-04-11 In 2018, '77 Building Blocks of Digital Transformation: The Digital Capability Model' was published to help 'digital practitioners' working in the digital space. Since then, quite a few readers have suggested writing a book about digital transformation for 'the general public' interested in learning more than basics of digital transformation. That is how the book '77 Building Blocks of Digital Transformation: Simply Explained' has been created.This book is intended to deliver the key messages of 'the 77 Building Blocks' to the general public. It aims to help the general public understand 'actual practices' in the digital space. This is not a theory book that discusses the academical ideas and concepts of digital transformation, but a 'practical' field book that describes the proven digital capabilities as the building blocks of digital transformation. This book does however not fully cover the technical detail of the Maturity Model described in '77 Building Blocks of Digital transformation: The Digital Capability Model' that aims to help digital practitioners with measuring digital maturity. Instead, this book provides examples of higher maturity indicators as an introduction to the Maturity Model. If you are looking for a deep dive into the Maturity Model, refer to '77 Building Blocks of Digital transformation: The Digital Capability Model'.This book covers:1. Digital Customer Experience Management -Digital Customer Journey Management -User Research -Usability Analysis -User Experience Designing -User Experience Testing 2. Social Interaction -Social Listening -Social Media Marketing -Social Media Servicing -Online Community Management -Rating & Review Management -Content Moderation -Social Crisis Management3. Digital Marketing -Digital Brand Marketing -Search Engine Optimization -Paid Search -Content Targeting -Affiliate Marketing -Online Advertising -Digital Campaign Management -Lead Management -Marketing Offer Management -Email Marketing -Mobile Marketing -Marketing Automation -Conversion Rate Optimization4. Digital Commerce -Online Merchandising -Shopping Cart & Checkout -Payments & Reconciliation -Order Management & Fulfillment -Account Management & Self-Service5. Digital Channel Management -Channel Mix & Optimization -Cross-Business Integration -Cross-Channel Integration -Multi-Device Presentation6. Knowledge & Content Management -Knowledge Collaboration -Knowledge Base Management -Content Lifecycle Management -Digital Asset Management -Content Aggregation & Syndication -Web Content Management7. Customization & Personalization -Customer Preference Management -Customer Communication Management -Social Behaviour Management -Interaction Tracking & Management -Customer Loyalty Management -Digital Customer Services8. Digital Intelligence -Product Similarity Analytics -Customer Insights -Customer Segmentation -Conversion Analytics -Digital Marketing Effectiveness -Big Data Analytics -Web Analytics -Reporting & Dashboard9. Digital Data Management -Non-relational Data Management -Distributed Data Store Management -Enterprise Search -Master Data Management -Data Quality Management -Digital Data Policy Management10. Digital Infrastructure Management -On-Demand Provisioning -User Interaction Services -Process Integration Services -Parallel Processing Services -Federated Access Management -Digital Continuity Management11. Digital Alignment -Digital Innovation -Digital Planning -Digital Governance -Cross-Boundary Collaboration -Digital Journey Readiness12. Digital Development & Operations -Digital Program & Project Management -Digital Design Authority -Digital Capability Development -Digital Capability Introduction -Digital Service Operations -Digital Quality Management
  why digital transformations fail: Why Digital Transformations Fail Tony Saldanha, 2019 Digital transformation is more important than ever now that weare in the Fourth Industrial Revolution, where the lines between the physical, digital, and biological worlds are becoming ever more blurred. But fully 70 percent of digital transformations fail. Why? Tony Saldanha discovered that it is not due to innovation or technological problems. Rather, the devil is in the details: a lack of clear goals and a disciplined process for achieving them. In this book, Saldanha lays out a five-stage process for moving from digitally automating processes here and there to making digital technology the very backbone of your company. For each of these five stages, Saldanha describes two associated disciplines vital to the success of that stage and a checklist of questions to keep you on track. You want to disrupt before you are disrupted, be the next Netflix, not the next Blockbuster. Using dozens of case studies and his own considerable experience, Saldanha shows how digital transformation can be made routinely successful, and instead of representing an existential threat, it will become the opportunity of a lifetime.
  why digital transformations fail: Digital Transformation Lindsay Herbert, 2017-10-19 One book for the entire journey: How to digitally transform your organization Innovation in the face of major external change is critical for any organization's success, but attempting to do so often leads to more questions than actions: Where do you start? How do you get the right resources? How should work be implemented? What data should you measure? For the first time, these questions are answered in a single book that covers the end-to-end execution of digital transformation – from leadership-level strategy, to on-the-ground team implementation. With the biggest revelation of all, Herbert argues, being that true digital transformation only needs to happen once because, at its core, it means becoming more adaptive to change itself. Featuring the 'how to' of digital transformation devised from successes across every sector, Herbert distils it into five actionable stages. These stages act as a repeatable framework for continual innovation, allowing you to produce results immediately and grow change incrementally across your organization. In Digital Transformation, Herbert draws on her own experiences in leading change and innovation programmes globally, as well as featuring insights from experts and leaders from organizations as diverse as the World Wildlife Fund, Morgan Stanley, Royal Caribbean Cruises, the United Nations High Commission for Refugees, the Rijksmuseum, the American Cancer Society, The Guardian, Harvard University, and many others.
  why digital transformations fail: Digital Business Transformation Nigel Vaz, 2021-01-05 Fuel your business' transition into the digital age with this insightful and comprehensive resource Digital Business Transformation: How Established Companies Sustain Competitive Advantage offers readers a framework for digital business transformation. Written by Nigel Vaz, the acclaimed CEO of Publicis Sapient, a global digital business transformation company, Digital Business Transformation delivers practical advice and approachable strategies to help businesses realize their digital potential. Digital Business Transformation provides readers with examples of the challenges faced by global organizations and the strategies they used to overcome them. The book also includes discussions of: How to decide whether to defend, differentiate, or disrupt your organization to meet digital challenges How to deconstruct decision-making throughout all levels of your organization How to combine strategy, product, experience, engineering, and data to produce digital results Perfect for anyone in a leadership position in a modern organization, particularly those who find themselves responsible for transformation-related decisions, Digital Business Transformation delivers a message that begs to be heard by everyone who hopes to help their organization meet the challenges of a changing world.
  why digital transformations fail: The Human Side of Digital Business Transformation Kamales Lardi, 2022-10-24 Master the essential human component of digital transformation In The Human Side of Digital Business Transformation, veteran emerging technology expert Kamales Lardi delivers an essential and practical exploration of the real-world implementation of digital transformation. The book teaches readers how to drive digital business transformation success by addressing a key element – the people side of transformation. This includes managing internal stakeholders, such as leadership teams and employees, as well as external stakeholders, such as customer, partners and supplier. The author provides a proven digital business transformation framework that facilitates the successful execution of new digital solutions. She also discusses: Digital maturity and transformation readiness assessments complete with supplementary, online tools Best practices and key learnings that drive the human side of transformation Real-world case studies and examples from renowned business leaders that offer success factors A can't-miss resource for leadership teams, management, and board members, as well as change managers and leaders in organizations, The Human Side of Digital Business Transformation will also be invaluable for students in business and executive education programs, consultants, and other business leaders interested in digital transformation.
  why digital transformations fail: Digital Transformation Thomas M. Siebel, 2019
  why digital transformations fail: Agile for Everybody Matt LeMay, 2018-10-10 The Agile movement provides real, actionable answers to the question that keeps many company leaders awake at night: How do we stay successful in a fast-changing and unpredictable world? Agile has already transformed how modern companies build and deliver software. This practical book demonstrates how entire organizations—from product managers and engineers to marketers and executives—can put Agile to work. Author Matt LeMay explains Agile in clear, jargon-free terms and provides concrete and actionable steps to help any team put its values and principles into practice. Examples from a wide variety of organizations, including small nonprofits and global financial enterprises, bring to life the on-the-ground realities of Agile across industries and functions. Understand exactly what Agile is and why it matters Use Agile to address your organization’s specific needs and goals Take customer centricity from theory into practice Stop wasting time in report and critique meetings and start making better decisions Create a harmonious cycle of learning, collaborating, and delivering Learn from Agile experts at companies like IBM, Spotify, and Coca-Cola
  why digital transformations fail: Leveraging Digital Transformation M Nadia Vincent, 2020-03 Leveraging Digital Transformation by M. Nadia Vincent is a practical guide for business executives, C-levels, digital transformation leaders, and IT managers alike as they implement digital transformation in their organizations or businesses. In this book, you will learn about: 1. Creating your transformative vision for sustainable organizations and businesses 2. Facilitating self-transformation for leaders so they inspire individual transformations and engagement in their organizations 3. Creating environments that are efficient and promote business innovation and disruption 4. Empowering leaders with a progressive mindset so they embrace change and make better personal, business, and digital choices 5. Innovating using breakthrough digital business strategy 6. Digitally enabling organizations for faster deliveries and increased business performance 7. Converting digital transformation and innovation into a lucrative investment for increased ROI 8. Adopting and implementing artificial intelligence for the new business intelligence.
  why digital transformations fail: The Age of Agile Stephen Denning, 2018-02-08 An unstoppable business revolution is under way, and it is Agile. Sparking dramatic improvements in quality, innovation, and speed-to-market, the Agile movement has helped companies learn to connect everyone and everything…all the time. With rapidly evolving consumer needs and technology that is being updated quicker than ever before, businesses are recognizing how essential it is to adapt quickly. The Agile movement enables a team, unit, or enterprise to nimbly acclimate and upgrade products and services to meet these constantly changing needs. Filled with examples from every sector, The Age of Agile helps you: Master the three laws of Agile Management (team, customer, network) Embrace the new mindset Overcome constraints Employ meaningful metrics Make the entire organization Agile Companies don’t need to be born Agile. With the groundbreaking formulas laid out in The Age of Agile, even global giants can learn to act entrepreneurially. Your company’s future may depend on it!
  why digital transformations fail: Fail Fast, Learn Faster Randy Bean, 2021-08-31 Explore why — now more than ever — the world is in a race to become data-driven, and how you can learn from examples of data-driven leadership in an Age of Disruption, Big Data, and AI In Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI, Fortune 1000 strategic advisor, noted author, and distinguished thought leader Randy Bean tells the story of the rise of Big Data and its business impact – its disruptive power, the cultural challenges to becoming data-driven, the importance of data ethics, and the future of data-driven AI. The book looks at the impact of Big Data during a period of explosive information growth, technology advancement, emergence of the Internet and social media, and challenges to accepted notions of data, science, and facts, and asks what it means to become data-driven. Fail Fast, Learn Faster includes discussions of: The emergence of Big Data and why organizations must become data-driven to survive Why becoming data-driven forces companies to think different about their business The state of data in the corporate world today, and the principal challenges Why companies must develop a true data culture if they expect to change Examples of companies that are demonstrating data-driven leadership and what we can learn from them Why companies must learn to fail fast and learn faster to compete in the years ahead How the Chief Data Officer has been established as a new corporate profession Written for CEOs and Corporate Board Directors, data professional and practitioners at all organizational levels, university executive programs and students entering the data profession, and general readers seeking to understand the Information Age and why data, science, and facts matter in the world in which we live, Fail Fast, Learn Faster p;is essential reading that delivers an urgent message for the business leaders of today and of the future.
  why digital transformations fail: The Business Transformation Playbook Mba Heath Gascoigne, 2019-01-21 Why do only 30% of business transformation programmes deliver on time, on budget and on the scope, realizing the intended benefits while 70% fail? Uncover HOBA(R) (House of Business Architecture(R)) the Business Transformation framework, design process and blueprint for increasing your organization's success rate and delivering the Target Operating Model (TOM). This book and HOBA(R) framework provide a practical, hands-on tool that has helped organization's design, build and implement their business strategy and Target Operating Model (TOM) as part of their business transformation. IN THIS STEP-BY-STEP GUIDE, YOU WILL LEARN: - The five (5) Business Architecture Challenges that Business Architecture, Business Architects and Business Transformators(R) face today, and how HOBA(R) solves them; - A comprehensive, systematic and structured Target State Architecture 'Design Process ' to not only design the Target Operating Model (TOM) but also implement it; - An Agile framework that develops the Target State Architecture, and Target Operating Model (TOM) in an iterative, incremental fashion; - The framework that aligns the Business to the Business Strategy; - A framework that covers all aspects and questions asked of the business - from the Why, Who, What, Where, How and When? and - Reference Models that address the organization's strategic concerns, Building Blocks that address the operational concerns, and Blueprints that address the implementation concerns, all covered here, plus more.
  why digital transformations fail: Understanding Machine Learning Shai Shalev-Shwartz, Shai Ben-David, 2014-05-19 Introduces machine learning and its algorithmic paradigms, explaining the principles behind automated learning approaches and the considerations underlying their usage.
  why digital transformations fail: The P.R.O. Business Mindset Tanvir Bhangoo, 2022-02-01 Speaker, Author, and P.R.O. Business Strategist Tanvir Bhangoo shares the leadership blueprint for achieving success in disruptive and uncertain environments – built from championship winning sports teams. Includes foreword by Jeff Adamson - Cofounder of SkiptheDishes and Neo Financial. Tasked with leading high stakes, transformational projects, tech executive Tanvir Bhangoo had to rely on more than just business fundamentals to excel. Tanvir applied leadership lessons from sports, based on what he had learned on the football field, to help organizations adapt and transform amid disruption and chaos. To share his winning formula with leaders around the world, he created The P.R.O. Business Mindset. This framework offers actionable leadership strategies to make big plays in the business world. In this book, Tanvir takes the reader through the 3 stages of The P.R.O. Business Mindset: O: The Off-Season (assess and build) R: The Regular Season (execute and implement) P: The Playoffs (optimize and gain momentum) Through engaging storytelling, Tanvir delivers tactical insights on how to build business playbooks and teams that can weather changes, allowing executives to battle competitive pressures, rising consumer demands, and turnover. It also includes 23 exclusive interviews with elite level athletes turned business leaders.
  why digital transformations fail: Digital Transformation of Learning Organizations Dirk Ifenthaler, Sandra Hofhues, Marc Egloffstein, Christian Helbig, 2021-01-05 This open access volume provides insight into how organizations change through the adoption of digital technologies. Opportunities and challenges for individuals as well as the organization are addressed. It features four major themes: 1. Current research exploring the theoretical underpinnings of digital transformation of organizations. 2. Insights into available digital technologies as well as organizational requirements for technology adoption. 3. Issues and challenges for designing and implementing digital transformation in learning organizations. 4. Case studies, empirical research findings, and examples from organizations which successfully adopted digital workplace learning.
  why digital transformations fail: The Transformation Myth Gerald C. Kane, Rich Nanda, Anh Nguyen Phillips, Jonathan R. Copulsky, 2021-09-28 In this business bestseller, how companies can adapt in an era of continuous disruption: a guide to responding to such acute crises as COVID-19. Gold Medalist in Business Disruption/Reinvention. When COVID-19 hit, businesses had to respond almost instantaneously--shifting employees to remote work, repairing broken supply chains, keeping pace with dramatically fluctuating customer demand. They were forced to adapt to a confluence of multiple disruptions inextricably linked to a longer-term, ongoing digital disruption. This book shows that companies that use disruption as an opportunity for innovation emerge from it stronger. Companies that merely attempt to weather the storm until things go back to normal (or the next normal), on the other hand, miss an opportunity to thrive. The authors, all experts on business and technology strategy, show that transformation is not a one-and-done event, but a continuous process of adapting to a volatile and uncertain environment. Drawing on five years of research into digital disruption--including a series of interviews with business leaders conducted during the COVID-19 crisis--they offer a framework for understanding disruption and tools for navigating it. They outline the leadership traits, business principles, technological infrastructure, and organizational building blocks essential for adapting to disruption, with examples from real-world organizations. Technology, they remind readers, is not an end in itself, but enables the capabilities essential for surviving an uncertain future: nimbleness, scalability, stability, and optionality.
  why digital transformations fail: Rapid Transformation Behnam N. Tabrizi, 2007 Shows you how to accomplish successful transformational change in your firm in just 90 days. Based on ten years of research into more than 500 leading companies - including 3M, IBM, GE, Nissan, Apple, Bay Networks, Verisign, HP and Best Buy - this book demystifies fast, effective change and lays out a roadmap for achieving it.
  why digital transformations fail: The HERO Transformation Playbook Arif Harbott, Cuan Mulligan, 2020-09-22 Most transformations and large-scale change programs fail, but in a rapidly changing world change is becoming more and more critical for survival. The HERO Transformation Playbook is your step-by-step playbook of EXACTLY how to deliver successful transformations and large-scale change programs with the best chance of success using the HERO Transformation Framework: a clear method to help you design transformation for maximum enterprise value creation and then deliver the outcome in a repeatable fashion. We built our framework through trial and error, learning from our mistakes and successes and solving common issues we came across and pitfalls that we have seen time and again. We then spent many years honing the framework, removing the fluff, distilling the concepts until it contained everything you need to succeed in the challenging world of change. In this book we teach you everything we’ve learned – including all of the roles, processes, meetings, governance, and templates for you to follow and apply to your transformation today - so that you can crack the code of change and lead successful transformations on your own. The more successful transformations that are delivered, the better the world will be for everyone!
  why digital transformations fail: The Digital Transformer's Dilemma Karolin Frankenberger, Hannah Mayer, Andreas Reiter, Markus Schmidt, 2020-09-29 Bring your company into the digital era without compromising your core business In The Digital Transformer's Dilemma: How to Energize Your Core Business While Building Disruptive Products and Services, the authors show companies how to go digital while also advancing their core business. The book emphasizes how to strike a difficult balance between establishing a new (digital) business and re-vitalizing – and digitizing – the legacy business. The core of the book is focused on the actual implementation of the digital transformation across both businesses, providing concrete tips, tricks, tools and action plans across six key dimensions: Crafting a flexible organization Using technology as a driver Designing the necessary processes Building transformational leaders “Right-skilling” the workforce of the future Galvanizing cultural change The Digital Transformer’s Dilemma is a very visual book, filled with dozens of engaging illustrations that bring the contained concepts to life on the page. Based on 100+ interviews with senior executives at leading companies (such as Nestlé, Novartis, Volkswagen, BNP Paribas, BASF and Michelin) and smaller hidden champions, numerous illuminating case studies, and the authors’ own experience from working in international management consulting and years of academic experience, the book highlights the fundamental principles required for executives and businesspeople to transform legacy organizations into digitally empowered companies.
  why digital transformations fail: The Content Advantage (Clout 2.0) Colleen Jones, 2018-05-31 In The Content Advantage (Clout 2.0): The Science of Succeeding at Digital Business Through Effective Content, expert Colleen Jones argues that in the age of digital disruption, your company faces an important choice. The choice is not whether to do content. Every business function-from marketing to sales and from support to recruiting-demands content. The choice is whether to make your approach to content strategic and, consequently, an advantage. This book, which is the second edition of the pioneering content book Clout, offers a modernized and comprehensive approach for planning, creating, delivering, and optimizing content that will make your business thrive. Executives and practitioners alike will find value in this book as they face increasing pressure to deliver the right content to the right customers at the right time. Drawing on her in-the-trenches experience with organizations ranging from the Fortune 50 to small and medium businesses to government and nonprofits, Jones offers: Guidance on creating a content vision A primer on conducting content analysis Techniques for developing a competitive content strategy Elements and principles of effective, influential content A blueprint for developing content intelligence A maturity model for content operations Examples from diverse companies and contexts
  why digital transformations fail: Digital Vortex Jeff Loucks, Michael Wade, James Macaulay, 2016-06-15 Digital disruption: seemingly out of nowhere, startups and other tech-savvy disruptors attack. In Digital Vortex, you will learn how to use the business models and strategies of startups to your own advantage. Most importantly, you will learn how to build the agility to anticipate threats, sense opportunities, and seize them before your rivals do.
  why digital transformations fail: Winning in the Digital Age Nitin Seth, 2025-03
  why digital transformations fail: Transformation Sprint Haydn Shaughnessy, Fin Goulding, 2020-10-25 Digital transformation will be the words on most people's lips during 2021, as the world looks to ameliorate the impact of COVID but transforming is notoriously difficult to get right and failure rates run at the 80% mark. At last, there is a method to help you through the challenging times ahead. Transformation Sprint brings agile thinking to the process of digital transformation planning and design.To date, most transformations have been built out using traditional methods. Ironically. That means the route companies choose when they want to be agile, is mapped out in a non-agile way. Transformation Sprint gives you a way round this transformation paradox. It is a six step method that embraces agile thinking and practices and applies them to the problem of transformation design and execution. Transformation Sprint allows you to start your journey in an agile way and in doing so radically improves the chances of success.a fantastic, expert guide for how to get your team to deliver a compelling vision, with a clear, achievable plan. I wish I had this 20 years ago. Hugh Hessing, former COO, Aviva PlcChange has always been difficult but more so now than ever, as businesses scramble to understand the impact of COVID19 on their revenues and strategies. Policy makers meanwhile are facing a once-in-a-lifetime challenge. How will businesses and governments go about making the critical changes needed? This step-by-step guide to designing good transformations and fixing broken ones is a bible for people who work in transformation or are affected by sudden events that derail work in progress. Whether you are an agile coach, agile leader, project manager or senior decision maker this book will teach you a four week fix to any significant problem you face. Use Transformation Sprints not only to solve big problems but also to upskill yourself and prepare for a better career. Transformation Sprints takes the principle of rapid momentum from the agile world and applies it to big problems. It breaks down the process of resetting a major transformation into six main areas but focuses primarily on three: perspectives, playback and prioritisation, the three Ps of successful change. Whether you are implementing a standardised framework such as SAFe or you are following the Spotify model, launching a digital transformation or find yourself in the middle of any kind of change program, you are going to enter stormy waters. The chances of your change-by-design plan actually working are statistically very low and when things go wrong they go wrong in very complex ways. Transformation Sprint is a method for simplifying complexity and taking back control of a company's future.Organisational change is hard in its own right, only compounded by the fact that every organisation is unique and has a unique journey ahead of them. Yet across them all, there is a certain rhythm or cadence that underpins every journey. What Fin and Haydn have managed to do with Transformation Sprint is to highlight all the major touchpoints along this journey. There is something in this book for everyone, be they a business leader looking to understand the journey ahead of them, or a business consultant looking to see how best to help their clients.EVAN LEYBOURN, CEO and Co-Founder, Business Agility Institute.
  why digital transformations fail: Managing Digital Transformation Andreas Hinterhuber, Tiziano Vescovi, Francesca Checchinato, 2021-05-26 This book provides practising executives and academics with the theories and best practices to plan and implement the digital transformation successfully. Key benefits: an overview on how leading companies plan and implement digital transformation interviews with chief executive officers and chief digital officers of leading companies – Bulgari, Deutsche Bahn, Henkel, Lanxess, L’Oréal, Unilever, Thales and others – explore lessons learnt and roadmaps to successful implementation research and case studies on the digitalization of small and medium-sized companies cutting-edge academic research on business models, organizational capabilities and performance implications of the digital transformation tools and insights into how to overcome internal resistance, build digital capabilities, align the organization, develop the ecosystem and create customer value to implement digital strategies that increase profits Managing Digital Transformation is unique in its approach, combining rigorous academic theory with practical insights and contributions from companies that are, according to leading academic thinkers, at the forefront of global best practice in the digital transformation. It is a recommended reading both for practitioners looking to implement digital strategies within their own organisations, as well as for academics and postgraduate students studying digital transformation, strategy and marketing.
  why digital transformations fail: The Definitive Guide to B2B Digital Transformation Fred Geyer, Joerg Niessing, 2020-05-22
  why digital transformations fail: Flatlined Mark DeLuzio, 2020-03-11 With 30 years of driving Lean transformations under his belt—both in-house at Danaher and as the founder of Lean Horizons—Mark C. DeLuzio has a vantage point across a variety of industries. He often hears the challenges Lean leaders face now that they’ve been implementing Lean for a decade or more. They are concerned that they aren’t getting the results they used to, and they don’t know why. Most leaders believe their problems are unique to their company, but Mark sees more commonalities than differences. Flatlined: Why Lean Transformations Fail and What to Do About It draws on the author’s experience as the original pioneer of the most successful Lean business system next to Toyota, as well as his progress over the past 18 years in helping companies replicate what Danaher achieved. Mark DeLuzio knows you need an actionable approach to make rapid shifts, not theory. With this book, Mark DeLuzio gives you: • the reasons why companies are now flatlining with Lean; • five steps to solving this problem, no matter what your industry or corporate culture; • real talk on why your organization is probably mediocre (even if it’s making a lot of money) and how to disrupt it to make it genuinely world class; • the questions you should always be asking at every stage and level of your Lean initiative.
  why digital transformations fail: The Digital Helix Michael Gale, Chris Aarons, 2017 Digital transformations are everywhere: business to business, business to comsumer, and even government to citizens. Digital transformation promises a bridge to a digital future, where organizations can thrive with more fluid business models and processes. Less than 20% of organizations are getting digital transformations right, but these digitally transformed organizations can deliver twice as fast as other organizations, cut OPEX by over 30%, and have seen a near-immediate doubling in brand value. The power to act faster and do it better than before sits at the heart of truly digitally transformed organizations. --
  why digital transformations fail: Designed for Digital Jeanne W. Ross, Cynthia M. Beath, Martin Mocker, 2021-09-21 One of Forbes's Top Ten Technology Books of the Year How to redesign ‘big, old’ companies for digital transformation and success—with examples from 300+ business leaders and 30+ organizations, including Amazon Uber, LEGO, and Toyota. Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. Full of practical advice and real-life examples of digital transformation, this book is an essential guide for retooling organizations for digital success through 5 key building blocks: • Shared Customer Insights • Operational Backbone • Digital Platform • Accountability Framework • External Developer Platform In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. Most leaders today, however, rely on organizational structure to implement strategy, unaware that structure inhibits, rather than enables, agility. In companies that are designed for digital, people, processes, data, and technology are synchronized to identify and deliver innovative customer solutions—and redefine strategy. Digital design, not strategy, is what separates winners from losers in the digital economy. Designed for Digital includes case studies from Amazon, BNY Mellon, DBS Bank, LEGO, Philips, Schneider Electric, USAA, and many other global organizations. Drawing on 5 years of research, the book is an essential guide for companies that want to disrupt rather than be disrupted in the new digital landscape.
  why digital transformations fail: Driving Digital Transformation: Lessons from Building the First ASEAN Digital Bank Dr. Dennis Khoo, 2021-09-10 Traditional banks are facing unprecedented disruption from challenger banks today. So why aren’t more of them launching challenger banks of their own? Well, two high-profile examples – JP Morgan’s Finn and RBS’s Bo – were launched with much fanfare, but both shuttered after less than a year. In light of this, the success of TMRW digital bank by UOB, launched in Thailand in 2019 and Indonesia in 2020, is astonishing. Dr Dennis Khoo, who created TMRW, shares with us the thinking behind the design of this revolutionary undertaking. At every step of the way, he and his team went against established paradigms and bucked conventional wisdom to build ASEAN’s first digital bank. Filled with visionary analysis and on-the-ground guidance, Driving Digital Transformation demonstrates how this success can be replicated across all industries. For any leader or organisation starting on a major digital initiative, this book is a must-read. “What makes this playbook particularly valuable is that it is written by Dennis Khoo, one of the sharpest minds in the industry.” – Mary Huen, CEO, Standard Chartered Hong Kong
  why digital transformations fail: The Digital Matrix N Venkat Venkatraman, 2017-05-10 Ambitious digital-driven startups are now creating and cornering new markets in every sector. And yet, most legacy businesses continue to operate by old playbooks. Most are not keeping pace with the changes in their industry, let alone leading the way-what is yours doing? The Digital Matrix will help you understand the three types of players that are shaping the new business landscape; the three phases of transformation that every firm will encounter on its journey to business reinvention; and the three winning moves that will ensure your company's success along the way. With The Digital Matrix, you will: Learn to navigate the world of digital ecosystems. Discover ways of competing and collaborating with other companies to create and capture value. Realize how powerful machines can amplify your company's human talent. Learn to assemble the team to experiment with new ideas, re-examine your core beliefs, and reinvent your business rulebook for the digital future. Your company's future depends on its ability to harness digital technology. Don't wait!
  why digital transformations fail: Digital (R)evolution Yuri B. Aguiar, 2020-06-03 Why digital transformation is necessary and how to develop and execute a successful digital transformation strategy Even though the term 'Digital Transformation' is prevalent throughout the current business landscape, various misunderstandings and misconceptions are often attached to it. Everyone agrees that digital transformation is essential for any enterprise, but few can define what it actually means to the modern business. Digital transformation does not specifically or exclusively define the consequences of digital technology. The term refers to the fact that technology, which happens to be digital, enables people to solve their traditional problems with digital solutions. It’s not to say that their problems could not be solved using the older methods, they simply prefer the new way. Digital (R)evolution: Strategies to Accelerate Business Transformation explains why digital transformation is necessary and provides a framework for executing an effective implementation strategy. Filing a significant gap in current knowledge, this timely book helps senior executives and technology leaders create practical strategies which, when correctly applied, lead to successful digital transformation. Author Yuri Aguiar, Chief Innovation and Transformation Officer at The Ogilvy Group, shares his real-world insights on developing new, digital-based business models and internal processes. Written in clear, straightforward language, this valuable guide: Serves as a blueprint for successful digital transformation in any enterprise or organization Addresses the strategy and governance requirements of businesses regardless of industry Features in-depth, firsthand examples of various transformation strategies Explains the factors than cause strategies to succeed or fail Digital (R)evolution: Strategies to Accelerate Business Transformation is a much-needed resource for C-suite executives, corporate board members, corporate attorneys, investors, and venture capitalists.
  why digital transformations fail: Strategic Doing Edward Morrison, Scott Hutcheson, Elizabeth Nilsen, Janyce Fadden, Nancy Franklin, 2019-05-14 Ten skills for agile leadership Complex challenges are all around us—they impact our companies, our communities, and our planet. This complexity and the emergence of networks is changing the practice of strategic management. Today’s leaders need to understand how to design and guide complex collaborations to accelerate innovation and change—collaborations that cross boundaries both inside and outside organizations. Strategic Doing introduces you to the new disciplines of agile strategy and collaborative leadership. You’ll learn how to design and guide complex collaborations by following a discipline of simple rules that you won’t find anywhere else. • Unleash the power of true collaboration • Learn and master the 10 skills of agile leadership • Apply individual skills to targeted situations • Introduces a new discipline of leadership strategy Filled with compelling case studies, Strategic Doing outlines a new discipline of leadership strategy specifically designed for open, loosely-connected networks.
  why digital transformations fail: Summary of Tony Saldanha's Why Digital Transformations Fail Everest Media,, 2022-04-03T22:59:00Z Please note: This is a companion version & not the original book. Sample Book Insights: #1 The retail sector, along with several other industries, is being disrupted by digital technology. It allows workers to migrate to higher value-added responsibilities, and it can free up people to do things they wouldn’t normally do. #2 The goal of this book is to help you understand why digital transformations fail as a means to a more important end, which is how to thrive in an industrial revolution. You will learn how companies either transform or die in industrial revolutions, and how digital transformation is the current generation’s attempt to transform. #3 The current turbulence in retail and other industries is a classic trend during an industrial revolution. Companies die during industrial revolutions, and their demise often occurs despite the best efforts of visionary leaders to transform them. #4 Digital transformation is the modern-day fight to survive the existential threat of digital disruption caused by the Fourth Industrial Revolution. Half the companies on the Fortune 500 list will turn over in the next decade.
  why digital transformations fail: Digital Strategy Alexander Rauser, 2016 Digital Strategy: A Guide to Digital Business Transformation delivers practical solutions for enterprises operating in today's fast-paced business environment. This book is for any businessperson who either wishes to stay relevant amid the rapid pace of technology innovation or wants to be a digital disrupter. If you're in business today, you probably use digital technology to run your day-to-day operations. But if you don't have a digital strategy, you're at risk of losing out to your competitors by either failing to recognize the potential tools available or wasting resources while trying to prepare for digital disruption. This accessible book guides you through the steps of understanding what a digital strategy is; realizing how it can serve your business objectives; creating, implementing, and maintaining your digital strategy; and ultimately discovering how your strategy can help you innovate. Learn to manage your risks and opportunities, outperform the competition, and even shake up your industry with Digital Strategy: A Guide to Digital Business Transformation.
  why digital transformations fail: Exponential Organizations: Why New Organizations Are Ten Times Better, Faster, and Cheaper Than Yours (and What to Do about It) Salim Ismail, Michael Shawn Malone, Yuri Van Geest, Peter H. Diamandis, 2014-10-14 Exponential Organizations already being hailed as the must-read book of the year by tech industry insiders delivers groundbreaking analysis and insight, as well as how-to advice for companies of any size. It is poised to become this year s Lean Startup, a big business book about innovation.
"Why it is" vs "Why is it" - English Language & Usage Stack Exchange
Nov 7, 2013 · The question: "Why is [etc.]" is a question form in English: Why is the sky blue? Why is it that children require so much …

How did the letter Z come to be associated with sleeping/snoring?
May 26, 2011 · See also Why Does ZZZ mean sleep? for another theory: The reason zzz came into being is that the comic strip …

What's the proper way to handwrite a lowercase letter A?
Oct 31, 2017 · But why are there two different As? Back in ye olde days there were many ways to write a lower-case A. (The same …

Why is "pineapple" in English but "ananas" in all other languages?
Nov 7, 2013 · I don't think we are discussing whether "ananas" or "pineapple" was used first, but where it came from and why the …

Reason for different pronunciations of "lieutenant"
Dec 6, 2014 · As to why present day usage is as it is: People can be contrary. It's possible the US adopted "Loo" because and only …

"Why it is" vs "Why is it" - English Language & Usage Stack Exchange
Nov 7, 2013 · The question: "Why is [etc.]" is a question form in English: Why is the sky blue? Why is it that children require so much attention? Why is it [or some thing] like that? When that form is …

How did the letter Z come to be associated with sleeping/snoring?
May 26, 2011 · See also Why Does ZZZ mean sleep? for another theory: The reason zzz came into being is that the comic strip artists just couldn’t represent sleeping with much. ... As the sounds …

What's the proper way to handwrite a lowercase letter A?
Oct 31, 2017 · But why are there two different As? Back in ye olde days there were many ways to write a lower-case A. (The same went for other letters, for example þ was later written "y", hence …

Why is "pineapple" in English but "ananas" in all other languages?
Nov 7, 2013 · I don't think we are discussing whether "ananas" or "pineapple" was used first, but where it came from and why the English language does not use "ananas" today. I would say that …

Reason for different pronunciations of "lieutenant"
Dec 6, 2014 · As to why present day usage is as it is: People can be contrary. It's possible the US adopted "Loo" because and only because the Brits said "Lef" -- or vice-versa. But it seems the …

The whys and the hows - English Language & Usage Stack Exchange
Apr 13, 2017 · The rule on apostrophes on plurals applies if the word in question is a bona fide word as a plural. My dictionary shows the plural of "why" with a simple "s." Ditto other words such as …

terminology - Why use BCE/CE instead of BC/AD? - English …
Why do people use the latter terminology? For one thing, I find it confusing. It doesn't help that BCE is similar to BC. But moreover, there is only one letter of difference between the two terms, …

etymology - Why "shrink" (of a psychiatrist)? - English Language ...
I'm afraid I have to disagree here. From my understanding, and a recent article in the Atlantic, derived from the new text Marketplace of the Marvelous: The Strange Origins of Modern …

Using hundreds to express thousands: why, where, when?
May 30, 2017 · Why change register half way through? [¶ Of course, even in the middle ages, educated professionals such as architects, military engineers and accountants would work to …

How did the word "beaver" come to be associated with vagina?
From "Why King George of England May Have to Lose His Beard: How the Game of 'Beaver' Which All England Is Playing Is So Threatening the Proper Reverence for the Throne That Banishment of …