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| usaa lays off employees: CIO , 2004-06-15 CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals. |
| usaa lays off employees: Daily Labor Report , 2004-11 |
| usaa lays off employees: The 100 Best Companies to Work for in America Robert Levering, Milton Moskowitz, 1994 This all-new edition of the bestselling resource for job-seekers rates the companies on the basis of pay and benefits, job security, chances for promotion, openness and fairness, and pride in the workplace. First-hand accounts draw readers inside the 100 best companies, creating a detailed picture of exemplary workplaces from Maine to California. |
| usaa lays off employees: Keeping the People who Keep You in Business Leigh Branham, 2000 A war rages in today's workplace, pitting company against company in the fight to find and keep good employees. The losses are high, and battle-weary managers are desperate for talented reinforcements. This compelling new book gives readers a battle-plan for victory, offering 24 strategies for retaining valuable people. |
| usaa lays off employees: The Power of Perception Diane Hamilton, Maja Zelihic, 2020-12-12 In today’s diverse business world, we must know when our perceptions are working for us, and when they’re working against us. How we perceive, not what we perceive, is what influences how and what we think and believe, which, in turn, affects our behaviors. If we are to engage others, both of our own and other cultures, we must become more aware, more self-aware of our perceptions, and those of others. We can shape and alter our thinking to allow our perceptions to help us become more effective employees, decision-makers, and leaders. |
| usaa lays off employees: CIO. , 2004-04 |
| usaa lays off employees: Discovering the Soul of Service Leonard L. Berry, 1999-07-13 This wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge: sustaining long-term success. In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. From Berry's exacting study of fourteen mature, highly successful, labor-intensive companies comes an astonishing revelation: the single most important factor in building a lasting service business is not a matter of savvy business practice, but of humane values. In all fourteen award-winning companies -- Bergstrom Hotels, The Charles Schwab Corporation, Chick-fil-A, The Container Store, Custom Research Inc., Dana Commercial Credit, Dial-A-Mattress, Enterprise Rent-A-Car, Midwest Express Airlines, Miller SQA, Special Expeditions, St. Paul Saints, USAA, and Ukrop's Super Markets -- values-driven leadership connects with strategic focus, executional excellence, control of destiny, trust-based relationships, generosity, investment in employee success, acting small, and brand cultivation to drive customer satisfaction, innovation, and growth. Dedicating a chapter to each of these nine drivers, this book is the most far-reaching and insightful vision ever presented of the principles and step-by-step actions that continuously bring success to life in a company. Berry's comprehensive model reveals the soul that underlies the strategies and day-to-day operations of great service companies, guiding the thousands of daily decisions of individual employees. Clear, compelling, pathbreaking, Discovering the Soul of Service is essential reading for managers everywhere. |
| usaa lays off employees: Hoover's 500 Hoover's Staff, Reference Press, Hoover's, Hoover's Incorporated, 1996 Just what are the 500 largest business enterprises in America? Hoover's 500 is the place to find the answer. Ranked by revenues, the companies in this book represent the American dream of making it big. Over 350,000 copies of Hoover's Handbooks have been sold, and every month, more than two million people refer to Hoover's for their business needs. |
| usaa lays off employees: Investing in Your Company's Human Capital Jack J. Phillips, 2005 A thorough explanation of human investment options from which an executive can make a better decision. -- Jac Fitz-enz, from the Foreword |
| usaa lays off employees: Labor Cases , 1988 A full-text reporter of decisions rendered by federal and state courts throughout the United States on federal and state labor problems, with case, table and topical index. |
| usaa lays off employees: USAA Paul T. Ringenbach, 1997 |
| usaa lays off employees: Decisions and Orders of the National Labor Relations Board United States. National Labor Relations Board, 2003 |
| usaa lays off employees: Hoover's Guide to the Top Texas Companies Hoover's, Incorporated, 1995-12 Completely revised and updated with thousands of new facts and figures, this guide covers over 250 more companies than the previous edition. Includes an overview of the Texas economy, an analysis of the state's major industries and information on over 750 of the top public and private companies in Texas. Regional print ads, media. |
| usaa lays off employees: International Directory of Company Histories Tina Grant, 2004 Annotation This multi-volume series provides detailed histories of more than 4,550 of the largest and most influential companies worldwide. |
| usaa lays off employees: The Reward of Not Knowing Alexander Demetrius, 2012-10-26 The Reward of Not Knowing is for anyone who feels that the life they're currently living isn't the one that has been waiting for them. Learn how to transform doubt and fear into courage and certainty by recognizing the heroic sequence of events in your own life. By sharing some of the most tragic and often wondrous events of my past, I intend to inspire anyone who truly desires positive change now. |
| usaa lays off employees: L Visas United States. Congress. House. Committee on International Relations, 2004 |
| usaa lays off employees: The Texas 500 , 1994 |
| usaa lays off employees: Workforce Management , 2005 |
| usaa lays off employees: Strategic Customer Service John A. GOODMAN, 2009-05-13 The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corporate strategy, it can transcend typical good business to become a profitable word-of-mouth machine that will transform the bottom line. Drawing on over thirty years of research for companies such as 3M, American Express, Chik-Fil-A, USAA, Coca-Cola, FedEx, GE, Cisco Systems, Neiman Marcus, and Toyota, author Goodman uses formal research, case studies, and patented practices to show readers how they can: • calculate the financial impact of good and bad customer service • make the financial case for customer service improvements • systematically identify the causes of problems • align customer service with their brand • harness customer service strategy into their organization's culture and behavior Filled with proven strategies and eye-opening case studies, this book challenges many aspects of conventional wisdom—using hard data—and reveals how any organization can earn more loyalty, win more customers...and improve their financial bottom line. |
| usaa lays off employees: Hoover's Handbook of Private Companies , 1998 |
| usaa lays off employees: Hoover's Guide to Private Companies Alta Campbell, 1994 |
| usaa lays off employees: Work Sharing Case Studies Maureen E. McCarthy, Gail S. Rosenberg, 1981 Case studies of work sharing through the rearrangement of working time in various industries in the USA - covers compressed working week, reduced hours of work, part time employment, Job Sharing, extended paid leave, sabbatical leave, flexible retirement and short time working; looks at obstacles, employment creation effects, impact on personnel management, shared work unemployment benefit in California, etc. Bibliography pp. 271 to 277 and references. |
| usaa lays off employees: Computerworld , 2005-06-27 For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network. |
| usaa lays off employees: Pay Attention! Ann Thomas, Jill Applegate, 2010-05-24 Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizations that provide that level of service will earn their loyalty. Customers base their decisions on nothing more than a positive or negative review of your product and/or service. Pay Attention! paves the way. Your company wins when you: Understand Customer Expectations Embrace and implement The RATER Factors Define who you are and what you offer Become E.T.D.B.W. (Easy To Do Business With) Connect with your audience in all mediums React appropriately and respond immediately to customer feedback Recover sincerely when things go wrong All you need is to Pay Attention! |
| usaa lays off employees: Assembly West Point Association of Graduates (Organization), 1990 |
| usaa lays off employees: Hoover's Handbook of American Companies 1996 Patrick J. Spain, James R. Talbot, 1995 This easy-to-use handbook contains in-depth profiles of over 450 major U.S. private and public companies, from aerospace to railroads, from biotech to microchips, from accounting to retailing. It contains operations overviews, company strategies, histories, up to 10 years of key financial data, lists of products, executives' names, headquarters addresses, phone and fax numbers. |
| usaa lays off employees: If Only We Knew What We Know C. Jackson Grayson, Carla O'dell, 2011-11-08 While companies search the world over to benchmark best practices, vast treasure troves of knowledge and know-how remain hidden right under their noses: in the minds of their own employees, in the often unique structure of their operations, and in the written history of their organizations. Now, acclaimed productivity and quality experts Carla O'Dell and Jack Grayson explain for the first time how applying the ideas of Knowledge Management can help employers identify their own internal best practices and share this intellectual capital throughout their organizations. Knowledge Management (KM) is a conscious strategy of getting the right information to the right people at the right time so they can take action and create value. Basing KM on three major studies of best practices at one hundred companies, the authors demonstrate how managers can utilize a visual process model to actually transfer best practices from one business unit of the organization to another. Rich with case studies, concrete examples, and revealing anecdotes from companies including Texas Instruments, Amoco, Buckman, Chevron, Sequent Computer, the World Bank, and USAA, this valuable guide reveals how knowledge treasure chests can be unlocked to reduce product development cycle time, implement more cost-efficient operations, or create a loyal customer base. Finally, O'Dell and Grayson present three value propositions built around customers, products, and operations that could result in staggering payoffs as they did at the companies cited above. No amount of knowledge or insight can keep a company ahead if it is not properly distributed where it's needed. Entirely accessible and immensely readable, If Only We Knew What We Know is a much-needed companion for business leaders everywhere. |
| usaa lays off employees: Managing Customer Relationships Don Peppers, Martha Rogers, 2004-04-28 In today’s competitive marketplace, customer relationshipmanagement is critical to a company’s profitability andlong-term success. To become more customer focused, skilledmanagers, IT professionals and marketing executives must understandhow to build profitable relationships with each customer and tomake managerial decisions every day designed to increase the valueof a company by making managerial decisions that will grow thevalue of the customer base. The goal is to build long-termrelationships with customers and generate increased customerloyalty and higher margins. In Managing Customer Relationships, DonPeppers and Martha Rogers, credited with founding thecustomer-relationship revolution in 1993 when they invented theterm one-to-one marketing, provide the definitive overview ofwhat it takes to keep customers coming back for years to come. Presenting a comprehensive framework for customer relationshipmanagement, Managing Customer Relationships provides CEOs, CFOs,CIOs, CMOs, privacy officers , human resources managers, marketingexecutives, sales teams, distribution managers, professors, andstudents with a logical overview of the background, themethodology, and the particulars of managing customer relationshipsfor competitive advantage. Here, renowned customer relationshipmanagement pioneers Peppers and Rogers incorporate many of theprinciples of individualized customer relationships that they arebest known for, including a complete overview of the background andhistory of the subject, relationship theory, IDIC(Identify-Differentiate-Interact-Customize) methodology, metrics,data management, customer management, company organization, channelissues, and the store of the future. One of the first books designed to develop an understanding ofthe pedagogy of managing customer relationships, with an emphasison customer strategies and building customer value, ManagingCustomer Relationships features: Pioneering theories and principles of individualized customerrelationships An overview of relationship theory Contributions from such revolutionary leaders as Philip Kotler,Esther Dyson, Geoffrey Moore, and Seth Godin Guidelines for identifying customers and differentiating them byvalue and need Tips for using the tools of interactivity and customization tobuild learning relationships Coverage of the importance of privacy and customer feedback Advice for measuring the success of customer-basedinitiatives The future and evolution of retailing An appendix that examines the qualities needed in a firm’scustomer relationship leaders, and that provides fundamental toolsfor embarking on a career in managing customer relationships orhelping a company use customer value as the basis for executivedecisions The techniques in Managing Customer Relationships can help anycompany sharpen its competitive advantage. |
| usaa lays off employees: Working Mother , 1998-10 The magazine that helps career moms balance their personal and professional lives. |
| usaa lays off employees: Computerworld , 2006-06-19 For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network. |
| usaa lays off employees: Human Resources Report , 2007 |
| usaa lays off employees: Organizational Dynamism R. Wayne Pace, 2001-12-30 Critical to the success of any organization is a characteristic called dynamism. Exactly the opposite of anhedonia, or listlessness, dynamism is identified with intensity, enthusiasm, and motivation, qualities that enable people in organizations to get things done. Psychologist Wayne Pace clarifies the meaning of dynamism and its various roles in organizational functioning, provides ways to enhance and measure it, and introduces to human resource professionals a new model of career progression based upon it. Better grounded in scientific principles and data than other books dealing with topics like vitality and enthusiasm and written in a direct, positive, credible, and easy to grasp style, Pace's book covers an unusually wide range of topics--from work systems to language and interpersonal style, to modes of thinking, to mindsets--all of which he sees as dimensions of organizational dynamism and all of which play crucial roles in saving the organization from anhedonia. He makes clear that we cannot design work systems that alone will compel outstanding performance. Instead, we must find ways to release the power of individual workers themselves. His book shows why work systems are so detrimental to enthusiasm and what can be done to reverse their effects. The result is an essential explication for human resource and organizational development specialists and an enlightening introduction for top management everywhere. Pace develops his ideas from a theory of credibility consisting of three dimensions: expertise or competence, trust or confidence, and dynamism or enthusiasm. Focusing his attention on the latter, he explores the underlying mindsets that affect decisions to devote energy to work. He introduces new practices, such as Altra Teams, E-prime language, and Natural Work Goals and explores the mental sets and perceptions that workers have, things that affect the amount of energy, enthusiasm, and vigor they can devote to doing their work. He goes on to explain four work perceptions--performance, opportunity, fulfillment, and expectations or aspirations--which he identifies as basic to the way modern workers approach their tasks. Not only does his book offer a theory and explanation of dynamism, but it also provides concrete instruments to measure it and how well it is developing in your own organization. He then introduces the concepts of organizational learning and learning organizations, and closes with a chapter containing incidents, cases, and personal reports that show how other organizations actually can--and do--release dynamism in their own work settings. |
| usaa lays off employees: Civil Service Reform III United States. Congress. House. Committee on Government Reform and Oversight. Subcommittee on Civil Service, 1997 |
| usaa lays off employees: Civil Service Reform II United States. Congress. House. Committee on Government Reform and Oversight. Subcommittee on Civil Service, 1997 |
| usaa lays off employees: Internal Investigations Frank A. Colaprete, 2007 Throughout the history of law enforcement, the internal investigation process has held the most negative connotation of any investigation conducted by law enforcement personnel. As we progress through the new millennium, the need for efficient and effective law enforcement services and practices grows ever more critical. The goal of this book is to demonstrate this need for proper and complete internal investigations, and to teach the entry level and tenured police supervisor the form and function of the internal investigations process. The text selectively focuses on the purposes and practical implications of internal investigations and the pitfalls. The goal is to guide students and professionals through definitions, terminology, legal and labor issues, case law, techniques and procedures, critical and special investigations, including issues in administrative and civil claims. The reader will find a model for conducting internal investigations of police personnel that will allow a police supervisor or commander to perform investigations in a thorough, ethical, legal, and equitable manner. This book will meet the needs of attorneys who litigate cases involving allegations of police misconduct as well as representatives of collective bargaining groups who represent police personnel in similar actions. The text ends with the offering of evidence identification, evaluation and collection, case review processes, risk management, training and managing internal investigators, and the future trends in internal investigations. |
| usaa lays off employees: The Haves and the Have Nots Harvey A. Hornstein, 2003 Hornstein's book is a breakthrough for the leadership required to build healthy organizations. His formula, the three R's--reward, respect and recognition--reflect 30 years of real-world case studies from actual enterprise consulting assignments. |
| usaa lays off employees: Ignore Your Customers (and They'll Go Away) Micah Solomon, 2020-01-14 The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. You'll enjoy inspirational and hilarious tales from the trenches as author Micah Solomon, one of the world's best-known customer service consultants and thought leaders, brings you with him on hands-on adventures assessing and transforming customer service in a variety of industries. In Ignore Your Customers (and They'll Go Away), you will find: Exclusive customer service secrets and proven turnaround methodologies showing you how to perform effective and lasting customer service transformation within your company. A dive into one of the hottest topics in business today: company culture, specifically how to build and sustain a customer-centric company culture. Case studies and anecdotes from the great customer-centric companies of our time. Each chapter concludes with a Business Reading Group Guide and a point-by-point summary to maximize your memory retention and make every insight actionable. Drawing on a wealth of stories assembled from today's most innovative and successful companies including Amazon, USAA, The Ritz-Carlton Hotel Company, Nordstrom, MOD Pizza, and more, Solomon reveals what it takes to turn an average customer interaction into one that drives customer engagement and lifelong loyalty. |
| usaa lays off employees: Cracking the Curiosity Code Diane Hamilton, 2019-01-28 Everyone is born curious. So, what happens? Why do some people become less curious than others? For individuals, leaders, and companies to be successful, they must determine the things that hold curiosity hostage. Think of the most innovative companies and you will notice they employ people who do not accept the status quo, they aren’t reluctant to change, they evolve with the times, they look for problems to solve, and focus on asking questions. Drawing on decades research and incorporating interviews from some of the top leaders of our time, Hamilton examines the factors that impact curiosity including fear, assumptions, technology, and environment (FATE). Through her ground-breaking research, she has created the Curiosity Code Index (CCI) assessment to determine how these factors have impacted curiosity and to provide an action plan to transform individuals and organizations to help improve areas impacted by curiosity, including innovation, engagement, creativity, and productivity. “I have no special talents. I am only passionately curious” – Albert Einstein |
| usaa lays off employees: Hoover's Handbook of Private Companies, 1997 Hoover's Business Press, 1997 |
| usaa lays off employees: Working Mother , 2001-10 The magazine that helps career moms balance their personal and professional lives. |
USAA Bank Interface (rates, credit, checking account, savings ...
Jul 1, 2024 · I have been with USAA for over 50 years and have both secondary checking and secondary savings accounts there, without any problems. I also have secondary checking and …
USAA Homeowners Insurance Requiring Inspection? (San Antonio, …
Oct 8, 2014 · USAA wouldn't know anything about a warranty claim for a foundation repair. Insurance claim yes, but I wouldn't think they would have any knowledge of a warranty claim …
USAA Lowballs Credit Score (credit report, mortgage, bureaus, …
Dec 13, 2022 · USAA shows 744. Citibank MC, Equifax Bankcard Score 8, 830 SoFi, TransUnion VantageScore 3.0, 830 Chase, Transunion VantageScore 3.0, 812 PenFed, Equifax FICO Score …
USAA Homeowners Insurance Requiring Inspection? - San Antonio …
Nov 14, 2014 · I chose USAA because of the good reports. not so happy now. After agreeing to a quote USAA required an inspection (week after I closed). My quote was adjusted upeward …
Retirement Forum - Social Security, age, moving, relocation, …
May 27, 2025 · Retirement - Social Security, age, moving, relocation, finance, savings, early, hobbies, nursing homes
Car Insurance Forum - Auto Insurance Topics - City-Data Forum
Jun 4, 2025 · USAA bundled policy. Seguinite 03-29-2025 11:21 AM by Seguinite 1: 323: At-Fault Auto Accident - Lessons ...
Registered sex offenders in Bismarck, North Dakota - crimes listed …
According to our research of North Dakota and other state lists, there were 580 registered sex offenders living in Bismarck as of June 13, 2025.
San Antonio, Texas - City-Data.com
USAA Federal Savings Bank: 11 branches. Info updated 2011/07/21: Bank assets: $52,181.7 mil, Deposits: $46,613.9 mil, local headquarters, positive income, Consumer Lending Specialization, …
City-Data Search
Stats about all US cities - maps, race, income, photos, education, crime, weather, houses, etc.
What makes a home 95% complete? (appraiser, 5%, sales, …
Feb 25, 2013 · Well, we don't have an appraiser yet. We told the bank (USAA) that the house wasn't done, it's appraised value for the construction loan and they said they still thought they …
USAA Bank Interface (rates, credit, checking account, savings ...
Jul 1, 2024 · I have been with USAA for over 50 years and have both secondary checking and secondary savings accounts there, without any problems. I also have secondary checking and …
USAA Homeowners Insurance Requiring Inspection? (San Antonio, …
Oct 8, 2014 · USAA wouldn't know anything about a warranty claim for a foundation repair. Insurance claim yes, but I wouldn't think they would have any knowledge of a warranty claim …
USAA Lowballs Credit Score (credit report, mortgage, bureaus, …
Dec 13, 2022 · USAA shows 744. Citibank MC, Equifax Bankcard Score 8, 830 SoFi, TransUnion VantageScore 3.0, 830 Chase, Transunion VantageScore 3.0, 812 PenFed, Equifax FICO …
USAA Homeowners Insurance Requiring Inspection? - San Antonio …
Nov 14, 2014 · I chose USAA because of the good reports. not so happy now. After agreeing to a quote USAA required an inspection (week after I closed). My quote was adjusted upeward …
Retirement Forum - Social Security, age, moving, relocation, …
May 27, 2025 · Retirement - Social Security, age, moving, relocation, finance, savings, early, hobbies, nursing homes
Car Insurance Forum - Auto Insurance Topics - City-Data Forum
Jun 4, 2025 · USAA bundled policy. Seguinite 03-29-2025 11:21 AM by Seguinite 1: 323: At-Fault Auto Accident - Lessons ...
Registered sex offenders in Bismarck, North Dakota - crimes listed ...
According to our research of North Dakota and other state lists, there were 580 registered sex offenders living in Bismarck as of June 13, 2025.
San Antonio, Texas - City-Data.com
USAA Federal Savings Bank: 11 branches. Info updated 2011/07/21: Bank assets: $52,181.7 mil, Deposits: $46,613.9 mil, local headquarters, positive income, Consumer Lending …
City-Data Search
Stats about all US cities - maps, race, income, photos, education, crime, weather, houses, etc.
What makes a home 95% complete? (appraiser, 5%, sales, …
Feb 25, 2013 · Well, we don't have an appraiser yet. We told the bank (USAA) that the house wasn't done, it's appraised value for the construction loan and they said they still thought they …
