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| upgrade on aer lingus: The Official Frequent Flyer Guidebook Peter Petersen, Randy Petersen, 1993 |
| upgrade on aer lingus: Business Performance and Financial Institutions in Europe Alexandra Horobet, Persefoni Polychronidou, Anastasios Karasavvoglou, 2020-10-24 This book examines the business models, performance, and decision-making approaches employed by financial institutions in Central and Southeast Europe. The respective contributions cover a wide range of industries, including banking, pharmaceuticals, and airline business services, and present both theoretical and empirical studies that highlight economy-wide risks and opportunities for European companies. The book is divided into four parts, the first of which provides a critical assessment of the competitiveness and performance of European companies, while the second examines decision-making approaches at financial institutions; the third and fourth parts address the macroeconomic risks and opportunities for business development in Europe. Intended for scholars, political decision-makers, and practitioners, the book offers new perspectives on Central and Southeast European financial and business research. |
| upgrade on aer lingus: Marketing Briefs: A Revision and Study Guide Sally Dibb, 2012-08-21 Complementing Dibb and Simkin's established reputation in their field, this text presents a punchy overview of the leading 50 themes of marketing, each concisely summarized for revision purposes or quick-learning. While appealing primarily to students undertaking marketing exams, many practitioners will also find this 'glossary of current marketing' hard to resist. The title builds on the earlier works of Dibb and Simkin, whose Houghton Mifflin text, 'Marketing: Concepts and Strategies', is the current business school market leading text in the United Kingdom, while their Thomson Learning text, 'The Marketing Casebook: Cases and Concepts', has just been revised and is the most widely used marketing casebook. From understanding customers, branding and positioning, relationship marketing, social responsibility through to value-based marketing and one-to-one marketing, this book covers all the issues the modern marketer must address. The text itself is organized into short structured chapters, the Briefs, each including: * Core definitions * A bulleted key point overview * Thorough yet concise explanation of the concept and primary issues * Illustrative examples * A selection of examination style case, essay and applied questions * Recommended further reading and sources. Together these offer a rounded, concise and topical appreciation of each theme within a clear and accessible framework designed to aid revision. Also included are revision tips and 'golden rules' for tackling examinations, specimen examination papers with answer schemes, and a full glossary of key marketing terms. |
| upgrade on aer lingus: Michael O'Leary Matt Cooper, 2018-09-27 Financial Times Business Book of the Month September 2017. Ryanair cancels over 700,000 bookings and its powerful PR juggernaut comes shuddering to a halt. For once, the airline's aggressive and flamboyant CEO, Michael O'Leary, is contrite and apologetic. A month later Ryanair announces increased passenger traffic for October, year-on-year growth and increased profits. Its share price soars. For the moment, it appears, a fundamental shake-up of Europe's biggest airline is off the table. But questions remain about the causes of the debacle and O'Leary's role in it. Michael O'Leary lifts the veil on the wildly successful and wildly controversial Ryanair CEO. Based on extensive research - including with close associates of O'Leary - the book examines O'Leary's personality, beliefs and obsessions and describes how these have moulded the business he runs. Written by a multi-award-winning journalist and broadcaster, with a thirty-year career covering business and current affairs, it is a fascinating insight into the business behind the man, and the man behind the business. 'Fascinating book ... very comprehensive' Eamon Dunphy, The Stand 'An indispensable guide for anyone who wants to understand not just where Michael O'Leary and Ryanair are coming from, but where they are going.' Sunday Business Post 'A frequently enlightening unauthorised biography ... entertaining' Irish Independent 'In a world of colourless corporate leaders, Ryanair's aggressive, mouthy chief executive provides catnip for journalists. Cooper, an award-winning Irish writer and reporter, makes the most of the opportunity to dissect his colourful subject' Book of the Month, The Financial Times |
| upgrade on aer lingus: The ATL-98 Carvair William Patrick Dean, 2015-09-15 The ATL-98 Carvair is a truly unusual aircraft. Converted from 19 C-54 World War II transport planes and two DC-4 airliners into a small fleet of air ferries by Aviation Traders of Southend, England, the Carvair allowed commercial air passengers to accompany their automobiles onboard the aircraft. The planes were dispersed throughout the world, operating for 75 airlines and transporting cars, royalty, rock groups, refugees, whales, rockets, military vehicles, gold, and even nuclear material. After more than 45 years, two Carvairs were in 2008 still in service. This comprehensive history of the ATL-98 Carvair, begins with corporate histories and profiles of key players, including William Patterson, Donald Douglas, and Freddie Laker. Four chapters illustrate the evolution of the car-ferry as a viable aircraft, the history of Aviation Traders, engineering details incorporated into the Carvair's production, and major Carvair operators. Chapters on each of the fleet's 21 planes provide individual histories and anecdotes. Seven appendices provide several kinds of data and the book is fully indexed. |
| upgrade on aer lingus: Major Companies of Europe 1993/94 R. M. Whiteside, A. Wilson, S. Blackburn, S. E. Hörnig, C. P. Wilson, 2012-12-06 Guide to the Volumes 1 & 2 MAJOR COMPANIES OF EUROPE 1993/94, Volume 1, arrangement of the book contains useful information on over 4000 of the top companies in the European Community, excluding the UK, over 1100 This book has been arranged in order to allow the reader to companies of which are covered in Volume 2. Volume 3 covers find any entry rapidly and accurately. over 1300 of the top companies within Western Europe but outside the European Community. Altogether the three Company entries are listed alphabetically within each country volumes of MAJOR COMPANIES OF EUROPE now provide in section; in addition three indexes are provided in Volumes 1 authoritative detail, vital information on over 6500 of the largest and 3 on coloured paper at the back of the books, and two companies in Western Europe. indexes in the case of Volume 2. MAJOR COMPANIES OF EUROPE 1993/94, Volumes 1 The alphabetical index to companies throughout the 2 contain many of the largest companies in the world. The Continental EC lists all companies having entries in Volume 1 area covered by these volumes, the European Community, in alphabetical order irrespective of their main country of represents a rich consumer market of over 320 million people. operation. Over one third of the world's imports and exports are channelled through the EC. The Community represents the The alphabetical index in Volume 1 to companies within each world's largest integrated market. |
| upgrade on aer lingus: Major Companies of Europe 1991-1992 Vol. 1 : Major Companies of the Continental European Community R. M. Whiteside, 2012-12-06 Volumes 1 & 2 Guide to the MAJOR COMPANIES OF EUROPE 1991/92, Volume 1, arrangement of the book contains useful information on over 4000 of the top companies in the European Community, excluding the UK, over 1100 This book has been arranged in order to allow the reader to companies of which are covered in Volume 2. Volume 3 covers find any entry rapidly and accurately. over 1300 of the top companies within Western Europe but outside the European Community. Altogether the three Company entries are listed alphabetically within each country volumes of MAJOR COMPANIES OF EUROPE now provide in section; in addition three indexes are provided in Volumes 1 authoritative detail, vital information on over 6500 of the largest and 3 on coloured paper at the back of the books, and two companies in Western Europe. indexes in the case of Volume 2. MAJOR COMPANIES OF EUROPE 1991/92, Volumes 1 The alphabetical index to companies throughout the & 2 contain many of the largest companies in the world. The Continental EC lists all companies having entries in Volume 1 area covered by these volumes, the European Community, in alphabetical order irrespective of their main country of represents a rich consumer market of over 320 million people. operation. Over one third of the world's imports and exports are channelled through the EC. The Community represents the The alphabetical index in Volume 1 to companies within each world's largest integrated market. |
| upgrade on aer lingus: Inside Flyer , 2009 |
| upgrade on aer lingus: Major Financial Institutions of Europe 1993 R. M. Whiteside, 2012-12-06 The fifth edition of this directory supplies data on over 1000 financial institutions in Western Europe, principally banks, investment companies, insurance companies and leasing companies. Among the details given are names of chairman and board members and positions of senior management. |
| upgrade on aer lingus: World Trade Information Service United States. Bureau of Foreign Commerce, 1956 |
| upgrade on aer lingus: EU Competition Law Ariel Ezrachi, 2018-06-28 This book is designed as a working tool for the study and practice of European competition law. It is an enlarged and updated sixth edition of the highly practical guide to the leading cases of European competition law. This sixth edition focuses on Article 101 TFEU, Article 102 TFEU and the European Merger Regulation. In addition it explores the public and private enforcement of competition law, the intersection between intellectual property rights and competition law, the application of competition law to state action and state aid laws. Each chapter begins with an introduction which outlines the relevant laws, regulations and guidelines for each of the topics, setting the analytical foundations for the case entries. Within this framework, cases are reviewed in summary form, accompanied by analysis and commentary. Praise for earlier editions: 'This book should be in the library of every competition law practitioner and academic. The summary of cases is first class. But what makes it really stand out is the quality of the commentary and the selection of the material which includes not only the most important European judgements and decisions but also some of the leading cases from the US and European Member States.' Ali Nikpay, Gibson, Dunn & Crutcher LLP 'The study of EU competition law requires the analysis and understanding of a number of increasingly complex European Commission and European Court decisions. Through the provision of case summaries, excerpts from the important passages and concise commentary linking these decisions to other key case law and Commission documents, this unique and impressive book, now in its fifth edition, provides the student and practitioner of EU competition law with an extremely clear and useful introduction to these leading decisions.' Dr Kathryn McMahon, Associate Professor, School of Law, University of Warwick 'This book is especially valuable for competition law specialists in Europe and abroad who are interested in the jurisprudence and policy of the European Union and its member states. Familiarity with the European regime is essential for proficiency in competition law today, and this volume provides an excellent foundation.' William E Kovacic, Global Competition Professor of Law and Policy, George Washington University Law School, Former Chairman, US Federal Trade Commission 'The Guide is an invaluable tool for both students and practitioners. It provides a compact overview of the fundamental cases and highlights the essential problems in a clear and sharp analysis.' Dr Christoph Voelk, Antitrust Practice Group, McDermott, Will & Emery LLP, Brussels |
| upgrade on aer lingus: World Trade Information Service , 1957 |
| upgrade on aer lingus: Airline Operations and Management Gerald N. Cook, Bruce G. Billig, 2023-05-04 Airline Operations and Management: A Management Textbook presents a survey of the airline industry, with a strong managerial perspective. It integrates and applies the fundamentals of several management disciplines, particularly operations, marketing, economics and finance, to develop a comprehensive overview. It also provides readers with a solid historical background, and offers a global perspective of the industry, with examples drawn from airlines around the world. Updates for the second edition include: Fresh data and examples A range of international case studies exploring real-life applications New or increased coverage of key topics such as the COVID-19 pandemic, state aid, and new business models New chapters on fleet management and labor relations and HRM Lecture slides for instructors This textbook is for advanced undergraduate and graduate students of airline management, but it should also be useful to entry and junior-level airline managers and professionals seeking to expand their knowledge of the industry beyond their functional area. |
| upgrade on aer lingus: Getting Price Right Gerald Smith, 2021-10-12 Winner, 2022 Leonard L. Berry Marketing Book Award, American Marketing Association How do leaders, managers, and proprietors go about the essential task of setting prices? What biases enter into this process, and why? How can a business debias its price setting to become more productive, strategic, and profitable? Combining perceptive insights from behavioral economics with leading-edge ideas on price management, this book offers a new approach to pricing. Gerald Smith demonstrates why understanding, reframing, and refining everyday pricing processes—a firm’s or manager’s pricing orientation—results in a better long-term pricing strategy. He explores how pricing actually happens in practice and shows how to identify and remove the psychological blinders that cause suboptimal decisions and policies. Smith details how to improve pricing orientation by combining the soft behavioral skills that intuitively shape and refine pricing practice with the hard analytic skills that guide and structure pricing strategy. The result is more rational and more profitable pricing—with respect to not only revenue and profitability but also employee productivity and customer satisfaction. Offering an accessible and actionable model, Getting Price Right is the first book to apply behavioral economics to managerial price setting. It is a must-read for corporate business leaders, thought leaders, and professionals interested in advances in pricing and for managers, entrepreneurs, proprietors, and small and midsize business owners whose everyday work involves pricing. |
| upgrade on aer lingus: Aviation Safety Hans M. Soekkha, 1997-08 Questions concerning safety in aviation attract a great deal of attention, due to the growth in this industry and the number of fatal accidents in recent years. The aerospace industry has always been deeply concerned with the permanent prevention of accidents and the conscientious safeguarding of all imaginable critical factors surrounding the organization of processes in aeronautical technology. However, the developments in aircraft technology and control systems require further improvements to meet future safety demands. This book embodies the proceedings of the 1997 International Aviation Safety Conference, and contains 60 talks by internationally recognized experts on various aspects of aviation safety. Subjects covered include: Human interfaces and man-machine interactions; Flight safety engineering and operational control systems; Aircraft development and integrated safety designs; Safety strategies relating to risk insurance and economics; Corporate aspects and safety management factors --- including airlines services and airport security environment. |
| upgrade on aer lingus: Sustainable Tourism Contracts Sara Landini, 2021-10-14 This book addresses the various sustainability issues that the tourism industry has faced over time like the trend from over-tourism to under-tourism or from tourism in increasingly distant destinations to a new local tourism with new needs. It also highlights how contracts, both between businesses and those with consumers, can represent tools for the financial, ecological and social sustainability of the tourism industry. |
| upgrade on aer lingus: Privatisation in Ireland D. Palcic, E. Reeves, 2011-01-19 This book analyzes privatization in Ireland, a European economy that has experienced rapidly changing fortunes over the last thirty years. It examines the effects of privatization in terms of corporate performance, public finances and the distributional aspects of privatization including the impact on employment and share ownership. |
| upgrade on aer lingus: UK Merger Control Jonathan Parker, Adrian Majumdar, 2016-09-22 This book is a fully up-to-date, comprehensive guide to the law, economics and practice of UK merger control law. This guide presents an integrated legal and economic assessment of the substantive appraisal of mergers and examines in detail the following topics: the history of the Enterprise Act and its development from the Fair Trading Act; the various regulatory bodies that form the institutional structure of the UK merger control regime; enterprises subject to merger control regulation and the jurisdictional thresholds of the Enterprise Act; the relationship of the Enterprise Act with the European Merger Regulation; public interest mergers and the role of the Secretary of State; and merger remedies. All recent legislative developments including the merger of the OFT and the Competition Commission and the Enterprise and Regulatory Reform Act 2013, as well as all relevant case since the first edition of the magisterial text are explored. |
| upgrade on aer lingus: EU Competition Law Volume II: Mergers and Acquisitions Jones, Christopher, Weinert, Lisa, 2021-12-14 This book is a Claeys and Casteels title, now formally part of Edward Elgar Publishing. With extensive updating in the decade since the publication of the second edition, and written by the key Commission and European Court officials in this area, as well as leading practitioners, the third edition of this unique title provides meticulous and exhaustive coverage of EU Merger Law. |
| upgrade on aer lingus: Human Factors in Multi-Crew Flight Operations HarryW. Orlady, 2017-07-05 With the pace of ongoing technological and teamwork evolution across air transport, there has never been a greater need to master the application and effective implementation of leading edge human factors knowledge. Human Factors in Multi-Crew Flight Operations does just that. Written from the perspective of the well-informed pilot it provides a vivid, practical context for the appreciation of Human Factors, pitched at a level for those studying or engaged in current air transport operations. Features Include: - A unique seamless text, intensively reviewed by subject specialists. - Contemporary regulatory requirements from ICAO and references to FAA and JAA. - Comprehensive detail on the evolutionary development of air transport Human Factors. - Key statistics and analysis on the size and scope of the industry. - In-depth demonstration of the essential contribution of human factors in solving current aviation problems, air transport safety and certification. - Future developments in human factors as a 'core technology'. - Extensive appendices, glossary and indexes for ease of reference. The only book available to map the evolution, growth and future expansion of human factors in aviation, it will be the text for pilots and flight attendants and an essential resource for engineers, scientists, managers, air traffic controllers, regulators, educators, researchers and serious students. |
| upgrade on aer lingus: Major Financial Institutions of Continental Europe 1990/91 R. M. Whiteside, 2012-12-06 |
| upgrade on aer lingus: Marketing Briefs Sally Dibb, Lyndon Simkin, 2007-06-07 This revised and updated second edition of Marketing Briefs: a revision study guide gives every marketing student the most comprehensive collection of definitive overviews of every key concept in the subject. The text itself is organized into short structured chapters, the Briefs, each including: * Core definitions * A bulleted key point overview * Thorough yet concise explanation of the concept and primary issues * Illustrative examples * A selection of examination style case, essay and applied questions Together these offer a rounded, concise and topical appreciation of each theme within a clear and accessible framework, designed to aid revision. Also included are revision tips and 'golden rules' for tackling examinations, specimen examination papers with answer schemes, and a full glossary of key marketing terms. |
| upgrade on aer lingus: Introduction to European Union transport law - seconda edizione Margherita Colangelo, Vincenzo Zeno-Zencovich, 2016-09-01 This handbook is the result of four years of teaching European Union Transport Law to the law students of the University of Roma Tre. The handbook is divided into four modules, reflecting areas where the intervention of EU law has been most significant: air transport, rail transport, port services and passengers’ rights. With the evolution of transport regulation in the EU in these last years and thanks to the success of the first edition (over 2000 downloads in 18 months), we have considered it useful to expand the topics presented in this primer. In particular we have added in this second edition a specific module on the painstaking process of opening port services to competition. Furthermore a paragraph has been added on the Single European Sky (SES) programme. The second part of the handbook includes the most relevant judgments and decisions by the EU Courts and Commission which we found particularly useful to illustrate, from a practical point of view, the policies underlying EU transport law and the conflicting interests of the various stakeholders. |
| upgrade on aer lingus: Introduction to European Union transport law - terza edizione Margherita Colangelo, Vincenzo Zeno-Zencovich, 2019-10-01 Un manuale per corsi di Diritto dei trasporti dell’Unione Europea, una branca di crescente complessità segnata da una fortissima inter-relazione fra concorrenza, aiuti di Stato, servizi di interesse economico generale, tutela dei consumatori. Il volume, dopo una introduzione sulle principali disposizioni comunitarie, è diviso in cinque moduli: I. Trasporto aereo. II. Trasporto ferroviario. III. Servizi portuali. IV. Trasporto locale e piattaforme digitali. V. Diritti dei passeggeri. Il volume comprende le più importanti decisioni delle Corti UE che hanno aperto e configurato il mercato per servizi di trasporto trans-europei. |
| upgrade on aer lingus: The More Economic Approach to EU Antitrust Law Anne C Witt, 2016-11-17 In the late 1990s, the European Commission embarked on a long process of introducing a 'more economic approach' to EU Antitrust law. One by one, it reviewed its approach to all three pillars of EU Antitrust Law, starting with Article 101 TFEU, moving on to EU merger control and concluding the process with Article 102 TFEU. Its aim was to make EU antitrust law more compatible with contemporary economic thinking. On the basis of an extensive empirical analysis of the Commission's main enforcement tools, this book establishes the changes that the more economic approach has made to the Commission's enforcement practice over the past fifteen years. It demonstrates that the more economic approach not only introduced modern economic assessment tools to the Commission's analyses, but fundamentally changed the Commission's interpretation of the law. Emulating one of the key credos of the US Antitrust Revolution thirty years earlier, the Commission reinterpreted the EU antitrust rules as aiming at the enhancement of economic consumer welfare only, and amended its understanding of key legal concepts accordingly. This book argues that the Commission's new understanding of the law has many benefits. Its key principles are logical, translate well into workable legal concepts and promise a great degree of accuracy. However, it also has a number of serious drawbacks as it stands. Most worryingly, its revised interpretation of the law is to large extents incompatible with the case law of the European Court of Justice, which has not been swayed by the exclusive consumer welfare aim. This situation is undesirable from the point of view of legal certainty and the rule of law. |
| upgrade on aer lingus: An Economic History of Ireland Since Independence Andy Bielenberg, Raymond Ryan, 2013-05-20 This book provides a cogent summary of the economic history of the Irish Free State/Republic of Ireland. It takes the Irish story from the 1920s right through to the present, providing an excellent case study of one of many European states which obtained independence during and after the First World War. The book covers the transition to protectionism and import substitution between the 1930s and the 1950s and the second major transition to trade liberalisation from the 1960s. In a wider European context, the Irish experience since EEC entry in 1973 was the most extreme European example of the achievement of industrialisation through foreign direct investment. The eager adoption of successive governments in recent decades of a neo-liberal economic model, more particularly de-regulation in banking and construction, has recently led the Republic of Ireland to the most extreme economic crash of any western society since the Great Depression. |
| upgrade on aer lingus: Brand New Ireland? Michael Clancy, 2009 By examining tourism in the Republic of Ireland over the past 20 years, Michael Clancy provides a detailed understanding of the political economy of tourism and development. He explores tourism's role in the 'Celtic Tiger' phenomenon and uses tourism as a lens for observing national identity formation in a period of rapid change. |
| upgrade on aer lingus: The Competitive Effects of Minority Shareholdings Panagiotis Fotis, Nikolaos Zevgolis, 2016-04-07 The objective of this book is twofold. First, it presents the economics of minority shareholdings, under both merger and antitrust law. In particular, economic analysis provides both an overall assessment of minority shareholdings in the context of concentrations, and Articles 101 and 102 TFEU and the examination of the link between non-controlling minority shareholdings, merger control and antitrust law. Second, the book also provides a legal assessment and an analysis of selected case law. According to settled European case law, minority shareholdings are analysed not only under Regulation 139/2004, but also under Articles 101 and 102 TFEU. Nevertheless, according to current enforcement practice at European and international levels, several national competition authorities have adopted different approaches. The million dollar question is whether the existing regulatory framework is sufficient to cover all possible cases. In summary, the book will be a useful tool for students, practitioners, researchers, economic and legal experts and competition authorities. It provides a comprehensive survey of the subject, which has been missing until now and answers many questions that have been raised in the literature in the last decades. |
| upgrade on aer lingus: Old Man on a Bike Simon Gandolfi, 2013-12-19 A Septuagenarian Odyssey |
| upgrade on aer lingus: Crossing the Line Martin Dillon, 2017-09-04 In Crossing the Line, former BBC journalist and best-selling author Martin Dillon recalls his courageous journalistic career spent ‘on the edge’ during the worst years of the modern Troubles. Following his childhood on Belfast’s Falls Road and his wandering teenage years, Dillon’s move into the world of journalism was soon to lead him down paths of extreme danger, putting himself in harm’s way to reveal the shocking truths of the emerging conflict in his native city. His extraordinary story reveals encounters with a roll-call of major political figures, paramilitaries, and Irish literary greats. Dillon’s memoir is as compelling as it is incisive; a riot of revelations on the political and sectarian conflict that rocked Belfast during the 1970s and ’80s. Dillon’s aptitude and ambition gave him unparalleled access to the worlds of politics, sectarian violence, literature and media – Crossing the Line exposes the complex and oftentimes devastating thread that joins them. |
| upgrade on aer lingus: Civil Aeronautics Board Reports United States. Civil Aeronautics Board, 1977 |
| upgrade on aer lingus: Air Transport World , 1982 |
| upgrade on aer lingus: New York Magazine , 1979-03-19 New York magazine was born in 1968 after a run as an insert of the New York Herald Tribune and quickly made a place for itself as the trusted resource for readers across the country. With award-winning writing and photography covering everything from politics and food to theater and fashion, the magazine's consistent mission has been to reflect back to its audience the energy and excitement of the city itself, while celebrating New York as both a place and an idea. |
| upgrade on aer lingus: The Airline Industry Alessandro Cento, 2008-10-15 The debate on the future of the aviation sector and the viability of its traditional business practices is the core of this book. The liberalization of the EU market in the 1990s has radically modi?ed the competitive environment and the nature of airline competition. Furthermore, the new millennium began with terrorist attacks, epidemics, trade globalization, and the rise of oil prices, all of which combined to push the industry into a “perfect storm”. Airline industry pro?tability has been an elusive goal for several decades and the recent events has only accentuated existing weaknesses. The main concern of ind- try observers is whether the airline business model, successful during the 1980s and 1990s, is now sustainable in a market crowded by low-cost carriers. The airlines that will respond rapidly and determinedly to increase pressure to restructure, conso- date and segment the industry will achieve competitive advantages. In this context, the present study aims to model the new conduct of the ‘legacy’ carriers in a new liberalized European market in terms of network and pricing competition with l- cost carriers and competitive reaction to the global economic crises. |
| upgrade on aer lingus: Vickers Viscount and Vanguard Malcolm L. Hill, 2004 Built in response to the famous Brabazon Committee's requirements for an aircraft to replace the Douglas DC-3 on European and Empire routes, the Viscount became the world's first turboprop-powered airliner, and the most successful British airliner of all. Operated initially by BEA, the Viscount soon became a favorite of passengers, pilots and aircraft enthusiasts alike. Its heyday was brief, as the advent of the jet airliner soon relegated it to second-line service, in which it remains - just- to this day. This book presents the complete design, development and operational history of the Viscount and its bigger sibling, the Vanguard. |
| upgrade on aer lingus: Computerworld Index , 1976 |
| upgrade on aer lingus: EBOOK: Services Marketing: Integrating Customer Focus Across the Firm Alan Wilson, Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler, 2012-06-16 The Second European Edition of Services Marketing: Integrating Customer Focus Across the Firm by Wilson, Zeithaml, Bitner and Gremler uniquely focuses on the development of customer relationships through quality service. Reflecting the increasing importance of the service economy, Services Marketing is the only text that put the customer's experience of services at the centre of its approach. The core theories, concepts and frameworks are retained, and specifically the gaps model, a popular feature of the book. The text moves from the foundations of services marketing before introducing the gaps model and demonstrating its application to services marketing. In the second edition, the book takes on more European and International contexts to reflect the needs of courses, lecturers and students. The second edition builds on the wealth of European and International examples, cases, and research in the first edition, offering more integration of European content. It has also be fully updated with the latest research to ensure that it continues to be seen as the text covering the very latest services marketing thinking. In addition, the cases section has been thoroughly examined and revised to offer a range of new case studies with a European and global focus. The online resources have also been fully revised and updated providing an excellent package of support for lecturers and students. |
| upgrade on aer lingus: The Global Airline Industry Peter Belobaba, Amedeo Odoni, Cynthia Barnhart, 2009-04-01 In today's rapidly changing air transport environment, the aviation professionals require access to advanced and comprehensive knowledge, coupled with an in-depth understanding of the needs of the airline industry. Drawing on the editors’ extensive experience with airline and air transport issues, The Global Airline Industry provides a definitive introduction to our air transportation system. Featuring contributors from 3 different continents, all affiliated to MIT’s Global Airline Industry Program, this book’s unique and holistic perspective is allied with detailed coverage of: • air transportation economics • airline planning and operations • industrial relations and human resource issues • aviation safety and security • aviation infrastructure and environmental impacts • airline pricing and distribution. The Global Airline Industry is accompanied by a book companion website hosting databases with regular updates of airline & air transport related statistics and information as well as updates of the book material, housed at www.wiley.com/belobaba . It engenders a crucial understanding of the essential parameters within which the interfacing disciplines in the industry must operate that will benefit both students in air transportation/ aviation management degree programmes as well as professionals working in the industry. |
| upgrade on aer lingus: Guerrilla Travel Tactics Jay Conrad Levinson, Theo Brandt-Sarif, 2004 Annotation Entrepreneurs and professionals are often neglected by travel suppliers when it comes to favourable pricing. Guerilla Travel Tactics presents independent business travellers with a clear, step-by-step plan for saving time and money when travelling at their own expense. The upbeat approach of Guerilla Travel Tactics will instill confidence in the business traveller to conquer soaring travel costs. Packed with inside information, the book contains topics such as getting the lowest possible air fares, finding hidden discounts at hotels, using the internet and credit cards to save money and buying only the travel insurance that is needed. |
| upgrade on aer lingus: The Survivor's Guide to Business Travel Roger Collis, 2002 * Fully updated new edition from columnist Roger Collis |
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