Advertisement
| strategic benchmarking: Strategic Benchmarking Gregory H. Watson, 1993-04-09 A pioneer of the benchmarking movement shows managers how this revolutionary process can improve company performance at every level. This book goes beyond the simple how to of the process to show managers exactly how benchmarking fits into long-term strategic planning. Watson is a quality executive with Xerox and one of the pioneers in benchmarking. |
| strategic benchmarking: Strategic Benchmarking Reloaded with Six Sigma Gregory H. Watson, 2007-05-04 A new update of the classic text on benchmarking Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available. Topics include: Stimulating business improvement with benchmarking Linking Six Sigma to strategic planning and benchmarking Understanding the essence of process benchmarking Making statistical comparisons in benchmarking Applying benchmarking results for maximum utility Reviewing lessons learned from old case studies Conducting a strategic benchmarking study Performing an operational benchmarking study Mainstreaming benchmarking into strategic planning Creating a sustainable benchmarking capability Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources |
| strategic benchmarking: Strategic Benchmarking Reloaded with Six Sigma Gregory H. Watson, 2008-03-31 A new update of the classic text on benchmarking Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available. Topics include: Stimulating business improvement with benchmarking Linking Six Sigma to strategic planning and benchmarking Understanding the essence of process benchmarking Making statistical comparisons in benchmarking Applying benchmarking results for maximum utility Reviewing lessons learned from old case studies Conducting a strategic benchmarking study Performing an operational benchmarking study Mainstreaming benchmarking into strategic planning Creating a sustainable benchmarking capability Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources |
| strategic benchmarking: Strategic Management A. Naga, In today’s world, ‘change’ is the only ‘constant’ factor. In the last few decades, there has been a radical change in how organizations function. To survive in this highly volatile environment, companies need a long-term strategic vision and thinking. In light of this, ‘strategic management’ has become a significant topic and is taught as the core subject in MBA/PGDM programmes in Indian universities and business schools. This is a book written in the context of the Indian business environment but with a global orientation. It is comprehensive and contemporary in its approach. |
| strategic benchmarking: Strategic Management Dr.K. Lakshminarayana, Dr. Abdul Razak, Ms. K. Janaki, M.Com, M.Phil, M.B.A,, Dr. Veena Rani K, MBA, PhD, Dr.M.S. VIJAYA RAO, B.Sc, M.B.A, M.Phil, Ph.D., 2022-11-04 This text book is written for Strategic Decision makers, aspiring managers and for management students. This textbook guides readers through the core components of Strategic Management concepts, external and internal analysis and puts them in the manager's chair, challenging them to apply their understanding to solve major business problems such as entering into the new market, entering into strategic alliances, hostile takeovers, mergers and acquisitions. The book's central theme, supported by extensive analysis and the need of the hour, i.e., SWOT Analysis which is heavily driven by Changes taking place in macro and micro environment. The coverage also includes Porter’s generic Strategies, Porter’s five forces model, corporate strategies, business strategies, balance scorecard, benchmarking, etc. The book contains questions for discussion and evaluation at the end of each chapter and provides the following points for the benefit of the readers: Presents the core course material in an informal, narrative style that puts readers in the manager's chair. Focuses readers on practical issues and leads them to work through situations as if they were the managers (or employee, as the case may be). |
| strategic benchmarking: Benchmarking for Best Practices Christopher E. Bogan, Michael J. English, 1994 Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express, AT&T, and other industry leaders. Features timesaving tips, evaluation charts, graphs, ethics, and antitrust guidelines. 50 illus. |
| strategic benchmarking: Practical Benchmarking: The Complete Guide M. Zairi, P. Leonard, 2011-06-27 by Bob Camp The business improvement topic and quality tool called benchmarking is becoming widely understood and broadly applied. There are now applica firms that tions in almost all segments of the economy including industrial either produce a product or a service, non-profit organizations such as healthcare, government and education. The approach is starting to spread around the globe with initiatives in Europe, Asia Pacific and South America. This is commendable and reassuring and must show that there is significant interest in the approach and that it works. What is missing, however, are books and reference material that are not solely prepared in the US where benchmarking started. Theses would include examples of applications relevant to the local area and industries. They would include references to articles written about benchmarking appearing in local publications. In this fashion those interested would have near hand case histories of the use of benchmarking and therefore become encouraged to use the technique. Zairi and Leonard have done the benchmarking community a real service by documenting the European view and application of benchmark ing to a wide range of examples. But they have not stopped there. Their text includes treatment of a number of related facets of benchmarking that makes this a fairly thorough text. |
| strategic benchmarking: Driving Your Company's Value Michael J. Mard, Robert R. Dunne, Edi Osborne, James S. Rigby, Jr., 2005-01-03 Driving Your Company's Value: Strategic Benchmarking for Value is astep-by-step book presenting a valuation-oriented methodology thathelps companies maximize shareholder value. It offers clear,concise, and concrete methods for management to create and preservevalue, complete with case study applications. In an easy-to-readformat, it brings together the aspects of the Financial AccountingStandards Boards' new performance measurements, the balancedscorecard, and the new guidelines on fraud detection and ExtensibleBusiness Reporting Language (XBRL). * Identifies the critical decisions that most effectuate growth andvalue. * Covers the easy and reliable ways to monitor value of anentity. * Demonstrates how management can apportion and allocate resourcesto achieve the highest value. |
| strategic benchmarking: Comprehensive Strategic Management Eric J. Bolland, 2017-05-24 This breakthrough book provides students and managers alike with an understanding of the concepts and tools of strategy. |
| strategic benchmarking: Strategic Management Upendra Kachru, 2009 Written in a lucid way, this book traverses the entire panorama of strategic management. |
| strategic benchmarking: STRATEGIC MANAGEMENT MILIND T. PHADTARE, 2010-10-04 Primarily intended for the postgraduate students of commerce and management, this compact text covers all the topics prescribed in almost all universities and autonomous institutes in India. Each concept is explained with the help of many real-life examples from the Indian context. Considering the fact that the understanding of the concept of strategic intent is prerequisite to the understanding of strategic management, the chapter on strategic intent is included which brings out the differences between various elements of strategic intent. It also covers the current happenings in the businesses from the Indian context. Similarly, a topic on strategic choice has been discussed at length because of the fact that BCG growth-share matrix and GE nine-cell matrix are extremely useful in making a strategic decision in real life. Besides, the book contains ten case studies on various topics of strategic management such as environmental appraisal, critical success factors, SWOT analysis, strategic intent, strategic choice, business level strategy formulation and choice of growth strategy. All these cases are provided with authentic industry specific data. Firms are chosen from different businesses thereby giving business-specific flavour and a broad understanding of various business domains. |
| strategic benchmarking: CIMA Revision Cards Enterprise Strategy Neil Botten, 2009-07-28 STUDY WITH CONFIDENCE WITH THE ONLY REVISION AIDS ENDORSED BY CIMA These official CIMA revision cards provide complete coverage of the CIMA syllabus in notes. This handy kit saves you time by distilling the contents of your CIMA Learning System down to bite-sized chunks, focusing only on the key points you need to pass your exam. Diagrams and bulleted lists show key points as clearly and concisely as possible, making them easy to learn and remember. - Fully updated for the new 2010 syllabus - Diagrams and tables throughout aid learning and prompt memory - Includes study tips to guide you in the right direction - Pocket sized-ideal for revision any time! * Completely updated for the 2010 syllabus. * Exam focused, pocket sized revision guides summarising the key topics of the new CIMA syllabus * Diagrams and tables throughout reinforce key concepts and aid memory retention and recall * Easily portable size - ideal for pockets and bags |
| strategic benchmarking: Strategic Priorities in Competitive Environments Hasan Dincer, Serhat Yüksel, 2020-06-15 This book combines various analyses of strategic priorities in a competitive market environment, focusing on the balanced scorecard technique, but also considering customer expectations, organizational requirements, financial outcomes and technological infrastructures. The first part explores the financial impacts and performance measurement of investments, while the second part examines customer demand in a globalized environment. Part three then addresses organizational quality and internal processes, highlighting participatory elements and synergies. Lastly, part four investigates strategic learning in enterprises as a factor for sustainable economic success in times of change and disruption. |
| strategic benchmarking: Service Operations Management John McManus, Mats Winroth, Jannis Angelis, 2019-10-12 This engaging and accessible textbook explores the challenges and complexities of managing operations in a service industry setting. Comprehensive in scope, this textbook considers key concepts from strategy and operations management from a global services perspective and integrates traditional theory with cutting-edge contemporary examples. Taking a student-centred approach, it gives the reader a solid understanding of the key issues faced by contemporary service organisations, from managing and reviewing risk to managing supplier relationships. Rich pedagogy, integrated online resources and relevant international case studies develop strategic thinking skills and equip students with the essential tools and techniques needed to plan, design, manage and control operations in diverse service industry contexts. This is an ideal textbook for students of service operations management at undergraduate, postgraduate and MBA level. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/service-operations-management. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost. |
| strategic benchmarking: Effective Management of Benchmarking Projects Mohamed Zairi, 2010-02-17 Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols. This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as: Rank Xerox, D2D, American Express, Rover, Texas Instruments. |
| strategic benchmarking: A Strategic Approach to Corporate Governance Adrian Davies, 1999 All institutions require a framework of governance, comprising a mission to be accomplished with clear rules and recognized conventions to guide its accomplishment. This book sets the governance of companies - corporate governance - in a wider framework so that it can be appreciated as part of a long tradition and of a system that affects our lives at all levels and in most places.Corporate governance is no longer optional for businessmen - it is vital - and the events which have led to this and the approaches taken by different countries are explained by Adrian Davies. He goes on to develop a working model for introducing a system of corporate governance, as well as detailing the process of installing and maintaining it. As the title suggests, A Strategic Approach to Corporate Governance explores the link between corporate governance and business strategy, and examines the role of the board of directors in providing leadership to both processes. Moving beyond the Cadbury, Greenbury and Hampel Codes, this book outlines a stakeholder approach to corporate governance which complements the financially-focused Codes.As Sir Adrian Cadbury says in his Foreword:'Openness and accountability are the governance watchwords and ethical standards are the basis on which lasting governance systems are built. These are the lessons we have all learnt from the work which has been done worldwide on the governance of companies. Adrian Davies' book will, with advantage, help to spread corporate experience in this field to a wider range of organisations.' |
| strategic benchmarking: Making the Number Greg Alexander, Aaron Bartels, Mike Drapeau, 2008 Outlines strategic tools for enabling sales improvements, outlining the author's five-step program for effective benchmarking steps that encourage business executives to rely on data-driven decision making rather than instincts. 15,000 first printing. |
| strategic benchmarking: Strategic and Sustainable Management of Workplace Facilities Yewande Adewunmi-Abolarinwa, 2024-12-20 This book introduces the reader to contemporary issues in the management of facilities in the African context and includes case studies from across the continent and internationally. It consolidates theory and practical information useful for managers and researchers across Africa and other developing countries. It covers a cross section of the key elements of facilities management, including customer relations management, emergency preparedness, development of a facilities strategy, sustainable buildings management, and management of intelligent buildings in developing countries. The book has been developed from a combination of degree level and professional course materials and academic resources and is therefore suitable for use by students on undergraduate and postgraduate degree programmes, professional short courses, and for practicing facilities managers and members of IFMA, SAFMA, IWFM, HEFMA, RICS, Association of Facilities Management Practitioners of Nigeria, Egypt Facility Management Association, Botswana Facilities Management Association, and the Africa Facilities Management Association as a key reference. This book is key reading for anyone: Studying for a degree in Facilities Management, Real Estate, Estate Management, Workplace Management, or Surveying Wanting to be more strategic in their facilities management and operations Transitioning into a facilities management role from another profession Benchmarking and analysing the performance of their built assets Training themselves or their staff in emerging areas such as workplace productivity, sustainability, and intelligent buildings systems Interested in researching emerging areas of facilities management in developing countries This is the essential guide to the growing field of facilities management in some of the world’s fastest developing countries. |
| strategic benchmarking: STRATEGIC MARKETING : MAKING DECISIONS FOR STRATEGIC ADVANTAGE, SECOND EDITION Sahaf, Musadiq A., 2019-07-01 This systematically organized text, now in its second edition, gives an in-depth analysis of the multidimensional aspects of strategic marketing. Comprising a harmonious blend of theoretical aspects and real-world applications, the book presents the framework that governs a firm's strategic decisions in the area of marketing. Divided into five parts, the text attempts to provide an explanation and critical analysis of the core concepts that have driven the growth and development of the subject for decades. At the same time, emerging concepts that would shape the scope of the subject have also been highlighted. The book is specifically written for the students who pursue academic and professional programmes in marketing, management and business studies. KEY FEATURES • Provides case studies in the context of Indian business at the end of each chapter to reinforce the understanding of the theory. • Comprises glossary of terms in addition to chapter-end summary, exercises and references. • Emphasizes self-study approach by explaining complex issues in a simple and student-friendly manner. NEW TO THE SECOND EDITION • Entirely revamped and updated to make the book an effective teaching and learning resource. • New chapters on ‘Service Marketing Strategies’, ‘Global Marketing Strategies’ and ‘Internal Marketing: A Tool for Implementation’. • Inclusion of several new sections throughout the text as per the latest development in the field. TARGET AUDIENCE • Marketing MBA • (Specialisation–Marketing) |
| strategic benchmarking: Business Essentials BPP Learning Media, 2010-11-01 This course book takes the user through the entire strategy process, starting with strategy formulation, through strategic planning, strategy evaluation and selection and finally to strategy implementation. It draws on numerous established sources, thus providing a well-rounded and balanced account.Features include summary diagrams, worked examples and illustrations, activities, discussion topics, chapter summaries and quick quizzes, all presented in a user friendly format that helps to bring the subject to life. |
| strategic benchmarking: Wiley CMA Learning System Exam Review 2013, Test Bank IMA, 2013-02-12 Wiley CMA Learning System consists of Part 1: Financial Planning, Performance and Control which covers the topics of Planning, Budgeting, and Forecasting, Performance Management, Cost Management, Internal Controls, and Professional Ethics. As well as Part 2: Financial Decision Making covers the topics of Financial Statement Analysis, Corporate Finance, Decision Analysis and Risk Management, Investment Decisions, and Professional Ethics. It contains key formulas, knowledge checks at the end of each topic, study tips, and practice questions providing candidates with what they need to pass the CMA Exam. Also included is access to the CMA test bank which contains over 2,000 questions |
| strategic benchmarking: Measurement in Nursing and Health Research Elizabeth R. Lenz, PhD, RN, FAAN, 2016-07-18 Praise for the Previous Edition: This is a valuable resource for readers seeking basic to advanced information on measurement. It should be on the bookshelf of all researchers, and a requirement for graduate nursing students. Score: 100, 5 stars -- Doody's Medical Reviews ...this book is a wonderful shelf reference for nurse researcher mentors and investigators who may need to explore content or use content to design, test, select, and evaluate instruments and methods used in measuring nurse concepts and outcomes. --Clinical Nurse Specialist “Presents clearly the methodological principles for research planning in nursing with examples that facilitate the understanding of them. Excellent.” 5.0 out of 5 stars --Nursing Research This highly popular resource—written in an easy-to-read style and format-- delivers everything nurses and other health researchers need to know about designing, testing, selecting, and evaluating instruments and methods for measurement in nursing. The Fifth Edition features the most current content, strategies, and procedures available with direct applicability to nurses and health researchers engaging in interprofessional research, collaboration, education, and evidence-based practice. Five new chapters focus on challenges to using big data, evaluation and measurement in interprofessional practice and education, metrics and benchmarking in health professions education and practice, and measurement issues in translational science. The book gives particular attention to measurement issues resulting from changes in nursing, health research, and the increased emphasis on and undertaking of interprofessional research and evaluation. Presenting the material in step-by-step format, the book is designed for readers with little or no experience in measurement, statistics, or interprofessional issues. It focuses on increasing the reader’s ability to use measures that are operationalized within the context of theories and conceptual frameworks, derived from sound measurement principles and practices and adequately tested for reliability and validity. Additionally, the text provides a pragmatic account of the processes involved in all aspects of measurement. Studies conducted by nurses and researchers in varied settings illustrate the measurement processes. New to the Fifth Edition: Thoroughly updated and revised Delivers new and emerging strategies Reflects recent changes to nursing, health research, and emphasis on interprofessional research Includes five completely new chapters addressing challenges to using big data, evaluation and measurement in interprofessional practice and education, metrics and benchmarking in health professions education and practice, and measurement issues in translational science Key Features: Easy-to-read content and format Assumes no prior knowledge of measurement, statistics, or interprofessional issues Provides studies conducted by nurses and researchers in varied settings Offers a pragmatic account of the processes involved inn all aspects of measurement |
| strategic benchmarking: Globalization & the Nordic Success Model: Part I , |
| strategic benchmarking: Tool and Manufacturing Engineers Handbook: Continuous Improvement Charles Wick, Ramon Bakerjian, Society of Manufacturing Engineers, 1983 Part of the renowned TMEH Series, the book contains hundreds of practical new ways to make continuous improvement work, and keep on working: quality management guidelines, quality and productivity improvement ideas, cost reduction tips, continuous process improvement, plus how to use world class techniques such as TPM, TQM, benchmarking, JIT, activity-based costing, improving customer/supplier relationships, and more. You'll also learn from best practices examples for quality training, teamwork, empowerment, self-assessment using Baldrige Quality Award criteria, ISO 9000 audits and certification, and more. |
| strategic benchmarking: Innovation Project Management Harold Kerzner, 2022-11-21 INNOVATION PROJECT MANAGEMENT ACTIONABLE TOOLS, PROCESSES, AND METRICS FOR SUCCESSFULLY MANAGING INNOVATION PROJECTS, WITH EXCLUSIVE INSIGHTS FROM WORLD-CLASS ORGANIZATIONS AROUND THE WORLD The newly revised Second Edition of Innovation Project Management offers students and practicing professionals the tools, processes, and metrics needed to successfully manage innovation projects, providing value-based innovation project management metrics as well as guidance for how to establish a metrics management program. The highly qualified author analyzes innovation from all sides; through this approach, Innovation Project Management breaks down traditional project management methods and explains why and how innovation projects should be managed differently. The Second Edition includes exclusive insights from world-class organizations such as IBM, Hitachi, Repsol, Philips, Deloitte, IdeaScale, KAUST, and more. It includes six all new case studies, featuring a dive into brand management innovation from Lego. Each case study contains questions for discussion, and instructors have access to an Instructor’s Manual via the book’s companion website. Specific ideas discussed in Innovation Project Management include: Continuous versus discontinuous innovation, incremental versus radical innovation, understanding innovation differences, and incremental innovation versus new product development Identifying core competencies using SWOT analysis and nondisclosure agreements, secrecy agreements, and confidentiality agreements Implications and issues for project managers and innovation personnel, active listening, pitching the innovation, and cognitive biases Measuring intangible assets, customer/stakeholder impact on value metrics, customer value management programs, and the relationship between project management and value With its highly detailed and comprehensive coverage of the field, and with case studies from leading companies to show how concepts are applied in real-world situations, Innovation Project Management is a must-have title for practicing project managers, as well as students in project management, innovation, and entrepreneurship programs. |
| strategic benchmarking: Total Quality Management Joel E. Ross, 2017-10-06 Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations. |
| strategic benchmarking: Business and Competitive Analysis Craig S. Fleisher, Babette E. Bensoussan, 2007 Resource for companies to improve strategic planning and ensure they are implementing effective corporate strategy. bull; Presents a comprehensive range of methods to analyse the tools that analyse business, competitive data, and market information. bull; Consistent approach and detailed instructions allow for readers to implement strategy quickly and effectively. bull; Management consultants and strategy departments can use this book to make a case for the most effective method to apply to any problem. |
| strategic benchmarking: Academic Studies on Social and Economic Issues Prof. Dr. Berna BALCI İZGİ, Dr. Gülay ÖRMECİ GÜNEY, 2022-12-21 |
| strategic benchmarking: Wiley CMAexcel Learning System Exam Review 2016 IMA, 2015-06-29 Wiley CMAexcel LEARNING SYSTEM EXAM REVIEW 2016 PART 1: Financial Reporting, Planning, Performance, and Control Covers all 2016 exam changes Includes access to the Online Test Bank, which contains over 900 multiple-choice questions Multiple-choice question feedback helps CMA candidates focus on areas where they need the most work Prepare for the actual CMA exam with Section Practice Tests and a cumulative Part 1 exam Assess your progress with knowledge check questions/answers and sample essay questions Looks at basic budgeting concepts and forecasting techniques Deals with the methods of comparing actual financial performance to the budget Helps candidates prepare a solid study plan with exam tips Feature section examines the topics of External Financial Reporting Decisions; Planning, Budgeting, and Forecasting; Performance Management; Cost Management; and Internal Controls Based on the CMA body of knowledge developed by the Institute of Certified Management Accountants (ICMA®), Wiley CMAexcel Learning System Exam Review 2016 features content derived from the exam Learning Outcome Statements (LOS). Passing the CMA exam on your first attempt is possible. We’d like to help. |
| strategic benchmarking: QUALITY MANAGEMENT R. PANNEERSELVAM, P. SIVASANKARAN, 2014-04-02 This comprehensive text on Quality Management provides ways and means of delivering efficient and effective production/services quality to utmost satisfaction of the customers. Comprising 20 chapters, the book explains the concepts and techniques of quality management supported with related case studies. Numerical examples given in each chapter help students to understand the concept easily. Primarily designed for MBA, ME/MTech (Industrial Engineering, Production Engineering), BE/BTech (Mechanical Engineering and Production Engineering) and MSc (Operations Research and Statistical Quality Control), the book also serves as a reference for professionals/consultants to carryout projects in quality domain for manufacturing or service organisations. KEY FEATURES OF THE BOOK • Detailed coverage of process and statistical quality control • Chapters on ANOVA, orthogonal arrays and signal-to-noise ratio • A chapter on Six Sigma including Shainin techniques • A chapter on Analytical Hierarchy Process (AHP) • Presentation of Design of Experiments (DOE) techniques Audience • MBA • ME/MTech (Industrial Engineering, Production Engineering) • BE/BTech (Mechanical Engineering and Production Engineering) • MSc (Operations Research and Statistical Quality Control) |
| strategic benchmarking: Production and Operations Analysis Steven Nahmias, Tava Lennon Olsen, 2015-01-15 The Seventh Edition of Production and Operations Analysis builds a solid foundation for beginning students of production and operations management. Continuing a long tradition of excellence, Nahmias and Olsen bring decades of combined experience to craft the most clear and up-to-date resource available. The authors’ thorough updates include incorporation of current technology that improves the effectiveness of production processes, additional qualitative sections, and new material on service operations management and servicization. Bolstered by copious examples and problems, each chapter stands alone, allowing instructors to tailor the material to their specific needs. The text is essential reading for learning how to better analyze and improve on all facets of operations. |
| strategic benchmarking: Key Performance Indicators Emanuel Camilleri, 2024-03-29 Key performance indicators (KPIs) are widely used across organisations. But are they fully understood in how they can properly shape, improve, or even undermine organisational systems and outcomes? This book presents a framework and tools for measuring and managing performance at various levels within an organisation, and helps managers re-think the ways KPIs can be implemented to meet organisational goals. Innovative performance measurement and management is a vital function within any organisation irrespective of its size and industry. Measuring and managing performance (whether on an individual, team, or departmental basis) assists management in calibrating their established strategic goals by providing an insight into how well their employees and the organisation are doing and identifying areas of concern for rectification and improvement. This book focuses on the practicality of performance management tools (for example, Performance Analytics; Performance Reporting; Critical Success Factors; Balanced Scorecard; Benchmarking; Six Sigma; Business Excellence Models; Enterprise Risk Management) and illustrates their use, and the changing nature of how organisational performance will be evaluated in the future. This includes the application of Artificial Intelligence as an important trend in performance measurement and management. This book provides a universal framework for implementing a performance measurement and management system that is applicable to both the private and public sectors. It is particularly relevant to HR and operational managers, and organisational leaders and public administrators at all levels. |
| strategic benchmarking: Operations Strategy Nigel Slack, Michael Lewis, 2019 Operations strategy is a major source of competitive advantage in for-profit businesses and the route to achieving social welfare in not-for-profit enterprises. No matter what sector, it can have a huge impact - not just in the short term, but also on an enduring basis. |
| strategic benchmarking: TOTAL QUALITY MANAGEMENT Dr.Nitin Junnarkar, |
| strategic benchmarking: Information Theory and Best Practices in the IT Industry Sanjay Mohapatra, 2012-02-21 The importance of benchmarking in the service sector is well recognized as it helps in continuous improvement in products and work processes. Through benchmarking, companies have strived to implement best practices in order to remain competitive in the product- market in which they operate. However studies on benchmarking, particularly in the software development sector, have neglected using multiple variables and therefore have not been as comprehensive. Information Theory and Best Practices in the IT Industry fills this void by examining benchmarking in the business of software development and studying how it is affected by development process, application type, hardware platforms used, and many other variables. Information Theory and Best Practices in the IT Industry begins by examining practices of benchmarking productivity and critically appraises them. Next the book identifies different variables which affect productivity and variables that affect quality, developing useful equations that explaining their relationships. Finally these equations and findings are applied to case studies. Utilizing this book, practitioners can decide about what emphasis they should attach to different variables in their own companies, while seeking to optimize productivity and defect density. |
| strategic benchmarking: EBOOK: Crafting and Executing Strategy: South African Edition Johan Hough, A. Strickland, 2010-12-16 Based on the reputable US text the 2nd Southern African Edition of Crafting & Executing Strategy covers what every senior-level or entry-level MBA student in Southern Africa needs to know about crafting, executing and aligning business strategies, through presentation of core concepts and analytical techniques. A separate case and readings sections build on the main text by demonstrating the theory in practice. The core concepts are explained in language that Southern African students can grasp and provide relevant examples as used by small, medium and large SA companies. |
| strategic benchmarking: Operations Management in a Global Context Marc J. Schniederjans, 1998-06-30 An answer book for entrepreneurial executives seeking to take their companies global, Schniederjans's concise presentation gets to the heart of the problem: What will globalization mean, once you have achieved it, and how are you going to get there? How do you make an organization global, and, in fact, what is the difference between global and international? The author sees global firms not simply as big international organizations, but as unique, living organisms that can be managed for everyone's benefit. With two useful appendices and full coverage of the critical functions involved in globally managing a company, this book is an enlightening guide to the intricacies of establishing and developing a profitable global business. Readers will find here the answers to such questions as: How do you get started in going global? What should a global operation be? How should it be structured organizationally? What should its information system do to support its global network? How should its human resources be managed? Its technology? How should it undertake the acquisition of supplies in a global context? How should it conduct R&D and benchmarking? In Part I the author provides an introduction to the basic premise of the book and the necessary terminology. Part II focuses on managerial issues that help the organization globalize operations. In Part III readers get a series of popular tactics they can use to implement the approaches laid out in Part II. Finally, the two appendices help readers locate new information and test the knowledge contained in the book. An important, useful read for professionals, academics, and students. |
| strategic benchmarking: Business Process Improvement Toolbox Bjørn Andersen, 2007-01-01 The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement road map, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps for how to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. |
| strategic benchmarking: Business Bloomsbury Publishing, 2011-06-06 An international bestseller, BUSINESS: The Ultimate Resource is a one-stop reference and interactive tool covering all aspects of today's world of work. Unique, authoritative, and wide-ranging, it offers practical and strategic advice for anyone doing business today. Written with a team of world-class writers and editors, it is an essential desk reference for managers, MBA and business students and for small business owners worldwide. Fully updated and revised for this new edition, BUSINESS features: Best Practice: over 170 essays from a stellar cast of business thought leaders including C. K. Prahalad, Gary Hamel and John Kotter Actionlists: practical solutions to everyday business challenges Management Library: time-saving digests of more than 100 of the world's best business books Dictionary: jargon-free definitions of more than 7,000 terms Giants : revised biographies of many of the world's most influential gurus and pioneers |
STRATEGIC Definition & Meaning - Merriam-Webster
The meaning of STRATEGIC is of, relating to, or marked by strategy. How to use strategic in a sentence.
STRATEGIC | English meaning - Cambridge Dictionary
STRATEGIC definition: 1. helping to achieve a plan, for example in business or politics: 2. used to provide military…. Learn more.
STRATEGIC definition and meaning | Collins English Dictionary
Strategic means relating to the most important, general aspects of something such as a military operation or political policy, especially when these are decided in advance.
strategic adjective - Definition, pictures, pronunciation and usage ...
Definition of strategic adjective from the Oxford Advanced Learner's Dictionary. done as part of a plan that is meant to achieve a particular purpose or to gain an advantage. Cameras were set up …
Strategic vs. Strategical — What’s the Difference?
Nov 2, 2023 · "Strategic" is a commonly used adjective that refers to matters related to strategy or crucial planning, especially in military, business, or political contexts. It implies a high level of …
strategic, adj. & n. meanings, etymology and more | Oxford English ...
There are seven meanings listed in OED's entry for the word strategic, one of which is labelled obsolete. See ‘Meaning & use’ for definitions, usage, and quotation evidence.
What is Strategy? - Strategic Thinking Institute
Sep 23, 2020 · Strategy is the intelligent allocation of resources through a unique system of activities to achieve a goal. Simply put, strategy is how you plan to achieve a goal. Mic drop? Not …
STRATEGIC Definition & Meaning | Dictionary.com
adjective pertaining to, characterized by, or of the nature of strategy. strategic movements. important in or essential to strategy. Synonyms: principal, key, crucial, critical, opportune (of an …
STRATEGIC | meaning - Cambridge Learner's Dictionary
STRATEGIC definition: 1. helping to achieve a plan, usually in business or politics: 2. related to fighting a war: 3…. Learn more.
Strategic Planning | Corporate Finance Institute
Learn how strategic planning helps businesses set goals, allocate resources, and drive success. Build a clear roadmap for long-term growth and resilience.
STRATEGIC Definition & Meaning - Merriam-Webster
The meaning of STRATEGIC is of, relating to, or marked by strategy. How to use strategic in a sentence.
STRATEGIC | English meaning - Cambridge Dictionary
STRATEGIC definition: 1. helping to achieve a plan, for example in business or politics: 2. used to provide military…. Learn more.
STRATEGIC definition and meaning | Collins English Dictionary
Strategic means relating to the most important, general aspects of something such as a military operation or political policy, especially when these are decided in advance.
strategic adjective - Definition, pictures, pronunciation and usage ...
Definition of strategic adjective from the Oxford Advanced Learner's Dictionary. done as part of a plan that is meant to achieve a particular purpose or to gain an advantage. Cameras were set …
Strategic vs. Strategical — What’s the Difference?
Nov 2, 2023 · "Strategic" is a commonly used adjective that refers to matters related to strategy or crucial planning, especially in military, business, or political contexts. It implies a high level of …
strategic, adj. & n. meanings, etymology and more | Oxford …
There are seven meanings listed in OED's entry for the word strategic, one of which is labelled obsolete. See ‘Meaning & use’ for definitions, usage, and quotation evidence.
What is Strategy? - Strategic Thinking Institute
Sep 23, 2020 · Strategy is the intelligent allocation of resources through a unique system of activities to achieve a goal. Simply put, strategy is how you plan to achieve a goal. Mic drop? …
STRATEGIC Definition & Meaning | Dictionary.com
adjective pertaining to, characterized by, or of the nature of strategy. strategic movements. important in or essential to strategy. Synonyms: principal, key, crucial, critical, opportune (of …
STRATEGIC | meaning - Cambridge Learner's Dictionary
STRATEGIC definition: 1. helping to achieve a plan, usually in business or politics: 2. related to fighting a war: 3…. Learn more.
Strategic Planning | Corporate Finance Institute
Learn how strategic planning helps businesses set goals, allocate resources, and drive success. Build a clear roadmap for long-term growth and resilience.
