Advertisement
| service advisor job description: Service Advising and Management Gary LaRosa, 2019-01-17 In 'Service Advising and Management', students gain the communication, customer service, and automotive knowledge they need to balance competing demands from customers, technicians, and shop management to become successful service advisors. |
| service advisor job description: Occupational Outlook Handbook , 1980 Describes 250 occupations which cover approximately 107 million jobs. |
| service advisor job description: Millionaire Service Advisor Chris Collins, 2019-10-08 Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers. Includes an 11 step process on how to implement our Circle of Trust System. |
| service advisor job description: The Ensemble Practice P. Palaveev, 2012-10-02 A detailed road map for wealth managers who want to build an ensemble firm or team and achieve sustained growth, profitability and high valuations Why do ten percent of wealth management firms grow faster than the rest of the industry, often despite the turbulence of the markets? The answer, according to industry consultant and researcher, P. Palaveev, is that the most successful firms are those which, create and promote a team-based service model that serves as the foundation of their enterprise. Find out how and why a team-based service model can play a decisive role in the future growth and sustained success of your wealth management firm Discover the key factors for building a successful ensemble firm and profit from the best practices top team-based firms employ Profit from the author's years of experience working with the world's top wealth management firms and the data he has compiled as a pre-eminent industry researcher Learn about the various organizational structures, partnership models and career path options and how to put them to work building an ensemble practice Get the lowdown on how the savviest traditional broker-dealer firms have formed dynamic ensemble teams within their organizations and learn of the results they've achieved |
| service advisor job description: Occupational Outlook Handbook United States. Bureau of Labor Statistics, 1976 |
| service advisor job description: Learning from Work , 2007-12-28 Through an examination of automobile dealerships, Beamish shows how applying design thinking to complex management and policy problems can lead to more effective solutions for learning and collaborating in any organization. |
| service advisor job description: Decisions and Orders of the National Labor Relations Board United States. National Labor Relations Board, 1991 |
| service advisor job description: Bulletin of the United States Bureau of Labor Statistics , 1913 |
| service advisor job description: Professional Career Paths Ronald W. Holmes, 2013-08-16 Public school students in many states are given the opportunity to choose a potential job to pursue or path of study in one of the 16 national career clusters delineated by the U.S. Department of Education. Some of these career clusters include (1) agriculture, food and natural resources; (2) audio/visual technology and communications; (3) architecture and construction; (4) business, management and administration and (5) education and training. This book provides an excerpt of interviews of 57 professionals in different occupations (teacher, lawyer, doctor, entrepreneur, etc.) to help students learn of jobs for successful employment. The book is also designed to help students visualize how their background fits certain characteristics of professionals so they become inspired to pursue a defined career path. Each professionals occupation in the chapters is linked to one of the 16 national career clusters supported by definitions of the National Association of State Directors of Career Technical Education Consortium. Finally, the book provides a review of best practices various schools have used across the country to prepare students for college and careers. |
| service advisor job description: California. Court of Appeal (2nd Appellate District). Records and Briefs California (State)., |
| service advisor job description: Occupational Outlook Handbook, 1974-75 Edition United States. Department of Labor, 1974 |
| service advisor job description: Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions Annette Lewis, Joe McDermott, 2006 This comprehensive and intelligent guide has been written by top interviewers who have extensive experience within the Customer Services and Call Center sectors. They include model answers to 96 questions and four actual job interview scripts. (Careers/Job Opportunities) |
| service advisor job description: Newsletter , 1968 |
| service advisor job description: Digital Work and the Platform Economy Seppo Poutanen, Anne Kovalainen, Petri Rouvinen, 2019-11-28 Uberization, digitalization, platform economy, gig economy, and sharing economy are some of the buzzwords that characterize the current intense discussions about the development of the economy and work around the world, among both experts and laypersons. Immense changes in the ways goods are manufactured, business is done, work tasks are performed, education is accomplished, and so on, are clearly underway. This also means that demand for careful, first-rate social scientific analyses of the phenomena in question is rapidly growing. This edited volume gathers distinguished researchers from economics, business studies, organization studies, medicine, social psychology, occupational health, pedagogics, and sociology to put particular work in both public and private sectors and education in both academic and vocational settings at the focus of the emerging digitalized platform economy. The authors anchor their analyses and conceptual and theoretical work in distinctive empirical developments that are taking place in one of the leading countries of digitalization processes: Finland. Finnish case studies reflect general global developments and show their particular, context-related actualization in multiple ways. This double exposure enables the authors of this multi- and interdisciplinary volume to advance conceptualization and theorization of the key phenomena in digitalizing platform societies in novel, creative, and groundbreaking directions. This book will without doubt be of great value to academic researchers and students in the fields of economics, business studies, work studies, social sciences, education, technology, digitalization, platforms, occupational health, entrepreneurship, and professions. |
| service advisor job description: Top Answers to 121 Job Interview Questions (eBook) Joe C. McDermott, 2006 Experienced interviewers provide winning answers to the most frequently asked job interview questions. -- cover. |
| service advisor job description: Program Development Handbook for State and Area Agencies on Legal Services for the Elderly Community Research Applications, Inc, 1978 |
| service advisor job description: Weekly Summary of NLRB Cases United States. National Labor Relations Board. Division of Information, 1991 |
| service advisor job description: G2: Building the Next Generation Philip Palaveev, 2017-08-22 Vital guidance to ensuring the future of your firm G2: Building the Next Generation provides financial advisory firms with a clear roadmap to management succession. Based on the author's 17 years of experience with over 1,000 firms, this book provides a systematic process to help you identify, develop, and install the new leadership that will guide your firm's future. Extensive statistical research backs proven strategies for structuring management and succession, overcoming obstacles, selling equity, and more, while expert guidance walks you through the process and warn you of potential pitfalls along the way. A generation of entrepreneurs used their talent and ambition to build an industry; to ensure that their success lives on, those leaders now face the formidable challenge of succession. With the future of your firm at stake, how do you recruit, train, mentor, and develop the next generation of professionals, owners, and leaders? This book shows you how to find the people you need, and develop them into the leadership your firm deserves. Identify and develop future leaders from the pool of existing and upcoming talent Structure management and management succession to ensure successful transition Begin selling equity to your firm's next generation of leaders Learn smart strategies for dealing with setbacks along the way The next generation of leaders will shape the future of your firm, but collectively, they will define the future of the entire advisory industry. Firms who succeed in developing their best talent will continue to thrive—those who fail will be left with a great car, but no driver. Getting this right may be one of the most critical points of your career, and it isn't something that should be left to chance or gut feeling. G2: Building the Next Generation gives you a solid, grounded, systematic approach for ensuring your firm's long-lived success. |
| service advisor job description: Automotive After Sales Management - A Practical Guide to Successful Workshop Parts & Service Operations Mohamad Idrakisyah, 2021-02-23 The after sales segment of the automotive industry is gaining prominence over sales. The intensive competition in sales of new cars has reduced profit margins, but on the other hand, this is compensated from the higher profit margin derived from the after sales business. The onus is on the automotive manufacturers to heed to the new importance of the after sales business in reacting to the changes and expectations of customers. This book is written as a practical guide manual on matters relating to the management of the after sales business. The objective is to bring about improvements in all levels of the after sales operations in workshops. The growth, profitability and sustainability of the after sales dealerships are possible when the business is managed in an effective and efficient manner. The chapters in the book covers all matters pertaining to the after sales operations, written in an easy-to-understand manner for practical and straightforward implementation across dealerships. |
| service advisor job description: Automotive Mechanics Occupational Performance Survey Sidney D. Borcher, Paul B. Leiter, 1973 The Center for Vocational and Technical Education is developing a system for acquiring and using occupational information effectively in designing and revising curricula. This interim report is offered before completion of the major project so that the occupational information collected during the development of the system may be available for use by curriculum developers, instructors, and others involved in planning and conducting vocational and technical programs. Automotive mechanics are skilled and highly trained people in the field of automotive repair and maintenance. It is the purpose of this report to present the results of the task inventory analysis survey conducted by the project staff in the automotive mechanics occupational area. |
| service advisor job description: CCH NLRB Decisions United States. National Labor Relations Board, 1991 A reporter of all formal decisions handed down by the National Labor Relations Board, including selected administrative rulings of the NLRB and its General Counsel. |
| service advisor job description: Fundamentals of Human Resource Management Susan L. Verhulst, David A. DeCenzo, 2024-09-24 Build the foundational knowledge and skills needed to succeed in the quickly evolving environment of HR, updated with new content designed to strengthen student comprehension and engagement Fully revised and updated with input from practicing HR professionals and teaching faculty, Fundamentals of Human Resource Management provides a concise and student-friendly introduction to the field of Human Resource Management (HRM). Now in its fifteenth edition, this popular undergraduate textbook offers thorough coverage of all key topics and competencies recommended by the Society of Human Resource Management (SHRM) and the Human Resource Certification Institute (HRCI). With an engaging and relatable narrative style, Fundamentals of Human Resource Management guides students through essential HRM topics such as human resource functions, employee relations, talent acquisition, training and development, health and safety, performance management, strategy and planning, legal and regulatory considerations, and more. Each chapter is filled with illustrative examples and hands-on activities based on current and emerging issues in the HR world. Acclaimed for its focused, systematic, and practical approach, Fundamentals of Human Resource Management, Fifteenth Edition remains an ideal textbook for undergraduate courses on core HRM concepts. |
| service advisor job description: Motor Industry Magazine , 2006 |
| service advisor job description: Customers for Life Carl Sewell, Paul B. Brown, 2009-07-01 In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve. |
| service advisor job description: NBS Special Publication , 1976 |
| service advisor job description: Assessment Centres and Global Talent Management George C. Thornton Iii, 2016-04-08 Globalization, innovation, market share, identifying visionary leaders and, particularly, talent management ...are just some of the issues that benefit from using assessment and development centres. Assessment Centres and Global Talent Management focuses on topics that influence the design of the assessment centre in terms of the competencies being assessed, the exercises that are used and the nature of the event, so that they can deliver what is required; often to change organizational culture and values. Practical examples and case studies are sprinkled throughout the book as international contributors explore cross-cultural implications, and consider how the design, development and use of assessment centres should be adapted to different cultures. Some of the world's leading researchers and practitioners outline their research into new applications for assessment centre methods, showing how they have used it to design and implement specific assessment and development centres. This is a book from which practitioners can see how science informs good practice, and scholars will find the 32 chapters a rich source of ideas for conducting research into emerging issues in the field. |
| service advisor job description: Fundamentals of Automotive Maintenance and Light Repair Kirk VanGelder, 2019-01-29 Designed to prepare new technicians for ASE G1 Certification, Fundamentals of Automotive Maintenance and Light Repair, Second Edition covers the foundational theory and skills necessary to prepare entry-level technicians to maintain and repair today's light duty vehicles. |
| service advisor job description: Information Communication Occupations (U.S.O.E. Classification Code 14.0400) C.E. Leslie and Associates, 1970 |
| service advisor job description: Information Communication Occupations; a Suggested Curriculum Guide United States. Office of Education, 1970 |
| service advisor job description: Labor Relations Reference Manual , 1991 Vols. 9-17 include decisions of the War Labor Board. |
| service advisor job description: Creating Lean Dealers David Brunt, John Kiff, 2006-12-01 What is in Creating Lean Dealers? Creating Lean Dealers is a DIY guide to enable dealers to achieve such a step-change for themselves. It works through, using examples, diagrams and detailed instructions, how to transform performance in service and repair. Then it goes on to describe how the same logic can be applied to all other areas of the dealer business to give a win-win-win for customers, dealer staff and shareholders. The journey to becoming a Lean dealer begins by getting a real understanding of two things: The ability of the processes in the dealership to deliver right first time on time at every step - a measure that authors David Brunt and John Kiff call ‘Customer Fulfilment’ because it is the core of what customers value. The actual demand on those processes and separating it into different types. The next step is to use these measures, together with a map of the ‘current state’ of the process, to define and prioritise what the problems are and then address them, with the teams who do the work, in a structured way using the Plan-Do-Check-Act method of improvement. A series of questions then guides the dealer to develop a ‘future state’ map of the process - a picture of what the process will look like, typically in 6 months time, when the problems have been addressed and some of the wastes eliminated so that more of the time is spent creating the value that customers want - what Lean thinkers call ‘Flow’. An accompanying action plan lists the ‘bite-sized steps’ needed to achieve the transformation. But like every transformational change, management plays a critical role. Without a fully committed CEO leading from the top improvements are almost certainly doomed to fail. It soon becomes apparent that management has to question and sometimes ‘unlearn’ many of its traditional management methods. Core to this is shifting the mind-set from managing results to managing processes using visual progress boards (rather than computers) on a daily or even an hourly basis - because good results are a direct product of good processes. |
| service advisor job description: Automotive Steering and Suspension Kershaw, Kirk VanGelder, 2017-05-05 Automotive Steering and Suspension, published as part of the CDX Master Automotive Technician Series, arms students with the basic knowledge and skills they need to accomplish a variety of tasks in the shop. Taking a “strategy-based diagnostics” approach, this book helps students master technical trouble-shooting in order to address the problem correctly on the first attempt. |
| service advisor job description: Advanced Automotive Electricity and Electronics Klyde, Kirk Vangelder, 2017-06-12 Advanced Automotive Electricity and Electronics, published as part of the CDX Master Automotive Technician Series, gives students with a basic understanding of automotive electrical the additional knowledge and experience they need to diagnose and fix complex electrical systems and circuits. Focused on a “strategy-based diagnostics” approach, this book helps students master technical trouble-shooting in order to address the problem correctly on the first attempt. |
| service advisor job description: Automotive Electricity and Electronics Jones, Kirk T. VanGelder, 2017-05-23 Suitable for students with no experience in electricity and electronics, this volume in the CDX Master Automotive Technician Series introduces students to the basic skills and tools they need to perform electrical diagnosis in the shop. Utilizing a “strategy-based diagnostics” approach, this book helps students master technical trouble-shooting in order to properly resolve the customer concern on the first attempt. |
| service advisor job description: Automotive Automatic Transmission and Transaxles Keith Santini, Kirk Vangelder, 2017-05-18 Automotive Automatic Transmission and Transaxles, published as part of the CDX Master Automotive Technician Series, provides students with an in-depth introduction to diagnosing, repairing, and rebuilding transmissions of all types. Utilizing a strategy-based diagnostics approach, this book helps students master technical trouble-shooting in order to address the problem correctly on the first attempt. -Outcome focused with clear objectives, assessments, and seamless coordination with task sheets -Introduces transmission design and operation, electronic controls, torque converters, gears and shafts, reaction and friction units, and manufacturer types -Equips students with tried-and-true techniques for use with complex shop problems -Combines the latest technology for computer-controlled transmissions with traditional skills for hydraulic transmissions -Filled with pictures and illustrations that aid comprehension, as well as real-world examples that put theory into practice -Offers instructors an intuitive, methodical course structure and helpful support tools With complete coverage of this specialized topic, this book prepares students for MAST certification and the full range of transmission problems they will encounter afterward as a technician. About CDX Master Automotive Technician Series Organized around the principles of outcome-based education, CDX offers a uniquely flexible and in-depth program which aligns learning and assessments into one cohesive and adaptable learning system. Used in conjunction with CDX MAST Online, CDX prepares students for professional success with media-rich integrated solutions. The CDX Automotive MAST Series will cover all eight areas of ASE certification. |
| service advisor job description: Mechanical Failure, Definition of the Problem Mechanical Failures Prevention Group, 1976 |
| service advisor job description: Automotive Electricity and Electronics Jones, 2017-05-23 Suitable for students with no experience in electricity and electronics, this volume in the CDX Master Automotive Technician Series introduces students to the basic skills and tools they need to perform electrical diagnosis in the shop. Utilizing a “strategy-based diagnostics” approach, this book helps students master technical trouble-shooting in order to properly resolve the customer concern on the first attempt. |
| service advisor job description: Automotive Engine Repair Nicholas Goodnight, Kirk VanGelder, 2017-06-27 Engine Repair, published as part of the CDX Master Automotive Technician Series, provides students with the technical background, diagnostic strategies, and repair procedures they need to successfully repair engines in the shop. Focused on a “strategy-based diagnostics” approach, this book helps students master diagnosis in order to properly resolve the customer concern on the first attempt. |
| service advisor job description: Cheating the Dealer Steven E. Shaw, 2011-05-03 Cheating the Dealer is Steven Shaw's way of informing consumers of the real dealership world. Customers will finally be armed with the knowledge and tools to ensure a winning experience at the dealership. Cheating the Dealer is single handedly changing the view of the American buying public. |
| service advisor job description: Military Requirements for Senior & Master Chief Petty Officer United States. Bureau of Naval Personnel, United States. Naval Training Command, 1972 |
Service Advisor Job Description [Updated for 2025] - Indeed
May 1, 2025 · Build your own Service Advisor job description using our guide on the top Service Advisor skills, education, experience and more. Post your Service Advisor job today.
Service Advisor Job Description [Updated 2025] - Indeed
Mar 3, 2025 · Build your own Service Advisor job description using our guide on the top Service Advisor skills, education, experience and more. Post your Service Advisor job today.
Service Advisor Job Description [Updated 2025] - Indeed
Feb 20, 2025 · A Service Advisor, or Automotive Service Advisor, is a customer service professional who works at a car shop. They are the liaison between customers and service …
Service Advisor Duties, Skills & Responsibilities - Indeed
This skill is found in 0.4% of Service Advisor job postings on Indeed. Alignment Definition : Experience repairing and maintaining vehicular wheel and suspension angles.
Learn About Being a Service Adviser | Indeed.com
Jun 6, 2025 · Service advisers work for automotive servicing shops of all sizes. Service advisers tend to report directly to shop management. A service adviser spends their shift moving …
Service Advisor Job Description [Updated 2025] - Indeed
Feb 5, 2025 · Build your own Service Advisor job description using our guide on the top Service Advisor skills, education, experience and more. Post your Service Advisor job today.
What Does a Service Advisor Do? (With Salary and Skills)
Mar 4, 2025 · Understanding the role of a service advisor can help you decide if this is the right career for you. In this article, we discuss the role of a service advisor, the skills required for …
What does a service advisor do? (With salary and skills)
Jun 5, 2025 · As a service advisor, your job often begins with listening carefully to customers' descriptions of the issues they are experiencing with their vehicles. This information is then …
Service Advisor Job Description [Updated 2025] - Indeed
To ensure optimum customer service, we’re hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options when …
6 Service Advisor Interview Questions [Updated 2025] - Indeed
Oct 31, 2024 · Hiring a Service Advisor? Our Service Advisor interview questions and answers will help you hire the most qualified Service Advisor candidate for your job.
Service Advisor Job Description [Updated for 2025] - Indeed
May 1, 2025 · Build your own Service Advisor job description using our guide on the top Service Advisor skills, education, experience and more. Post your Service Advisor job today.
Service Advisor Job Description [Updated 2025] - Indeed
Mar 3, 2025 · Build your own Service Advisor job description using our guide on the top Service Advisor skills, education, experience and more. Post your Service Advisor job today.
Service Advisor Job Description [Updated 2025] - Indeed
Feb 20, 2025 · A Service Advisor, or Automotive Service Advisor, is a customer service professional who works at a car shop. They are the liaison between customers and service …
Service Advisor Duties, Skills & Responsibilities - Indeed
This skill is found in 0.4% of Service Advisor job postings on Indeed. Alignment Definition : Experience repairing and maintaining vehicular wheel and suspension angles.
Learn About Being a Service Adviser | Indeed.com
Jun 6, 2025 · Service advisers work for automotive servicing shops of all sizes. Service advisers tend to report directly to shop management. A service adviser spends their shift moving …
Service Advisor Job Description [Updated 2025] - Indeed
Feb 5, 2025 · Build your own Service Advisor job description using our guide on the top Service Advisor skills, education, experience and more. Post your Service Advisor job today.
What Does a Service Advisor Do? (With Salary and Skills)
Mar 4, 2025 · Understanding the role of a service advisor can help you decide if this is the right career for you. In this article, we discuss the role of a service advisor, the skills required for this …
What does a service advisor do? (With salary and skills)
Jun 5, 2025 · As a service advisor, your job often begins with listening carefully to customers' descriptions of the issues they are experiencing with their vehicles. This information is then …
Service Advisor Job Description [Updated 2025] - Indeed
To ensure optimum customer service, we’re hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options when …
6 Service Advisor Interview Questions [Updated 2025] - Indeed
Oct 31, 2024 · Hiring a Service Advisor? Our Service Advisor interview questions and answers will help you hire the most qualified Service Advisor candidate for your job.
