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| resort management: Mountain Resort Marketing and Management Armelle Solelhac, 2021-08-25 Mountain resort tourism is a competitive environment, experiencing increasing growth in new markets such as China, that require the knowledge and skills developed by mature markets. This book provides these insights by offering a critical and up-to-date examination of the mountain industry. This book covers branding, management, and revenue optimization in an industry where very heavy investments are requested and mature markets need to ensure they remain competitive. Chapters include interviews with professionals and international experts on mature markets to shed light on the development and marketing strategies that make these resorts successful. Major issues facing mountain resorts today are addressed, including climate change, sustainability, COVID-19, the experience economy, yield management and dynamic pricing policies, and investment management. Offering valuable knowledge on how to successfully market and manage ski resorts in an ever-changing and competitive environment, this will be useful reading for upper-level students, researchers and current practitioners in winter sports, destination development and management, sport tourism, and development studies. |
| resort management: Resorts Robert Christie Mill, 2008 This updated Second Edition of Resorts: Management and Operation addresses the expansion of the resort industry and provides practical, need-to-know information on the development and management of all aspects of these properties, which include ski areas, gaming properties, cruise ships, and spas. |
| resort management: The Business of Resort Management Peter Murphy, 2009-11-04 How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor. The major features of resort development covered by this book include: • Environmental scanning of principal external and internal influential factors • The curse and blessings of seasonality • Competition for people’s recreation and retirement dollars • Guest activity programming • Environmental issues • Cruise ships as mobile resorts • Staffing issues in isolated areas • Financial challenges for owners and operators alike • Risk Management • Mutually beneficial options for various stakeholders Based on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts – large and small, urban and rural - to illustrate what can be achieved. |
| resort management: Casino Management in Integrated Resorts Desmond Lam, 2019-06-25 Casino Management in Integrated Resorts introduces students to the changing nature of casino businesses within the framework of an integrated resort or hospitality organisation. In the new integrated casino model, casinos play an important role not only in revenue generation but in supporting the other amenities in the resort, including bars, restaurants, hotels and theme parks. This book brings readers up to speed with the challenges of managing a casino within this rapidly expanding gaming–leisure–tourism industry. It covers a range of essential topics, such as the basic psychology of casino gaming, the role and history of casinos within an integrated resort, staffing, floor design, table and slot game management, control and security, marketing and social impact. Written in an accessible style, this book is suitable for readers with no prior knowledge of, or experience in, casino operations. It will be an essential introductory yet comprehensive resource for all those undertaking casino management courses. |
| resort management: The Business of Resort Management Peter E. Murphy, 2008 How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor. The major features of resort development covered by this book include: * Environmental scanning of principal external and internal influential factors * The curse and blessings of seasonality * Competition for people's recreation and retirement dollars * Guest activity programming * Environmental issues * Cruise ships as mobile resorts * Staffing issues in isolated areas * Financial challenges for owners and operators alike * Risk Management * Mutually beneficial options for various stakeholders Based on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts - large and small, urban and rural - to illustrate what can be achieved. |
| resort management: Timeshare Resort Operations Randall S. Upchurch, Conrad Lashley, 2006 This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal considerations and professional ethics. Timeshare, or vacation ownership, is a relatively recent leisure phenomenon. It emerged in the late 1950s as a way to secure extra capital resources to fund property expansion. Shareholders had the right to use these properties on a regular basis. Although arrangements have grown in complexity and variation, the model allows for customers to buy rights to use a property for a fixed time period each year. Timeshare arrangements have experienced rapid international growth particularly in the last fifteen to twenty years and are now an important vacation arrangement. Most of the world's major hotel and resort developers now operate timeshare properties. Firms like Marriott, Hilton, Hyatt, Disney and Ramada have brought a new formality and legitimacy to timeshare development and operation. |
| resort management: Introduction to Resort Management Georgia Hotton, 1982 |
| resort management: World of Resorts Chuck Y. Gee, 2010 In the case of classic hotels, development and management funcitons are generally treated as separate subjects. Resorts are different. The resort business is built on the fulfillment of dreams and desires, while classic hotels focus on necessity and convenience in serving business travelers. Resort development is not a one-time activity, ending with the opening of the resort, but is rather an ongoing process and a planning responsibility of management on behalf of ownership. The variables of a resort are many. A resort's products go beyond the simple provision of lodging, food, and beverage - although these hospitality basics must not only be provided, but given special attention by resorts. Each variable - type and scope of resort, location, seasonlity, range of recreation and amenities, forms of ownership, and other development-related aspects - will have a significant effect on the work of management. Becuase resorts cater to the leisure traveler, whose wants are diverse and fluid, so management must constantly keep abreast of emerging trends that shape guest preferences and create market appeal. Continual reinvestment in the resort plant or investment into new ROI projects is the price of competition in the resort world. Successful resorts, whether a single resort estate or an entire destination, remain perpetual works in progress. Managers who understand the development process will have greater appreciation of the reinvestment costs required to keep a resort attractive enough to retain current guests and gain new ones--Page xiii |
| resort management: Issues of Tourism and Health Resort Management Włodzimierz Kurek, 2003 |
| resort management: Resorts Robert Christie Mill, 2011-09-21 The 3rd Edition of Resorts: Management and Operation is a summary of almost 30 years of thought, analysis, and research into the field of resort management written from a business viewpoint yet takes into account the unique structure of resorts. The text is divided into three sections. Each section has a philosophical basis for the inclusion of the subsequent principles and practices. The first section covers major types of resorts: those that are mountain-based, beach-based and golf/tennis based. Two chapters are devoted to each of the various resort types. The first chapters of each resort type focuses on development issues with the impact on operations noted throughout. The second chapter in each resort type deals with guest profiles and management issues. The second section highlights what makes managing a resort different from managing a 'regular' hotel. The final section features a newly expanded chapter on spas, pools, and indoor water parks along with individual chapters on specialty resorts, cruise ships and casinos, reflecting the importance of these types of properties. |
| resort management: Casino Operations Management Jim Kilby, Jim Fox, Anthony F. Lucas, 2006-06-12 Complete guidance to the ins and outs of gaming operations Management personnel need a thorough understanding of the business side of the casino industry to ensure profits???and to avoid losses. It's a sure bet that Casino Operations Management, Second Edition will help current and future gaming management professionals better serve any casino. Written by experts with over 65 years of combined experience in the field, this Second Edition offers all the critical skills and know-how to equip gaming and casino operators with the knowledge needed for the management office, cage operations, and table game and slot operations. This updated edition features detailed coverage of: Current high-roller marketing tactics and their effect on profitability The effect of popular money management systems on casino profits The initial development process of an Indian casino Studies designed to identify the patronage motives of gamblers, including those of riverboat customers Slot club design: player rating issues, point accumulation schemes, and more Principles of casino floor design: managing table game and slot location Studies designed to measure the profit contribution of popular slot promotions Casino Operations Management, Second Edition uses simplified mathematics and statistics throughout, and provides readers with a thorough understanding of all aspects of the casino industry business. It is a must-have reference for students and casinos that develop managers internally. |
| resort management: Hoste v. Shanty Creek Management, Inc., 459 MICH 561 (1999) , 1999 108599 |
| resort management: A WEALTH OF INSIGHT Rahim B. Kanani, 2017-12-20 In A Wealth of Insight, more than thirty-five of the world's best luxury hoteliers share exactly what it takes to lead and manage some of the most legendary hotels and resorts. Each executive profile includes bite-size insights, stunning photography and real-life examples on recruiting, culture, technology, marketing, branding, personalization, authenticity, anticipation, design, partnerships and more. Hoteliers also detail the most significant trends impacting the sector today, and how those trends will shape the future of luxury hospitality. The sheer scale and scope of this effort--to distill industry wisdom across two dozen countries--is unprecedented. For aspiring and current general managers of luxury hotels, for hospitality executives in search of a practical guide on how best to deliver a world-class guest experience, and for the modern luxury traveler eager to go behind the scenes, A Wealth of Insight is the holy grail of five-star leadership and management. |
| resort management: Resort Management Richard Jordan, 2021-11-16 In the modern times, travel for leisure has become a significant aspect of people's lives. Resorts entertain tourists from across the globe. They provide them with various recreational activities along with food and lodging. Management of resorts is an essential aspect of the tourism and hospitality industry. This involves all processes from receiving the guests to ensuring their pleasurable stay. This textbook aims to shed light on the diverse areas of resort management. It also provides step-by-step instructions to manage these varied domains. For all those who are interested in resort management, this book can prove to be an essential guide. |
| resort management: Proceedings of the American Electric Railway Association American Electric Railway Association, 1922 |
| resort management: Environmental Control & Safety Management , 1904 |
| resort management: Resorts Oliva Cabral, 2016-08-01 The resort industry is booming, increasing the demand for energetic management personnel well-versed in the unique issues and problems of resort management and operations. From activity programming, guest safety, and security to corporate and meeting planning, the management of seasonal employees, and more. Resort is self-contained commercial establishment which attempts to provide for most of a vacationer's wants while remaining on the premises, such as food, drink, lodging, sports, entertainment, and shopping. A resort is a place used for relaxation, vacation or as a daytime getaway. While this can be a single building such as a hotel, it also can be an entire island or a ship at sea. A resort is not always a commercial establishment operated by a single company, although in the late twentieth century this sort of facility became more common. Resort management is part of the hospitality and lodging industry. There are often different types of managers within a hotel or resort, including those who oversee food and beverage, maintenance and activities departments. Resorts: Management and Operation focuses on essential elements of the resort industry-recreational facilities, lodging/food and beverage, and guest activities. It explains the relationship between the natural resource base and the development of recreational facilities; discusses the operational and logistical challenges that resort managers face; and demonstrates the development of revenueproducing, guest-satisfying activities based on demographic and psychographic factors as well as the physical ability of the guest. The book provides professionals and students with need-to-know information on a host of resort-specific issues. |
| resort management: New York Court of Appeals. Records and Briefs. New York (State)., |
| resort management: Revenue Management Robert G. Cross, 1997-12-29 From the man the Wall Street Journal hailed as the guru of Revenue Management comes revolutionary ways to recover from the after effects of downsizing and refocus your business on growth. Whatever happened to growth? In Revenue Management, Robert G. Cross answers this question with his ground-breaking approach to revitalizing businesses: focusing on the revenue side of the ledger instead of the cost side. The antithesis of slash-and-burn methods that left companies with empty profits and dissatisfied stockholders, Revenue Management overturns conventional thinking on marketing strategies and offers the key to initiating and sustaining growth. Using case studies from a variety of industries, small businesses, and nonprofit organizations, Cross describes no-tech, low-tech, and high-tech methods that managers can use to increase revenue without increasing products or promotions; predict consumer behavior; tap into new markets; and deliver products and services to customers effectively and efficiently. His proven tactics will help any business dramatically improve its bottom line by meeting the challenge of matching supply with demand. |
| resort management: Sales Management , 1927 |
| resort management: Journal of Property Management , 1984 |
| resort management: Printers' Ink; the ... Magazine of Advertising, Management and Sales , 1896 |
| resort management: The Culture Map (INTL ED) Erin Meyer, 2016-01-05 An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice. |
| resort management: The Horseless Age , 1903 |
| resort management: Vacation Industry Review , 2003 |
| resort management: Hospitality Strategic Management Cathy A. Enz, 2009-04-07 Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills. |
| resort management: Metropolitan Management, Transportation and Planning , 1909 |
| resort management: Ski Area Management , 2005 |
| resort management: Resort Development & Operation , 1990 |
| resort management: When All Else Fails David A. Moss, 2002-06-15 One of the most important functions of government—risk management—is one of the least well understood. Moving beyond the most familiar public functions—spending, taxation, and regulation—When All Else Fails spotlights the government’s pivotal role as a risk manager. It reveals, as never before, the nature and extent of this governmental function, which touches almost every aspect of economic life. In policies as diverse as limited liability, deposit insurance, Social Security, and federal disaster relief, American lawmakers have managed a wide array of private-sector risks, transforming both the government and countless private actors into insurers of last resort. Drawing on history and economic theory, David Moss investigates these risk-management policies, focusing in particular on the original logic of their enactment. The nation’s lawmakers, he finds, have long believed that pervasive imperfections in private markets for risk necessitate a substantial government role. It remains puzzling, though, why such a large number of the resulting policies have proven so popular in a country famous for its anti-statism. Moss suggests that the answer may lie in the nature of the policies themselves, since publicly mandated risk shifting often requires little in the way of invasive bureaucracy. Well suited to a society suspicious of government activism, public risk management has emerged as a critical form of government intervention in the United States. |
| resort management: Title News , 1966 Includes proceedings of the association's annual convention. |
| resort management: Hotel & Motel Management , 1979 |
| resort management: Quality Management in Urban Tourism Peter E. Murphy, 1997-02-12 Quality Management in Urban Tourism is the first book to introduce the concept of quality management to urban tourism. It brings together theoretical and case study contributions from leaders in the field, both in academic research and tourism management. |
| resort management: Developments , 2010 |
| resort management: Hospitality Marketing Francis Buttle, David Bowie, Maureen Brookes, Anastasia Mariussen, 2016-10-04 This introductory textbook shows you how to apply the principles of marketing within the hospitality industry. Written specifically for students taking marketing modules within a hospitality course, it contains examples and case studies that show how ideas and concepts can be successfully applied to a real-life work situation. It emphasizes topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the internet has had on both marketing and hospitality, using a variety of tools including a wide range of internet learning activities. This 3rd Edition has been updated to include: Coverage of hot topics such as use of technology and social media, power of the consumer and effect on decision making, innovations in product design and packaging, ethical marketing and sustainability marketing Updated online resources including: power point slides, test bank of questions, web links and additional case studies New and updated international case studies looking at a broad range of hospitality settings such as restaurants, cafes and hotels New discussion questions to consolidate student learning at the end of each chapter. |
| resort management: Human Resources Management and Organizational Behaviour in the Hospitality Industry H. Berberoğlu, 1993 Human resources management has always been very important, but today the significance of well selected, trained and supervised staff is crucial for the profitability of any establishment. It is specifically written for the small operator and designed to fill the needs of managers. Several interesting case studies help explain complexities of human resources management, and its importance. |
| resort management: Court of Appeals State of New York: Business Advisory Bureau, Inc., Assignee of Francis G. Hubbard, as Trustee in Bank-ruptcy of Mexican American Habanero Corp Against Federico Stallforth , |
| resort management: New York Hotel Review , 1924 |
| resort management: Motor Age , 1925 |
| resort management: Snow Guns Before Sunrise Patrick Torsell, 2017-12-15 Ever wonder what it's like to operate a snowcat, or even run the whole show as a ski resort General Manager? Get ready to lift the veil on your favorite sport, and discover how every other business venture is made boring in the shadow of the ski resort industry! Snow Guns Before Sunrise will let you in on all the secrets as you walk, and ski, in the boots of ski industry insiders to see what really goes on behind the scenes. Complete with job descriptions, a-day-in-the-life-of details, and anecdotes from industry professionals, you'll discover everything you wanted to know, and then some, about the inner workings of a ski resort. Get a glimpse of the complexity of the ski operation and its many moving parts, and explore the mystique of working in the mountains for the sake of skiing. You'll learn the metrics by which a ski area measures success, and read about the unsung heroes behind the scenes. For skiers who want to know more about what it takes to deliver their favorite sport to the masses, Snow Guns Before Sunrise answers all the questions that come to mind on a quiet and thoughtful lift ride, or in a spirited online discussion: Why aren't they making snow on my favorite trail? How is corduroy made? What does it take to be a ski area manager? With these kind of lift ticket prices, ski areas must be flush with cash, right? If they just let me run the place, it would be so much better. Or would it? Snow Guns Before Sunrise is where you'll find out! For anyone thinking of a career in the ski industry, Snow Guns Before Sunrise is your primer. Regardless of your particular area of interest in ski area operations, having a big-picture understanding will make you a better employee, and provide you with the insight it takes to get noticed as a potential leader. For professionals already working in the industry, Snow Guns Before Sunrise offers you a fresh perspective and refines your literacy of different areas of the ski area operation. You'll catch yourself chuckling as you relate on many levels from your own ski resort experience! Snow Guns Before Sunrise is the book to read if you like to ski and want to know more about how ski areas actually operate, so boot up and get ready to load the lift that takes you inside the resort operation! |
Zizzi, Resorts World Birmingham | Projects - UHS
SHOW ALL; SPACES; Table Place Chairs; Unkategorisiert; Uncategorized; CONTRACT OUTDOOR TABLES; COMMERCIAL BENCHES & BANQUETTE SEATING; Outdoor …
Zizzi, Resorts World Birmingham | Projects - UHS
SHOW ALL; SPACES; Table Place Chairs; Unkategorisiert; Uncategorized; CONTRACT OUTDOOR TABLES; COMMERCIAL BENCHES …
