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professional and therapeutic communication: Professional and Therapeutic Communication Melanie Birks, Ysanne Chapman, 2020 Title -- Copyright -- Contents -- List of Figures -- List of Tables -- Preface -- About the authors -- Acknowledgments -- Part 1: Communication professionally and therapeutically -- 1 An introduction to professional and therapeutic communication -- Introduction -- What is professional and therapeutic communication? -- Why do we need to study professional and therapeutic communication? -- How do we ensure communication is professional and therapeutic? -- Who are we communicating with? -- Conclusion -- 2 Principles and practices in communication -- Introduction -- Three models of communication -- Verbal and non-verbal communication -- Compassionate intention -- Conclusion -- 3 Communication and self -- Introduction -- Self-awareness -- Emotional intelligence -- Empathy -- Mindfulness -- Professional presence -- Self-care in communication -- Conclusion -- 4 Reflection and clinical supervision -- Introduction -- Professional self-awareness -- Reflection -- Reflective practice -- Supervision -- Giving and receiving feedback -- Resilience -- Conclusion -- Part 2: Professional and Therapeutic Communication In Context -- 5 Interprofessional communication -- What is interprofessional communication? -- Why is interprofessional communication important? -- What are the elements of effective interprofessional communication? -- Strengthening interprofessional practice through communication skills -- Stereotyping as a shortcut to knowing -- Maximising communication effectiveness -- Interprofessional practice and the liminal space -- Ways forward -- Conclusion -- 6 Communicating in culturally diverse contexts -- Introduction -- What is culture? -- Communication and cultural diversity -- Viewing culture -- Cultural competence -- Culture, context and communication -- Cultural value dimensions -- Language barriers and the use of interpreters. |
professional and therapeutic communication: A Practical Guide to Therapeutic Communication for Health Professionals Julie Hosley, Elizabeth Molle-Matthews, 2006-01-20 This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills. |
professional and therapeutic communication: Therapeutic Communications for Health Care Carol Tamparo, Wilburta Lindh, 2007-07-24 Health professionals today need a succinct yet brief text to guide them through the maze of communication with patients and consumers of health care. All the usual dynamics are heightened when persons participating in communication are sick, frustrated, hurting, and worried. the central idea of this comprehensive text is that good therapeutic communication with patients will decrease the risk both to patient and provider of misunderstandings, and will increase patient compliance, and save time for everyone in the long run. A wide variety of client profiles and appropriate therapeutic responses |
professional and therapeutic communication: Professional and Therapeutic Communication Ysanne Chapman, 2015 Professional and Therapeutic Communication focuses on the professional approaches to communication and the therapeutic elements of the caring relationship. It provides a contemporary and practical approach to fundamental concepts, with an emphasis on creating learning-centred working environments, through which students may explore the variety of situations in which communication with patients, relatives and colleagues occur in the clinical environment. The text is structured to give consideration to a lifespan focus, with attention to communication through verbal, non-verbal and written means. Special attention is given to the unique advantages and challenges that accompany the growth of communication through electronic systems. |
professional and therapeutic communication: Therapeutic Communication Paul L. Wachtel, 2013-10 A uniquely practical guide and widely adopted text, this book shows precisely what therapists can say at key moments to enhance the process of healing and change. Paul Wachtel explains why some communications in therapy are particularly effective, while others that address essentially the same content may actually be countertherapeutic. He offers clear and specific guidelines for how to ask questions and make comments in ways that facilitate collaborative exploration and promote change. Illustrated with vivid case examples, the book is grounded in an integrative theory that draws from features of psychodynamic, cognitive-behavioral, systemic, and experiential approaches. New to This Edition * Reflects nearly 20 years of advances in the field and refinements of the author's approach. *Broader audience: in addition to psychodynamic therapists, cognitive-behavioral therapists and others will find specific, user-friendly recommendations. *Chapter on key developments and convergences across different psychotherapeutic approaches. *Chapter on the therapeutic implications of attachment theory and research. See also Making Room for the Disavowed, which further develops Wachtel's integrative therapeutic approach, as well as Mastering the Clinical Conversation, by Matthieu Villatte, Jennifer L. Villatte, and Steven C. Hayes, which provides another vital perspective on language in psychotherapy. |
professional and therapeutic communication: Communication Skills for the Healthcare Professional, Enhanced Edition Laurie Kelly McCorry, Jeff Mason, 2020-06-08 Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and nonverbal communication skills you need to become a strong communicator. Throughout the text, clinical applications offer complex scenarios that help you develop the critical thinking skills needed for practice. With a broad range of examples, role plays, and scenarios from virtually every healthcare field you will master area-specific communication skills. All-new chapter: The Communication Skills You Need to Land that First Job, helps you enter and succeed in a healthcare career. An added section on electronic health records (EHRs) in Chapter 10, as well as new material throughout the book on social media brings this edition fully up to date. Stronger coverage of the soft skills needed for effective practice such as effective communication with patients and colleagues, professionalism in image and tone, and knowledge of medical law and ethics, prepares you for effective practice in today’s rapidly changing healthcare field. Active communication skills help you work with a wide range of patients, including those who may be impacted by anxiety, anger, cultural differences, language differences, visual impairment, hearing impairment, mental or emotional disturbance, age, denial, or confusion. In-text learning aids include Role Play boxes, Learning Objectives, Objective Review Questions, Short Answer Questions, and Fundamental Writing Skills section. Includes Navigate 2 Advantage Access, a digital-only access code, that unlocks online learning materials including an interactive eBook, Grammar Exercises, and Study Aids. Professional and Communication Issues in Health Care Interpersonal Communication Skills Verbal and Written Communications Communication Skills in Health Care © 2020 | 264 pages |
professional and therapeutic communication: Engagement and Therapeutic Communication in Mental Health Nursing Sandra Walker, 2014-05-16 Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard. Key features: - Covers the communication content of the new NMC Standards and Essential Skills Clusters for pre-registration degree-level nursing education - Focussed on promoting recovery and adopts a person-centred approach - Interactive style using realistic scenarios and case studies making theory easy to apply to practice - Includes a chapter co-authored by a service user offering a unique insight. |
professional and therapeutic communication: Therapeutic Communication in Mental Health Nursing Shira Birnbaum, 2017 This book introduces an innovative technique for therapeutic communication in mental health nursing, expanding the toolkit for nurses seeking to engage challenging patients who have not responded to more conventional therapeutic methods. Linking nursing communication to current research on metaphor and figuration, it is illustrated with accessible clinical examples. Therapeutic Communication in Mental Health Nursing is important reading for advanced-level practitioners, students, and researchers interested in communication and relationship-building in nursing. |
professional and therapeutic communication: Interpersonal relationships Elizabeth Arnold, 2019 |
professional and therapeutic communication: Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy Vaz de Almeida, Cristina, Ramos, Susana, 2021-09-17 Health literacy in practice requires the development of techniques that ensure that the patient can better access information, understand its content, know how to use this information, and make better health decisions. If the patient makes better health decisions, there are immediate reflexes in health outcomes. The aim is to develop an approach based on the commitment and creation of an atmosphere of trust that reduces uncertainty, anxiety, and embarrassment based on a process of assertive, clear, and positive communication (ACP model). The Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy brings the consolidation of knowledge, strategies, and techniques to improve health literacy. This book discusses the importance of making sound health decisions: decisions that can save lives, prevent premature deaths, avoid hospitalizations and abusive resources to medical emergencies, and improve overall health outcomes for the individual, family, community, and society. Covering topics such as dietary guidance, health behavior change models, and medication reconciliation, this resource has theoretical and practical aspects essential to health information libraries, hospitals, clinics, health centers, health schools, patient associations, health professionals, medical students, researchers, professors, and academicians. |
professional and therapeutic communication: Bed Number Ten Sue Baier, Mary Zimmeth Schomaker, 1989-03-31 A patient's personal view of long term care. Seen through the eyes of a patient totally paralyzed with Guillain-Barré syndrome, this moving book takes you through the psychological and physical pain of an eleven month hospital stay. BED NUMBER TEN reads like a compelling novel, but is entirely factual. You will meet: The ICU staff who learned to communicate with the paralyzed woman - and those who did not bother. The physicians whose visits left her baffled about her own case. The staff and physicians who spoke to her and others who did not recognize her presence. The nurse who tucked Sue tightly under the covers, unaware that she was soaking with perspiration. The nurse who took the time to feed her drop by drop, as she slowly learned how to swallow again. The physical therapist who could read her eyes and spurred her on to move again as if the battle were his own. In these pages, which reveal the caring, the heroism, and the insensitivity sometimes found in the health care fields, you may even meet people you know. |
professional and therapeutic communication: Communication and Professional Relationships in Healthcare Practice Sally Candlin, Peter Roger, 2013 Communication and Professional Relationships in Healthcare Practice focuses on the crucial role that spoken interactions play in shaping relationships in contemporary healthcare practice. The authors apply theoretical concepts of communication to the workplace of healthcare, drawing upon scenarios based in the settings of clinical experience. The book presents a wide range of interactions (including consultations, team meetings, dialogues and casual conversations) between health professionals, their colleagues and their clients or patients in a variety of settings. Drawing on the latest research in applied linguistics and professional communication, the authors introduce readers to a number of approaches that can be used to analyse these interactions. Using these techniques, readers will discover exactly how central themes of healthcare practice (including trust, empathy, expertise and breaking bad news) are constructed through the communicative choices that participants make in these interactions. Designed specifically for medical, nursing and allied health practitioners with an interest in communication, the book makes the techniques of discourse analysis accessible and provides ample opportunities for individual practitioners to apply this knowledge to their own professional contexts. Reviews: Refreshingly, the book addresses communication not only in interactions between health professionals and patients, but amongst team members and between health professionals in an array of communicatively challenging real world contexts. It brings home to the reader the complexity of communication in health care, and it offers practitioners many tools for reflecting on their own and others' communicative practices, and for enhancing their professional interactions. Dr Catherine O'Grady, Educator and Applied Linguist -Health Communication |
professional and therapeutic communication: Communication in Nursing and Healthcare Iris Gault, Jean Shapcott, Armin Luthi, Graeme Reid, 2016-10-18 Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website |
professional and therapeutic communication: Dying in America Institute of Medicine, Committee on Approaching Death: Addressing Key End-of-Life Issues, 2015-03-19 For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life. |
professional and therapeutic communication: Talking Body Listening Hands Pamela Fitch, 2014-02-05 This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. A practical guide to improving therapist–client communication. ¿ Talking Body, Listening Hands: A Guide to the Massage Therapeutic Relationship, 1e helps massage therapy educators, students, practitioners, and clients discuss communication and ethical challenges associated with massage therapy practice. The text explores professional responsibilities, communication skills, and interpersonal challenges that massage therapists face day to day, examining the therapeutic relationship from both therapist and client perspectives. Coverage begins with basic concepts and ends with clinical decision-making about complex conditions and end-of-life issues. Using a case-based approach informed by massage therapy evidence, psychological theory, and clinical experience, Talking Body Listening Hands shows readers how to examine and manage conflicts while maintaining client-centered care and personal integrity. ¿ Teaching and Learning Experience ¿ This text provides an exceptional teaching and learning experience—for you and your students. It provides: Understanding through clinical examples: Topics are directly tied to real examples and applications. Emphasis on communication: Chapters help foster the skills required for successful communication. Practical advice for both students and professionals: Discussions provide useful insights from the author’s extensive professional experience. Effective visual resources: Tables and figures clarify and support discussions from the text. Watch author, Pam Fitch, introduce Talking Body, Listening Hands |
professional and therapeutic communication: Therapeutic Communication for Health Professionals Cynthia Adams, Peter H. Jones, 2010-02-23 Interpersonal Skills and Health Professional Issues, third edition, prepares students for effective communication in a health professional role. The text provides the skills and strategies needed for health professionals to engage and better motivate patients. The text offers an ideal model for nonverbal communication and emphasizes how to read the “unspoken message”. Interpersonal Skills and Health Professional Issues is unique in its comprehensiveness, covering the communications and emotional experiences of the patient world and a framework for multicultural understanding. Case studies and exercises enhance the textbook experience, providing readers with a deeper understanding of how to reach patients and their families. |
professional and therapeutic communication: Communication - eBook Gjyn O'Toole, 2020-04-10 Written by Gjyn O'Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. - Increased focus on digital communication - includes overviews and tips on navigating professional and personal electronic media - Individual and group activities throughout to encourage skill development, reflection and awareness of self and others - An extensive suite of scenarios – practice and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice - Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure - Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional - Chapter 23 - Person/s experiencing neurogenic or psychological shock - Chapter 25 - A Person/s fulfilling the role of a grandparent - Chapter 26 - Person/s with a spinal injury - Chapter 27 - A Person/s living in a residential aged care facility - An eBook included in all print purchases |
professional and therapeutic communication: Communication Skills in Nursing Practice Lucy Webb, 2019-11-25 Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book addresses all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book. |
professional and therapeutic communication: Therapeutic Interaction in Nursing Christine L. Williams, Carol M. Davis, 2005 Nurses are at the front lines of communications with patients, supervisors, physicians and administration, and they can use the skills they have developed as nurses to add value to those communications. Williams (nursing, U. of Miami) and her contributors start with the idea that to be effective and therapeutic communicators, nurses must understand |
professional and therapeutic communication: Interpersonal Relations In Nursing Hildegard E. Peplau, RN, 1991-06-20 Originally published in 1952 by a towering figure in nursing history, this book stresses the then novel theory of interpersonal relations as it was relevant to the work of nurses. Her framework suggested that interaction phenomena that occur during patient-nurse relationships have qualitative impact on patient outcomes. While the past four decades have seen a substantial expansion in the use and understanding of interpersonal theory, such as cognitive development and general systems theory, this classic book remains a useful foundation for all nurses as so much subsequent work used this work as its starting point. Springer Publishing Company is delighted to make this book available again. |
professional and therapeutic communication: Communication and Interpersonal Skills in Nursing Alec Grant, Benny Goodman, 2018-12-03 The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication. |
professional and therapeutic communication: Effective Communication Skills for Health Professionals Philip Burnard, 2013-12-14 |
professional and therapeutic communication: Therapeutic Communication Herschel Knapp, 2014-03-11 The Second Edition of Herschel Knapp’s Therapeutic Communication: Developing Professional Skills provides beginners and seasoned professionals with the skills to navigate the facts and feelings endemic to professional therapeutic communication. With a comprehensive perspective, Dr. Knapp clearly and effectively explains differences between casual and therapeutic relationships, focusing on key elements such as the therapeutic process, social and emotional factors, and professionalism. Organized into discrete sections to highlight individual skills, each chapter follows a unified format, encouraging readers to apply their knowledge frequently. |
professional and therapeutic communication: Communication for Nurses: Talking with Patients Lisa Kennedy Sheldon, 2009-10-07 Communication for Nurses offers valuable techniques delivered in a concise, user-friendly format that encourages reader's development of a personal, professional communication style. Topics include effective communication in difficult situations, the nurse-patient relationship, working with different patient groups and families, and communicating with other healthcare providers.-- Book Jacket. |
professional and therapeutic communication: The Art of Communication in Nursing and Health Care Theresa Raphael-Grimm, PhD, CNS, 2014-10-10 A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communicationóthe art of patient careóremain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinicianópatient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague's clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of using words as precision instruments, this is a resource that will be referred to again and again. Key Features: Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations Uses the principles of mindfulness to build satisfying relationships and resolve problems Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more Provides special tips for communicating with family members and caregivers Authored by a practicing psychotherapist specializing in clinicianópatient relationships for nearly 30 years |
professional and therapeutic communication: Essential Interviewing and Counseling Skills Tracy A. Prout, Tracy Prout, PhD, Melanie Wadkins, PhD, 2014-03-27 Print+CourseSmart |
professional and therapeutic communication: Arnold and Boggs's Interpersonal Relationships - E-Book Claire Mallette, Olive Yonge, Elizabeth C. Arnold, Kathleen Underman Boggs, 2021-11-15 Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs's Interpersonal Relationships: Professional Communication Skills for Canadian Nurses helps you develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you learn how to apply theory to real-life practice. |
professional and therapeutic communication: Patient Safety and Quality: section 1, Patient safety and quality ; section 2, Evidence-based practice ; section 3, Patient-centered care Ronda Hughes, 2008 Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043). - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/ |
professional and therapeutic communication: The Wiley Handbook of Healthcare Treatment Engagement Andrew Hadler, Stephen Sutton, Lars Osterberg, 2020-01-30 Winner of the 2021 PROSE Award for CLINICAL PSYCHOLOGY and PSYCHIATRY Against a global backdrop of problematic adherence to medical treatment, this volume addresses and provides practical solutions to the simple question: Why don't patients take treatments that could save their lives? The Wiley handbook of Healthcare Treatment Engagement offers a guide to the theory, research and clinical practice of promoting patient engagement in healthcare treatment at individual, organizational and systems levels. The concept of treatment engagement, as explained within the text, promotes a broader view than the related concept of treatment adherence. Treatment engagement encompasses more readily the lifestyle factors which may impact healthcare outcomes as much as medication-taking, as well as practical, economic and cultural factors which may determine access to treatment. Over a span of 32 chapters, an international panel of expert authors address this far-reaching and fascinating field, describing a broad range of evidence-based approaches which stand to improve clinical services and treatment outcomes, as well as the experience of users of healthcare service and practitioners alike. This comprehensive volume adopts an interdisciplinary approach to offer an understanding of the factors governing our healthcare systems and the motivations and behaviors of patients, clinicians and organizations. Presented in a user-friendly format for quick reference, the text first supports the reader’s understanding by exploring background topics such as the considerable impact of sub-optimal treatment adherence on healthcare outcomes, before describing practical clinical approaches to promote engagement in treatment, including chapters referring to specific patient populations. The text recognizes the support which may be required throughout the depth of each healthcare organization to promote patient engagement, and in the final section of the book, describes approaches to inform the development of healthcare services with which patients will be more likely to seek to engage. This important book: Provides a comprehensive summary of practical approaches developed across a wide range of clinical settings, integrating research findings and clinical literature from a variety of disciplines Introduces and compliments existing approaches to improve communication in healthcare settings and promote patient choice in planning treatment Presents a range of proven clinical solutions that will appeal to those seeking to improve outcomes on a budget Written for health professionals from all disciplines of clinical practice, as well as service planners and policy makers, The Wiley Handbook of Healthcare Treatment Engagement is a comprehensive guide for individual practitioners and organizations alike. 2021 PROSE Biological and Life Sciences Category for Clinical Psychology & Psychiatry |
professional and therapeutic communication: Communication in Nursing Practice (CN-53): Passbooks Study Guide National Learning Corporation, 2019-02 The Certified Nurse Examination Series prepares individuals for licensing and certification conducted by the American Nurses Credentialing Center (ANCC), the National Certification Corporation (NCC), the National League for Nursing (NLN), and other organizations. |
professional and therapeutic communication: Communication Gjyn O'Toole, 2012-07-14 This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills. - Ancillary package including MCQs - Scenarios - Reflection questions - Health professions focus - Specific chapters on - - communicating with indigenous peoples - Culturally appropriate communication - Reflective practice - Self awareness |
professional and therapeutic communication: Unequal Treatment Institute of Medicine, Board on Health Sciences Policy, Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care, 2009-02-06 Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color. |
professional and therapeutic communication: Choose Your Medicine Lewis A. Grossman, 2021-09-24 A comprehensive history of the concept of freedom of therapeutic choice in the United States that presents a compelling look at how persistent but evolving notions of a right to therapeutic choice have affected American policy and law from the Revolution through the Trump Era. Throughout American history, lawmakers have limited the range of treatments available to patients, often with the backing of the medical establishment. The country's history is also, however, brimming with social movements that have condemned such restrictions as violations of fundamental American liberties. This fierce conflict is one of the defining features of the social history of medicine in the United States. In Choose Your Medicine, Lewis A. Grossman presents a compelling look at how persistent but evolving notions of a right to therapeutic choice have affected American health policy, law, and regulation from the Revolution through the Trump Era. Grossman grounds his analysis in historical examples ranging from unschooled supporters of botanical medicine in the early nineteenth century to sophisticated cancer patient advocacy groups in the twenty-first. He vividly describes how activists and lawyers have resisted a wide variety of legal constraints on therapeutic choice, including medical licensing statutes, FDA limitations on unapproved drugs and alternative remedies, abortion restrictions, and prohibitions against medical marijuana and physician-assisted suicide. Grossman also considers the relationship between these campaigns for desired treatments and widespread opposition to state-compelled health measures such as vaccines and face masks. From the streets of San Francisco to the US Supreme Court, Choose Your Medicine examines an underexplored theme of American history, politics, and law that is more relevant today than ever. |
professional and therapeutic communication: Communication Skills for the Health Care Professional Gwen Marram Van Servellen, 1997 This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication. |
professional and therapeutic communication: Skills for Communicating with Patients Jonathan Silverman, 2016 This text and its companion, Teaching and Learning Communication Skills in Medicine, provide a comprehensive approach to improving communication in medicine. Exploring in detail the specific skills of doctor-patient communication, the book provides evidence of the improvements that these skills can make in health outcomes and everday clinical pra |
professional and therapeutic communication: Therapeutic Communication Paul L. Wachtel, 1993-03-19 Dr. Wachtel explores the largely unmapped territory of what the therapist says in the therapeutic setting, demonstrating a use of language that shows understanding, avoids inducing resistance, and yet does not sidestep the confrontation of painful realities. Extensive annotated transcripts of therap |
professional and therapeutic communication: Communicating Quality and Safety in Health Care Rick Iedema, Donella Piper, Marie Manidis, 2015-08-11 In response to the growing emphasis on clinicians' capacity to practise effective communication, Communicating Quality and Safety in Health Care provides real-time communication scenarios and interprofessional case studies. The book engages healthcare trainees from across medicine, nursing and allied health services in a comprehensive and probing discussion of the communication demands that confront today's healthcare teams. This book explains the role of communication in mental health, emergency medicine, intensive care and a wide range of other health service and community care contexts. It emphasises the ways in which patients and clinicians communicate, and how clinicians communicate with one another. The case studies explain why and how communication is critical to good care and healing. Each chapter analyses real-life practice situations, encourages the learner to ask probing questions about these situations and sets out the principal components and strategies of good communication. |
professional and therapeutic communication: Communication Skills in Pharmacy Practice Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall, 2012-03-06 Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice. |
professional and therapeutic communication: Communication Skills For Mental Health Nurses Morrissey, Jean, Callaghan, Patrick, 2011-04-01 A fantastic introductory guide for mental health nursing students who wish to develop and hone their communication skills. |
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PROFESSIONAL Definition & Meaning - Merriam-Webster
The meaning of PROFESSIONAL is of, relating to, or characteristic of a profession. How to use professional in a sentence.
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PROFESSIONAL definition: 1. relating to work that needs special training or education: 2. having the qualities that you…. Learn more.
Professional - Wikipedia
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1. following an occupation as a means of livelihood. 2. pertaining to a profession. 3. appropriate to a profession: professional objectivity. 4. engaged in one of the learned professions, as law or …
PROFESSIONAL Definition & Meaning - Dictionary.com
Professional definition: following an occupation as a means of livelihood or for gain.. See examples of PROFESSIONAL used in a sentence.
What does professional mean? - Definitions.net
A professional is a member of a profession or any person who works in a specified professional activity. The term also describes the standards of education and training that prepare members …
professional adjective - Definition, pictures, pronunciation and …
Definition of professional adjective in Oxford Advanced Learner's Dictionary. Meaning, pronunciation, picture, example sentences, grammar, usage notes, synonyms and more.
Professional Physical Therapy | Challenging Limits to Transform …
Professional Physical Therapy is the leading provider of world-class physical, occupational, and hand therapy in the Northeast. We will work together with you, your referral source, and your …
PROFESSIONAL Definition & Meaning - Merriam-Webster
The meaning of PROFESSIONAL is of, relating to, or characteristic of a profession. How to use professional in a sentence.
PROFESSIONAL | English meaning - Cambridge Dictionary
PROFESSIONAL definition: 1. relating to work that needs special training or education: 2. having the qualities that you…. Learn more.
Professional - Wikipedia
A professional is a member of a profession or any person who works in a specified professional activity. The term also describes the standards of education and training that prepare …
PROFESSIONAL definition and meaning | Collins English Dictionary
Professional means relating to a person's work, especially work that requires special training. His professional career started at Liverpool University. ...a professionally-qualified architect. The …
Professional - Definition, Meaning & Synonyms - Vocabulary.com
When an athlete "goes pro," she goes professional –-she is paid for her service rather than doing it on an amateur basis. Other professionals, including doctors and lawyers, are also paid for …
Professional - definition of professional by The Free Dictionary
1. following an occupation as a means of livelihood. 2. pertaining to a profession. 3. appropriate to a profession: professional objectivity. 4. engaged in one of the learned professions, as law or …
PROFESSIONAL Definition & Meaning - Dictionary.com
Professional definition: following an occupation as a means of livelihood or for gain.. See examples of PROFESSIONAL used in a sentence.
What does professional mean? - Definitions.net
A professional is a member of a profession or any person who works in a specified professional activity. The term also describes the standards of education and training that prepare …
professional adjective - Definition, pictures, pronunciation and …
Definition of professional adjective in Oxford Advanced Learner's Dictionary. Meaning, pronunciation, picture, example sentences, grammar, usage notes, synonyms and more.