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| outsourcing local government services: Outsourcing State and Local Government Services John O'Looney, 1998-11-19 Should we be doing—or trying to do—everything ourselves, or might it be better to contract some tasks out to others? Could they do them better and cheaper than we can? More and more state and local governments are asking these questions, and while there are many answers on the Federal level, these answers often don't apply lower down the line. Nevertheless, it is evident that contracting out is often the better strategy—but how best to go about it? What are the benefits and what are the hidden risks? Dr. O'Looney's book provides precisely the guidance that state and local managers need: first, how to decide to outsource a government service, then step-by-step how to proceed. Based on extensive interviews and other research, O'Looney takes managers through the intricacies of contract outsourcing and administration, but in doing so he makes clear that he appreciates the importance of government. His book is not an argument for privatization, as so many other books are; rather, it is an affirmation of government and the benefits of its many services. Readers will find theory and advice on the services that are most suitable for contracting out; a listing and review of the components of a high-quality analysis, including the analysis of often overlooked political, organizational, and functional aspects of government; advice on how to go from deciding to outsource to actually designing, implementing, and monitoring a contract in situations that could prove hazardous to the livelihoods of government workers. He also discusses the changes that need to be made in the organizational culture, management, and employee training as a result of the change to a contract-based system of providing services; the considerations in designing work specifications and other critical aspects of the government-vendor relationship, and how ideal contracting processes and ideal contracts can differ according to the nature of the service being contracted. The result is a thorough and highly practical volume for executives and managers in the public sector, and for those who hope to do business with them. |
| outsourcing local government services: Outsourcing in the Public Sector Gareth Griffith, Honor Figgis, 1997 |
| outsourcing local government services: Outsourcing State and Local Government Services John O'Looney, 1998 Should we be doing-or trying to do-everything ourselves, or might it be better to contract some tasks out to others? Could they do them better and cheaper than we can? More and more state and local governments are asking these questions, and while there are many answers on the Federal level, these answers often don't apply lower down the line. Nevertheless, it is evident that contracting out is often the better strategy-but how best to go about it? What are the benefits and what are the hidden risks? Dr. O'Looney's book provides precisely the guidance that state and local managers need: first, |
| outsourcing local government services: The outsourcing challenge Jan Drahokoupil, 2015-07-01 Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain. This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions. |
| outsourcing local government services: Outsourcing Management Functions for the Acquisition of Federal Facilities National Research Council, Commission on Engineering and Technical Systems, Board on Infrastructure and the Constructed Environment, Committee on Outsourcing Design and Construction-Related Management Services for Federal Facilities, 2001-01-20 In this study outsourcing is defined as the organizational practice of contracting for services from an external entity while retaining control over assets and oversight of the services being outsourced. In the 1980s, a number of factors led to a renewed interest in outsourcing. For private sector organizations, outsourcing was identified as a strategic component of business process reengineering-an effort to streamline an organization and increase its profitability. In the public sector, growing concern about the federal budget deficit, the continuing long-term fiscal crisis of some large cities, and other factors accelerated the use of privatization measures (including outsourcing for services) as a means of increasing the efficiency of government. |
| outsourcing local government services: The Privatization of Everything Donald Cohen, Allen Mikaelian, 2021-11-23 The book the American Prospect calls “an essential resource for future reformers on how not to govern,” by America’s leading defender of the public interest and a bestselling historian “An essential read for those who want to fight the assault on public goods and the commons.” —Naomi Klein A sweeping exposé of the ways in which private interests strip public goods of their power and diminish democracy, the hardcover edition of The Privatization of Everything elicited a wide spectrum of praise: Kirkus Reviews hailed it as “a strong, economics-based argument for restoring the boundaries between public goods and private gains,” Literary Hub featured the book on a Best Nonfiction list, calling it “a far-reaching, comprehensible, and necessary book,” and Publishers Weekly dubbed it a “persuasive takedown of the idea that the private sector knows best.” From Diane Ravitch (“an important new book about the dangers of privatization”) to Heather McGhee (“a well-researched call to action”), the rave reviews mirror the expansive nature of the book itself, covering the impact of privatization on every aspect of our lives, from water and trash collection to the justice system and the military. Cohen and Mikaelian also demonstrate how citizens can—and are—wresting back what is ours: A Montana city took back its water infrastructure after finding that they could do it better and cheaper. Colorado towns fought back well-funded campaigns to preserve telecom monopolies and hamstring public broadband. A motivated lawyer fought all the way to the Supreme Court after the state of Georgia erected privatized paywalls around its legal code. “Enlightening and sobering” (Rosanne Cash), The Privatization of Everything connects the dots across a wide range of issues and offers what Cash calls “a progressive voice with a firm eye on justice [that] can carefully parse out complex issues for those of us who take pride in citizenship.” |
| outsourcing local government services: Smart Contracting for Local Government Services Kevin Lavery, 1999-03-30 Privatization of local government is making headlines throughout the world. Scottsdale, Arizona, contracts for fire protection; Baltimore, to run nine city schools; and Chicago and Philadelphia for a range of services from janitors to recreational facilities. The United Kingdom, New Zealand, and Australia have arguably gone further than the United States. But much of the debate on contracting has been high on politics, philosophy, and emotion with little attention to practical issues of how to do contracting well. The book shifts the debate away from the politics and rhetoric to the practicalities and realities of contracting. The book is concerned with four issues—the role of contracting in government, the appropriateness of different contracting strategies, the process of contracting, and who does the contracting. Drawing on examples in the United States and the United Kingdom, the author considers the historical and cultural context of contracting, where contracting works and where it doesn't, the features of smart contracting, and the conditions that are conducive to smart contracting. The book provides an invaluable guide to those concerned with the practicalities of contracting. |
| outsourcing local government services: A Theory of Incentives in Procurement and Regulation Jean-Jacques Laffont, Jean Tirole, 1993 Based on their work in the application of principal-agent theory to questions of regulation, Laffont and Tirole develop a synthetic approach to this field, focusing on the regulation of natural monopolies such as military contractors, utility companies and transportation authorities. |
| outsourcing local government services: Public/Private Partnerships for Local Governments Oliver W. Porter, 2008 Four new cities have been created in Georgia in the past three years. The author was responsible for the implementation of Sandy Springs, the first new city to be incorporated in Georgia in fifty years. His previous book, Creating the New City of Sandy Springs, was published to serve as a guide for other communities considering incorporation. The book introduced the concept of a broadly based Public/Private partnership. Subsequently, the author served in an advisory role to the other three new cities, all of which adopted the Public/private partnership model. A fifth new city that the author is advising is expected to be formed late in 2008. It too, is moving toward the adoption of the model. The record of success in these cities is outlined in this new book. Success is defined as the provision of more efficient government services and providing the maximum level of responsiveness to the citizens. Based on the experience of these new cities, this book strongly urges that existing cities which have followed the traditional organizational structure, for too long, give strong consideration to converting their services to the Public/Private partnership model. The Public/Private partnership model is gaining interest on a national level and recently has attracted international interest. The author was invited to participate in a number of large symposia and meetings in Japan with government, business and academic leaders, to explain the model, and its benefits. Traditional methods of providing local government services have in many cases resulted in levels of bureaucracy and waste that are unacceptable. It is time that elected officials consider new and better methods. The Public/Private partnership model as described in this, and the author s first book, provides a roadmap for introducing improved government services that should be studied by all local officials. |
| outsourcing local government services: Contracting for Public Services Carsten Greve, 2007-09-12 Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting strategic purchasing understanding markets communicating the contracting decision designing and drafting the contract the role of the consumer the regulation of service provision Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers. |
| outsourcing local government services: Privatization of Water Services in the United States National Research Council, Division on Earth and Life Studies, Water Science and Technology Board, Committee on Privatization of Water Services in the United States, 2002-09-20 In the quest to reduce costs and improve the efficiency of water and wastewater services, many communities in the United States are exploring the potential advantages of privatization of those services. Unlike other utility services, local governments have generally assumed responsibility for providing water services. Privatization of such services can include the outright sale of system assets, or various forms of public-private partnershipsâ€from the simple provision of supplies and services, to private design construction and operation of treatment plants and distribution systems. Many factors are contributing to the growing interest in the privatization of water services. Higher operating costs, more stringent federal water quality and waste effluent standards, greater customer demands for quality and reliability, and an aging water delivery and wastewater collection and treatment infrastructure are all challenging municipalities that may be short of funds or technical capabilities. For municipalities with limited capacities to meet these challenges, privatization can be a viable alternative. Privatization of Water Services evaluates the fiscal and policy implications of privatization, scenarios in which privatization works best, and the efficiencies that may be gained by contracting with private water utilities. |
| outsourcing local government services: Consolidating Developmental Local Government Mirjam Van Donk, Isandla Institute, 2008 Documents the dynamics of local government transformation and captures the key themes of the debates about policy options, lessons and key strategic decisions. This text is suitable for government officials, students, researchers, specialists, community leaders, businesses and the general reader. |
| outsourcing local government services: Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy Gupta, Amar, 2008-03-31 This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library--Provided by publisher. |
| outsourcing local government services: Reinventing Japan Y. Takao, 2007-11-12 The book is about new dynamic forces that are driving change in Japan. It is developed around two key concepts of civil society and social capital. The focus is on pathways to Japan's social renewal that promotes stronger communities and more participatory citizenship beyond the reach of economic growth. |
| outsourcing local government services: Contracting Out Government Services Paul Seidenstat, 1999-06-30 This text analyzes contracting out government services through the prism of economics. Beginning with the theory of privatization, it examines contracting in the criminal justice area and other diverse areas, as well as exploring the mechanics, obstacles and effects of contracting. |
| outsourcing local government services: Outsourcing America Ron Hira, Anil Hira, 2005 Outsourcing has indeed become a crisis, but not because it is inherently bad - it is both good and bad. The key - and the imperative - is to maximize its benefits while mitigating its many negative consequences. Outsourcing America provides the necessary steps to confront this snowballing challenge and bring more high-paying jobs back to the U.S.--Jacket. |
| outsourcing local government services: Shared Services in Local Government Ray Tomkinson, 2007 By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service. |
| outsourcing local government services: Collaboration in Government David E. McNabb, Carl R. Swenson, 2021-11-29 This book comprehensively explores the many different forms of collaboration in government, both formal and informal, including strategic alliances, intergovernmental networks, and public-private partnerships. Contemporary US governmental and public organizations are changing to better cope after several decades of pressures to downsize, as well as to deliver new services with declining resources and, in many cases, decaying infrastructure. To meet these challenges, public managers are developing new networks, partnerships, collaborations, alliances and coalitions to deliver government services. Collaboration in Government is designed to help public organizations parse the new and emerging forms of public partnerships and to develop the skills needed to manage them. Each chapter offers examples of how each type has been used in real public organizations, providing the reader with an understanding of how these partnerships may be applied in a variety of contexts, as well as lessons that may be gleaned from the successes (and failures) of these collaborative models. This book will be of interest to public servants who collaborate in their daily work, as well as students of public administration and public policy. |
| outsourcing local government services: In Touch with Industry , 1998 |
| outsourcing local government services: Iceland International Monetary Fund, 2010-07-16 The Icelandic government has launched a review of the tax system, with a view to improving its income redistribution, growth orientation, and efficiency features, as well as increasing its revenue mobilization potential. It aims at minimizing detrimental effects on employment and growth, and at removing inconsistencies with international practices. The tax measures will boost the revenue potential in line with the government’s objectives while substantially increasing income redistribution. The Icelandic Corporate Index Tax would benefit from adopting financial accounting as the basis to determine taxable income. |
| outsourcing local government services: Employment Relations in Outsourced Public Services Anna Mori, 2019-07-27 Examining the consequences of the outsourcing of public services, this book explores the transformation of working conditions, employment relations and the role of the state under marketisation strain. It places these developments in a wider framework that incorporates the legacy of the national models of public administration and employment relations regimes in the public sector. Adopting a comparative perspective by focusing on Italy, Denmark and Britain, the author investigates and questions the influential interpretation of a spreading neo-liberal trajectory in public service working conditions and employment relations, and reveals significant diversity across countries mediated by national institutional configurations. Discussing the interplay between the austerity agenda in the aftermath of the financial crisis and the swelling of outsourcing practices in public services, this book responds to the scholarly call for an integrated approach towards institutions and actors. A valuable read for researchers examining human resource management, labour studies and public administration, this book provides a comprehensive overview of employment relations in outsourced public services. |
| outsourcing local government services: PR and Communication in Local Government and Public Services John Brown, Pat Gaudin, Wendy Moran, 2013-07-03 In the UK's current climate of budget cuts and policy changes, local government officials need to be aware of best practice in both broadcasting their services and responding to crises in their communities. Meanwhile, changes in the media - from the rise of social media, to web access for older consumers - present new challenges for local councils about how to best convey their key messages and protect their 'brand'. Full of expert advice, tools and case studies from a variety of sources, PR and Communication in Local Government and Public Services is a practical reference guide to delivering professional public relations for both communications and the delivery of local services. It offers a detailed analysis of the issues that are unique to this challenging and fast-moving environment, whilst reinforcing the importance of effective and meaningful communication to both local democracy and the planning and delivery of quality services. PR and Communication in Local Government and Public Services is also supported by a range of online resources, including case studies, appendices, and a bonus chapter on local authority publicity. About the PR in Practice series: Published in collaboration with the Chartered Institute of Public Relations (CIPR), the PR in Practice series comprises accessible, practical introductions to day-to-day issues of public relations practice and management. The series' action-oriented approach keeps knowledge and skills up to date. |
| outsourcing local government services: Review and Assessment of China's Nonprofit Sector after Mao David Horton Smith, 2016-11-21 Published research in English is reviewed on the Nonprofit Sector (NPS) in mainland China since Mao’s death in 1976. A large, diverse, and rapidly growing NPS exists, but openly political Nonprofit Organizations (NPOs) outside the Communist Party and its control are prohibited. China has civil society in the narrower sense: a substantial civil society sector or NPS exists. However, the party-state in China continues to play a dominating role in regard to the NPS, especially for registered NPOs. Freedom of association is still limited in China, especially for national associations, which are nearly all Government Organized Nongovernmental Organizations (GONGOs), not genuine NGOs/NPOs. The broader scope definition of civil society focuses on functioning civil liberties, and the ability of NPOs in general to influence significantly the government on various policy issues. In these terms, China has a weak but slowly emerging civil society with far more associational freedom than under Mao. |
| outsourcing local government services: The Philosophy of Public Administration- A Holistic Approach J. S. H. Gildenhuys, 2004-01-01 A user-friendly textbook for students and teachers, The Philosophy of Public Administration covers all aspects of the public administration and management process as an instrument of serving the public. It lays a sound foundation of the basic principles and values, and it facilitates excellence in all the varied circumstances a professional public manager/administrator may encounter in practice. An MS PowerPoint presentation is also available on CD-ROM for instruction. |
| outsourcing local government services: The Human Side of Outsourcing Stephanie J. Morgan, 2012-01-04 Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind. This book considers The Human Side of Outsourcing, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves. |
| outsourcing local government services: International Handbook on Public-Private Partnership Graeme A. Hodge, Carsten Greve, Anthony E. Boardman, 2010-11-30 Public Private Partnerships (PPPs) promise much and present an exciting policy option. Yet as this Handbook reveals there is still much debate about the meaning of partnership, and the degree to which potential advantages are in fact being delivered. In this timely Handbook, leading scholars from around the world explore the challenges presented by infrastructure PPPs, and contemplate what lies ahead as governments balance the need to provide innovative new infrastructure against the requirement for good public governance. This Handbook builds on a range of exciting theoretical lenses that span several disciplinary boundaries. It presents innovative insights and informed perspectives from an international base of empirical evidence. This essential Handbook will prove an invaluable reference work for academics, advanced post-graduate students and commentators of PPPs, as well as professionals, infrastructure regulators and government policy advisors. |
| outsourcing local government services: Smart Geospatial Practices and Applications in Local Government David A. Holdstock, 2019-12-16 The demand on local government to do more with less by improving operations, increasing productivity, and making better and more informed decisions increases constantly. On a departmental level Geographic Information Systems are helping meet this demand but the majority of local government organizations do not take the time to understand the GIS needs and opportunities of each and every department. This book: Discusses how towns, cities and counties and their specific departments should actually use GIS Explains the best ways to use GIS tools through many specific case studies and step by step instructions Emphasises local government needs first before offering solutions Gives readers a practical and understandable way of thinking about managing and making GIS successful This book is the guide that details best GIS applications and practices for the 34 departments in local government that can, and should, use GIS technology. It explains in details how, why, and what each department should implement, a clear and understandable explanation of departmental GIS. |
| outsourcing local government services: Basic Services for All in an Urbanizing World United Cities and Local Governments, 2014-07-25 UCLG’s Third Global Report on Local Democracy and Decentralization (GOLD III) examines basic service provision and the current state-of-play of the local governance of basic services around the world. Basic Services for All in an Urbanizing World examines the enormous challenge of ensuring the universal provision of basic services in a world that is being shaped by rapid global urbanization, climate change, and economic, social and technological transformation. The world’s urban population is predicted to reach 5 billion people within the next 20-30 years. The report analyses the conditions necessary for local governments to provide these new urban residents with quality basic services. Water, sanitation, waste management, transport and energy are essential, not only for the preservation of human life and dignity, but also in driving economic growth and ensuring social equality. Each chapter examines a world region, drawing on existing research and consultation with local authorities on the ground. The chapters review access levels, legal and institutional frameworks, and the different ways in which basic services are managed and financed, as well as showcasing diverse examples of innovation in the local and multi-level governance of services. It concludes with a set of recommendations for all stakeholders with a view to making the goal of basic services for all a reality. This report contributes to discussions on the Millennium Development Goals and the UN Post-2015 Development Agenda. The findings of GOLD III will also be essential to promoting the vision of local governments at the 2016 UN Conference on Human Settlements (Habitat III). |
| outsourcing local government services: Talking Outsourcing Mark Kobayashi-Hillary, 2009-09-08 Talking Outsourcing is based on the blog Mark Kobayashi-Hillary has written for Computing magazine (published by Incisive Media) since 2006. The Talking Outsourcing blog has become firmly established as the leading international source of opinion and debate on outsourcing. In this book, Mark collects together more than 300 blog entries and provides additional comment and analysis on the industry trends identified within the blog over the past few years. --- 'We are seeing that interest in outsourcing has never been stronger, and of course client requirements continue to evolve. Mark is clearly a leading commentator in this area, he provides perceptive industry leadership and facilitates thought provoking discussions. It is great to see this information and debate being brought together in this publication!'Clive HarrisDistinguished Engineer,Chief Innovation Officer, IBM |
| outsourcing local government services: Managing Local Government Services Carl W. Stenberg, Susan Lipman Austin, 2007 Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world. |
| outsourcing local government services: Local Government Innovation Robin A. Johnson, Norman Walzer, 2000-09-30 Nationally recognized scholars and practitioners examine opportunities in which services traditionally provided by local governments are offered by the private sector though a contract or are transferred to a private business completely. Many large U.S. cities have contracted services for many years. With the movement to rightsize governments in recent years there has been renewed interest by local governments in similar ventures. Privatization, in its many forms, is now seen as a viable alternative to traditional ways of providing public services and can bring substantial benefits to residents. With greater accountability being demanded and pressures on local officials to hold the line on or reduce taxes, efforts to find innovative service delivery methods will probably increase. Cities, such as Atlanta, Indianapolis, and Charlotte, are examples showing that contracts with private businesses can work to benefit all parties. Local officials must move ahead cautiously, and not all attempts at privatization or contracting have succeeded. Some cities, after an evaluation, have decided to provide services with municipal employees. The main issues underlying privatization decisions will be addressed conceptually so that practitioners and academics benefit from a review of the current thinking on the issues. At the same time, exemplary practices and case studies are included so that readers can understand how privatization and managed competition have been implemented in local governments. Special attention is paid to administrative questions that may arise during the implementation process. For example, ways in which cities have worked with employees who fear displacement because of the privatization process are described. The book breaks new ground by including references to recent innovations in public-private partnerships and describing how privatization may evolve in the future. |
| outsourcing local government services: Privatizing Libraries Jane Jerrard, Nancy Bolt, Karen Strege, 2012-01-26 This timely special report from ALA Editions provides a succinct but comprehensive overview of the privatization of public libraries |
| outsourcing local government services: Mutual and Co-operative Approaches to Delivering Local Services Great Britain: Parliament: House of Commons: Communities and Local Government Committee, 2012-12-06 This report finds that efforts by the Cabinet Office to promote the development of employee owned cooperatives must be married more effectively to the work of DCLG to deliver localism reforms before mutual models of local service delivery can flourish. In its report, the CLG Committee concludes that a number of significant barriers must be removed. Advice - Government and local government itself should provide off-the-shelf models and guidance to reduce confusion and risks that deter local authorities currently from considering using mutual or co-operative models for service delivery. Leadership - co-ordination between the Government's Mutuals Support Programme, the DCLG and the Local Government Association must be improved to gather and disseminate evidence on the operation of mutuals and co-operatives in delivering local services. Financing - Government must do more to inform and educate financial institutions about lending to mutuals and co-operatives and it must examine tax support for mutuals and co-operatives. Accountability - all new organisations must remain accountable to the local Council (usually through a contract) and be transparent in their operations. Through commissioning and oversight processes authorities must prevent services from fragmenting and protect the operation and ownership of local public assets. Procurement - rules must be drafted to confer maximum flexibility in tendering for services so that mutuals and co-operatives can compete fairly with large companies and in-house providers. |
| outsourcing local government services: Digital Government Alexei Pavlichev, G. David Garson, 2004-01-01 About the implementation of electronic government applications and future developments in the field. |
| outsourcing local government services: Transforming China's Public Services Keyong Dong, Na Wei, 2023-07-29 This book explores the developmental direction of the modernization of China's basic public services in the context of national governance modernization. Describing the blueprint for the modernization of China's basic public services in 2030, including basic public education, basic medical and health services, basic old-age services, and basic public cultural services, this book reflects Chinese public management scholars' strategies for the modernization of China’s public services in the next 10 years and the path to get there. This book will interest scholars of Chinese governance, as well as readers who want to understand the current status, challenges and development strategies of China's public service and social policy fields. |
| outsourcing local government services: E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations Gil-Garcia, J. Ramon, 2013-06-30 While some e-government projects fail to deliver the expected benefits due to numerous technical, organizational, institutional, and contextual factors, information technology continues to be utilized by international governments to achieve countless benefits. E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations presents the latest findings in the area of e-government success. Written for academics and professionals, this book aims to improve the understanding of e-government success factors and cultural contexts in the field of governmental information technologies in various disciplines such as political science, public administration, information and communication sciences, and sociology. |
| outsourcing local government services: IT Outsourcing: Concepts, Methodologies, Tools, and Applications St.Amant, Kirk, 2009-07-31 This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts--Provided by publisher. |
| outsourcing local government services: Public Human Resource Management Richard C. Kearney, Jerrell D. Coggburn, 2015-07-30 Public Human Resource Management: Problems and Prospects brings together exemplary contributors who provide concise essays on major contemporary public human resources management issues. Organized into four parts – setting, techniques, issues and prospects – and covering the major process, function and policy issues in the field, the text offers valuable wisdom to students and practitioners alike. With sixteen new and eleven updated chapters authored by the leading figures in the field as well as by up-and-coming new scholars, the new edition works as a primary or supplementary text for courses in human resource management or issues in public administration. |
| outsourcing local government services: The Responsible Contract Manager Steven Cohen, 2008-10-01 Contract management is a critical skill for all contemporary public managers. As more government duties are contracted out, managers must learn to coordinate and measure the performance of private contractors, and to write contract requirements and elicit bids that obtain important services and products at the best possible price and quality. They must also learn to work in teams that include both public and private sector partners. The Responsible Contract Manager delves into the issues of how to ensure that the work done by private sector contractors serves the public interest and argues for the necessity of making these organizations act as extensions of the public sector while maintaining their private character. Government contract managers have a unique burden because they must develop practices that ensure the production advantages of networked organizations and the transparency and accountability required of the public sector. The Responsible Contract Manager fills a major gap in public management literature by providing a clear and practical introduction to the best practices of contract management and also includes a discussion of public ethics, governance and representation theory. It is an essential guide for all public management scholars and is especially useful for students in MPA graduate programs and related fields. |
| outsourcing local government services: Essentials of Public Service, Second Edition Mary E. Guy, Todd L. Ely, 2022-02-01 Essentials of Public Service is the most accessible, student-friendly introductory Public Administration text on the market. The book prepares students for careers in today’s public service, whether in government or nonprofits. Each chapter teaches the public service context, essential public service skills, and what it takes to do the job, whether managing or providing direct service. |
Outsourcing: How It Works in Business, With Examples
Jul 25, 2024 · Outsourcing is a practice used by different companies to reduce costs by transferring a portion of work to outside suppliers rather than completing it internally.
Outsourcing - Wikipedia
Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally. [1][2][3] Outsourcing …
What is outsourcing? | Definition and examples - IONOS
Sep 12, 2023 · Outsourcing is a strategy in which a company uses an external services provider to perform certain tasks. Here we look at the advantages and disadvantages of outsourcing.
IT outsourcing explained: Your guide to strategies, benefits, and ...
Jun 5, 2025 · Outsourcing can bring big benefits, but risks and challenges abound when negotiating and managing outsourcing relationships. Here’s what you need to know to ensure …
What Is Outsourcing? Definition, Types, and Strategies for 2025
6 days ago · Learn what outsourcing is, explore different types, and get ecommerce-focused outsourcing strategies to scale smarter in 2025. Outsourcing is when you hire outside help to …
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Mar 18, 2025 · Learn how businesses leverage outsourcing to cut costs, improve efficiency, and access specialized expertise. Explore different types of outsourcing, from BPO to IT …
What Is Outsourcing? (Including Types and Advantages)
Mar 26, 2025 · Outsourcing is the practice that organizations use to hire outside contractors or external companies to perform tasks or create goods. Companies often outsource activities in …
What is Outsourcing? Definition, Types, Benefits, Case Study
Apr 25, 2024 · Outsourcing is when a company contracts another business to carry out a specific task on its behalf. When a company takes a process or service that it could or used to do itself …
Outsourcing: Definition & Guide | CIPS
Outsourcing is a strategic solution for organisations, reducing operational costs, increase in flexibility and allows teams to focus their efforts. It also helps organisations to tap into the best …
What is Outsourcing: Understanding, Types, Benefits
Feb 15, 2024 · Outsourcing involves delegating specific tasks or services to external third-party providers rather than handling them in-house. It allows companies to focus on core activities …
Outsourcing: How It Works in Business, With Examples
Jul 25, 2024 · Outsourcing is a practice used by different companies to reduce costs by transferring a portion of work to outside suppliers rather than completing it internally.
Outsourcing - Wikipedia
Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally. [1][2][3] Outsourcing …
What is outsourcing? | Definition and examples - IONOS
Sep 12, 2023 · Outsourcing is a strategy in which a company uses an external services provider to perform certain tasks. Here we look at the advantages and disadvantages of outsourcing.
IT outsourcing explained: Your guide to strategies, benefits, and ...
Jun 5, 2025 · Outsourcing can bring big benefits, but risks and challenges abound when negotiating and managing outsourcing relationships. Here’s what you need to know to ensure …
What Is Outsourcing? Definition, Types, and Strategies for 2025
6 days ago · Learn what outsourcing is, explore different types, and get ecommerce-focused outsourcing strategies to scale smarter in 2025. Outsourcing is when you hire outside help to …
What is Outsourcing? Definition, Advantages, and Examples
Mar 18, 2025 · Learn how businesses leverage outsourcing to cut costs, improve efficiency, and access specialized expertise. Explore different types of outsourcing, from BPO to IT …
What Is Outsourcing? (Including Types and Advantages)
Mar 26, 2025 · Outsourcing is the practice that organizations use to hire outside contractors or external companies to perform tasks or create goods. Companies often outsource activities in …
What is Outsourcing? Definition, Types, Benefits, Case Study
Apr 25, 2024 · Outsourcing is when a company contracts another business to carry out a specific task on its behalf. When a company takes a process or service that it could or used to do itself …
Outsourcing: Definition & Guide | CIPS
Outsourcing is a strategic solution for organisations, reducing operational costs, increase in flexibility and allows teams to focus their efforts. It also helps organisations to tap into the best …
What is Outsourcing: Understanding, Types, Benefits
Feb 15, 2024 · Outsourcing involves delegating specific tasks or services to external third-party providers rather than handling them in-house. It allows companies to focus on core activities …
