Negotiating Telecom Contracts

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  negotiating telecom contracts: Negotiating Telecommunications Agreements Line by Line Mike Dettorre, James R. Kalyvas, Kirk N. Sullivan, 2005-02-01 In today's business environment, telecommunications is an essential component of any technology infrastructure. To leverage this critical technology to the maximum extent possible in your business, while controlling costs, you must have a thorough understanding of the key terms and provisions commonly found in agreements for telecommunications services. The authors break down the most commonly encountered business and legal issues that arise in these agreements, and detail why and how to modify common clauses to best promote your ability to successfully implement telecom technologies across your business. Businesses have long been at a disadvantage to the vendors in protecting their interests in these types of agreements. Negotiating Telecommunications Agreements Line By Line corrects this imbalance. Examining the most critical components of typical telecom agreements, explaining the business purposes inherent in each, and offering negotiating strategies and proposed contract language, industry expert Mike Dettorre and leading technology lawyers James Kalyvas and Kirk Sullivan present a detailed and strategic insight into the telecommunications contract. A first-ever handbook for the business executive to tackle the challenges presented in buying telecom services, Negotiating Telecommunications Agreements Line By Line illustrates the least understood yet most important clauses encountered in purchasing and implementing telecom systems and services. This book is a must-read for those seeking to become better informed, more empowered, and more successful telecom consumers.
  negotiating telecom contracts: Negotiating Telecommunications Contracts Chet Thaker, 1988-01-01 Details negotiations involved in developing telecommunications contracts. Includes a brief description of the telecommunications industry, a discussion of contracts in general, a review of the Uniform Commercial Code, and common contract terms and condit
  negotiating telecom contracts: Telecommunications Cost Management S. C. Strother, 2002 Here's a practical cost management guide to the complex world of voice, data and wireless telecommunications for the non-technical business professional. Examining the complex, highly technical telecommunications industry from an insider's point of view, it sifts through all the technical jargon, offers a comprehensive education on the applications, services and procurement of telecom products, and provides a strategy to effectively manage the costs of those products and services. The book enables you to: understand telecom services; audit phone bills; reduce the cost of existing services and eliminate unnecessary ones; and efficiently negotiate new contracts and services. This informative resource explains how providers of telecommunications services interwork and compete, focusing on pricing structures and options. Each section of this volume contains cost management advice, explains the technologies and service offerings of carriers, and illustrates complex concepts with case studies of companies in today's marketplace. Filled with cost management charts and graphics, problems to solve, and featuring an extensive reference section with terms and PIC codes, the book gives you the necessary tools to understand and reduce telecommunication costs.
  negotiating telecom contracts: Telecom Audit M S Mastel, 2003-01-23 Phone systems, service, data networks, and the Internet are critical pieces of any company’s communications. And most IT professionals don’t understand the effects of deregulation and parallel technologies on the bottom line. Telecommunications companies have more than a 30% error rate on their billing each month. There are only about 4,000 telecom consultants in the country who do nothing but find errors on bills. The economy seems to be crying out for just this type of study. This work explores the various technologies in terms of cost and ROI, sets up some case studies to solve real communications issues, offers cheap ways to meet bandwidth requirements, looks at the players in the marketplace in terms of technology as well as cost, explains what a tariff is and how it can be made to work for you, gives a better understanding of telecom taxes, which ones are required and to what degree, and provides international strategies to manage costs of a national and global network. Reading this book will be like hiring that telecom consultant. · SAVINGS!!! – realize 40-60% savings with the information contained in the book · “Show me the money” demo included · Review – assessing bills to know if you’re overpaying · Analysis – benchmarking, comparative technologies, ROI, tariff info, etc. · Negotiation – how to work with your various services to ensure you’re getting the best rates possible · Cost Justification – finding costs in other areas to justify expenditure in technology · Vendor Management – understanding where and how to go to get the best price · Recovery of capital – finding out if and when you’ve overpaid, and getting back $ when it’s due · Tax Rebates, Relocations, Growth Assessment, and Telemanagement – exploring all the angles to get the most of your telecom dollars
  negotiating telecom contracts: The WTO Telecom Agreement United States. Congress. House. Committee on Commerce. Subcommittee on Telecommunications, Trade, and Consumer Protection, 1997
  negotiating telecom contracts: Essentials of Contract Drafting and Negotiation for Construction Professionals Gary Soo, Peter Cheng, 2022-04-11 Essentials of Contract Drafting and Negotiation for Construction Professionals is a practical and user-friendly guide to common practical contractual matters and is intended for construction professionals involved in contract drafting and negotiating. Knowing how to draft an effective contract is crucial in construction, particularly because of the complex and technical nature of construction projects. Divided into six chapters, this guide will enhance and refresh essential knowledge for lawyers and construction professionals who need to understand the principles of drafting and interpreting construction contracts, how to clearly identify and include key elements in these contracts, as well as how to avoid legal traps and pitfalls in contract negotiations and enforcement. ‘This book is timely given that many governments around the world are boosting their construction industry as part of greater economic development plans. Effective negotiation and the careful drafting of contracts are critical to minimizing risks. This book takes a practical and pragmatic approach to analysing statutory and legal precedents. It will doubtlessly assist readers in understanding the guiding principles from contract drafting to implementation.’ —Christopher To, barrister-at-law, Gilt Chambers ‘This book on contract drafting and negotiation is written in simple language. It is the product of a number of experts who specialize in relevant areas, and is edited by a very experienced construction barrister and a renowned practitioner in real estate and construction. The book will surely be a valuable reference for construction and legal practitioners and also students in the relevant disciplines.’ —Leung Hing Fung, professor of practice (arbitration and dispute resolution), Department of Real Estate and Construction, University of Hong Kong
  negotiating telecom contracts: Handbook of Security Contract Negotiation Tatiana Outkina, 2020-11-16 Negotiating and understanding the nuance of IT threats and solutions is critical to all businesses, and professionals often need guidance when detailing IT security in contract negotiation. This handbook offers quicker and easier negotiation strategies for both buyers and sellers, and offers comprehensive insights into many issues as well as suggestions for resolutions. The business world is made of relationships between companies and their outside partners, such as suppliers, vendors, and customers. From a security perspective, these partnerships are not under the full control of any participant. Security strength is dependent on mutually-agreed upon solutions defined and provisioned in the contract language. The problem is how to ensure that these requirements are simultaneously mutually acceptable and thorough, delivering required protection to each partner. Every business wants to lower the cost of contract negotiation, and ensure a comprehensive agreement. This handbook is a guide to contract preparation, and is packed with wisdom only gained through extensive field experience and long-term work with the analysis of contradictions in security requirements....
  negotiating telecom contracts: Network World , 1999-04-05 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
  negotiating telecom contracts: Telecom Management for Call Centers Luiz Augusto de Carvalho, Olavo Alves Jr., 2011-11-02 Telecom Management for Call Centers offers a practical guide to addressing the most common issues faced by telecom management in large call-centers. This handbook was written primarily for the telecom manager; the techniques described here are practical and easily applicable, focusing on the issues the telecom manager faces in his or her daily operational work. The lessons learned by the professionals in this growing field are not often documented and shared. This guide provides documentation of this practical knowledge in a single volume, presented by telecom professionals Luiz Augusto de Carvalho and Olavo Alves Jr. It offers a general view of how telecom infrastructures in large call-centers should be planned, priced, negotiated and managed. It examines call-center operations and provides guidelines for cost management; traffic management; call-center infrastructure; transport networks; GSM gateways deployment; billing systems and auditing; dialer deployment. Carvalho and Alves also explore how to do the necessary calculations, prepare and use traffic matrixes, and map and analyze call-center traffic, including relevant case studies for all issues. Put your call center on the path to success using the advice and methods offered in Telecom Management for Call Centers.
  negotiating telecom contracts: Network World , 2003-12-01 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
  negotiating telecom contracts: Telecom Expense Management for Large Organizations Claudio Basso, Luiz Augusto Carvalho, 2014-01-24 Managing telecom expenses is not easy; whats more, the larger the organization is, the more complicated that management gets. In Telecom Expense Management for Large Organizations, authors Luiz Augusto de Carvalho and Claudio Basso, who have each worked for more than a decade in the telecommunications industry, share their wealth of knowledge so you can slash expenses and manage business properly. This practical guide is divided into five sections: managerial issues, managerial processes, bill processing, traffic analysis and specific aspects. Each section builds upon the previous one, helping you contract and negotiate with telecom service providers; design a well-controlled telecom structure; oversee the inventory of assets and services; manage contracts, processes, and challenges; and process invoices and navigate auditing processes. This book discusses several techniques which will help you to organize the telecom cost/expenses management in your organization. Take control of your organizations future and plot a path that can help you enhance the quality of your telecom expenses management .
  negotiating telecom contracts: Kennedy on Negotiation Gavin Kennedy, 2017-03-02 Negotiation is a vital skill for every manager. As a result, there are almost as many 'patented' techniques for negotiation as there are managers, each proclaiming to be the definitive route to success. The authors behind these techniques keep their work very much to themselves. Their fundamentally different approaches to negotiation remain in isolation from each other, as if their authors were too polite to contradict others in the field. In most cases, when you are developing your negotiation skills, this leaves you with a stark choice: pick a single technique and ignore the rest. Until now ... Kennedy on Negotiation is an authoritative and comprehensive guide to negotiation skills training and practice. Dr Kennedy uses the well-established 'Four Phases' model as the structure around which he critiques constructively the numerous competing theories and models. Gavin Kennedy's book is everything you would expect from one of the most respected writers on negotiation. It is a readable and reliable guide to all that is best in the various contributions to negotiation training from authors such as John Nash, Walton and McKersie, Atkinson, Nierenberg, Rubin and Brown, Gottschalk, Karass, Fisher and Ury, and many more, including Gavin Kennedy himself.
  negotiating telecom contracts: Government Contract Negotiations David C. Moore, 1996-04-05 In order to provide you with a competitive edge in your negotiations, the author, a former government contracting officer, provides a unique insider's look at the way government agencies handle the various negotiation procedures and what they look for in a prospective service contractor. He provides specific, practical advice on how to write effective technical proposals and how to arrive at a competitive price, including how to determine the amount to profit to include in your proposal.
  negotiating telecom contracts: A Practical Guide to Reducing IT Costs Anita Cassidy, Dan Cassidy, 2009-12-15 This text provides a toolkit of innovative ideas to assess and decrease costs in an organization. It outlines a compilation of practical advice based on interviews and comments from more than 60 CIOs and IT leaders and includes many other proven ideas that will successfully reduce IT costs.
  negotiating telecom contracts: Network World , 2002-11-04 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
  negotiating telecom contracts: Telecom Management for Large Organizations Luiz Augusto de Carvalho, 2017-10-27 If you manage large telecommunications infrastructures, you know there are lots of moving parts to keep track ofand that failing to do so can lead to big problems. In Telecom Management for Large Organizations, youll learn about five key areas: the telecom manager, macro issues, telecom consulting, bills and billing processing, and the future. Luiz Augusto de Carvalho, who has more than twenty-five years of experience as a telecommunication engineer and business administrator, explains how telecom managers typically work as well as how to: do work efficiently and allocate resources; make quick assessments about telecom needs; determine when to seek help from external consultants; and resolve and navigate problems in the billing process. The author also explores the relative importance of auditing bills, why billing errors often go unresolved, and how to improve expense management. Reduce costs, enhance customer service, and prevent small problems from becoming big ones with the guidance in this practical telecom management guide.
  negotiating telecom contracts: Network World , 1997-09-29 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
  negotiating telecom contracts: Review of Ongoing Trade Negotiations and Completed Trade Agreements United States. Congress. Senate. Committee on Finance. Subcommittee on International Trade, 1992
  negotiating telecom contracts: U.S. Trade Negotiating Objectives for Services at the Seattle WTO Ministerial Meeting United States. Congress. Senate. Committee on Finance. Subcommittee on International Trade, 2000
  negotiating telecom contracts: CRC Handbook of Modern Telecommunications Patricia A. Morreale, Kornel Terplan, 2018-09-03 Addressing the most dynamic areas of the ever-changing telecommunications landscape, the second edition of the bestselling CRC Handbook of Modern Telecommunications once again brings together the top minds and industry pioneers in wireless communication networks, protocols, and devices. In addition to new discussions of radio frequency identification (RFID) and wireless sensor networks, including cognitive radio networks, this important reference systematically addresses network management and administration, as well as network organization and governance, topics that have evolved since the development of the first edition. Extensively updated and expanded, this second edition provides new information on: Wireless sensor networks RFID Architectures Intelligent Support Systems Service delivery integration with the Internet Information life cycle and service level management Management of emerging technologies Web performance management Business intelligence and analytics The text details the latest in voice communication techniques, advanced communication concepts, network organization, governance, traffic management, and emerging trends. This comprehensive handbook provides telecommunications professionals across all fields with ready access to the knowledge they require and arms them with the understanding of the role that evolving technologies will play in the development of the telecommunications systems of tomorrow.
  negotiating telecom contracts: Exit, Voice, and Solidarity Virginia Doellgast, 2022-11-18 Downsizing, outsourcing, and intensifying performance management have become common features of corporate restructuring. They have also helped to drive up job insecurity and inequality. Under what conditions do companies take alternative approaches to restructuring that balance market demands for profits with social demands for high quality jobs? In Exit, Voice, and Solidarity, Doellgast compares strategies to reorganize service jobs in the US and European telecommunications industries. Market liberalization and shareholder pressure pushed employers to adopt often draconian cost cutting measures, while labor unions pushed back with creative collective bargaining and organizing campaigns. Their success depended on the intersection of three factors: constraints on employer exit, support for collective worker voice, and strategies of inclusive labor solidarity. Together, these proved to be crucial sources of worker power in fights to keep high quality jobs within core employers, while extending decent pay and conditions across increasingly complex networks of subsidiaries, subcontractors, and temporary agencies. Based on research at incumbent telecom companies in Denmark, Sweden, Austria, Germany, France, Italy, UK, US, Czech Republic, and Poland, this book provides an original framework for analyzing cross-national differences in restructuring strategies and outcomes.
  negotiating telecom contracts: Telecommunications Trade United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications and Finance, 1994
  negotiating telecom contracts: InfoWorld , 2003-12-01 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  negotiating telecom contracts: CIO , 2006-03-15
  negotiating telecom contracts: Operation of the Trade Agreements Program, The Year in Trade, 49th Report 1997 ,
  negotiating telecom contracts: The Telecommunications Act of 1996 , 2001
  negotiating telecom contracts: Telecommunications Expense Management Michael Brosnan, John Messina, 2000-01-01 This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations. Information technology professionals will find the authors' suggestions useful, and yet uncomplicated to implement. After you have used their suggestions
  negotiating telecom contracts: Telecommunications Deregulation and the Information Economy James Shaw, 2001 A comprehensive economic examination of the global competitive restructuring that is now occurring as a result of the US Telecommunications Act 1996. The book guides the reader to the most effective methods of building and enhancing competitive advantage in new markets.
  negotiating telecom contracts: Uruguay Round Trade Agreements, Texts of Agreements, Implementing Bill, Statement of Administrative Action, and Required Supporting Statements United States. President (1993-2001 : Clinton), 1994
  negotiating telecom contracts: An Introduction to U.S. Telecommunications Law Charles H. Kennedy, 2001 This completely revised and updated edition includes a comprehensive look at the Telecommunications Act of 1996, its sweeping reforms, and the short-term increase in TC regulation complexity resulting from its passage. An Introduction to U.S. Telecommunications Law, Second Edition is a concise, jargon-free reference describing how electronic media and telecommunications companies are required to price their services, interconnect with customers and other service providers, and respond to competition.
  negotiating telecom contracts: Operation of the Trade Agreements Program, The Year in Trade, 48th Report 1996 ,
  negotiating telecom contracts: e-Business and Telecommunications Mohammad S. Obaidat, Joaquim Filipe, 2011-03-07 This book constitutes the refereed proceedings of the 6th International Joint Conference on e-Business and Telecommunications, ICETE 2009, held in Milan, Italy, in July 2009. The 34 revised full papers presented together with 4 invited papers in this volume were carefully reviewed and selected from 300 submissions. They have passed two rounds of selection and improvement. The papers are organized in topical sections on e-business; security and cryptography; signal processing and multimedia applications; wireless information networks and systems.
  negotiating telecom contracts: Network World , 1999-04-05 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
  negotiating telecom contracts: FCC Record United States. Federal Communications Commission, 2011-03
  negotiating telecom contracts: Telecommunications Law in the Internet Age Sharon K. Black, 2001-10-17 For companies in and around the telecommunications field, the past few years have been a time of extraordinary change-technologically and legally. The enacting of the Telecommunications Act of 1996 and the development of international trade agreements have fundamentally changed the environment in which your business operates, creating risks, responsibilities, and opportunities that were not there before. Until now, you'd have had a hard time finding a serious business book that offered any more than a cursory glance at this transformed world. But at last there's a resource you can depend on for in-depth analysis and sound advice. Written in easy-to-understand language, Telecommunications Law in the Internet Age systematically examines the complex interrelationships of new laws, new technologies, and new business practices, and equips you with the practical understanding you need to run your enterprise optimally within today's legal boundaries.* Offers authoritative coverage from a lawyer and telecommunications authority who has been working in the field for over three decades.* Examines telecommunications law in the U.S., at both the federal and state level.* Presents an unparalleled source of information on international trade regulations and their effects on the industry.* Covers the modern telecommunications issues with which most companies are grappling: wireless communication, e-commerce, satellite systems, privacy and encryption, Internet taxation, export controls, intellectual property, spamming, pornography, Internet telephony, extranets, and more.* Provides guidelines for preventing inadvertent violations of telecommunications law.* Offers guidance on fending off legal and illegal attacks by hackers, competitors, and foreign governments.* Helps you do more than understand and obey the law: helps you thrive within it.
  negotiating telecom contracts: Telecommunications Equipment Lori Hylton Brown, 1994
  negotiating telecom contracts: Telecommunications and Trade Promotion Authority United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Commerce, Trade, and Consumer Protection, 2002
  negotiating telecom contracts: InfoWorld , 1996-12-09 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  negotiating telecom contracts: Operation of the Trade Agreements Program , 1992
Become a Better, Stronger, and More Confident Negotiator
Oct 1, 2020 · Negotiating with someone more powerful than you — your boss, a recruiter, or even at times a parent — can feel intimidating, especially when you’re just starting to think about …

Negotiating skills - HBR
May 7, 2025 · A guide to negotiating salary, raises, flexibility, and promotions. Save; Share; March 29, 2023; HBR Guide to Better Recruiting and Hiring Toolkit. Management Book. …

What’s Your Negotiation Strategy? - Harvard Business Review
Here’s how to avoid reactive dealmaking by Jonathan Hughes and Danny Ertel When we advise our clients on negotiations, we often ask them how they intend to formulate a negotiation …

Negotiate Like a Pro - Harvard Business Review
During his former career as a kidnapping and extortion negotiator, the author handled sensitive cases all over the world. Through his experiences, observations, and conversations with other ...

15 Rules for Negotiating a Job Offer - Harvard Business Review
Apr 15, 2014 · There are 15 rules for negotiating a job offer. One is “don’t underestimate the importance of likeability,” which means managing inevitable tensions in negotiation, being …

What People Still Get Wrong About Negotiations - Harvard …
Read more on Negotiation strategies or related topics Negotiating skills, Persuasion, Trustworthiness, Interpersonal skills, Organizational culture, Interpersonal communication and …

Rethinking Negotiation - Harvard Business Review
A smarter way to split the pie by Barry Nalebuff and Adam Brandenburger Negotiation is stressful. A great deal is at stake: money, opportunity, time, relationships, reputations. Often that brings ...

Work Speak: The Right Way to Negotiate - Harvard Business Review
Oct 20, 2022 · Negotiations at work are never easy. Whether your goal is an extension on a deadline, a better salary package, or a more flexible work schedule, these conversations can …

Negotiating Your Next Job - Harvard Business Review
Negotiating Your Next Job. Focus on your role, responsibilities, and career trajectory, not your salary. by Hannah Riley Bowles and Bobbi Thomason. From the Magazine (January–February …

Emotion and the Art of Negotiation - Harvard Business Review
You will be less nervous about negotiating, however, if you repeatedly practice and rehearse. You can also avoid anxiety by asking an outside expert to represent you at the bargaining table. …

Become a Better, Stronger, and More Confident Negotiator
Oct 1, 2020 · Negotiating with someone more powerful than you — your boss, a recruiter, or even at times a parent — can feel intimidating, especially when you’re just starting to think about what …

Negotiating skills - HBR
May 7, 2025 · A guide to negotiating salary, raises, flexibility, and promotions. Save; Share; March 29, 2023; HBR Guide to Better Recruiting and Hiring Toolkit. Management Book. Harvard …

What’s Your Negotiation Strategy? - Harvard Business Review
Here’s how to avoid reactive dealmaking by Jonathan Hughes and Danny Ertel When we advise our clients on negotiations, we often ask them how they intend to formulate a negotiation strategy. …

Negotiate Like a Pro - Harvard Business Review
During his former career as a kidnapping and extortion negotiator, the author handled sensitive cases all over the world. Through his experiences, observations, and conversations with other ...

15 Rules for Negotiating a Job Offer - Harvard Business Review
Apr 15, 2014 · There are 15 rules for negotiating a job offer. One is “don’t underestimate the importance of likeability,” which means managing inevitable tensions in negotiation, being …

What People Still Get Wrong About Negotiations - Harvard …
Read more on Negotiation strategies or related topics Negotiating skills, Persuasion, Trustworthiness, Interpersonal skills, Organizational culture, Interpersonal communication and …

Rethinking Negotiation - Harvard Business Review
A smarter way to split the pie by Barry Nalebuff and Adam Brandenburger Negotiation is stressful. A great deal is at stake: money, opportunity, time, relationships, reputations. Often that brings ...

Work Speak: The Right Way to Negotiate - Harvard Business Review
Oct 20, 2022 · Negotiations at work are never easy. Whether your goal is an extension on a deadline, a better salary package, or a more flexible work schedule, these conversations can feel …

Negotiating Your Next Job - Harvard Business Review
Negotiating Your Next Job. Focus on your role, responsibilities, and career trajectory, not your salary. by Hannah Riley Bowles and Bobbi Thomason. From the Magazine (January–February 2021)

Emotion and the Art of Negotiation - Harvard Business Review
You will be less nervous about negotiating, however, if you repeatedly practice and rehearse. You can also avoid anxiety by asking an outside expert to represent you at the bargaining table. …