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| leadership development program chick-fil-a: It's My Pleasure Dee Ann Turner, 2015-11-03 Businesses are built by growing relationships with customers. Culture is created by the stories those relationships tell. Two of the most important differentiators of a business are its talent and its culture. Talent energized by a compelling culture will drive organizational success and provide innovative growth opportunities for both the business and the individual. Based on her more than thirty years at Chick-fil-A, most of which have been spent as Vice President, Corporate Talent, Dee Ann Turner shares how Chick-fil-A has built a devoted talent and fan base that spans generations. It's My Pleasure tells powerful stories and provides practical applications on how to develop extraordinary talent able to build and/or stimulate a company's culture. |
| leadership development program chick-fil-a: Seven Disciplines of A Leader Jeff Wolf, 2014-11-17 Recognize, develop, and embody great leadership Seven Disciplines of A Leader is a comprehensive manual for building better leaders. Author and executive coach Jeff Wolf is a respected authority on leadership, and his strategies and inspiration have fostered dramatic growth in some of the nation's top companies. In this book, he shares the secrets of great leadership to help readers align professional development and exemplify these traits themselves. Each of the Disciplines is valuable on its own, but together they add up to more than a sum of their parts, and work synergistically to propel leaders to higher and higher effectiveness and companies to better and better business. From initiative, to planning, to community service, readers will gain deep insight into what separates the good from the great, and how organizations can nurture these qualities in their employees with leadership potential. A good leader gets results, but a great leader inspires every single member of the team to reach their utmost potential every single time. A great leader makes everyone shine, and provides the vision, the tools, and the support people need to do their very best work. This book describes how it's done, and how greatness can be learned. Discover the traits that make leaders great Align leadership development training to maximize potential Foster the right attitudes and behaviors for better outcomes Build a culture of sustainable success that permeates the organization Individual achievement is great, but fostering a culture of achievement sends business into the future on an upward trajectory. It's more than just a single inspired employee; it's about recognizing the signs of potential leadership and nurturing them to fruition throughout the organization. Seven Disciplines of A Leader is the field guide to great leadership. |
| leadership development program chick-fil-a: The Seven Deadly Sins of Small Group Ministry Bill Donahue, Russ G. Robinson, 2009-08-30 Assessment and solution for seven commonobstacles to building small groups.It’s one thing to start a small group ministry. It’s another tokeep the groups in your church healthy and headed in thesame direction. Whatever your church’s approach maybe—whether it is a church with groups or of groups—sooner or later, as a leader, you’ll need to do sometroubleshooting. That’s when the expert, to-the-pointguidance in this book will prove its worth.The beauty of this book lies in its unique diagnosticprocess. It allows you to assess, diagnose, and correctseven common “deadly sins” that can drain the life fromyour church’s small group ministry.In The Seven Deadly Sins of Small Group Ministry, whatwould take you years to learn through trial and error isdistilled into some of the most useful information you canfind. Drawing on the knowledge they’ve gleaned fromworking inside Willow Creek Community Church, fromconsulting with hundreds of churches, and fromconducting conferences and seminars worldwide, smallgroup experts Bill Donahue and Russ Robinson furnishyou with proven, real-life solutions to the toughestproblems in your small group ministry. This is not theory—it is hands-on material you can read and apply today. |
| leadership development program chick-fil-a: The 5 Voices Jeremie Kubicek, Steve Cockram, 2016-03-07 Discover your leadership voice and unlock your potential to influence others 5 Voices is the code for unlocking your capacity to have honest conversations and build deeper, more authentic relationships with your teams, your families and your friends. In order to lead others effectively, we need a true understanding of ourselves, our natural tendencies and patterns of behavior. In learning what your leadership voice sounds like to others, you will discover what it feels like to be on the other side of your personality, as well as how to hear and value others' voices, namely the Pioneer, the Connector, the Creative, the Guardian, and the Nurturer. Once you understand your own leadership voice, you'll discover how best to communicate with each of the other voices, which will transform your communication at every level of relationship, both personal and professional. In mastering the 5 Voices of leadership, you will increase your emotional intelligence, allowing you to gain a competitive advantage as a leader. You will also be equipped with a simple, easy to remember vocabulary that, when shared, has a track record for decreasing the drama, misunderstanding and miscommunication in all spheres of influence. Are you focused on relationships, values, and people? Or are you oriented more toward tradition, money, and resources? Do you know how others hear your voice? Do you appreciate the contributions of others on your team? This book will help you identify your natural leadership style, and give you a framework for leveraging your strengths. Find your foundational leadership voice Learn to hear and value the voices of others Know yourself before leading others Connect and communicate well with team, family and friends All five leadership voices come with their own particular set of strengths, and all have areas for growth. Understanding both sides of the equation is the key to taking your leadership to the next level and is the secret to increasing your ability to influence your team, family and friends. 5 Voices is a simple key which unlocks complicated relational dynamics and improves the health and alignment of all your relationships. |
| leadership development program chick-fil-a: Great Leaders Grow Kenneth H. Blanchard, Ken Blanchard, Mark Miller, 2012-02-06 Successful leaders don't rest on the laurels. Leadership must be a living process, and life means growth. Great Leaders Grow shows leaders and aspiring leaders precisely which areas to focus on so they can remain effective throughout their lives. |
| leadership development program chick-fil-a: Learn How to Lead and Succeed (Collection) Ken Blanchard, Colleen Barrett, 2013-08-22 Once, there was a remarkable person who led with love. Her company succeeded where its competitors struggled. Its customers were loyal, its employees loved to work there, and it was profitable year after year, for decades. This loving leader began her career as an executive secretary, yet the company's founder chose her to succeed him as president. When asked why, he said, Because she knows how to love people to success. She is Colleen Barrett, President Emeritus of Southwest Airlines. Lead with LUV is an extraordinary, wide-ranging conversation between Barrett and the legendary Ken Blanchard, author of The One Minute Manager. Drawing on personal experience, Barrett and Blanchard reveal why leading with love is the most powerful way to lead and how it can help you achieve truly amazing levels of performance. In Leading at a Higher Level , Updated Edition, Blanchard and his colleagues bring together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the triple bottom line...and make sure people know who you are, where you're going, and the values that will guide your journey. From start to finish, this book extends Blanchard's breakthrough work on delivering legendary customer service, creating raving fans, and building Partnerships for Performance that empower everyone who works for and with you. Updated throughout, this new edition contains two powerful, important new chapters: one on coaching to create higher-level leaders, and another on creating a higher-level culture throughout your organization. It also offers the definitive, most up-to-date techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, it will help you dig deep within, discover the personal leadership point of view all great leaders possess-and apply it throughout your entire life. |
| leadership development program chick-fil-a: Sink or Sit Jason Bilotti, Haley Bilotti, 2024-02-27 Jason and Haley Bilotti’s Sink or Sit will inspire and challenge readers to get out of their comfort zones and step into God’s call, to stop sitting in place but to be willing to take risks, even if that means sinking while doing it. It’s probably happened to you. You felt that nudge, an urge, from deep inside you, calling you out of your comfort zone. Calling to you to take a risk. You have felt that call from God, asking you to step out of the boat, to do something significant. Jason and Haley Bilotti each felt it—for years. But as they began to have children and their obligations with Chick-fil-A grew, they didn’t see a way to answer the call of their hearts: to serve God through missions. When the opportunity presented itself for them to take separate missions trips, they learned just how creative God truly is. They began leading separate teams to Niger, in western Africa, and to serve the neediest of all, the children. Through their work with Schools for Niger, Africa, an organization the Bilottis and their business associates started, they found inroads to countless communities throughout Niger. Their work also led them to meet their future son, Rachid, a child they first sponsored and later adopted. Jason and Haley tell their touching story using alternating perspectives, while also bringing in their grown children to help tell it from their own points of view. In reading this book, you will sense their passion for serving the lost and forgotten, and you will feel the love they have for the people God has brought their way. The Bilottis’ story, Sink or Sit, will both inspire and empower you to take your own leap. To get out of that boat. To trust that sinking is better than sitting. |
| leadership development program chick-fil-a: Habitudes, the Art of Connecting with Others (A Faith Based Resource) Tim Elmore, 2006-01-01 Book one begins this series with the subject of self-leadership. This addition to the series covers the art of connecting with others. It covers principles that deal with humilty and servanthood, encouraging and building trust, listening and communication.HABITUDES is a breakthrough way to teach leadership principles, to a post-modern student. Loaded with thirteen images, this book in the series captures the art of leading others.Full color photographs throughout the book make it a keeper for students to use and to teach from after they have gone through it.Today's student is EPIC: Experiential, Participatory, Image- driven and Connected. See how Habitudes enables you to teach leadership in groups in an experiential and memorable way: using pictures and exercises.very one of us influences those around us. |
| leadership development program chick-fil-a: The Secret Ken Blanchard, Mark Miller, 2014-09-02 In this third edition, bestselling authors Ken Blanchard and Mark Miller answer the question most leaders ask at some point in their career: What do I need to do to be a great leader? The secret may surprise you. |
| leadership development program chick-fil-a: Leading at a Higher Level Ken Blanchard, 2018-11-08 40 Years of Breakthrough Leadership Insights in One Extraordinary Book! From The One Minute Manager® to Raving Fans, Ken Blanchard’s books have helped millions of people unleash their power and the potential of everyone around them. For 40 years, The Ken Blanchard Companies® has helped thousands of organizations become more people oriented, customer centered, performance driven, and socially responsible. Now, in this fully updated third edition of Leading at a Higher Level, Blanchard and his colleagues bring together all they’ve learned about world-class leadership, including brand new chapters on building a high-trust workplace, collaborating for high performance, driving success through mentoring, and leading at the organizational level. You’ll discover how to create targets and visions based on the “quadruple bottom line” and make sure people know who you are, where you’re going, and the values that will guide your journey. Leading at a Higher Level presents the definitive discussion about using SLII®–the most widely used leadership model in the world–to lead yourself, individuals, teams, and entire organizations. More important, you’ll learn how to dig deep within, discover the personal “leadership point of view” all great leaders possess, and apply it throughout your entire life. This book will guide you, inspire you, provoke you, and be your touchstone. Discover how to... Go beyond the short term and zero in on the right target and vision Eliminate the gap between your company’s stated values and actual behavior Deliver legendary, maniacal customer service and earn raving fans Truly empower your people and unleash their incredible potential Create a coaching culture that boosts performance at every level Ground your leadership in humility and focus on the greater good Leading at a Higher Level is for everyone who wants to become a better leader in any company, any organization, any area of life. “Leading at a Higher Level makes clear that respect and integrity aren’t pleasant-sounding options; they are essential criteria for an organization’s survival. As inspiring as it is instructive, this book belongs in every leader’s core curriculum.” –WARREN BENNIS, bestselling author of Leaders and On Becoming a Leader “If you want to have a great company, you don’t have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ca-ching.” –HORST SCHULZE, Vice President and CEO, The West Paces Hotel Group, LLC; Founding and former President & COO, The Ritz-Carlton Hotel Company, LLC |
| leadership development program chick-fil-a: Food Safety Management Hal King, 2013-01-08 The goal of this book is to show how to build and manage a food safety department that is tasked with ensuring food safety within a food retail business. The experiences of the author as the head of Food and Product Safety at Chick-fil-A will be used as the model. Specifically, the book will discuss the specific components of a food safety program, the tactics needed to establish these components (forming the majority of the chapters), how to measure the success of each component, and how to influence the organization to ensure resources to support the program. The book will also focus on how to choose and work with the appropriate partners, validate the value to the business, and initiate the new component throughout the organization, including how to sustain the component within the program. Five features of this book that make it distinctive are: Most current “How to” book on leading a food safety department from the perspective of a respected national brand Provides the proper organization and methods to manage the work necessary to ensure food safety within the organization Provides the means to utilize risk-based decisions linked to business practices that accommodate a business analysis model Demonstrates step-by-step examples that can be used for continuous improvement in sustaining food safety responsibilities Provides examples on how to gain influence and obtain resources to support food safety responsibilities |
| leadership development program chick-fil-a: Leading Teams with Integrity Stedman Graham, Ken Blanchard, Jon Huntsman, Doug Lennick, Fred Kiel Ph.D., 2012-05-14 Know who you are and what you stand for—and use that knowledge to become a truly great leader! Four great books help you become a more focused, honorable, successful leader! In Identity: Your Passport to Success, Stedman Graham reveals why success in life flows from establishing your authentic identity: first, within yourself, and then outside, in the world. Graham provides a working definition of identity, shares powerful insights about why it’s so important, offers a process and structure for your own journey, and introduces his patented 9 Step Plan for SuccessTM. In Leading at a Higher Level, Revised and Expanded Edition, the legendary Ken Blanchard and his colleagues bring together everything they’ve learned about world-class leadership. Discover how to create targets and visions based on the “triple bottom line,” and make sure people know who you are, where you’re going, and the values that will guide your journey. In Winners Never Cheat, Jon M. Huntsman shows how to succeed at the top, without sacrificing principles that make life worth living. Huntsman personally built a $12 billion company from scratch, the old-fashioned way: with integrity. Now, he tells you how he did it, and how you can, too. Finally, in Moral Intelligence 2.0, Doug Lennick and Fred Kiel demonstrate why sustainable optimal business performance requires superior moral and emotional competencies. Using new case studies, they identify connections between moral intelligence and higher levels of trust, engagement, retention, and innovation. Readers will find specific guidance on moral leadership in both large organizations and entrepreneurial ventures, plus a new step-by-step plan for measuring and strengthening organizational integrity, responsibility, compassion, forgiveness, and more. From world-renowned experts in team building and team leadership, including Stedman Graham, Ken Blanchard, Jon M. Huntsman, Doug Lennick, and Fred Kiel |
| leadership development program chick-fil-a: The Heart of Leadership Mark Miller, 2013-10-07 Are you the type of leader people want to follow? You can be—but first, you've got to understand what sets great leaders apart from all the rest. Certainly, leaders need people skills, execution skills, a deep knowledge of industry trends, the ability to articulate a vision, and more—they must be competent—but that's just the tip of the iceberg. What's below the waterline? What's deep inside the best leaders that makes them different? Mark Miller contends it is their leadership character. In his latest enlightening and entertaining business fable, he describes the five unique character traits exhibited by exceptional leaders and how to cultivate them. The Heart of Leadership begins with young and ambitious Blake Brown being passed over for a desperately wanted promotion, despite an outstanding individual performance. Confused and frustrated, he turns to his former mentor, Debbie Brewster. Rather than attempting to solve Blake's problem for him, she sends him on a quest to meet with five of his late father's colleagues, each of whom holds a piece of the puzzle he's trying to solve. As Blake puts the pieces together, he discovers that in the final analysis, a lack of skills isn't what holds most leaders back; skills are too easy to learn. Without demonstrated leadership character, however, a skill set will never be enough. Most often, when leaders fail to reach their full potential, it is an issue of the heart. This is Blake's ultimate revelation. This book shows us that leadership needn't be the purview of the few—it is within reach for millions around the world. The Heart of Leadership is a road map for every person who desires to make a difference in the lives of others and become a leader people want to follow. |
| leadership development program chick-fil-a: A Leader's Gift Barry Banther, 2014-04-22 You can no longer count on old motivational tricks to inspire loyalty among your associates. The rules of leading have changed, and now you must be able to take a diverse team and win with them quickly. Barry Banther knows how to equip you for today’s business world because he knows what lasting leadership is made of. He has identified five qualities that aren’t things leaders have; rather, they are things they give away freely and frequently to everyone they lead in the workplace. By embracing and demonstrating the five qualities expounded in this book, you will become a leader who brings out the best in your associates, whether you’re a new manager or you occupy a C-suite office. Banther consults with and trains the teams of CEOs of family-owned as well as Fortune 100 companies. He has been the lead consultant on more than 400 leadership development engagements and has written 50-plus leadership training programs that are used by companies worldwide. After a career in broadcasting and, later, teaching and administration at the college level, Banther served three Florida governors as their appointee to oversee private higher education and was elected to an unprecedented three terms as chairman of the Florida State Board of Independent Colleges and Universities. Having learned the hard way—caring about numbers rather than people—Banther can tell you with confidence that when leaders put others first they themselves become more valuable to their team and their company than any authority or job title could ever mandate! That’s also the best way to grow your bottom line: deploy the right people with the right skills at the right time to create loyal and repeat customers! |
| leadership development program chick-fil-a: Human Resource Management Mary Gowan, Beverly J. DeMarr, Jannifer David, 2022-01-15 Formerly published by Chicago Business Press, now published by Sage Human Resource Management: Managing Employees for Competitive Advantage, Fifth Edition offers a strategic framework—applicable across large and small organizations—to efficiently recognize and empower the right talent in a rapidly evolving business environment. Written in an accessible and engaging manner, authors Mary Gowan, Beverly DeMarr, and Jannifer David enable students to learn about the various practices and tools that can be used for effective employee management, as well as how to leverage them in different situations. This title is accompanied by a complete teaching and learning package. Contact your Sage representative to request a demo. Learning Platform / Courseware Sage Vantage is an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It′s a learning platform you, and your students, will actually love. Assignable Video with Assessment Assignable video (available in Sage Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more. |
| leadership development program chick-fil-a: CIO , 1999-12-15 |
| leadership development program chick-fil-a: Win the Heart Mark Miller, 2019-03-05 Learn how to create a workforce that’s more creative, more driven, and more enthusiastic about reaching company goals. Every great company has an engaged workforce, and nurturing a culture of engagement is at the heart of great leadership—employees who really care about their work, their coworkers, and the organization can supercharge a company’s success. But for many years, engagement has been suffering. Gallop reports that seventy percent of employees are not fully engaged on the job. Mark Miller draws on more than forty years of leadership experience to show leaders at all levels how to change the conversation and create real competitive advantage in the process. In the fourth book in Miller’s High Performance Series, CEO Blake Brown sets out to discover how to create the kind of workplace where everyone feels excited to come to work, passionate about what he or she brings to the company, and energized at the end of the day. It’s a journey that takes him literally all over the world—from Italy to Greece to Green Bay and more. What he discovers from the pages of history is as relevant as the evening news. Engagement unleashes untapped potential buried deep within the hearts of your people. An engaged workforce is more creative, more driven, and more enthusiastic about reaching company goals. If you put the lessons in this book to work, your people will never look at work, or their leaders, the same way again. “Virtually anything is possible if enough people care…Win the Heart will show you how to ensure they do!” —Scott Harrison, New York Times–bestselling author of Thirst “Win the Heart is an easy, entertaining, and engaging read with simple yet powerful reminders of our role as leaders. I couldn’t put it down! If you want something magical to happen in your organization, read and apply the ideas in this book.” —Dina Dwyer-Owens, brand ambassador and former CEO, Neighborly “Win the Heart: easy to read, profoundly simple, rock solid! Mark Miller has written another classic!” —Bobb Biehl, executive mentor and author “Win the Heart is a must-read for any leader at any level! In your hands, you hold a brilliant roadmap that breaks down how to make choices as a leader to overcome the “just a job” mentality and catapult your organization to new heights.” —Simon T. Bailey, breakthrough strategist |
| leadership development program chick-fil-a: Revelations in Business K. Shelette Stewart, 2012 In this book, Dr. Stewart combines her core Christian beliefs with her extensive academic and professional experience with Fortune 500 companies, including The Coca-Cola Company, Hostess Brands, and BellSouth Corporation, to guide readers through an innovative eight-step Divine Business Planning approach that will position you to maximize your personal fulfillment and professional success in any industry. Regardless of whether you are a seasoned leader or just beginning your career, this book is for anyone who desires to achieve success and significance. Arranged in order of a conventional business plan, Revelations in Business offers real-life examples from business leaders, spiritual principles, practical tools, and pragmatic recommendations that you can begin applying immediately. -- page 4 of cover. |
| leadership development program chick-fil-a: Annals of Entrepreneurship Education and Pedagogy – 2023 Charles H. Matthews, Susana C. Santos, 2022-12-08 If you are looking for the intersection of past practices, current thinking, and future insights into the ever-expanding world of entrepreneurship education, then you will want to read and explore the fifth edition of the Annals of Entrepreneurship Education and Pedagogy. Prepared under the auspices of the United States Association for Small Business and Entrepreneurship (USASBE), this edited volume covers a broad range of scholarly, practical, and thoughtful perspectives on a compelling range of entrepreneurship education issues. |
| leadership development program chick-fil-a: Cultural Insights for Christian Leaders (Mission in Global Community) Douglas McConnell, 2018-07-17 Christianity Today 2019 Book Award Winner This volume helps leaders and leaders-in-training become students of culture who can then contextualize what they learn for their own organizational settings. Douglas McConnell, a respected leader in the worlds of missiology and higher education, enables readers to understand intercultural dynamics so they can shape their organizational cultures and lead their organizations in a missional direction. This is the latest volume in an award-winning series emphasizing mission as partnership with Christians around the globe. |
| leadership development program chick-fil-a: Bet on Talent Dee Ann Turner, 2019-09-03 When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry. In Bet on Talent, Turner shows you how to - create a remarkable company culture - select, sustain, and steward talent - nurture internal relationships - create company loyalty that leads to customer loyalty - instill the practice of servant leadership within your organization - treat everyone with honor, dignity, and respect - and much more |
| leadership development program chick-fil-a: Smart Leadership Mark Miller, 2022-01-11 Escape the mediocrity that ensnares so many in business and become a better, more effective leader. Have you ever wondered what it would take to be a better leader, or achieve your wildest dreams, or make a bigger difference in the world? The answer lies in the choices you make: about everything from how you spend your time to the way you view the world. Smart Leadership is the latest essential business title from internationally bestselling author of Win the Heart and Chess Not Checkers Mark Miller. In this book, he shares the four research-based “smart choices” the best leaders make to scale their influence and results. By teaching you how to Confront Reality, Grow Capacity, Fuel Curiosity, and Create Change, Miller will help you: Bring fresh eyes and fresh thinking to your leadership approach. Increase your confidence in your ability to make a difference. Lead at levels you never thought possible. Accelerate your learning curve so that all these benefits come faster and more naturally. With this guide, your leadership—and your life—will be transformed forever. |
| leadership development program chick-fil-a: How to Lead When You're Not in Charge Clay Scroggins, 2017-08-22 Are you hungry to help others through leadership but don't feel like you have the authority? If you're ready to lead right where you are, this book can show you how to start. - Dave Ramsey, #1 National bestselling author and host of The Ramsey Show. One of the greatest myths of leadership is that you must be in charge in order to lead. Great leaders don't buy it. Great leaders--whether they have the official authority or not--learn how to be an influential presence wherever they are. In How to Lead When You're Not in Charge, author and pastor Clay Scroggins explains the nature of leadership and what's needed to be a great leader--even when you answer to someone else. Drawing from biblical principles and his experience as the lead pastor of Buckhead Church in Atlanta, Georgia, Clay will help you nurture your vision and cultivate influence with integrity and confidence, even when you lack authority in your organization or ministry. In this book, Clay will walk you through the challenge of leadership and the four basic behaviors all great leaders have and how to cultivate them: Leading yourself Choosing positivity Thinking critically Rejecting passivity With practical wisdom and humor, Clay Scroggins will help you free yourself to become the great leader you want to be so you can make a difference. Even when you're not in charge. |
| leadership development program chick-fil-a: The Generosity Factor Ken Blanchard, S. Truett Cathy, 2009-05-26 In the tradition of the bestselling book The One Minute Manager, authors Ken Blanchard and S. Truett Cathy, entrepreneur and founder of Chick-fil-A restaurants, present The Generosity Factor--a parable that demonstrates the virtues of generosity. It's the story of a meeting between the Broker--a young man on his way up the corporate ladder who has the illusion of success, yet deep inside feels insignificant--and the Executive--the CEO of a very large and successful company who claims the greatest joy in his life is his ability to give to others. Thinking he might get a competitive edge by meeting with the Executive, the Broker's worldview is turned upside down as he talks to the Executive and hears the principles that form his life. He calls it The Generosity Factor--a way to give time, talent, treasure, and touch to those in need. Providing a unique twist on what it means to thrive in business, at home, and in life, this story will forever change your definition of success. |
| leadership development program chick-fil-a: Lead Like Jesus Ken Blanchard, Phil Hodges, 2008-09-30 The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time. -Ken Blanchard With simple yet profound principles from the life of Jesus and dozens of stories and leadership examples from his life experiences, veteran author, speaker and leadership expert Ken Blanchard guides readers through the process of discovering how to lead like Jesus. He describes it as the process of aligning two internal domains-the heart and the head-and two external domains-the hands and the habits. These four dimensions of leadership form the outline for this very practical and transformational book. |
| leadership development program chick-fil-a: Next Generation Leader Andy Stanley, 2006-01-03 Follow Your Own Lead! The Next Generation Leader has been challenging young Christians eager to learn, grow, and lead in ministry or in the marketplace since its original release in 2003. Now with an all-new look, this repackaged version continues to advance the mission of the first release. Mentoring young leaders as they face the unique issues of a changing world has been pastor and bestselling author Andy Stanley’s passion for more than a decade. Here he shares material from his leadership training sessions, developed to address essential leadership qualities such as character, clarity, courage, and competency. This is the perfect guide for any new leader—or for the mentor of a future leader! Straight Talk to Tomorrow’s Leaders Five characteristics mark the man or woman who will shape the future. -Courage -Clarity -Competence -Coachability -Character Drawing on two decades of experience mentoring a rising generation, seasoned visionary Andy Stanley shows how to: -Discover and play to your strengths -Harness your fears -Leverage uncertainty -Enlist a leadership coach -Maintain moral authority “Capable men and women will eventually catch, pass, and replace the current generation of leaders,” says Stanley. “Embracing these essentials, you will not only excel in your personal leadership, but also ensure a no-regrets experience for those who choose to follow you.” “ Andy Stanley ’s The Next Generation Leader will equip the messengers to stand a little taller with a vision of hope and promise as they engraft these timeless principles into their daily lives.” —Dan T. Cathy, president and CEO, Chick-Fil-A Corporation “It’s obvious that what Andy Stanley has to say in The Next Generation Leader comes straight from the gut of someone who is in the leadership game and is winning at it.” —Bill Hybels, senior pastor, Willow Creek Community Church “ Andy Stanley offers a fresh perspective on ageless truths that will be of enormous benefit to today’s leaders and to future generations.” —Patrick S. Flood, chairman and CEO, HomeBanc Mortgage Corporation Story Behind the Book Andy Stanley, the senior pastor of the North Point Ministries campuses with a cumulative congregation of more than twenty thousand, admits he has one single, core passion. He lives to train and mentor young leaders to be the best they can be! He sees the “next gen” need for quality Christian resources on leadership and wrote this book entrenched in leadership himself, desiring to guide the up-and-coming young men and women who will shape our future. |
| leadership development program chick-fil-a: The 5 Levels of Leadership John C. Maxwell, 2011-10-04 Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than the boss people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader. |
| leadership development program chick-fil-a: Creating Magic Lee Cockerell, 2008-10-14 “It’s not the magic that makes it work; it’s the way we work that makes it magic.” The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World® Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world’s number one vacation destination. But as Lee demonstrates, great leadership isn’t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: Everyone is important. Make your people your brand. Burn the free fuel: appreciation, recognition, and encouragement. Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee’s four decades on the front lines of some of the world’s best-run companies, Creating Magic shows all of us – from small business owners to managers at every level – how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives. |
| leadership development program chick-fil-a: Bet on Talent Dee Ann Turner, 2021-01-19 When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry. In Bet on Talent, Turner shows you how to - create a remarkable company culture - select, sustain, and steward talent - nurture internal relationships - create company loyalty that leads to customer loyalty - instill the practice of servant leadership within your organization - treat everyone with honor, dignity, and respect - and much more |
| leadership development program chick-fil-a: The Pandemic Population Tim Elmore, 2020-08-04 Tim Elmore's new book - The Pandemic Population - identifies eight strategies to help Generation Z rediscover hope after coronavirus. It is a timely treatment on how to lead youth in a crisis. Students today are already the most anxious generation in modern history and now they live in the most anxious time. This book provides best practices for leading in a crisis as well as creative ideas to sustain morale and collaboration among students. It's perfect for educators, parents, and coaches who lead kids.The Pandemic Population will help adults:Recognize how COVID-19 has influenced the mindset of students today.Learn from past generations who faced economic depression and pandemics.Apply eight creative ideas to equip students with a growth mindset during this crisis.Gain insight into the role of expectations and belief in developing hopeful students.Understand the secret weapon to building grit in students as they graduate. |
| leadership development program chick-fil-a: Habitudes Timothy Elmore, 2015-03-15 |
| leadership development program chick-fil-a: Becoming a Coaching Leader Daniel Harkavy, 2010-06-28 As a coach to some of the country's highest-profile executives, Daniel Harkavy has witnessed the transformation--both professional and personal--that comes when leaders utilize coaching to turn their paycheck-driven teams into vibrant and successful growth cultures. Since founding his company in 1996, Harkavy and his team have coached thousands and shared their knowledge by certifying coaching leaders across the country. Now, in this strategic and thought-provoking guide, he shares his proven strategy for improving your team's performance while raising quality of life inside and outside of the office. You'll learn the core four foundations to every coaching strategy, the most powerful leadership tools you can and should leverage, and the key behaviors and disciplines of successful coaching leaders. Coaching makes developing people a high-payoff activity. Complete with quick leadership quizzes and a quick-reference road map for implementation, Becoming a Coaching Leader shows you how to leverage coaching techniques to equip tomorrow's leaders and pave a lasting leadership legacy. |
| leadership development program chick-fil-a: Chess Not Checkers Mark Miller, 2015-04-06 As organizations grow in volume and complexity, the demands on leadership change. The same old moves won't cut it any more. In Chess Not Checkers, Mark Miller tells the story of Blake Brown, newly appointed CEO of a company troubled by poor performance and low morale. Nothing Blake learned from his previous roles seems to help him deal with the issues he now faces. The problem, his new mentor points out, is Blake is playing the wrong game. The early days of an organization are like checkers: a quickly played game with mostly interchangeable pieces. Everybody, the leader included, does a little bit of everything; the pace is frenetic. But as the organization expands, you can't just keep jumping from activity to activity. You have to think strategically, plan ahead, and leverage every employee's specific talents—that's chess. Leaders who continue to play checkers when the name of the game is chess lose. On his journey, Blake learns four essential strategies from the game of chess that transform his leadership and his organization. The result: unprecedented performance! |
| leadership development program chick-fil-a: Contented Cows Still Give Better Milk Bill Catlette, Richard Hadden, 2012-05-31 How to foster happier employees for a healthier bottom line Managers could learn a lot from a message echoed by generations of dairy farmers: Contented cows give better milk. This book is not, repeat, not a management tome. In this fully revised and expanded edition to a book which absolutely, positively makes the case that treating people right is one of the best things any business can do for its bottom line, Contented Cows Still Give Better Milk offers sound, practical advice for those who know that their reputation as an employer is as important as bandwidth. Offers updated case studies and new examples from on-site research in a number of real organizations, as well as inspiring examples of companies that know how to do it right . . . and few that didn't Fad-free prescriptive advice informed by the authors' combined four-plus decades of training and consulting with thousands of managers and employees, conducting employee engagement surveys, and translating the attendant learning to management audiences in a form they can appreciate and use Coauthor Bill Catlette's Bottom Line Leadership Seminar has helped thousands of managers become more effective leaders Direct from the horse's . . . actually cow's mouth, this fully revised and expanded second edition will teach readers that having a focused, engaged, and capably led workforce is one of the best things any organization can do for its bottom line. |
| leadership development program chick-fil-a: Louder Than Words Andy Stanley, 2004-04-30 Your character, more than anything else, will impact how much you accomplish in this life. It is more important than your talent, your education, your background, or your network of friends. Andy Stanley helps you chart a course toward becoming a man or woman of character. You'll discover a definition of character that will inspire you for a lifetime, the external and internal benefits of strong character, the six false beliefs behind negative behaviors, and more. Using practical insights, biblical exposition, and engaging stories, Stanley guides you step-by-step in setting the personal goals that will build the foundation for true success. The Secret to a Life with No Regrets How important is your character? It determines everything about you! How much you will accomplish in life, and whether you are worth knowing. How you will respond to success, and how you will weather the inevitable storms of life. This is a book about uncompromised living. It is about choosing every day to be a man or woman of integrity, a person whose actions speak louder than words. Bestselling author Andy Stanley challenges you to become what you were meant to be: a person whose commitment to doing the right thing, whatever the cost, will inspire others and change your world. Story Behind the Book As a pastor, I spend a substantial amount of my time with people who are digging themselves out from personal environmental catastrophes—circumstances that were often years in the making but “took them by surprise.” Another group of people have faced, or are facing, storms of life that are not of their own making, storms created by the character deficits of others—storms that are a natural part of a fallen world. There, in the midst of unjust treatment and seemingly undeserved pain, the true character of a man or woman is revealed. What you see in such moments is what was really there all along. This book is about change. It’s about the process of taking raw materials and molding them, shaping them, and refining them into a finished product. Whether you know it or not, that process is happening in you. Your character, not your accomplishments or acquisitions, determines your legacy. |
| leadership development program chick-fil-a: Strategic Training and Development Robyn A. Berkley, David M. Kaplan, 2019-07-31 Strategic Training and Development translates theory and research into practical applications and best practices for improving employee knowledge, skills, and behaviors. |
| leadership development program chick-fil-a: Dare to Serve Cheryl Bachelder, 2015-03-16 “A new perspective on servant leadership—challenging us to bring both courage and humility to the table—for the sake of the people and the enterprise.” —John C. Maxwell, New York Times-bestselling author In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. When she was named CEO of Popeyes in 2007, the stock price had slipped from $34 in 2002 to $13. The brand was stagnant, the team was discouraged, and the franchisees were just plain angry. Nine years later, restaurant sales were up 45 percent, restaurant profits had doubled, and the stock price was over $61. Servant leadership is sometimes derided as soft or ineffective, but this book confirms that challenging people to reach a daring destination, while treating them with dignity, creates the conditions for superior performance. The second edition of this bestselling book includes Bachelder’s post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone, at any level can become a Dare-to-Serve leader. “Extraordinary! Dare to Serve describes the kind of leadership so desperately needed in the 21st century. A powerful blend of courage and humility, Cheryl Bachelder’s engaging story offers a clear path for leaders to follow, and what makes her message so compelling is the tremendous results she’s produced. I highly recommend this book.” —Stephen M. R. Covey, New York Times-bestselling author of The Speed of Trust |
| leadership development program chick-fil-a: The Next Generation of Corporate Universities Mark Allen, 2007-04-10 The objective of this book is to provide innovative approaches for developing people and expanding organizational capabilities. If you also have this objective, this book is for you, because each chapter is written by a qualified author to provide the information you need. —Donald L. Kirkpatrick, Ph.D., professor emeritus, University of Wisconsin, and author, Evaluating Training Programs: The Four Levels |
| leadership development program chick-fil-a: Sharp Leadership Carl Sharperson, Jr., 2017-11-30 Carl Sharperson, Jr. takes readers on a journey of how to transition life experiences, good or bad, into leadership opportunities. He shares with transparency how racism, cancer, the United States Naval Academy, The Marine Corps, hiring and firing shaped him into the entrepreneur he is now. From his stories, you will receive a blueprint for how you, too, can transform¿ ¿your trials to triumph by leading your team, your family, or your business to the next level. Sharp Leadership is for those who: Have been counted out Faced seemingly insurmountable obstaclesFelt stuck in their circumstancesAre unclear about how to navigate corporate AmericaAre trying to build cohesive military or sports teamsSharp Leadership inspires and offers strategies on how to: Lead from an authentic placeOvercome adversity with sanity Form a tribe of supportersMake every circumstance a learning opportunity |
| leadership development program chick-fil-a: Talent Magnet Mark Miller, 2018-02-27 What Does Top Talent Really Want? More than vision, strategy, creativity, marketing, finance, or even technology, it is ultimately people that determine organizational success. That's why virtually every organization wants more top talent. But do you know what they're looking for? It might not be what you think! Talent Magnet will show you how to attract and keep great people. |
The Chick-fil-A Leadership Development Program | Chick-fil-A
The Chick-fil-A ® Leadership Development Program exists to accelerate growth in talented, driven leaders through dynamic business experiences. Over what is typically a 24-to-36-month period, …
The program at a glance - Chick-fil-A
The Chick-fil-A Leadership Development Program provides benefits for working hard and developing business skills. Learn about compensation, insurance, and more.
How to apply to the Chick-fil-A Leadership Development Program
Applying for the Chick-fil-A Leadership Development Program is highly competitive. Learn how you can prepare for the application and interview process.
Leadership Development Program FAQ - Chick-fil-A
What is the Chick-fil-A Leadership Development Program? How do I apply for the Chick-fil-A Leadership Development Program? Can I apply for the Chick-fil-A Leadership Development …
Why the Chick-fil-A Leadership Development Program? | Chick-fil-A
Leaders learn best by doing. That’s why our program offers real work experiences through company-operated Chick-fil-A restaurants. Participants make complex business decisions, while …
What is the Leadership Development Program? - Chick-fil-A
The Chick-fil-A Leadership Development Program is a 24-to-36-month program, which gives participants the opportunity to develop professionally and personally as they confront and solve …
What are the pay and benefits of Program? | Chick-fil-A
Leadership Development Program What are the pay and benefits for Program participants? While participants work hard, travel, and develop valuable skills, they will receive a full-time, …
How do I apply for the Leadership Development Program ... - Chick …
The Chick-fil-A Leadership Development Program is highly competitive. If you're interested in applying, first be sure you meet the minimum requirements by reviewing our Chick-fil-A …
Applying For The Leadership Development Program FAQ - Chick-fil-A
If you're accepted into the Chick-fil-A Leadership Development Program, you'll receive a hands-on experience during a six-month operational bootcamp that will improve your leadership …
Chick-fil-A launches Student LDP at Morris Brown College | Chick …
The Student Leadership Development Program’s inaugural cohort includes 12 student leaders from Morris Brown College, selected based on their leadership, academic performance and …
The Chick-fil-A Leadership Development Program | Chick-fil-A
The Chick-fil-A ® Leadership Development Program exists to accelerate growth in talented, driven leaders through dynamic business experiences. Over what is typically a 24-to-36-month …
The program at a glance - Chick-fil-A
The Chick-fil-A Leadership Development Program provides benefits for working hard and developing business skills. Learn about compensation, insurance, and more.
How to apply to the Chick-fil-A Leadership Development Program …
Applying for the Chick-fil-A Leadership Development Program is highly competitive. Learn how you can prepare for the application and interview process.
Leadership Development Program FAQ - Chick-fil-A
What is the Chick-fil-A Leadership Development Program? How do I apply for the Chick-fil-A Leadership Development Program? Can I apply for the Chick-fil-A Leadership Development …
Why the Chick-fil-A Leadership Development Program? | Chick-fil-A
Leaders learn best by doing. That’s why our program offers real work experiences through company-operated Chick-fil-A restaurants. Participants make complex business decisions, …
What is the Leadership Development Program? - Chick-fil-A
The Chick-fil-A Leadership Development Program is a 24-to-36-month program, which gives participants the opportunity to develop professionally and personally as they confront and …
What are the pay and benefits of Program? | Chick-fil-A
Leadership Development Program What are the pay and benefits for Program participants? While participants work hard, travel, and develop valuable skills, they will receive a full-time, …
How do I apply for the Leadership Development Program
The Chick-fil-A Leadership Development Program is highly competitive. If you're interested in applying, first be sure you meet the minimum requirements by reviewing our Chick-fil-A …
Applying For The Leadership Development Program FAQ - Chick …
If you're accepted into the Chick-fil-A Leadership Development Program, you'll receive a hands-on experience during a six-month operational bootcamp that will improve your leadership …
Chick-fil-A launches Student LDP at Morris Brown College | Chick …
The Student Leadership Development Program’s inaugural cohort includes 12 student leaders from Morris Brown College, selected based on their leadership, academic performance and …
