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| jeff hiatt change management: Change Management Jeffrey M. Hiatt, Timothy J. Creasey, 2003 Change management is the missing piece that takes good ideas and turns them into business success. This book is not only a solid introduction to the discipline of change management, but is the primer to catalyze change leadership and competency in your organization. The responsibility for creating competencies to manage and lead change does not rest solely with HR, but lies within all management, right to the seat of the CEO. This book is a practical look at what it means to manage the people side of change |
| jeff hiatt change management: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| jeff hiatt change management: Change Management , 2009 |
| jeff hiatt change management: Change Management Jeff Hiatt, Timothy J. Creasey, 2003-01-01 Change management is the missing piece that takes good ideas and turns them into business success. This book is not only a solid introduction to the discipline of change management, but is the primer to catalyze change leadership and competency in your organization. The responsibility for creating competencies to manage and lead change does not rest solely with HR, but lies within all management, right to the seat of the CEO. This book is a practical look at what it means to manage the people side of change. |
| jeff hiatt change management: Employee's Survival Guide to Change Jeffrey M. Hiatt, 2004-08-30 Why are employees important? There are few tools on the market designed to help employees impacted by change. Ironically, nearly one-fourth of major change initiatives fail because employees are fearful of and resistant to change. Empowering employees in change The Employees Survival Guide to Change answers questions most employees are unwilling to ask and uncovers what it takes to survive and thrive in todays changing workplace. Employees will learn the ADKAR model and become effective change agents, instead of difficult change barrier.What will the Employees Survival Guide to Change do for you? * Avoid the loss of valued employees and minimize business disruption from the change * Answer the questions employees are afraid to ask * Describe the phases of the change and what employees can expect * Garner support from employees who would otherwise resist the change * Create an attitude of Can-do rather than Not my job |
| jeff hiatt change management: Making Sense of Change Management Esther Cameron, Mike Green, 2015-03-03 The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough overview of the subject for both students and professionals. Along with explaining the theory of change management, it comprehensively covers the models, tools, and techniques of successful change management so organizations can adapt to tough market conditions and succeed by changing their strategies, structures, boundaries, mindsets, leadership behaviours and of course their expectations of the people who work within them. This completely revised and updated 4th edition of Making Sense of Change Management includes more international examples and case studies, emerging new thinking and practice in the area of cultural change and a new chapter on the interrelationship with project management (PM) and change management. It also covers complexity models, agile approaches, and stakeholder management along with cultural sensitivity and what to do when cultures collide. Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. Online supporting resources include lecture slides, making this an ideal textbook for MBA or graduate students focusing on leading or managing change. |
| jeff hiatt change management: The Effective Change Manager's Handbook Richard Smith, David King, Ranjit Sidhu, Dan Skelsey, APMG, 2014-11-03 The Effective Change Manager's Handbook helps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management. |
| jeff hiatt change management: Reconsidering Change Management Steven ten Have, Wouter ten Have, Anne-Bregje Huijsmans, Maarten Otto, 2016-06-23 Despite the popularity of organizational change management, the question arises whether its prescriptions and dominant beliefs and practices are based on solid and convergent evidence. Organizational change management entails interventions intended to influence the task-related behavior and associated results of an individual, team, or entire organization. There is a perception that a lot of change initiatives fail and limited understanding about what works and what does not and why. Drawing on the field of psychology and based on primary research, Reconsidering Change Management identifies 18 popular and relevant commonly held assumptions with regard to change management that are then analyzed and compared to the four specific themes laid out in the book (people, leadership, organization, and change process), resulting in their own set of assumptions. Each assumption will have a brief introduction in which its relevance and popularity is explained. By studying the scientific evidence, in particular meta-analytic evidence, the book provides students and academics in the fields of change management, organizational behavior, and business strategy the best available evidence for the acceptance or dropping of certain (change) management assumptions and their accompanying practices. By exploring the topics people, leadership, organization, and process, and the related assumptions, change management is restructured and reframed in a prudent, positive, and practical way. |
| jeff hiatt change management: Leadership and Change Management Keow Ngang Tang, 2019-06-20 This book offers an insightful guide for academics, managers and practitioners, as well as undergraduate and graduate students of business studies. It focuses on how the theoretical foundations of leadership and change management can be used to effectively lead business organizations. Generally speaking, business leaders are beginning to recognize the important of change and transformation, not only as a means of retaining control, but also of demonstrating their own leadership initiative. Though new approaches, designed to make this task easier, are constantly emerging, in practice managerial change remains a challenge. The book chiefly focuses on the open-social-systems model to provide a conceptual framework that structures and relates leadership theories and research to help business leaders manage change. A wealth of case studies and discussion activities that support the main concepts and theories are also included. The book’s primary goal is to help readers successfully plan and manage change and transformation. Tertiary education students who are taking business studies courses can also use it as a sourcebook for the principles of successful change management. |
| jeff hiatt change management: Change John P. Kotter, Vanessa Akhtar, Gaurav Gupta, 2025-03-11 Transform your organization with speed and efficiency using this insightful new resource Incremental improvement is no longer sufficient in helping organizations navigate the complexity, uncertainty and volatility of today's world. In Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times, authors John P. Kotter, Vanessa Akhtar, and Gaurav Gupta explore how to create non-linear, dramatic change in your organization. You'll discover the emerging science of change that teaches us about how to build organizations – from businesses to governments – that change and adapt rapidly. In Change you'll discover: Why the ability of organizations to deal with threats and take advantage of opportunities in the face of ever greater complexity and uncertainty is being severely challenged In-depth, evidence-based, actionable solutions for dealing with institutional resistance to change Case studies and success stories that describe organizations who have successfully built the ability to change quickly into their DNA A universal approach for how to dramatically improve outcomes from various change efforts, including: strategy execution, digital transformation, restructuring, and more Perfect for managers, executives, and leaders at companies of all types and sizes, Change will also prove to be a valuable asset to other professionals who serve these organizations. This book is for anyone seeking a proven approach for delivering fast, sustainable and comprehensive results. |
| jeff hiatt change management: The Change Monster Jeanie Daniel Duck, 2002-08-13 A Powerful Look at Corporate Change and Why Mergers, Reorganizations, and Transformations Succeed or Fail “[One of the] best business books of 2001 . . . [a] useful and intelligent tool for coping with the inevitable metamorphoses of business (and life).” —Miami Herald “Provocative imagery . . . useful questions for managers to ask themselves.” —Harvard Business Review “The Change Monster not only talks intelligently about the social dynamics and emotions of people [in change efforts], it does so with wisdom, insight, and practicality.”—Daniel Leemon, executive vice president and chief strategy officer, Charles Schwab Corporation “A practitioner’s primer on revitalization that puts you in the shoes of some who have failed and others who have succeeded. In doing so, Jeanie Daniel Duck graphically delivers her main message to management: Learn to master the emotions and obsessions of those who stand in the way of change, including your own, and once you do, you have your hands on a miraculous engine for change.” —Michael Useem, professor of management and director of the Center for Leadership and Change at the Wharton School, University of Pennsylvania, and author of The Leadership Moment and Leading Up “Duck is an acute and empathetic observer of the changes erupting in the workplace from the convulsive nature of corporate evolution. . . . Jeanie Duck’s terrific book is a . . . useful and intelligent tool for coping with the inevitable metamorphoses of business (and life). Sensitive but tough, Duck’s compassionate wisdom is street smart without a trace of glibness.” —Miami Herald |
| jeff hiatt change management: Culture Shift Price Pritchett, 1993 Our rapidly changing world calls for a culture with quicker reflexes. More speed. Agility and flexibility. The future requires a shift to new responses. It's time to change the way we handle change. |
| jeff hiatt change management: Bet on Yourself Ann Hiatt, 2021-10-12 Take charge of your career and create a life full of learning, adventure, joy, and success utilizing these never-before-shared leadership principles Ann Hiatt learned working alongside the world’s top tech CEOs—Google’s Eric Schmidt, Amazon’s Jeff Bezos, and Yahoo!'s Marissa Mayer. Whether you’re stuck in your current job, starting your first job and wondering how you can use it as a steppingstone towards your dream career, or mid-career and wanting to finally be recognized for promotion or a leadership role, this book is for you. For the first time, Ann Hiatt shares both the daily habits and long-game strategies she learned working side-by-side for decades with the giants of technology at Amazon and Google. Through clear guidance and incredible stories, Bet on Yourself will teach you: How to define your abilities and speak up so that you can be recognized for the work that you do and the unique capabilities you bring to the table. How to create opportunities for yourself when options appear limited and build a purposeful career regardless of your seniority or industry. What it takes to build the confidence you need to build your dream career. How to exchange your frustration over not getting the recognition you deserve for an empowered, actionable plan for taking control of your professional identity and get promoted. These tried-and-true methods to take ordinary opportunities and create something extraordinary, and the leadership principles that guide the work of these celebrity CEOs, are directly applicable to your goals. With a few consistent, daily habits you can build a future that exceeds your wildest expectations. No matter the opportunities available to you in your particular community or career stage, there is a path for you. |
| jeff hiatt change management: The Storyteller's Secret Carmine Gallo, 2016-02-23 How did a Venice Beach T-shirt vendor become television's most successful producer? How did an entrepreneur who started in a garage create the most iconic product launches in business history? How did a timid pastor's son overcome a paralyzing fear of public speaking to captivate sold-out crowds at Yankee Stadium, twice? How did a human rights attorney earn TED's longest standing ovation, and how did a Facebook executive launch a movement to encourage millions of women to lean in? They told brilliant stories. In The Storyteller's Secret: From TED Speakers to Business Legends, Why Some Ideas Catch on and Others Don't, keynote speaker, bestselling author, and communication expert Carmine Gallo reveals the keys to telling powerful stories that inspire, motivate, educate, build brands, launch movements, and change lives. The New York Times has called a well-told story a strategic tool with irresistible power - the proof lies in the success stories of 50 icons, leaders, and legends featured in The Storyteller's Secret: entrepreneurs like Richard Branson, Sara Blakely, Elon Musk, Steve Jobs, and Sheryl Sandberg; spellbinding speakers like Dr. Martin Luther King, Jr., Bryan Stevenson, and Malala Yousafzai; and business leaders behind famous brands such as Starbucks, Southwest Airlines, Wynn Resorts, Whole Foods, and Pixar. Whether your goal is to educate, fundraise, inspire teams, build an award-winning culture, or to deliver memorable presentations, a story is your most valuable asset and your competitive advantage. In The Storyteller's Secret, Gallo explains why the brain is hardwired to love stories - especially rags-to-riches stories - and how the latest science can help you craft a persuasive narrative that wins hearts and minds. The art of storytelling can be used to drive change, says billionaire entrepreneur Richard Branson. And since the next decade will see the most change our civilization has ever known, your story will radically transform your business, your life, and the lives of those you touch. Ideas that catch on are wrapped in story. Your story can change the world. Isn't it time you shared yours? |
| jeff hiatt change management: How Colleges Change Adrianna Kezar, 2013-10-01 Higher education is in an unprecedented time of change and reform. To address these challenges, university leaders tend to focus on specific interventions and programs, but ignore the change processes and the contexts that would lead to success. Joining theory and practice, How Colleges Change unmasks problematic assumptions that change agents typically possess and provides research-based principles for approaching change. Framed by decades of research, this monumental book offers fresh insights into understanding, leading, and enacting change. Recognizing that internal and external conditions shape and frame change processes, Kezar presents an overarching practical framework that can be applied to any organizational challenge and context. How Colleges Change is a crucial resource for aspiring and practicing campus leaders, higher education practitioners, scholars, faculty, and staff who want to learn how to apply change strategies in their own institutions. |
| jeff hiatt change management: Measuring and Improving Social Impacts Marc J. Epstein, Kristi Yuthas, 2017-09-08 Identifying, measuring and improving social impact is a significant challenge for corporate and private foundations, charities, NGOs and corporations. How best to balance possible social and environmental benefits (and costs) against one another? How does one bring clarity to multiple possibilities and opportunities? Based on years of work and new field studies from around the globe, the authors have written a book for managers that is grounded in the best academic and managerial research.It is a practical guide that describes the steps needed for identifying, measuring and improving social impact. This approach is useful in maximizing the impact of different types of investments, including grants and donations, impact investments, and commercial investments.With numerous examples of actual organizational approaches, research into more than fifty organizations, and extensive practical guidance and best practices, Measuring and Improving Social Impacts fills a critical gap. |
| jeff hiatt change management: Managing Organizational Change Ian Palmer, Gib Akin, Richard Dunford, 2009 This book provides managers with an awareness of the issues involved in managing change, moving them beyond one-best way approaches and providing them with access to multiple perspectives that they can draw upon in order to enhance their success in producing organizational change. These multiple perspectives provide a theme for the text as well as a framework for the way each chapter outlines different options open to managers in helping them to identify, in a reflective way, the actions and choices open to them.--Cover. |
| jeff hiatt change management: Winning with Quality John W. Wesner, Jeff Hiatt, David Trimble, 1995 Winning with Quality takes you beyond theory into the real-life application of quality concepts and process improvement in product development. This book was written by three practicing engineers and managers of product development, each with extensive hands-on experience making quality and process improvement techniques work for product development. The authors not only explain quality principles, methods, and tools, but also show how they can be applied in your own quality program. Dozens of real-life examples of what works and what doesn't - taken from the authors' wealth of experience - underscore the concepts they discuss. Everyone involved in the product development process - whether the product is hardware, software, or a whole system - will learn about process management techniques, process re-engineering methods, teaming methods and skills, policy deployment tools, problem-solving tools, concurrent engineering processes, and many other topics. |
| jeff hiatt change management: The Geography of Risk Gilbert M. Gaul, 2019-09-03 This century has seen the costliest hurricanes in U.S. history—but who bears the brunt of these monster storms? Consider this: Five of the most expensive hurricanes in history have made landfall since 2005: Katrina ($160 billion), Ike ($40 billion), Sandy ($72 billion), Harvey ($125 billion), and Maria ($90 billion). With more property than ever in harm’s way, and the planet and oceans warming dangerously, it won’t be long before we see a $250 billion hurricane. Why? Because Americans have built $3 trillion worth of property in some of the riskiest places on earth: barrier islands and coastal floodplains. And they have been encouraged to do so by what Gilbert M. Gaul reveals in The Geography of Risk to be a confounding array of federal subsidies, tax breaks, low-interest loans, grants, and government flood insurance that shift the risk of life at the beach from private investors to public taxpayers, radically distorting common notions of risk. These federal incentives, Gaul argues, have resulted in one of the worst planning failures in American history, and the costs to taxpayers are reaching unsustainable levels. We have become responsible for a shocking array of coastal amenities: new roads, bridges, buildings, streetlights, tennis courts, marinas, gazebos, and even spoiled food after hurricanes. The Geography of Risk will forever change the way you think about the coasts, from the clash between economic interests and nature, to the heated politics of regulators and developers. |
| jeff hiatt change management: Jesus Outside the Lines Scott Sauls, 2015 Whether the issue of the day on Twitter, Facebook, or cable news is our sexuality, political divides, or the perceived conflict between faith and science, today's media pushes each one of us into a frustrating clash between two opposing sides. Polarizing, us-against-them discussions divide us and distract us from thinking clearly and communicating lovingly with others. Scott Sauls, like many of us, is weary of the bickering and is seeking a way of truth and beauty through the conflicts. Jesus Outside the Lines presents Jesus as this way. Scott shows us how the words and actions of Jesus reveal a response that does not perpetuate the destructive fray. Jesus offers us a way forward--away from harshness, caricatures, and stereotypes. In Jesus Outside the Lines, you will experience a fresh perspective of Jesus, who will not (and should not) fit into the sides. |
| jeff hiatt change management: The Viable System Model Raul Espejo, Roger Harnden, 1989-09-08 This book concerns the management of social organizations, offering ways to think about complex situations. It will be of interest to management scientists, organization experts, information scientists and computer experts. |
| jeff hiatt change management: WCOM (World Class Operations Management) Carlo Baroncelli, Noela Ballerio, 2016-05-03 This book deals with World Class Operations Management (WCOM), detailing its principles, methods and organisation, and the results that this approach can bring about. Utilising real-world case studies illustrated by companies that have adopted this model (interviews with Saint-Gobain, L’Oréal, Tetra Pak, Bemis, and Bel Executives), it describes common patterns drawn from decades of hands-on experience, so as to present a theoretical approach together with the concrete application of its principles. WCOM, adopted by several multinational companies, is one of the more innovative management practises, as it integrates the best Continuous Improvement approaches (Lean, Total Productive Management, World Class Manufacturing) as well as the most innovative approaches in human dynamics like Change Leadership, Performance Behavior, Shingo Model, to name a few. Every book’s chapter has been authored by an expert in these different fields, thus revealing the synergy among the different practices, which is one of the distinguishing and successful aspects of WCOM Maximising reader insights into the successful implementation of such an approach, and explaining not only its potentialities, but also its implementation dynamics, the critical points and the ways it can be integrated into different situations, this book is also about how to create a culture of excellence that is sustainable over a long period of time and delivers consistent (or ever-improving) results. |
| jeff hiatt change management: That's Not How We Do It Here! John Kotter, Holger Rathgeber, 2016-06-07 What’s the worst thing you can hear when you have a good idea at work? “That’s not how we do it here!” In their iconic bestseller Our Iceberg Is Melting, John Kotter and Holger Rathgeber used a simple fable about penguins to explain the process of leading people through major changes. Now, ten years later, they’re back with another must-read story that will help any team or organization cope with their biggest challenges and turn them into exciting opportunities. Once upon a time a clan of meerkats lived in the Kalahari, a region in southern Africa. After years of steady growth, a drought has sharply reduced the clan’s resources, and deadly vulture attacks have increased. As things keep getting worse, the harmony of the clan is shattered. The executive team quarrels about possible solutions, and suggestions from frontline workers face a soul-crushing response: “That’s not how we do it here!” So Nadia, a bright and adventurous meerkat, hits the road in search of new ideas to help her troubled clan. She discovers a much smaller group that operates very differently, with much more teamwork and agility. These meerkats have developed innovative solutions to find food and evade the vultures. But not everything in this small clan is as perfect as it seems at first. Can Nadia figure out how to combine the best of both worlds—a large, disciplined, well-managed clan and a small, informal, inspiring clan—before it’s too late? This book distills Kotter’s decades of experience and award-winning research to reveal why organizations rise and fall, and how they can rise again in the face of adversity. |
| jeff hiatt change management: Appreciative Leadership: Focus on What Works to Drive Winning Performance and Build a Thriving Organization Diana Whitney, Amanda Trosten-Bloom, Kae Rader, 2010-07-09 Advance Praise for Appreciative Leadership: A must-read for leaders at all levels who believe that both common sense and business sense require engaging and encouraging rather than mandating or manipulating. It may become my most-recommended book. -- Frank Rogers-Witte, Ph.D., Director, Executive Staff Effectiveness, Hewlett-Packard IPG Building on a simple but powerful idea, Appreciative Leadership offers an approach to organizational transformation applicable to institutions as varied as businesses, universities, church bodies, and health systems. Packed with dozens of stories andsuggestions, it offers key insights translated into replicable strategies for action. -- Jane McAuliffe, Ph.D., President, Bryn Mawr College The positive basis of power is illuminated brilliantly in this courageous leadership book. Appreciative Leadership touches the heart of leadership--the kind people most deeply desire--in a way that will change lives, businesses, and every relationship you wish to build. -- David L. Cooperrider, Ph.D., Professor of Social Entrepreneurship, Case Western Reserve University Leadership driven by principles and integrity is more important today than ever. Appreciative Leadership shows how to blend principles of collaboration, quality, and service for both long-term achievement and practical daily impact. It provides amodel of success for a new generation of leaders. -- R. Edward Howell, Vice President and Chief Executive Officer, University of Virginia Medical Center The Positive Approach to Leadership That Brings Out the Best in Everyone Appreciative Inquiry has become one ofthe most popular new management tools in business today. Its premise is simple yet profound: Instead of focusing on what's wrong in the workplace, learn about and build upon what works. Dr. Diana Whitney--a leader in the field of Appreciative Inquiry--and colleagues Amanda Trosten-Bloom and Kae Rader bring the next generation of these ideas forward, with practical and proven tools for leadership. Arefreshingly different approach to managing organizations, Appreciative Leadership turns conventional management thinking on its head, demonstrating how to get results with positive power. All you need are the five I's . . . INQUIRY: Leading with positively powerful questions. ILLUMINATION: Bringing out the best in people and situations. INCLUSION: Engaging with others to cocreate the future. INSPIRATION: Awakening the creative spirit. INTEGRITY: Making choices for the good of the whole. This revolutionary approach brings people together, drives companies forward--and takes your leadership skills to a whole new level. Appreciative Leadership shows you how to fully engage your team through positive inquiry and open dialogue--so that everyone feels included and valued, inspired and motivated . . . and ready to work together to win. In this user-friendly guide, you'll discover excitingnew techniques to open up discussions, exchange ideas, agree on a plan, and follow up on your goals. You'll learn simple tips on how to keep your team on track with a can-doattitude. And you'll find satisfying new ways to be engaged, passionate, and present. This book isn't a quick-fix solution to your management problems. It's a full-time, lifelong commitment to your values, your vision, and your connection to others. This is how the best leaders in the world bring out thebest in people, their organizations, and themselves. This is Appreciative Leadership. |
| jeff hiatt change management: Corporate Governance Robert A. G. Monks, Neil Minow, 2003-12-19 In the wake of the dramatic series of corporate meltdowns: Enron; Tyco; Adelphia; WorldCom; the timely new edition of this successful text provides students and business professionals with a welcome update of the key issues facing managers, boards of directors, investors, and shareholders. In addition to its authoritative overview of the history, the myth and the reality of corporate governance, this new edition has been updated to include: analysis of the latest cases of corporate disaster; An overview of corporate governance guidelines and codes of practice in developing and emerging markets new cases: Adelphia; Arthur Andersen; Tyco Laboratories; Worldcom; Gerstner's pay packet at IBM Once again in the new edition of their textbook, Robert A. G. Monks and Nell Minow show clearly the role of corporate governance in making sure the right questions are asked and the necessary checks and balances in place to protect the long-term, sustainable value of the enterprise. A CD-ROM containing a comprehensive case study of the Enron collapse, complete with senate hearings and video footage, accompanies the text. Further lecturer resources and links are available at www.blackwellpublishing.com/monks |
| jeff hiatt change management: The UX Careers Handbook Cory Lebson, 2019-04-25 The UX Careers Handbook offers an insider’s look at how to be a successful User Experience (UX) professional from comprehensive career pathways to learning, personal branding, networking skills, building of resumes and portfolios, and actually landing a UX job. This book goes in-depth to explain what it takes to get into and succeed in a UX career, be it as a designer, information architect, strategist, user researcher, or in a variety of other UX career specialities. It presents a wealth of resources designed to help readers develop and take control of their UX career success including perspectives and advice from experts in the field. Features insights and personal stories from a range of industry-leading UX professionals to show readers how they broke into the industry, and evolved their own careers over time. Accompanied by a companion website that provides readers with featured articles and updated resources covering new and changing information to help them stay on top of this fast-paced industry. Provides worksheets and activities to help readers make decisions for their careers and build their own careers. Not only for job seekers! The UX Careers Handbook is also a must-have resource for: Employers and recruiters who want to better understand how to hire and retain UX staff. Undergraduate and graduate students who are thinking about their future careers Those in other related (or even unrelated) professions who are thinking of starting to do UX work |
| jeff hiatt change management: HBR's 10 Must Reads on Managing People Daniel Goleman, Jon R. Katzenbach, W. Chan Kim, Renée A. Mauborgne, 2011 Business. |
| jeff hiatt change management: Choose the Life You Want: The Mindful Way to Happiness Tal Ben-Shahar, 2014-03-11 What kind of life do you want for yourself? What choices will create this kind of life? In his New York Times bestseller Happier, positive psychology expert Tal Ben-Shahar taught us how to become happier through simple exercises. Now, in Choose the Life You Want, he has a new, life-changing lesson to share: Drawing on the latest psychological research, Ben-Shahar shows how making the right choices—not the big, once-in-a-lifetime choices, but the countless small choices we make every day almost without noticing—has a direct, long-lasting impact on our happiness. Every single moment is an opportunity to make a conscious choice for a happy and fulfilled life. Choose the Life You Want covers 101 such choices, complete with real-life stories, to help you identify and act on opportunities large and small. |
| jeff hiatt change management: 10 Steps to Successful Change Management George Vukotich, 2011-05-16 Change is inevitable, and how we handle it determines a great deal of our success in life. Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it. Do you look forward to change, or do you face it with a sense of impending doom? Change is inevitable, and how we handle it determines a great deal of our success in life. Yet many people dread change, viewing it as a threat to be overcome rather than an opportunity to learn and grow. Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it—whether it comes from technology, organizational shifts, economic or global trends, or simply the passage of time. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it. This book can serve as a step-by-step program for systematically building your change management strategy, or you can turn directly to whichever chapter will help solve the problem at hand today. Either way, you'll be provided with insights, case studies, tools, and techniques to put you ahead of the change curve. You'll learn how to: develop a change management team and create supportive alliances communicate your plans, take your vision from idea to action, and overcome challenges along the way measure your success, review lessons learned, and build a culture of constant improvement. With 10 Steps to Successful Change Management at your fingertips, you'll be prepared to understand what's happening, minimize the risk that goes with it, and take advantage of the opportunities that change can bring. Instead of dreading the possibility that changes will occur, you'll be assured of your ability to handle them—and to thrive and grow through the experience. |
| jeff hiatt change management: The Bezos Blueprint Carmine Gallo, 2022-11-15 The communication and leadership secrets of Jeff Bezos and how to master them, from the bestselling author of Talk Like Ted. Jeff Bezos is a dreamer who turned a bold idea into the world’s most influential company, a brand that likely touches your life every day. As a student of leadership and communication, he learned to elevate the way Amazonians write, collaborate, innovate, pitch, and present. He created a scalable model that grew from a small team in a Seattle garage to one of the world’s largest employers. The Bezos Blueprint by Carmine Gallo reveals the communication strategies that Jeff Bezos pioneered to fuel Amazon’s astonishing growth. As one of the most innovative and visionary entrepreneurs of our time, Bezos reimagined the way leaders write, speak, and motivate teams and customers. The communication tools Bezos created are so effective that former Amazonians who worked directly with Bezos adopted them as blueprints to start their own companies. Now, these tools are available to you. |
| jeff hiatt change management: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| jeff hiatt change management: 64 Shots Kevin Roberts, 2016-06-21 64 Shots: Leadership in a Crazy World is a compendium of value-accelerators for business and life. It is gathered as a 64 shot method from the astute observations and remarkable life of creative business leader and iconoclast Kevin Roberts. A provocative figure traversing the peaks of global commerce, media and sport, Kevin Roberts - creator of the groundbreaking idea Lovemarks - is recognized as one of today's most uncompromisingly-positive and inspirational leaders. In 64 Shots, Roberts draws on the biggest ideas, toughest experiences and greatest influences of his life to present 16X4 stripped down, straight-forward and instantly-absorbable insights on how to bring order to the chaos of business and life. The punchy insights into winning - hitting readers lightly jab after jab - are an array of one-liners, sound bites, tweets, charts, quotes and historical reference points. They are loaded with Roberts' experience, story, brio, provocation and direction. The language is extreme, brimming with the irrepressible attitude and provocation that fueled Roberts' meteoric career. While there is a sequence, the 64 shots are stand-alone signposts towards living an enterprising and winning life. Anyone can dip into the book anywhere and find value. The writing is accompanied by (not necessarily linked to) a visual order of black-and-white photos of leaders in their cultural fields, some modern, many historical, some famous, and all personal. This eclectic selection of people are both direct and indirect influences to Kevin Roberts' life. They all have an interesting - and some mysterious - connection to concepts of leadership in a crazy world. Examples are: Mary Quant, Vince Lombardi, Margaret Thatcher, Vivienne Westwood, Twiggy, Tom Peters, Peter Drucker, Martin Luther King, Renzo Rosso, Brigit Bardot, Bob Dylan, Sean Fitzpatrick (a rugby player). The book is high touch and glossy. It feels like Apple, not Shakespeare. 64 Shots - will you take them? |
| jeff hiatt change management: Working Together Pat Dudgeon, Helen Milroy, Roz Walker, 2014 This resource is written for health professionals working with Aboriginal and Torres Strait Islander people experiencing social and emotional wellbeing issues and mental health conditions. It provides information on the issues influencing mental health, good mental health practice, and strategies for working with specific groups. Over half of the authors in this second edition are Indigenous people themselves, reflecting the growing number ?of Aboriginal and Torres Strait Islander experts who are writing and adding to the body of knowledge around mental health and associated areas. |
| jeff hiatt change management: Value Innovation Portfolio Management Sheila Mello, Wayne Mackey, Ronald Lasser, Richard Tait, 2006-09-15 'Value Innovation Portfolio Management' presents a pioneering new product-selection method based on high customer value, better business strategy alignment, and optical investment intensity - allowing businesses to find success more often with new products. |
| jeff hiatt change management: Operations Excellence Management System (OEMS) Chitram Lutchman, Kevan Lutchman, Ramakrishna Akula, Charles Lyons, Waddah S. Ghanem Al Hashmi, 2019-09-17 Written for users, this book provides a structured approach with processes for implementing OEMS based on the learnings and experiences from companies who have implemented OEMS. The book leverages the knowledge of experienced OEMS personnel to provide a compelling sense of direction for organizations in the implementation of OEMS. The book includes sample templates and tools where necessary to ensure successful implementation and sustainment. The content of this book provides a testing methodology for implementing an OEMS across any organization while avoiding the pitfalls others have encountered along the way. The book: Provides a simple and easy process to follow for implementing an OEMS Offers organizations an opportunity to avoid the implementation errors of early adopters and provides them with the ability of learning from the experiences of others Equipped with tools and processes to make implementation and sustainment very effective, thereby avoiding false starts Designed to improve HSE, business reliability, efficiency, effectiveness, and performance on an ongoing basis Presents a simple pathway for helping organizations across all industries including those that operate within the various segments of the Oil and Gas business, to become more operationally disciplined in the way we do business and operate our assets in a high-risk operating environment |
| jeff hiatt change management: The Effective Change Manager The Change Management Institute, 2014 'The Effective Change Manager' is designed for change management practitioners, employers, authors, academics and anyone with an interest in this growing professional discipline of change management. This first edition The Change Management Body of Knowledge (CMBoK) draws on the experience of more than six hundred change management professionals in thirty countries. Starting with what change managers do - 'The Effective Change Manager' describes what change managers must know in order to display those competencies effectively - and to deliver change successfully. The Change Management Institute (CMI) is an independent professional organization that is uniquely positioned to promote and advance the interests of Change Management. Since 2005, the CMI has been providing opportunities for change management professionals to build knowledge and skills and network with other professionals. |
| jeff hiatt change management: Advanced Google AdWords Brad Geddes, 2012-03-30 Master every aspect of the powerful Google AdWords platform with this one-of-a-kind guide AdWords expert Brad Geddes, the first and only Advanced AdWords Seminar leader for Google, shares his detailed instruction and insights to get new users up and running quickly and teach AdWords pros some slick new tricks. This must-have new edition offers 50+ pages of fresh material on such topics as retargeting, tracking for analytics, video ad features, ad extensions, and much more. The ultimate guide to advanced Google AdWords techniques authored by a respected AdWords expert who is the Advanced AdWords Seminar leader for Google and a well-known internet marketing consultant Offers insight, direction, and strategies for using every aspect of AdWords to create and manage successful pay-per-click marketing campaigns Goes well beyond the basics and offers tips and tactics that you can apply immediately to your own campaigns Updated and better-than-ever Second Edition features 50+ pages of new material, including targeting capabilities and remarketing, ad extensions, bidding features, tracking for analytics, video ad features, reporting features, and more Provides busy marketers, consultants, PR professionals, web developers, and others with an invaluable, step-by-step guide to keep on hand Includes a Google Adwords coupon If you want to drive the traffic you choose to your website, then this is the guide to get you there. |
| jeff hiatt change management: Transforming Performance Measurement Dean Spitzer, 2007-02-09 Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s socialization of measurement process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more transformational and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and emergent measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise. |
| jeff hiatt change management: Hiring Success: How Visionary CEOs Compete for the Best Talent Jerome Ternynck, 2020-02-11 Who you hire defines everything, from business success down to who you are as a leader. That's why hiring top talent is the #1 priority of most CEOs, and yet, studies show that the majority don't believe they recruit highly talented people. As the talent economy continues to evolve, CEOs need to adapt the way they compete for talent in order to keep up. As a current SaaS CEO and former recruiter, Jerome Ternynck packs 30 years of learnings and differentiated recruiting strategies into Hiring Success to provide CEOs a future-ready perspective for talent. You'll walk away with the ability to attract, select, and hire the best talent at a global scale on demand--leading to hiring success now and in the future. |
Jeff Bezos - Wikipedia
Jeffrey Preston Bezos (/ ˈbeɪzoʊs / BAY-zohss; [2] né Jorgensen; born January 12, 1964) is an American businessman best known as the founder, executive chairman, and former president …
Jeff Bezos | Biography, Amazon, & Facts | Britannica Money
4 days ago · Jeff Bezos (born January 12, 1964, Albuquerque, New Mexico, U.S.) is an American entrepreneur who played a key role in the growth of e-commerce as the founder and chief …
Jeff Bezos: Biography, Amazon Founder, Blue Origin Founder
May 23, 2023 · American entrepreneur Jeff Bezos is the founder of Amazon and space exploration company Blue Origin. His successful business ventures have made him one of the …
A Dream Wedding for Jeff Bezos in Venice? No Way, Locals Say
2 days ago · If a bunch of irate Venetians have their way, the star-studded dream wedding that Jeff Bezos, the Amazon founder, and his fiancée, Lauren Sánchez, are planning in the ancient …
Bloomberg Billionaires Index - Jeff Bezos
6 days ago · Jeff Bezos is a former Wall Street computer engineer who created Amazon in 1994 to sell books online. After an initial public offering in 1997, Amazon stock shot up almost 40 …
Who Is Jeff Bezos? Inside the Billionaire's Career Path, Life ...
Aug 25, 2023 · Jeff Bezos began his career as a hedge funder in New York before leaving to start Amazon—and became one of the world's richest people. Read more about Bezos, here.
Jeff Bezos - Forbes
5 days ago · Jeff Bezos founded e-commerce giant Amazon in 1994 out of his Seattle garage. Bezos stepped down as CEO to become executive chairman in 2021. He owns a bit less than …
Jeff Bezos - Wikiwand
Jeffrey Preston Bezos (/ ˈbeɪzoʊs / BAY-zohss; [2] né Jorgensen; born January 12, 1964) is an American businessman best known as the founder, executive chairman, and former president …
Jeffrey P. Bezos | Academy of Achievement
Jan 17, 2025 · Jeff Bezos, the King of cyber-commerce, and founder of the world’s largest online shopping retailer. (Amazon.com)
Jeff Bezos - Latest News and Updates - WSJ.com
Jeff Bezos is executive chairman of Amazon, the company he founded in 1994. He was chief executive of the tech giant until 2021, when Andy Jassy took over.
Jeff Bezos - Wikipedia
Jeffrey Preston Bezos (/ ˈbeɪzoʊs / BAY-zohss; [2] né Jorgensen; born January 12, 1964) is an American businessman best known as the founder, executive chairman, and former president …
Jeff Bezos | Biography, Amazon, & Facts | Britannica Money
4 days ago · Jeff Bezos (born January 12, 1964, Albuquerque, New Mexico, U.S.) is an American entrepreneur who played a key role in the growth of e-commerce as the founder and chief …
Jeff Bezos: Biography, Amazon Founder, Blue Origin Founder
May 23, 2023 · American entrepreneur Jeff Bezos is the founder of Amazon and space exploration company Blue Origin. His successful business ventures have made him one of the …
A Dream Wedding for Jeff Bezos in Venice? No Way, Locals Say
2 days ago · If a bunch of irate Venetians have their way, the star-studded dream wedding that Jeff Bezos, the Amazon founder, and his fiancée, Lauren Sánchez, are planning in the ancient …
Bloomberg Billionaires Index - Jeff Bezos
6 days ago · Jeff Bezos is a former Wall Street computer engineer who created Amazon in 1994 to sell books online. After an initial public offering in 1997, Amazon stock shot up almost 40 …
Who Is Jeff Bezos? Inside the Billionaire's Career Path, Life ...
Aug 25, 2023 · Jeff Bezos began his career as a hedge funder in New York before leaving to start Amazon—and became one of the world's richest people. Read more about Bezos, here.
Jeff Bezos - Forbes
5 days ago · Jeff Bezos founded e-commerce giant Amazon in 1994 out of his Seattle garage. Bezos stepped down as CEO to become executive chairman in 2021. He owns a bit less than …
Jeff Bezos - Wikiwand
Jeffrey Preston Bezos (/ ˈbeɪzoʊs / BAY-zohss; [2] né Jorgensen; born January 12, 1964) is an American businessman best known as the founder, executive chairman, and former president …
Jeffrey P. Bezos | Academy of Achievement
Jan 17, 2025 · Jeff Bezos, the King of cyber-commerce, and founder of the world’s largest online shopping retailer. (Amazon.com)
Jeff Bezos - Latest News and Updates - WSJ.com
Jeff Bezos is executive chairman of Amazon, the company he founded in 1994. He was chief executive of the tech giant until 2021, when Andy Jassy took over.
