Introduction To Operations Management Textbook

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  introduction to operations management textbook: An Introduction to Operations Management Ajay Das, 2015-12-22 An Introduction to Operations Management: The Joy of Operations covers the core topics of operations management, including product and service design, processes, capacity planning, forecasting, inventory, quality, supply chain management, and project management. Das provides a clear, connected, and current view of operations management and how it relates to a firm’s strategic goals. Students will benefit from the real-world scenarios that foster an understanding of operations management tasks. Without relying heavily on statistics and mathematical derivations, the book offers applied models and a simple, predictable chapter format to make it easy to navigate. Students of introductory operations management courses will love this practical textbook. A companion website features an instructor’s manual with test questions, as well as additional exercises and examples for in-class use.
  introduction to operations management textbook: Introduction to Operations Management: Joel D. Wisner, 2020-07-24 Introduction to Operations Management: A Supply Chain Process Approach details how firms buy, make, deliver, and return goods and services around the globe, providing students with a solid foundation of operations management concepts and techniques. The text offers a set of activities that guide the effectiveness of organizations and prepare operations managers and other employees to ensure their firms are competitive. The book is organized from a strategic to a tactical perspective, beginning with foundational concepts and ending with broader discussions of managing supply chains. Dedicated chapters address corporate strategy, services design, inventory management, aggregate planning, forecasting, lean systems, quality management, integrating processes along the supply chain, and more. Numerous real-world examples, cases, and engaging exercises allow students to place themselves in the shoes of working operations management professionals. The second edition features examples of real companies using analytical tools in decision-making situations, as well as extensive web-based content including flashcards, YouTube videos, and graded chapter quizzes. The textbook's coverage also includes emerging trends for most chapters, such as sustainability, customer relationships, and working in the global marketplace. Written for today's students and the exciting, ever-evolving marketplace, the second edition of Introduction to Operations Management is the text to bring operations management into the modern era.
  introduction to operations management textbook: Global Supply Chain and Operations Management Dmitry Ivanov, Alexander Tsipoulanidis, Jörn Schönberger, 2021-11-19 The third edition of this textbook comprehensively discusses global supply chain and operations management (SCOM), combining value creation networks and interacting processes. It focuses on operational roles within networks and presents the quantitative and organizational methods needed to plan and control the material, information, and financial flows in supply chains. Each chapter begins with an introductory case study, while numerous examples from various industries and services help to illustrate the key concepts. The book explains how to design operations and supply networks and how to incorporate suppliers and customers. It examines how to balance supply and demand, a core aspect of tactical planning, before turning to the allocation of resources to meet customer needs. In addition, the book presents state-of-the-art research reflecting the lessons learned from the COVID-19 pandemic, and emerging, fast-paced developments in the digitalization of supply chain and operations management. Providing readers with a working knowledge of global supply chain and operations management, with a focus on bridging the gap between theory and practice, this textbook can be used in core, specialized, and advanced classes alike. It is intended for a broad range of students and professionals in supply chain and operations management.
  introduction to operations management textbook: Introduction to Operations Management John Naylor, 2002 This text offers an introduction to operations management. Numerical models are used to illustrate decision processes, though the emphasis is rigorous, not quantitative, and there is material on supply chain management and e-commerce.
  introduction to operations management textbook: Production and Operations Management Richard B. Chase, Nicholas J. Aquilano, F. Robert Jacobs, 1998
  introduction to operations management textbook: Absolute Essentials of Operations Management Andrew Greasley, 2019-11-05 This short textbook consolidates all the key aspects of operations management into a concise and easily accessible reference tool. Comprising the management of creating goods and delivering services to customers, operations management plays an essential role in the success of any organization. This book discusses the main areas of operations management, such as the design of the operations system, including product, process and job design. It also covers the management of operations, including lean operations and supply chain management. Breaking the subject down into its key components, this book provides a core introduction for undergraduate students studying operations management as part of business and management degrees.
  introduction to operations management textbook: Operations Management: Policy, Practice and Performance Improvement Steve Brown, Kate Blackmon, Paul Cousins, Harvey Maylor, 2013-06-17 'Operations Management: policy, practices, performance improvement' is the latest state-of-the-art approach to operations management. It provides new cutting edge input into operations management theory and practice that cannot be found in any other text. Discussing both strategic and tactical inputs it combines and balances service and manufacturing operations. * Cutting edge techniques accompanied by brand new case studies * Challenges standard approaches * Comprehensive coverage of strategic supply management * Critical sample questions to aid discussion * Reading lists and articles to support learning * Additional lecturer support material This outstanding author team is from the Operations Management Group at the University of Bath. Their expertise and knowledge is apparent in the text, and they bring to it their original research and experience in the field of operations management.
  introduction to operations management textbook: Operations and Supply Management 4.0 Marc Helmold, Brian Terry, 2021-04-12 Fierce competition, globalisation and the permanent liberalisation of markets have changed the face of supply chains and operations drastically. Companies, which want to survive in a hostile environment, must establish the optimum combination of supply and operations. This book provides a holistic and practical approach to operations management 4.0 and supply management 4.0. It combines operations and supply best practices across the value chain. It explains comprehensively, how these new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage. The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise in operations and supply in order to achieve a competitive advantage across all business functions focusing on value-adding activities.
  introduction to operations management textbook: Service Operations Management eBook_o4 Robert Johnston, Graham Clark, 2012-08-07 This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
  introduction to operations management textbook: Financial Markets Operations Management Keith Dickinson, 2015-01-20 A comprehensive text on financial market operations management Financial Market Operations Management offers anyone involved with administering, maintaining, and improving the IT systems within financial institutions a comprehensive text that covers all the essential information for managing operations. Written by Keith Dickinson—an expert on the topic—the book is comprehensive, practical, and covers the five essential areas of operations and management including participation and infrastructure, trade life cycle, asset servicing, technology, and the regulatory environment. This comprehensive guide also covers the limitations and boundaries of operational systems and focuses on their interaction with external parties including clients, counterparties, exchanges, and more. This essential resource reviews the key aspects of operations management in detail, including an examination of the entire trade life cycle, new issue distribution of bonds and equities, securities financing, as well as corporate actions, accounting, and reconciliations. The author highlights specific operational processes and challenges and includes vital formulae, spreadsheet applications, and exhibits. Offers a comprehensive resource for operational staff in financial services Covers the key aspects of operations management Highlights operational processes and challenges Includes an instructors manual, a test bank, and a solution manual This vital resource contains the information, processes, and illustrative examples needed for a clear understanding of financial market operations.
  introduction to operations management textbook: Matching Supply with Demand Gérard Cachon, Christian Terwiesch, 2009 Matching supply with demand, this book is suitable for operations management MBAs. It demands rigorous analysis on the part of students without requiring consistent use of sophisticated mathematical modeling to perform it.
  introduction to operations management textbook: Strategic Operations Management Steve Brown, Richard Lamming, John Bessant, Peter Jones, 2007-06-01 This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place. In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage. Online tutor resource materials accompany the book.
  introduction to operations management textbook: Health Care Operations Management James R. Langabeer, Jeffrey Helton, 2016 Health Care Operations Management: A Systems Perspective, Second Edition provides comprehensive and practical coverage of all aspects of operations management specific to the healthcare industry. It covers everything from hospital finances to project management, patient flows, performance management, process improvement, and supply chain management. This is an ideal text for university courses in healthcare management at all levels. It is also an excellent professional reference for healthcare administrators, clinical support managers, and supply chain professionals. The Second Edition has been thoroughly updated with the most recent data, statistics, and references. It also offers expanded coverage of quality, financial, and systems management, as well as a new chapter entitled Operational Metrics in Health Care Organization.
  introduction to operations management textbook: Introduction to Business Lawrence J. Gitman, Carl Mcdaniel, Amit Shah, 2023-05-19
  introduction to operations management textbook: Introduction to Operations Management , 2006
  introduction to operations management textbook: Operations Management in Context Frank Rowbotham, Masoud Azhashemi, Les Galloway, 2012-05-23 Operations Management in Context provides students with excellent grounding in the theory and practice of operations management and its role within organizations. Structured in a clear and logical manner, it gradually leads newcomers to this subject through each topic area, highlighting key issues, and using practical case study material and examples to contextualize learning. Each chapter is structured logically and concludes with summary material to aid revision. Exercises and self-assessment questions are included to reinforce learning and maintain variety, with answers included at the end of the text.
  introduction to operations management textbook: An Introduction to Operations Management Ajay Das, 2015-12-22 An Introduction to Operations Management: The Joy of Operations covers the core topics of operations management, including product and service design, processes, capacity planning, forecasting, inventory, quality, supply chain management, and project management. Das provides a clear, connected, and current view of operations management and how it relates to a firm’s strategic goals. Students will benefit from the real-world scenarios that foster an understanding of operations management tasks. Without relying heavily on statistics and mathematical derivations, the book offers applied models and a simple, predictable chapter format to make it easy to navigate. Students of introductory operations management courses will love this practical textbook. A companion website features an instructor’s manual with test questions, as well as additional exercises and examples for in-class use.
  introduction to operations management textbook: EBOOK: Matching Supply With Demand: An Introduction To Operations Management Gerard Cachon, Christian Terwiesch, 2012-06-16 This book represents the essential body of knowledge for an introductory operations management course. The guiding principle in the development of Matching Supply with Demand has been “real operations, real solutions.”
  introduction to operations management textbook: Service Operations Management, Second Edition David W. Parker, 2018-06-29 Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. With new, updated case studies and original research embracing big-data analytics and neurolinguistics in building customer service systems, this book will be an invaluable tool for postgraduate and MBA students of service operations and undergraduates specialising in hospitality, tourism and public sector management.
  introduction to operations management textbook: Logistics Operations and Management Reza Farahani, Shabnam Rezapour, Laleh Kardar, 2011-05-25 This book provides a comprehensive overview of how to strategically manage the movement and storage of products or materials from any point in the manufacturing process to customer fulfillment. Topics covered include important tools for strategic decision making, transport, packaging, warehousing, retailing, customer services and future trends.
  introduction to operations management textbook: Operations Management William J. Stevenson, 2007
  introduction to operations management textbook: Perspectives in Operations Management Rakesh K. Sarin, 2012-12-06 In the fall of 1992 a conference honoring Elwood S. Buffa was held at the Anderson Graduate School of Management of the University of California, Los Angeles. This book is a collection of the work presented at that conference. The scholars who gathered to honor El are the prominent researchers in the field of Operations Management. Their collective work published in this book represents the richness of the field and provides the reader with valuable insights into its important issues and problems. While any grouping of the articles by these distinguished scholars will be arbitrary, I have organized the book in four sections. In the first section the articles dealing with the strategic issues in Operations Management are compiled. The articles deal with continuous improvement, quality, services, supply chain management, and creating value through operations. The articles that explore the interface of Operations Management with other functional areas, e.g. engineering and marketing, are grouped in the second section. The third section of the book contains articles that attempt to model some important planning problems that arise in the management of production and operations. Some of the papers in this section provide state of the art reviews of selected topic areas. Finally, the fourth section contains articles that deal with future directions for Operations Management. The authors offer several insights into the future evolution of the field. The book begins with the keynote address given by El Buffa at the start of the conference on November 2, 1991.
  introduction to operations management textbook: Operations Management Jay Heizer, Barry Render, 2014 This package includes a physical copy of 'Operations Management' as well as access to the eText and MyOMLab. The edition has been edited to include enhancements making it more relevant to students outside the United States. The book presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market.
  introduction to operations management textbook: Operations and Supply Chain Management ROBERTA (ROBIN). TAYLOR RUSSELL (BERNARD W.), Bernard W. Taylor, Roberta S. Russell, 2019-02 Russell and Taylor's Operations and Supply Chain Management, 9th Edition is designed to teach students how to analyze processes, ensure quality, create value, and manage the flow of information and products, while creating value along the supply chain in a global environment. Russell and Taylor explain and clearly demonstrate the skills needed to be a successful operations manager. Most importantly, Operations Management, 9th Edition makes the quantitative topics easy for students to understand and the mathematical applications less intimidating. Appropriate for students preparing for careers across functional areas of the business environment, this text provides foundational understanding of both qualitative and quantitative operations management processes.
  introduction to operations management textbook: Operations Management Robert Dan Reid, Nada R. Sanders, 2010 With its abundance of step-by-step solved problems, concepts, and examples of major real-world companies, this text brings unparalleled clarity and transparency to the course.
  introduction to operations management textbook: Operations Management for Business Excellence David Gardiner, Hendrik Reefke, 2019-10-28 All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.
  introduction to operations management textbook: Operations Management in the Supply Chain Roger G. Schroeder, 2015
  introduction to operations management textbook: Encyclopedia of Operations Research and Management Science Saul I. Gass, Carl M. Harris, 2001 Audience: Anyone concerned with the science, techniques and ideas of how decisions are made.--BOOK JACKET.
  introduction to operations management textbook: Operations Engineering and Management: Concepts, Analytics and Principles for Improvement Seyed Iravani, 2020-10-16 Discover how to apply engineering thinking and data analytics to business operations This comprehensive textbook shows readers how to develop their engineering thinking and analytics to support making strategic and tactical decisions in managing and control of operations systems and supply chains. The book is created in a modular fashion so that sections and chapters can stand alone and be used within operations courses across the spectrum. Operations Engineering and Management: Concepts, Analytics and Principles for Improvement is based on the author’s successful classes in both business and engineering. The book presents concepts and principles of operations management, with a strong emphasis on analytics and a sharp focus on improving operations. You will explore both the engineering approach to operations (e.g., analytics and engineering thinking) and the classic management approach. • Focuses on teaching and developing strong problem-solving analytics skills • Each section is designed to stand alone and can be used in a wide variety of courses • Written by an operations management and engineering expert
  introduction to operations management textbook: Loose-leaf for Operations Management William J Stevenson, 2014-01-01 Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving. Through detailed examples and solved problems, short cases and readings on current issues facing businesses, and auto-gradable end of chapter problems and application-oriented assignments available in Connect Operations Management, students learn by doing, and the Twelfth Edition continues to offer more support for 'doing Operations' than any other. Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.
  introduction to operations management textbook: Operations Management Andrew Greasley, 2007-12-27 The Sage Course Companion on Operations Management is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements. It provides support on how to revise for exams and prepare for and write assessed pieces. Readers are encouraged not only to think like an operations manager but also to think about the subject critically.
  introduction to operations management textbook: Service And Operations Management Cengiz Haksever, Barry Render, 2017-12-26 The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com.
  introduction to operations management textbook: Management of Event Operations Julia Tum, Philippa Norton, 2006-08-11 The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.
  introduction to operations management textbook: Operations Management and Systems Engineering Anish Sachdeva, Pradeep Kumar, O P Yadav, R K Garg, Ajay Gupta, 2020-08-26 This book comprises select peer-reviewed contributions from the 6th International Conference on Production and Industrial Engineering (CPIE – 2019). The volume focuses on latest research in the field of Industrial and Systems Engineering, and its allied areas. Articles on variety of topics such as Human Factors Engineering, Lean Manufacturing, Six Sigma, Logistics and Supply Chain Management, Operations Research, Quality Engineering, Measurement and Control, Reliability and Maintenance Engineering, Green Supply Chain Management, Modelling and Simulation, Sustainability, Technology Management, Agile and Flexible Manufacturing, Technology Management and Computer Aided Manufacturing are discussed in this book. Given the range of topics covered, the book will be useful for students, researchers, and professionals interested in different areas of Industrial and Systems Engineering.
  introduction to operations management textbook: Operations Management and Sustainability Luitzen de Boer, Poul Houman Andersen, 2018-09-14 This edited book presents cutting edge international research in operations management sustainability and topical research themes. As the sustainability agenda gains greater prominence and momentum throughout society, business actors and stakeholders are increasingly concerned with the impact of current business operations. There is a growing need for OM research and practice which reflects these concerns. Based on demands from industry and society at large, universities and schools now develop academic programs which are meant to serve this need – yet there is no clear and manifest research program concerning OM and sustainability. This book is of use to both researchers orientating themselves in this new and exciting field and educators seeking inspiration to develop new courses.
  introduction to operations management textbook: Operations Management Roberta S. Russell, Bernard W. Taylor, 2009 Featuring an ideal balance of managerial issues and quantitative techniques, this introduction to operations management keeps pace with current innovations and issues in the field. It presents the concepts clearly and logically, showing readers how OM relates to real business. The new edition also integrates the experiences of a real company throughout each chapter to clearly illustrate the concepts. Readers will find brief discussions on how the company manages areas such as inventory and forecasting to provide a real-world perspective.
  introduction to operations management textbook: An Introduction to Operations Management C. Donald J. Waters, C. D. Waters, 1991
  introduction to operations management textbook: Operations Management Jay H. Heizer, Jay Heizer, Barry Render, 2004 Now in its seventh edition, this text provides a state-of-the-art overview of operations management. It includes a new chapter on capacity planning and a 'behind the scenes' look at the integration of operation management at Hard Rock Cafe.
  introduction to operations management textbook: Operations Management For Mbas, 3Rd Ed Jack R. Meredith, Scott M. Shafer, 2009-10 MBAs in the workforce today are facing issues in such areas as supply chain management, the balanced scorecard, and yield management. This informative book arms them with a much-needed introduction to operations management and explains how to deal with the challenges in these areas. It guides them through all the basics including core competency, mass customization, benchmarking, business process design, and enterprise resource planning (ERP). All the while, it emphasizes the critical role that operations management will play in all the career paths that they choose.· The Nature of Operations· Strategy, Operations, and Global Competitiveness· Process Planning and Design· Six Sigma for Process and Quality Improvement· Capacity and Location Planning· Schedule Management· Supply Chain Management· Supplement. The Beer Game· Inventory Management· Enterprise Resource Planning· Lean Management· Project Management
  introduction to operations management textbook: Operations Management in Healthcare Dr. Corinne Karuppan, PhD, CPIM, Michael Waldrum, MD, MSc, MBA, Dr. Nancy Dunlap, MD, Ph.D., MBA, 2016-05-15 Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented textbook shows how healthcare organizations can gain a competitive edge through superior operations. A strategic perspective is taken by achieving excellence in the four competitive priorities: quality, cost, timely delivery, and flexibility. The competitive priorities should not be pursued in isolation. They are indeed interrelated, and we show how initiatives targeted at improving performance in each of the four competitive priorities impact one another and have synergistic effects. Upon completion of the course, students will have developed a conceptual mental model of health care operations in which all concepts and tools fit together. They will recognize the dangers of pursuing local optimization and appreciate the benefits of aligning the entire operations system with the business strategy. The book shows how to run a healthcare organization. We highlight the different perspectives of clinicians and administrators and attempt to resolve their conflicts by offering a common platform for building competitive advantage. To bring the cultural context to life, we engage students with a series of short stories showcasing the struggles of a fictitious health care organization as it embarks on its journey to becoming a highly reliable organization. Our approach is very “hands-on.” Throughout the book, we help students develop a tool kit to assist in problem solving and process improvements. The tools are presented using step-by-step instructions and are fully integrated with the chapter materials. Most of our students have felt they were able to use these decision aids on the job right away. Key Features: • Mind maps to connect competitive priorities, concepts, and tools in a logical, integrated fashion • Development of an extensive tool kit • Emphasis on measurement with the use of dashboards in multiple chapters • The story of a fictitious healthcare organization to demonstrate people dynamics, organizational challenges, and the applicability of tools in every chapter. Questions at the end of each story segment help stimulate class discussion and reflection • Box features with frequently asked student questions and our answers (LET’S TALK!) • Box features with real-world implementations of the concepts (OM IN PRACTICE!) • Data files available for statistical process control, queuing, and simulation • Comprehensive Instructor Packet and online tutorials
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