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itil foundation v4 free download: ITIL Foundation Exam Study Guide Liz Gallacher, Helen Morris, 2012-08-15 Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you. |
itil foundation v4 free download: Become ITIL® 4 Foundation Certified in 7 Days Abhinav Krishna Kaiser, 2020-11-26 Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry |
itil foundation v4 free download: ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition Claire Agutter, 2020-04-14 ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus. |
itil foundation v4 free download: AWS Certified Cloud Practitioner Nouman Ahmed Khan, 2021-11-12 The AWS Certified Cloud Practitioner (CLF-C01) examination is intended for individuals who have the knowledge and skills necessary to effectively demonstrate an overall understanding of the AWS Cloud. Those who are independent of specific technical roles addressed by other AWS certifications (e.g., Solutions Architect - Associate, Developer - Associate, or SysOps Administrator - Associate). This exam enables individuals to validate their knowledge of the AWS Cloud with an industry-recognized credential. This exam measures your ability to accomplish the following technical tasks: Cloud Concepts and Technology Security in the Cloud Advanced AWS Concepts Billing and Pricing |
itil foundation v4 free download: ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition Claire Agutter, 2020-04-28 ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus. |
itil foundation v4 free download: ITIL Practitioner Guidance , 2016 This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. |
itil foundation v4 free download: VeriSMTM: Unwrapped and Applied Claire Agutter, Johann Botha, Suzanne Van Hove, 2018-09-25 VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance. |
itil foundation v4 free download: Service strategy Great Britain. Office of Government Commerce, 2007-05-30 This volume provides guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions. |
itil foundation v4 free download: ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification Claire Agutter, 2021-11-18 An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module. |
itil foundation v4 free download: ITIL For Dummies Peter Farenden, 2012-04-23 ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects |
itil foundation v4 free download: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
itil foundation v4 free download: ITIL 4 Foundation Exam Study Guide Liz Gallacher, Helen Morris, 2020-01-29 The new, fully-updated edition of the popular guide for the ITIL 4 Foundation Exam —everything needed for exam success! The Information Technology Infrastructure Library (ITIL) is a set of best practices for IT service and management. ITIL certification is gained through examination administered by AXELOS, the body established to develop, manage, and operate qualifications in best practice. Foundation certification—as well as subsequent Intermediate, Expert, and Master-level certification—is sought by employers throughout the IT industry. The ITIL 4 Foundation Exam Study Guide is the leading resource for anyone preparing for certification. Written by accredited ITIL trainers and Certified ITIL Experts, this up-to-date second edition is organized around the latest 2018 ITIL Foundation syllabus. Six sections offer complete and accurate coverage of IT service management and ITIL service strategy, design, transition, operation, and continual improvement. New coverage of DevOps, Agile, and Leanreflects the most current exam objectives. Self-assessment tests, exam essentials, review questions, chapter summaries, practice exams, and more enable readers to be fully prepared for exam day. Based on the authors' real-world experience teaching ITIL students, this guide: Covers 100% of the Foundation exam objectives in clear, concise language Explains every topic in full and provides effective review tools and resources Uses tables, flowcharts, illustrations, bulleted lists, and highlighted key learning points to strengthen reader comprehension and retention Includes access to an online test bank of valuable study tools, including practice exams, flashcards, and a glossary of key terms Designed specifically for readers who prefer self-study rather than expensive prep courses, ITIL 4 Foundation Exam Study Guide: 2018 Update is a must-have book for candidates preparing to take the exam as well as anyone interested in IT service management. |
itil foundation v4 free download: ITIL Capacity Management Larry Klosterboer, 2011-02-17 The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile |
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itil foundation v4 free download: Itil Jason Dion, 2018-08-31 In this book, you will receive a crash course that will introduce you to everything you need to know in order to pass the ITIL® Foundation certification exam. This book covers just the essentials with no fluff, filler, or extra material, so you can learn the material quickly and conquer the certification exam with ease. This book assumes that you have no previous experience with the ITIL® framework and will teach you the bare minimum you need to know in order to take and pass the ITIL® Foundation certification exam on your first attempt. This book will NOT teach you everything you need to know to be efficient or effective in implementing the ITIL® Framework in your organization. This text is designed to get you to pass the certification exam, not to make you an expert in ITIL®.Due to the design of this text, we will move at a very quick pace through the material. If you read this entire book and take the practice exams located at the end of the text (scoring at least an 85% or higher), you will be ready to take and pass the ITIL® Foundation exam on your first attempt!(Please register your book at www.DionTraining.com to gain access to the accompanying online video course as a free bonus.)Dion Training is an Authorized Training Organization (ATO) for the ITIL Foundations exam. Discount exam vouchers are available through our website for students. |
itil foundation v4 free download: Passing Your ITIL Foundation Exam The Stationery Office, 2012 Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, the bestselling study aid Passing your ITIL Foundation Exam - 2011 Edition is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself. Key features: Topics are presented in a logical easy-to-absorb structure. A fictional case study helps to bring service management to life. Mind maps summarize content at the end of chapters |
itil foundation v4 free download: The Official Introduction to the ITIL Service Lifecycle OGC - Office of Government Commerce, 2007-05-30 ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles. |
itil foundation v4 free download: ITIL Service Strategy Great Britain. Cabinet Office, Great Britain. Stationery Office, 2011 This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions. |
itil foundation v4 free download: Trim: The Rational It Model Van Haren Publishing, 2016-10-18 TRIM is the acronym for: The Rational IT Model(TM). This is a vendor neutral reference model that can be used to adopt IT Service Management as a practice. The model describes the foundations and mechanisms of IT Service Management in such a way that it fits all sizes of organizations. |
itil foundation v4 free download: DAMA-DMBOK Dama International, 2017 Defining a set of guiding principles for data management and describing how these principles can be applied within data management functional areas; Providing a functional framework for the implementation of enterprise data management practices; including widely adopted practices, methods and techniques, functions, roles, deliverables and metrics; Establishing a common vocabulary for data management concepts and serving as the basis for best practices for data management professionals. DAMA-DMBOK2 provides data management and IT professionals, executives, knowledge workers, educators, and researchers with a framework to manage their data and mature their information infrastructure, based on these principles: Data is an asset with unique properties; The value of data can be and should be expressed in economic terms; Managing data means managing the quality of data; It takes metadata to manage data; It takes planning to manage data; Data management is cross-functional and requires a range of skills and expertise; Data management requires an enterprise perspective; Data management must account for a range of perspectives; Data management is data lifecycle management; Different types of data have different lifecycle requirements; Managing data includes managing risks associated with data; Data management requirements must drive information technology decisions; Effective data management requires leadership commitment. |
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itil foundation v4 free download: CompTIA CySA+ Study Guide Mike Chapple, David Seidl, 2020-07-15 This updated study guide by two security experts will help you prepare for the CompTIA CySA+ certification exam. Position yourself for success with coverage of crucial security topics! Where can you find 100% coverage of the revised CompTIA Cybersecurity Analyst+ (CySA+) exam objectives? It’s all in the CompTIA CySA+ Study Guide Exam CS0-002, Second Edition! This guide provides clear and concise information on crucial security topics. You’ll be able to gain insight from practical, real-world examples, plus chapter reviews and exam highlights. Turn to this comprehensive resource to gain authoritative coverage of a range of security subject areas. Review threat and vulnerability management topics Expand your knowledge of software and systems security Gain greater understanding of security operations and monitoring Study incident response information Get guidance on compliance and assessment The CompTIA CySA+ Study Guide, Second Edition connects you to useful study tools that help you prepare for the exam. Gain confidence by using its interactive online test bank with hundreds of bonus practice questions, electronic flashcards, and a searchable glossary of key cybersecurity terms. You also get access to hands-on labs and have the opportunity to create a cybersecurity toolkit. Leading security experts, Mike Chapple and David Seidl, wrote this valuable guide to help you prepare to be CompTIA Security+ certified. If you’re an IT professional who has earned your CompTIA Security+ certification, success on the CySA+ (Cybersecurity Analyst) exam stands as an impressive addition to your professional credentials. Preparing and taking the CS0-002exam can also help you plan for advanced certifications, such as the CompTIA Advanced Security Practitioner (CASP+). |
itil foundation v4 free download: ITIL 4 High-Velocity IT Axelos, 2020-02 ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. |
itil foundation v4 free download: ITIL 4 Strategic Leader AXELOS, 2020-09-25 The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation. |
itil foundation v4 free download: ITIL Service Transition Great Britain. Cabinet Office, Great Britain. Stationery Office, 2011 This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations. |
itil foundation v4 free download: Itil 4 AXELOS, 2021-12 |
itil foundation v4 free download: PMI-ACP Exam Prep Mike Griffiths, 2012 |
itil foundation v4 free download: Implementing Itil Change And Release Management Klosterboer, 2009-09 |
itil foundation v4 free download: Itil 4: Digital and It Strategy Axelos Global Best Practice, 2021-07-06 Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for day-to-day problems. |
itil foundation v4 free download: The Manager’s Guide to Cybersecurity Law Tari Schreider, SSCP, CISM, C|CISO, ITIL Foundation, 2017-02-01 In today’s litigious business world, cyber-related matters could land you in court. As a computer security professional, you are protecting your data, but are you protecting your company? While you know industry standards and regulations, you may not be a legal expert. Fortunately, in a few hours of reading, rather than months of classroom study, Tari Schreider’s The Manager’s Guide to Cybersecurity Law: Essentials for Today’s Business, lets you integrate legal issues into your security program. Tari Schreider, a board-certified information security practitioner with a criminal justice administration background, has written a much-needed book that bridges the gap between cybersecurity programs and cybersecurity law. He says, “My nearly 40 years in the fields of cybersecurity, risk management, and disaster recovery have taught me some immutable truths. One of these truths is that failure to consider the law when developing a cybersecurity program results in a protective façade or false sense of security.” In a friendly style, offering real-world business examples from his own experience supported by a wealth of court cases, Schreider covers the range of practical information you will need as you explore – and prepare to apply – cybersecurity law. His practical, easy-to-understand explanations help you to: Understand your legal duty to act reasonably and responsibly to protect assets and information. Identify which cybersecurity laws have the potential to impact your cybersecurity program. Upgrade cybersecurity policies to comply with state, federal, and regulatory statutes. Communicate effectively about cybersecurity law with corporate legal department and counsel. Understand the implications of emerging legislation for your cybersecurity program. Know how to avoid losing a cybersecurity court case on procedure – and develop strategies to handle a dispute out of court. Develop an international view of cybersecurity and data privacy – and international legal frameworks. Schreider takes you beyond security standards and regulatory controls to ensure that your current or future cybersecurity program complies with all laws and legal jurisdictions. Hundreds of citations and references allow you to dig deeper as you explore specific topics relevant to your organization or your studies. This book needs to be required reading before your next discussion with your corporate legal department. |
itil foundation v4 free download: Mastering System Center 2012 R2 Configuration Manager Santos Martinez, Peter Daalmans, Brett Bennett, 2014-02-19 Invaluable coverage on all aspects of System Center 2012 R2 Configuration Manager Completely updated for System Center 2012 R2 Configuration Manager, this comprehensive book provides intermediate and advanced coverage of all aspects of the product, including planning and installation, migrating from previous versions of Configuration Manager, deploying software and operating systems, security, monitoring and troubleshooting, and automating and customizing. Provides numerous real-world scenarios to show you how to use the tool in various contexts Explores planning and installation and migrating from SCCM 2007 Walks you through deploying software and operating systems, security, monitoring, and troubleshooting Demonstrates automating and customizing SCCM 2012 with scripts This essential book provides you with all the information you need to get savvy with System Center 2012 R2 Configuration Manager. |
itil foundation v4 free download: Convergence Dr. Christian Saxtoft, 2008-04-30 Convergence: User Expectations, Communications Enablers and Business Opportunities offers a user-centric and business-oriented analysis of the rapidly changing communications industry. Clear summaries of key technology areas provide the backdrop for an extensive analysis of the expectations set by users and the challenges and opportunities this presents to companies. The process of convergence is characterised by complex interactions between different technical fields, business areas and end-user relations, where traditional telecommunications services, internet-based services and media broadcast services are blending into a continuum of rich new offerings. With these changes the existing hardwired links between user services and specific industry segments are rapidly dissolving. Presents guide to end-user market trends and expectations Includes models and analysis of new industry structures and dynamics Contains comprehensive discussion of innovation as a business driver Provides wide range of references to reflect the cross-disciplinary scope of convergence Offers motivation and suggestions for refocus of key business strategies Convergence bridges the fields of business, economics, technology and social studies and analyses business models and practices from across a range of industry segments. The wide scope makes the book an ideal text for technically-minded executives, business-oriented engineers and anyone with an interest in the intricacies of the convergence triggered market changes. |
itil foundation v4 free download: One Hundred Information Technology Infrastructure Library Foundation Exam Questions Brady Orand, 2011-09 Ensure your success on the ITIL Foundation exam with these 100 exam questions with detailed rationale and BONUS sample exam. Each and every question closely resemble the types and format of questions you will experience on your exam. This representative sample of questions covers definitions and terms, process activities and relationships, key concepts and questions from other topics that you will see on your exam. |
itil foundation v4 free download: The Stationery Office Annual Catalogue 2008 U K Stationery Office, 2009-11 No public library discount on this title. |
itil foundation v4 free download: ITIL 4 Master Pack (PDF) AXELOS, The 'ITIL 4 Master Pack' comprises of ITIL 4 Foundation and all five Higher Level publications. Managing professional: create, deliver and support (ISBN 9780113316335); Managing professional: drive stakeholder value (ISBN 978011331373); Managing professional: high-velocity IT (ISBN 9780113316410); Managing professional: direct, plan and improve (ISBN 9780113316458); ITIL 4 strategic leader: digital and IT strategy (ISBN 9780113316496); ITIL foundation (4th ed) (ISBN 9780113316069). Their audience ranges from those who are responsible for managing IT-enabled products and services, to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4 and become an ITIL 4 Master |
itil foundation v4 free download: Computer and Information Security Handbook John R. Vacca, 2017-05-10 Computer and Information Security Handbook, Third Edition, provides the most current and complete reference on computer security available in one volume. The book offers deep coverage of an extremely wide range of issues in computer and cybersecurity theory, applications, and best practices, offering the latest insights into established and emerging technologies and advancements. With new parts devoted to such current topics as Cloud Security, Cyber-Physical Security, and Critical Infrastructure Security, the book now has 100 chapters written by leading experts in their fields, as well as 12 updated appendices and an expanded glossary. It continues its successful format of offering problem-solving techniques that use real-life case studies, checklists, hands-on exercises, question and answers, and summaries. Chapters new to this edition include such timely topics as Cyber Warfare, Endpoint Security, Ethical Hacking, Internet of Things Security, Nanoscale Networking and Communications Security, Social Engineering, System Forensics, Wireless Sensor Network Security, Verifying User and Host Identity, Detecting System Intrusions, Insider Threats, Security Certification and Standards Implementation, Metadata Forensics, Hard Drive Imaging, Context-Aware Multi-Factor Authentication, Cloud Security, Protecting Virtual Infrastructure, Penetration Testing, and much more. Online chapters can also be found on the book companion website: https://www.elsevier.com/books-and-journals/book-companion/9780128038437 - Written by leaders in the field - Comprehensive and up-to-date coverage of the latest security technologies, issues, and best practices - Presents methods for analysis, along with problem-solving techniques for implementing practical solutions |
itil foundation v4 free download: Computer and Information Security Handbook (2-Volume Set) John R. Vacca, 2024-08-28 Computer and Information Security Handbook, Fourth Edition offers deep coverage of an extremely wide range of issues in computer and cybersecurity theory, along with applications and best practices, offering the latest insights into established and emerging technologies and advancements. With new parts devoted to such current topics as Cyber Security for the Smart City and Smart Homes, Cyber Security of Connected and Automated Vehicles, and Future Cyber Security Trends and Directions, the book now has 104 chapters in 2 Volumes written by leading experts in their fields, as well as 8 updated appendices and an expanded glossary.Chapters new to this edition include such timely topics as Threat Landscape and Good Practices for Internet Infrastructure, Cyber Attacks Against the Grid Infrastructure, Threat Landscape and Good Practices for the Smart Grid Infrastructure, Energy Infrastructure Cyber Security, Smart Cities Cyber Security Concerns, Community Preparedness Action Groups for Smart City Cyber Security, Smart City Disaster Preparedness and Resilience, Cyber Security in Smart Homes, Threat Landscape and Good Practices for Smart Homes and Converged Media, Future Trends for Cyber Security for Smart Cities and Smart Homes, Cyber Attacks and Defenses on Intelligent Connected Vehicles, Cyber Security Issues in VANETs, Use of AI in Cyber Security, New Cyber Security Vulnerabilities and Trends Facing Aerospace and Defense Systems, and much more. - Written by leaders in the field - Comprehensive and up-to-date coverage of the latest security technologies, issues, and best practices - Presents methods for analysis, along with problem-solving techniques for implementing practical solutions |
itil foundation v4 free download: Cloud Computing and ROI Sanjay Mohapatra, Laxmikant Lokhande, 2014-08-20 This book develops an IT strategy for cloud computing that helps businesses evaluate their readiness for cloud services and calculate the ROI. The framework provided helps reduce risks involved in transitioning from traditional “on site” IT strategy to virtual “cloud computing.” Since the advent of cloud computing, many organizations have made substantial gains implementing this innovation. Cloud computing allows companies to focus more on their core competencies, as IT enablement is taken care of through cloud services. Cloud Computing and ROI includes case studies covering retail, automobile and food processing industries. Each of these case studies have successfully implemented the cloud computing framework and their strategies are explained. As cloud computing may not be ideal for all businesses, criteria are also offered to help determine if this strategy should be adopted. |
itil foundation v4 free download: Lean-Informationstechnik im Finanzdienstleistungssektor Daniel Schäfer, 2014-12-26 Die Bedeutung der IT unterliegt seit ihren Anfängen einem stetigen Wandel. Der Wunsch nach neuester Technik ist der Notwendigkeit zur Kostensenkung gewichen. Eine Möglichkeit zur Kostensenkung ist die Steigerung der Effizienz. Dazu dienen Management-Frameworks wie ITIL. Im produzierenden Gewerbe findet man zur Effizienzsteigerung das Lean-Management. Ziel dieser Arbeit ist es, Schwächen in ITIL zu analysieren und für diese Lösungsansätze aus Lean zu finden. Der derzeitige De-facto-Standard der IT-Management-Frameworks ITIL teilt den Lebenszyklus eines Prozesses in vier Service-Bereiche auf. In ihnen wird der gesamte Kreislauf von der Entwicklung bis zur Inbetriebnahme und Aufrechterhaltung eines Prozesses beschrieben. Zusätzlich enthält ITIL einen kontinuierlichen Verbesserungsprozess, der Änderungen der Rahmenbedingungen erkennen und eine Anpassung des Prozesses veranlassen soll. Die Zielsetzung von Lean ist eine Verschlankung von Produktionsprozessen. Die Grundlage von Lean ist die konsequente Vermeidung von Verschwendung. Zur Identifizierung von Verschwendung dienen einerseits nachhaltige Lösungen, die im Zweifel auch einen Stillstand der Produktion bedeuten können, andererseits die Mithilfe der Arbeiter. Eine Weiterentwicklung von Lean für den Finanzsektor existiert bisher nur in theoretischen Ansätzen oder im Kontext von Fallstudien. Im nächsten Schritt dieser Arbeit werden jetzt mittels Balanced Scorecard die Ziele für den Finanzdienstleistungssektor ermittelt. Diese lauten für die 4 Perspektiven der BSC: Kostensenkung, Business-Enabler, Effizienz sowie proaktiv & zukunftsorientiert. Diese Ziele sind mit ITIL grundsätzlich zu erreichen. Sie werden im Anschluss mittels SWOT-Analyse auf Schwächen untersucht. Für diese liefert Lean gute Lösungsansätze. Die von Lean beschriebenen Verschwendungsarten der Produktion können auf die IT übersetzt und dann gezielt vermieden werden. Für die dritte Schwierigkeit, der Verbesserung kann dieEinführung eines betrieblichen Vorschlagswesens herangezogen werden. Es zeigt sich also, dass die Lean-Philosophie durchaus zur Verbesserung von ITIL geeignet ist. |
itil foundation v4 free download: Cloud Security For Dummies Ted Coombs, 2022-03-09 Embrace the cloud and kick hackers to the curb with this accessible guide on cloud security Cloud technology has changed the way we approach technology. It’s also given rise to a new set of security challenges caused by bad actors who seek to exploit vulnerabilities in a digital infrastructure. You can put the kibosh on these hackers and their dirty deeds by hardening the walls that protect your data. Using the practical techniques discussed in Cloud Security For Dummies, you’ll mitigate the risk of a data breach by building security into your network from the bottom-up. Learn how to set your security policies to balance ease-of-use and data protection and work with tools provided by vendors trusted around the world. This book offers step-by-step demonstrations of how to: Establish effective security protocols for your cloud application, network, and infrastructure Manage and use the security tools provided by different cloud vendors Deliver security audits that reveal hidden flaws in your security setup and ensure compliance with regulatory frameworks As firms around the world continue to expand their use of cloud technology, the cloud is becoming a bigger and bigger part of our lives. You can help safeguard this critical component of modern IT architecture with the straightforward strategies and hands-on techniques discussed in this book. |
ITIL到底是什么样的一个东西? 能否简单几句概况一下? - 知乎
itil 4认证方案的一个主要特征是它现在由两个不同的方向组成。itil管理专业人员(itil mp)和itil战略领导者(itil sl).他们旨在为最终学习者提供服务管理和it战略等关键领 …
5分钟看懂ITIL®4认证,ITIL®4超全指南! - 知乎
六、ITIL®4报名考试时间及地址. ITIL®4 随时可以报名,报名地址为:PeopleCert ,也可通过授权机构报名,区别就是授权机构有自己的【视频课程+题库】并且考试码费用更 …
ITIL4从报名到取证全流程介绍,零基础小白专用科普文
Jan 31, 2023 · 另外,itil认证持证人数也是一些项目招标的加分项之一,所以不少it企业会鼓励自己的员工考itil,并给予报销甚至资金奖励。 2 哪些人适合报考ITIL? 如果你是IT行 …
ITIL 4 Foundation认证是什么?有发展前景? - 知乎
ITIL®4 随时可以报名,报名地址为:PeopleCert ,也可通过授权机构报名,区别就是授权机构有自己的【视频课程+题库】并且考试码费用更低! ITIL®4 …
ITIL认证是什么,含金量如何,哪家培训机构比较靠谱? - 知乎
ITIL是信息技术基础架构库的英文缩写,是全球公认的一系列信息技术(IT)服务管理的最佳实践。它由英国中央计算机与电信局创建,目的是满足将信息技术应用于商业领域 …
ITIL到底是什么样的一个东西? 能否简单几句概况一下? - 知乎
itil 4认证方案的一个主要特征是它现在由两个不同的方向组成。itil管理专业人员(itil mp)和itil战略领导者(itil sl).他们旨在为最终学习者提供服务 …
5分钟看懂ITIL®4认证,ITIL®4超全指南! - 知乎
六、ITIL®4报名考试时间及地址. ITIL®4 随时可以报名,报名地址为:PeopleCert ,也可通过授权机构报名,区别就是授权机构有自己的【视频课程+题 …
ITIL4从报名到取证全流程介绍,零基础小白专用科普文
Jan 31, 2023 · 另外,itil认证持证人数也是一些项目招标的加分项之一,所以不少it企业会鼓励自己的员工考itil,并给予报销甚至资金奖励。 2 哪些人适合 …
ITIL 4 Foundation认证是什么?有发展前景? - 知乎
ITIL®4 随时可以报名,报名地址为:PeopleCert ,也可通过授权机构报名,区别就是授权机构有自己的【视频课程+题库】并且考试码费用更低! …
ITIL认证是什么,含金量如何,哪家培训机构比较靠谱? - 知乎
ITIL是信息技术基础架构库的英文缩写,是全球公认的一系列信息技术(IT)服务管理的最佳实践。它由英国中央计算机与电信局创建,目的是满足将信息 …