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in search of excellence chapter summary: In Search of Excellence Thomas J. Peters, Robert H. Waterman, 2004-03-02 The Greatest Business Book of All Time (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful. Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader. |
in search of excellence chapter summary: The Pursuit of Wow! Tom Peters, 2010-09-22 Organized into more than 200 thought- and action-provoking elements—from the importance of clean trucks and bathrooms to conversations with entrepreneurs creating new markets—Tom Peters, bestselling management guru offers a practical guide to impractical times. In The Pursuit of Wow!, Tom Peters offers readers the words, the tools, to survive in tumultuous business environments. In his groundbreaking book, In Search of Excellence changed the way business does business. Now it’s time to take the next leap into the cyberstage era. Getting to a place called excellence is no longer the idea. You’ve got to take that leap, then leap again—catapult their imaginations, blow their mindsets—in a word, wow! them. Once more the unconventional Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A must-read for every business person. |
in search of excellence chapter summary: Good to Great Jim Collins, 2001-10-16 The Challenge Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great? The Standards Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck. The Comparisons The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't. The Findings The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap. “Some of the key concepts discerned in the study,” comments Jim Collins, fly in the face of our modern business culture and will, quite frankly, upset some people.” Perhaps, but who can afford to ignore these findings? |
in search of excellence chapter summary: New Learning Mary Kalantzis, Bill Cope, 2012-06-29 Fully updated and revised, the second edition of New Learning explores the contemporary debates and challenges in education and considers how schools can prepare their students for the future. New Learning, Second Edition is an inspiring and comprehensive resource for pre-service and in-service teachers alike. |
in search of excellence chapter summary: The Little Big Things Thomas J. Peters, 2010-02-20 #1 New York Times-Bestselling Author:No-nonsense, back-to-basics principles to achieve excellence every day from “the uber-guru of business” (The Economist). No matter the ups and downs of economic indicators or the whirlwinds of new technologies, the patented Tom Peters approach to business and management remains as effective as ever. As essential for freelancers and small-business owners as it is for the heads of major corporations, The Little Big Things is a rousing call-to-arms to American business to get back to the basics of running a successful enterprise. An avowed enemy of conformism and the status quo, Peters shaped the idea of modern management. In The Little Big Things, he offers 163 ways to excel at the “people side of business”—and reminds us that rather than thinking about Grand Outcomes, we need to focus on excelling today and every day, because it’s the small things that customers notice, it’s the small things that make a lasting impression, and it’s the small successes that lead to something big. “The father of the post-modern corporation.” —Los Angeles Times “It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking.” —Movers and Shakers: The 100 Most Influential Figures in Modern Business “Buy this book.” —Stephen R. Covey |
in search of excellence chapter summary: Execution Larry Bossidy, Ram Charan, Charles Burck, 2009-11-10 #1 NEW YORK TIMES BESTSELLER • More than two million copies in print! The premier resource for how to deliver results in an uncertain world, whether you’re running an entire company or in your first management job. “A must-read for anyone who cares about business.”—The New York Times When Execution was first published, it changed the way we did our jobs by focusing on the critical importance of “the discipline of execution”: the ability to make the final leap to success by actually getting things done. Larry Bossidy and Ram Charan now reframe their empowering message for a world in which the old rules have been shattered, radical change is becoming routine, and the ability to execute is more important than ever. Now and for the foreseeable future: • Growth will be slower. But the company that executes well will have the confidence, speed, and resources to move fast as new opportunities emerge. • Competition will be fiercer, with companies searching for any possible advantage in every area from products and technologies to location and management. • Governments will take on new roles in their national economies, some as partners to business, others imposing constraints. Companies that execute well will be more attractive to government entities as partners and suppliers and better prepared to adapt to a new wave of regulation. • Risk management will become a top priority for every leader. Execution gives you an edge in detecting new internal and external threats and in weathering crises that can never be fully predicted. Execution shows how to link together people, strategy, and operations, the three core processes of every business. Leading these processes is the real job of running a business, not formulating a “vision” and leaving the work of carrying it out to others. Bossidy and Charan show the importance of being deeply and passionately engaged in an organization and why robust dialogues about people, strategy, and operations result in a business based on intellectual honesty and realism. With paradigmatic case histories from the real world—including examples like the diverging paths taken by Jamie Dimon at JPMorgan Chase and Charles Prince at Citigroup—Execution provides the realistic and hard-nosed approach to business success that could come only from authors as accomplished and insightful as Bossidy and Charan. |
in search of excellence chapter summary: The Excellence Dividend Tom Peters, 2018-04-03 Brilliantly simple, actionable guidelines for success that any business leader can immediately implement. “Tom Peters' new book is a bundle of beautiful dynamite. While I've been a CEO for 30 years, I still learned much worth knowing from The Excellence Dividend. You will too.” —John C. Bogle, founder, Vanguard For decades Tom Peters has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is more important than ever. With his unparalleled expertise and inimitable charisma, Peters provides a roadmap for you and your organization to thrive amidst the tech tsunami, and he has a lot of fun doing it. The Excellence Dividend is an important new book from one of today’s greatest business thinkers. |
in search of excellence chapter summary: The Circle of Innovation Tom Peters, 2010-09-08 Tom Peters--brilliant, original, and perhaps the most inspiring and listened-to business thinker of our time--has a lot on his mind these days. And he wants to share it in The Circle of Innovation. The world of business is in a permanent state of flux, he argues, a state of chaos in which constant innovation is the only survival strategy--for the individual and for the organization. And he presents here a lifesaving handbook--both provocative and practical--designed to turn any organization into a perpetual innovation machine. In 400 seminars in 47 states and 22 countries in the last five years, Peters has reexamined, refined, and reinvented his views on innovation. Now he brings those seminars--and his passion--to the reader in a landmark book. It is meant, he writes, to both terrify and enlighten. These are times of matchless peril for those who fail to grasp the nettle...and times of matchless opportunity for those who do. To keep us alert, limber, and ready for action, he provokes and cajoles in chapter after chapter. Among his institutions and revelations: We Are All Michelangelos. He shows how to transform every jobholder into a full-fledged businessperson. All Value Comes from the Professional Services. How to convert sluggish staff units into Vital Centers of Intellectual Capital Accumulation. The System is the Solution. How to build great systems--which go far beyond nuts and bolts. Create Waves of Lust. Quality is not the automatic advantage it recently was. There is a pressing need to reverse the rising tide of product and service commoditization. Tommy Hilfiger Knows. In a crowded marketplace, branding is far more important than ever before. It's a Woman's World. How to capitalize on the fact that women purchase/are purchasing agents for well over half of U.S. commercial and consumer goods. Little Things Are the Only Things. As the Blight of Sameness encroaches on market after market, design is often the best tool in services or manufacturing for sustainable differentiation. We're Here to Live Life Out Loud. Why transformational leaders of the future must have laser-like focus, tell the truth, and live on the lunatic fringe. The hallmarks of Tom Peters legend are an insatiable curiosity, an agile intellect, a pragmatic perspective, and an uncanny ability to gauge the global zeitgeist. These qualities are all brought to bear as Peters sets out to engage, enrage, and ultimately empower his readers, amid forces that are reshaping not only business but every aspect of human experience. |
in search of excellence chapter summary: Beyond Performance Scott Keller, Colin Price, 2011-06-01 The secret of achieving and sustaining organizational excellence revealed In an ever-changing world where only a third of excellent organizations stay that way over the long term, and where even fewer are able to implement successful change programs, leaders are in need of big ideas and new tools to thrive. In Beyond Performance, McKinsey & Company's Scott Keller and Colin Price give you everything you need to build an organization that can execute in the short run and has the vitality to prosper over the long term. Drawing on the most exhaustive research effort of its kind on organizational effectiveness and change management, Keller and Price put hard science behind their big idea: that the health of an organization is equally as important as its performance. In the book's foreword, management guru Gary Hamel refers to this notion as a new manifesto for thinking about organizations. The authors illustrate why copying management best practices from other companies is more dangerous than helpful Clearly explains how to determine the mutually reinforcing combination of management practices that best fits your organization's context Provides practical tools to achieve superior levels of performance and health through a staged change process: aspire, assess, architect, act, and advance. Among these are new techniques for dealing with those aspects of human behavior that are seemingly irrational (and therefore confound even the smartest leaders), yet entirely predictable Ultimately, building a healthy organization is an intangible asset that competitors copy at their peril and that enables you to skillfully adapt to and shape your environment faster than others—giving you the ultimate competitive advantage. |
in search of excellence chapter summary: The Effective Executive Peter Drucker, 2018-03-09 The measure of the executive, Peter Drucker reminds us, is the ability to 'get the right things done'. Usually this involves doing what other people have overlooked, as well as avoiding what is unproductive. He identifies five talents as essential to effectiveness, and these can be learned; in fact, they must be learned just as scales must be mastered by every piano student regardless of his natural gifts. Intelligence, imagination and knowledge may all be wasted in an executive job without the acquired habits of mind that convert these into results. One of the talents is the management of time. Another is choosing what to contribute to the particular organization. A third is knowing where and how to apply your strength to best effect. Fourth is setting up the right priorities. And all of them must be knitted together by effective decision-making. How these can be developed forms the main body of the book. The author ranges widely through the annals of business and government to demonstrate the distinctive skill of the executive. He turns familiar experience upside down to see it in new perspective. The book is full of surprises, with its fresh insights into old and seemingly trite situations. |
in search of excellence chapter summary: 12: The Elements of Great Managing Gallup, James Harter, 2014-12-02 Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules. 12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement. |
in search of excellence chapter summary: Business Success Through Service Excellence Moira Clark, Susan Baker, 2007-03-30 The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show how leading companies have achieved success. Each chapter begins with a review of the key components of service excellence followed by two mini exemplar case studies that highlight how those companies have achieved success in that particular area. An introductory chapter proposes a framework based on the Unisys model that shows how companies can become customer centric, and a final chapter takes an integrative approach and features a case study from the overall winners of the Awards to highlight how this company has achieved success. An additional feature of the book is the service excellence questionnaire. Purchasers of the book are able to go online to complete the questionnaire and submit it to establish their competitive benchmark against other companies in both the same sector and across different sectors. A web site accompanies the book where updates on the category winners are featured to ensure that current information is always available. |
in search of excellence chapter summary: Traction Gino Wickman, 2012-04-03 OVER 1 MILLION COPIES SOLD! Do you have a grip on your business, or does your business have a grip on you? All entrepreneurs and business leaders face similar frustrations—personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or, once made, fail to be properly implemented. But there is a solution. It's not complicated or theoretical.The Entrepreneurial Operating System® is a practical method for achieving the business success you have always envisioned. More than 80,000 companies have discovered what EOS can do. In Traction, you'll learn the secrets of strengthening the six key components of your business. You'll discover simple yet powerful ways to run your company that will give you and your leadership team more focus, more growth, and more enjoyment. Successful companies are applying Traction every day to run profitable, frustration-free businesses—and you can too. For an illustrative, real-world lesson on how to apply Traction to your business, check out its companion book, Get A Grip. |
in search of excellence chapter summary: What It Takes Stephen A. Schwarzman, 2019-09-17 NEW YORK TIMES BESTSELLER From Blackstone chairman, CEO, and co-founder Stephen A. Schwarzman, a long-awaited book that uses impactful episodes from Schwarzman's life to show readers how to build, transform, and lead thriving organizations. Whether you are a student, entrepreneur, philanthropist, executive, or simply someone looking for ways to maximize your potential, the same lessons apply. People know who Stephen Schwarzman is—at least they think they do. He’s the man who took $400,000 and co-founded Blackstone, the investment firm that manages over $500 billion (as of January 2019). He’s the CEO whose views are sought by heads of state. He’s the billionaire philanthropist who founded Schwarzman Scholars, this century’s version of the Rhodes Scholarship, in China. But behind these achievements is a man who has spent his life learning and reflecting on what it takes to achieve excellence, make an impact, and live a life of consequence. Folding handkerchiefs in his father’s linen shop, Schwarzman dreamed of a larger life, filled with purpose and adventure. His grades and athleticism got him into Yale. After starting his career in finance with a short stint at a financial firm called DLJ, Schwarzman began working at Lehman Brothers where he ascended to run the mergers and acquisitions practice. He eventually partnered with his mentor and friend Pete Peterson to found Blackstone, vowing to create a new and different kind of financial institution. Building Blackstone into the leading global financial institution it is today didn’t come easy. Schwarzman focused intensely on culture, hiring great talent, and establishing processes that allow the firm to systematically analyze and evaluate risk. Schwarzman’s simple mantra “don’t lose money” has helped Blackstone become a leading private equity and real estate investor, and manager of alternative assets for institutional investors globally. Both he and the firm are known for the rigor of their investment process, their innovative approach to deal making, the diversification of their business lines, and a conviction to be the best at everything they do. Schwarzman is also an active philanthropist, having given away more than a billion dollars. In philanthropy, as in business, he is drawn to situations where his capital and energy can be applied to drive transformative solutions and change paradigms, notably in education. He uses the skills learned over a lifetime in finance to design, establish, and support impactful and innovative organizations and initiatives. His gifts have ranged from creating a new College of Computing at MIT for the study of artificial intelligence, to establishing a first-of-its-kind student and performing arts center at Yale, to enabling the renovation of the iconic New York Public Library, to founding the Schwarzman Scholars fellowship program at Tsinghua University in Beijing—the single largest philanthropic effort in China’s history from international donors. Schwarzman’s story is an empowering, entertaining, and informative guide for anyone striving for greater personal impact. From deal making to investing, leadership to entrepreneurship, philanthropy to diplomacy, Schwarzman has lessons for how to think about ambition and scale, risk and opportunities, and how to achieve success through the relentless pursuit of excellence. Schwarzman not only offers readers a thoughtful reflection on all his own experiences, but in doing so provides a practical blueprint for success. |
in search of excellence chapter summary: EL Excellence Every Day Tonya Ward Singer, 2018-01-30 You have to see this book to believe this book. And once you use this book it will quickly become your most treasured teaching resource. What exactly is so remarkable? All of the best teaching tools in language and literacy are at your fingertips! Just flip to that strategy you want to learn or that literacy goal you want to reach for a wealth of ready-to-use resources to actively engage learners, build academic language, and strategically support literacy instruction. Much more than a resource for EL specialists, EL Excellence Every Day is written for every teacher, with a singular focus on improving the ways we all differentiate literacy instruction. Busy teachers especially will appreciate: Over 85 flip-to strategies that help you engage and support all learners 200+ prompts and linguistic scaffolds to facilitate academic conversations connected to specific literacy goals Lesson-ready resources for essential literacy goals: anticipate before reading, read to understand, read to analyze and infer, and write with text evidence Formative assessment tasks and if/then charts for personalizing teaching to every student Differentiation guides that demonstrate how to adjust supports across EL proficiency levels Intuitive, color-coded design so you can find what you need, when you need it No one lesson or strategy is ever the perfect solution for every student. No one student learns in the same way. If there’s one universal truth in teaching it’s that every child is unique. Devour this book and soon enough you’ll provide the excellent literacy instruction each and every student deserves each and every day. “We need resources that clearly and quickly help us to meet diverse instructional needs every day in every classroom. Tonya Ward Singer’s EL Excellence Every Day: The Flip-to Guide for Differentiating Academic Literacy is such a resource.” --JEFF ZWIERS, from the foreword |
in search of excellence chapter summary: In Pursuit of Excellence Terry Orlick, 2000 >In Pursuit of Excellence, Third Edition,> shows you how to develop the positive outlook that turns ordinary competitors into winners... on the playing field and off. You'll learn how to focus your commitment, overcome obstacles to excellence, and achieve greater personal and professional satisfaction.Author Terry Orlick, an internationally acclaimed sport psychologist, has helped hundreds of Olympic athletes maximize their performances and achieve their goals. In this third edition of >In Pursuit of Excellence>, Orlick presents his special insights and experiences to help you make the most of your potential. He also identifies the Seven Essential Elements of Human Excellence and provides a step-by-step plan for proceeding along your personal path to excellence.Whether you are an athlete, coach, or high achiever in another walk of life, >In Pursuit of Excellence, Third Edition,> provides the expert advice and proven techniques to fulfill your aspirations. |
in search of excellence chapter summary: Surprise the World Michael Frost, 2016-01-14 Sharing your faith doesn’t have to be complicated. Christians are called to be a witness for Christ in daily life, to surprise people around us with the good news of the gospel. Yet putting that mission into regular practice can seem overwhelming. Author Michael Frost, a renowned expert on evangelism, offers refreshingly simple tactics to make evangelism fulfilling, exciting, and effective. Surprise the World teaches clear and practical tools for making evangelism part of your daily life. This short and easy read covers the BELLS method, along with thought-provoking questions and prompts for applying each habit. You’ll learn about each of the five habits: Bless others Eat together Listen to the Spirit Learn Christ Understand yourself as Sent by God into others’ lives Ideal for personal use or training groups on evangelism, the inspiring lessons in this book will transform your view of evangelism in daily life. “A timely wake-up call for believers. A concise and helpful encouragement to those seeking to live on-mission in their communities.” —Ed Stetzer, author and pastor “Eminently doable, entirely practical, and exceptionally effective!” —Felicity Dale, author of An Army of Ordinary People “If every believer developed a lifestyle that included these 5 habits, I’m convinced a great spiritual awakening would take place.” —Al Engler, mission director of Nav Neighbor |
in search of excellence chapter summary: The Cycle of Excellence Tony Rousmaniere, Rodney K. Goodyear, Scott D. Miller, Bruce E. Wampold, 2017-04-07 How do the good become great? Practice! From musicians and executives to physicians and drivers, aspiring professionals rely on deliberate practice to attain expertise. Recently, researchers have explored how psychotherapists can use the same processes to enhance the effectiveness of psychotherapy supervision for career-long professional development. Based on this empirical research, this edited volume brings together leading supervisors and researchers to explore a model for supervision based on behavioral rehearsal with continuous corrective feedback. Demonstrating how this model complements and enhances a traditional, theory-based approach, the authors explore practical methods that readers can use to improve the effectiveness of their own psychotherapy training and supervision. This book is the 2018 Winner of the American Psychological Association Supervision & Training Section's Outstanding Publication of the Year Award. |
in search of excellence chapter summary: Logistical Excellence Donald J. Bowersox, 2013-10-22 Benefit from the practices of the best logistics managers One of the nation's top authorities on logistics management presents a focused interpretation of research findings to help managers improve logistical competency within their organizations. Zeroing in on the best practices of successful logistic managers - and well supported by statistical evidence this handbook provides a sequential model as well as extensive coverage of Electronic Data Interchange in the logistics process. You'll find out why logistics must play an increasingly critical role in overall corporate strategy in the coming years, and why its managers must learn to better manage change. Special emphasis is placed on the development of strategic alliances to increase corporate speed and quality. Throughout the eight chapters, an action-oriented case dialogue facilitates interest and ease of reading. |
in search of excellence chapter summary: Becoming a Student-Ready College Tia Brown McNair, Susan Albertine, Michelle Asha Cooper, Nicole McDonald, Thomas Major, Jr., 2016-06-27 Boost student success by reversing your perspective on college readiness The national conversation asking Are students college-ready? concentrates on numerous factors that are beyond higher education's control. Becoming a Student-Ready College flips the college readiness conversation to provide a new perspective on creating institutional value and facilitating student success. Instead of focusing on student preparedness for college (or lack thereof), this book asks the more pragmatic question of what are colleges and universities doing to prepare for the students who are entering their institutions? What must change in an institution's policies, practices, and culture in order to be student-ready? Clear and concise, this book is packed with insightful discussion and practical strategies for achieving your ambitious student success goals. These ideas for redesigning practices and policies provide more than food for thought—they offer a real-world framework for real institutional change. You'll learn: How educators can acknowledge their own biases and assumptions about underserved students in order to allow for change New ways to advance student learning and success How to develop and value student assets and social capital Strategies and approaches for creating a new student-focused culture of leadership at every level To truly become student-ready, educators must make difficult decisions, face the pressures of accountability, and address their preconceived notions about student success head-on. Becoming a Student-Ready College provides a reality check based on today's higher education environment. |
in search of excellence chapter summary: The Goal Eliyahu M. Goldratt, Jeff Cox, 2016-08-12 Alex Rogo is a harried plant manager working ever more desperately to try and improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a colleague from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done. Described by Fortune as a 'guru to industry' and by Businessweek as a 'genius', Eliyahu M. Goldratt was an internationally recognized leader in the development of new business management concepts and systems. This 20th anniversary edition includes a series of detailed case study interviews by David Whitford, Editor at Large, Fortune Small Business, which explore how organizations around the world have been transformed by Eli Goldratt's ideas. The story of Alex's fight to save his plant contains a serious message for all managers in industry and explains the ideas which underline the Theory of Constraints (TOC) developed by Eli Goldratt. Written in a fast-paced thriller style, The Goal is the gripping novel which is transforming management thinking throughout the Western world. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors! |
in search of excellence chapter summary: An Ethic of Excellence Ron Berger, 2003 The author gives us a vision of educational reform that transcends standards, curriculum, and instructional strategies. He argues for a paradigm shift-a schoolwide embrace of an ethic of excellence and with a passion for quality describes what's possible when teachers, students, and parents commit to nothing less than the best. The author tells exactly how this can be done, from the blackboard to the blacktop to the school boardroom. |
in search of excellence chapter summary: Victory Through Organization: Why the War for Talent is Failing Your Company and What You Can Do about It Dave Ulrich, David Kryscynski, Wayne Brockbank, Mike Ulrich, 2017-04-07 #1 Wall Street Journal and USA Today bestselling author Dave Ulrich offers HR professionals a new line of defense in the corporate “war for talent.” Destined to be a classic in the field, this game-changing book from HR visionary Dave Ulrich tackles one of the greatest challenges in Human Resources today: the talent wars. As companies grow increasingly and aggressively competitive in hiring and nurturing individual employees, this book offers a refreshing, revolutionary alternative. By creating dynamic systems that leverage talent throughout the organization, you can create a unified whole that is greater than the sum of its parts. In the long run, that’s what gives your company the competitive edge it needs. Based on the research findings of the latest round of Ulrich’s legendary HR Competency Survey, this groundbreaking book is sure to spark debate, shatter myths, and inspire real change throughout the HR community. Filled with fact-based insights and field-tested strategies, it proves that your organization’s success lies, not in the talent you have, but what you do with the talent once you have it. This book shows you how to build capabilities, strengthen systems, and empower human capital—for longer lasting success. |
in search of excellence chapter summary: High Performance Habits Brendon Burchard, 2017-09-19 THESE HABITS WILL MAKE YOU EXTRAORDINARY. Twenty years ago, author Brendon Burchard became obsessed with answering three questions: 1. Why do some individuals and teams succeed more quickly than others and sustain that success over the long term? 2. Of those who pull it off, why are some miserable and others consistently happy on their journey? 3. What motivates people to reach for higher levels of success in the first place, and what practices help them improve the most After extensive original research and a decade as the world’s leading high performance coach, Burchard found the answers. It turns out that just six deliberate habits give you the edge. Anyone can practice these habits and, when they do, extraordinary things happen in their lives, relationships, and careers. Which habits can help you achieve long-term success and vibrant well-being no matter your age, career, strengths, or personality? To become a high performer, you must seek clarity, generate energy, raise necessity, increase productivity, develop influence, and demonstrate courage. The art and science of how to do all this is what this book is about. Whether you want to get more done, lead others better, develop skill faster, or dramatically increase your sense of joy and confidence, the habits in this book will help you achieve it faster. Each of the six habits is illustrated by powerful vignettes, cutting-edge science, thought-provoking exercises, and real-world daily practices you can implement right now. If you’ve ever wanted a science-backed, heart-centered plan to living a better quality of life, it’s in your hands. Best of all, you can measure your progress. A link to a free professional assessment is included in the book. |
in search of excellence chapter summary: Scaling Up Excellence Robert I. Sutton, Huggy Rao, 2014-02-04 In Scaling Up Excellence, bestselling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up farther, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries – including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare -- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between “Buddhism” versus “Catholicism” -- whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people -- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge. It is destined to become the standard bearer in the field. |
in search of excellence chapter summary: Managing Business Performance Umit S. Bititci, 2015-08-11 Motivate, engage, and achieve lasting success with more effective performance management Managing Business Performance offers a unique blueprint for achieving organisational excellence through improved productivity, efficiency, engagement, and morale. With a unique approach that acknowledges the human aspect of performance management, this book combines technical and social know-how to give you a solid framework for designing, configuring, and managing performance improvement initiatives with sustainable results. You'll find practical models, techniques, and tools that take you beyond management theory into advice that you can use, with clear explanations that steer you toward the customisations that would best suit your organisation. International case studies illustrate these ideas in action, providing an intimate look at how cultural differences impact management strategies, and insight into how they can be managed. Organisational performance tools and techniques are well established, but many organisations will never realise their full benefit. This book helps you get more out of your performance strategy by showing you how the organisation's complex social nature impacts real-world outcomes, and how it can be used to drive better performance. Blend technical and social management strategies Keep people motivated and engaged See better results with more staying power Get the very best from your organisation Performance management strategies that fail to take people into account are counterproductive. There's no better way to de-motivate, demoralise, and disengage the people upon whom the organisation depends. Sustainable success requires a blended approach that utilizes the most effective science within the art of people management, and Managing Business Performance gives you a solid foundation for better business performance strategy. |
in search of excellence chapter summary: Communication Excellence Ralph Tench, Dejan Verčič, Ansgar Zerfass, Ángeles Moreno, Piet Verhoeven, 2017-03-28 Exploring the implications of 10 years of data from more than 21,000 communication professionals across Europe, combined with case studies and interviews with senior communication directors from top European companies and organisations, this book provides an insight into how to build, develop and lead excellent communication. It presents a culmination of research and best practice models, covering strategic communication, the impact on reputation, crisis, mediatisation, organisational culture, new digital, social and mobile media as well as the development of professionalisation. Providing clear guidance on the difference between normal and excellent communications departments, the book shows readers how communication can effectively influence and support the organisation and positively fit within the business strategy of today’s global and changing markets. The study behind this book, the European Communication Monitor, is known as the most comprehensive provider of reliable data in the communication field worldwide. |
in search of excellence chapter summary: Excellence in Mentoring Undergraduate Research Ruth J. Palmer, Andrea N. Hunt, Michael R. Neal, Brad Wuetherick, Jenny Olin Shanahan, Pamela W. Garner, Duhita Mahatmya, Rebecca M. Jones, Shannon N. Davis, Helen Walkington, Eric E. Hall, Elizabeth Ackley, Kearsley Stewart, Vicki L. Baker, Jane Greer, Laura G. Lunsford, Dijana Ihas, Meghan J. Pifer, Caroline J. Ketcham, Susan J. Larson, Heather Fitz Gibbon, John Willison, James Hewlett, 2018-10 Although consensus exists that one defining characteristic of an undergraduate research experience is working closely with a faculty mentor, the majority of research has focused on student gains due to undergraduate research participation. Very little research has examined the processes related to mentoring undergraduate research within faculty and institutional contexts. This cross-disciplinary volume incorporates diverse perspectives on mentoring undergraduate research, including work from scholars at many different types of academic institutions in Australia, Canada, the United Kingdom, and the United States. It strives to extend the scope of the conversation on mentoring undergraduate research to enable scholars in all disciplines in a variety of institutional contexts around the world to critically examine mentoring practices and the role of mentored undergraduate research in higher education. |
in search of excellence chapter summary: The Pursuit of Excellence: The Uncommon Behaviors of the World's Most Productive Achievers Ryan Hawk, 2022-01-25 A master class in achieving and sustaining excellence, even in the most challenging of times—from the host of The Learning Leader Show and author of Welcome to Management Millions of business professionals aspire to become effective leaders. But for hardworking, growth-oriented top performers who are always looking to improve and for rigorous thinkers who are never quite satisfied with the status quo, the true goal is the lifelong pursuit of excellence. Leadership advisor Ryan Hawk has interviewed hundreds of the most productive achievers in the world on his acclaimed podcast, The Learning Leader Show, to discover the best practices for pursuing and sustaining excellence. He found a pattern of uncommon behaviors that set these stellar individuals apart. By following their examples, you will learn how to: Commit to yourself and the process―and build purpose, focus, and discipline Develop resilience to face new challenges―and find inspiration for the long haul Seek guidance―and lead others to new heights Meet the moment―and make the most of every opportunity to excel Create a trusted group of advisors―and become a lifelong learner Packed with specific actions to take, experiments to run, and tools to analyze what works best for you, this uncompromisingly practical guide will inspire, challenge, support, and empower you to become your very best. Put mindsets into action and turn behaviors into habits with The Pursuit of Excellence. |
in search of excellence chapter summary: The Habit of Excellence Langley Sharp, 2023-01-31 The official British Army book on what makes its leadership so successful, and how to become a better leader yourself - whatever your field. 'An extraordinary read for any leader. Truly brilliant' General Stanley McChrystal, author of Team of Teams 'Offers proven tools and strategies ... This excellent book challenges popular assumptions about British Army leadership, revealing what makes it the gold standard' Matthew Syed, author of Rebel Ideas 'If you want to become a better leader, read this book' Eddie Jones, England rugby union coach ___________________ The British Army stands or falls on the quality of its leadership. The stakes couldn't be higher. In The Habit of Excellence, Lieutenant Colonel Langley Sharp MBE - head of the Centre for Army Leadership, part of the Royal Military Academy Sandhurst - distils over three centuries of the Army's experience in the art, science and practice of leadership. Exploring questions that are fundamental to leadership in any area of life - how to build trust and cohesion, achieve a balance between control and delegation, and deliver results in the face of adversity - the book draws on Lt Col Sharp's own experience and the latest research in military history, business, sociology, psychology and behavioural science. We see that leadership is not about the heroic exception, but the habitual practice of doing what is right, difficult and necessary every single day to build a team, look after the people in it and work towards the next objective. This is the first time one of the world's most revered institutions has given an inside and institutional view on what makes its leadership so effective. Going far beyond the latest leadership fads, The Habit of Excellence is for any leader committed to maximising the effectiveness of their teams and unlocking the potential of their people - and themselves. ___________________ 'Excellent. It's hard to see how any leader, whatever their field, wouldn't benefit from reading and rereading it' New Statesman 'Offers lessons for all managers' Financial Times 'Valuable in any walk of life' General Sir Mike Jackson, former Chief of the General Staff 'This very readable book uncovers the skills and qualities that have made Sandhurst a byword for effective leadership. I could not recommend this exceptional book more' General The Lord David Richards, former Chief of the Defence Staff 'Comprehensive and clearly written, and provides valuable lessons for soldiers and civilians alike' Karin von Hippel, Director-General, RUSI 'A terrific book - one that is full of insights and lessons that will be of enormous value to leaders in all fields!' General David Petraeus, former Director of the CIA |
in search of excellence chapter summary: Turn the Ship Around! L. David Marquet, 2013-05-16 “One of the 12 best business books of all time…. Timeless principles of empowering leadership.” – USA Today The best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” —FORTUNE Since Turn the Ship Around! was published in 2013, hundreds of thousands of readers have been inspired by former Navy captain David Marquet’s true story. Many have applied his insights to their own organizations, creating workplaces where everyone takes responsibility for his or her actions, where followers grow to become leaders, and where happier teams drive dramatically better results. Marquet was a Naval Academy graduate and an experienced officer when selected for submarine command. Trained to give orders in the traditional model of “know all–tell all” leadership, he faced a new wrinkle when he was shifted to the Santa Fe, a nuclear-powered submarine. Facing the high-stress environment of a sub where there’s little margin for error, he was determined to reverse the trends he found on the Santa Fe: poor morale, poor performance, and the worst retention rate in the fleet. Almost immediately, Marquet ran into trouble when he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why, the answer was: “Because you told me to.” Marquet realized that while he had been trained for a different submarine, his crew had been trained to do what they were told—a deadly combination. That’s when Marquet flipped the leadership model on its head and pushed for leadership at every level. Turn the Ship Around! reveals how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy’s traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control to his subordinates, and creating leaders. Before long, each member of Marquet’s crew became a leader and assumed responsibility for everything he did, from clerical tasks to crucial combat decisions. The crew became completely engaged, contributing their full intellectual capacity every day. The Santa Fe set records for performance, morale, and retention. And over the next decade, a highly disproportionate number of the officers of the Santa Fe were selected to become submarine commanders. Whether you need a major change of course or just a tweak of the rudder, you can apply Marquet’s methods to turn your own ship around. |
in search of excellence chapter summary: Product Roadmaps Relaunched C. Todd Lombardo, Bruce McCarthy, Evan Ryan, Michael Connors, 2017-10-25 A good product roadmap is one of the most important and influential documents an organization can develop, publish, and continuously update. In fact, this one document can steer an entire organization when it comes to delivering on company strategy. This practical guide teaches you how to create an effective product roadmap, and demonstrates how to use the roadmap to align stakeholders and prioritize ideas and requests. With it, you’ll learn to communicate how your products will make your customers and organization successful. Whether you're a product manager, product owner, business analyst, program manager, project manager, scrum master, lead developer, designer, development manager, entrepreneur, or business owner, this book will show you how to: Articulate an inspiring vision and goals for your product Prioritize ruthlessly and scientifically Protect against pursuing seemingly good ideas without evaluation and prioritization Ensure alignment with stakeholders Inspire loyalty and over-delivery from your team Get your sales team working with you instead of against you Bring a user and buyer-centric approach to planning and decision-making Anticipate opportunities and stay ahead of the game Publish a comprehensive roadmap without overcommitting |
in search of excellence chapter summary: Progress in Performance Management Marc Helmold, Warda Samara, 2019-07-13 This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices, case studies and real-world examples are used to reveal the diversity of performance measurement methods, methodologies and principles in practice. Readers will gain comprehensive insights into the status quo of performance management, including primary functions such as supply, operations and sales, and secondary functions like finance, human resources, and information systems. Focusing on ‘best-in-class’ performance excellence, the book offers the ideal guide for any organization pursuing competitive advantages across all corporate functions and focusing on value-adding activities. |
in search of excellence chapter summary: Places of Excellence Martin Tröndle, Johanna Schindler, 2021 This book investigates how excellence and reputability are formed, performed, and perceived at well renowned international higher education institutions. Along six detailed ethnographic case descriptions - including University of Warwick, Goldsmiths, New York University, School of the Art Institute Chicago, Ohio State University, and HEC Montréal - it asks how master's programs in arts management and cultural policy achieved reputability and how this affects the everyday academic live. A cross-case analysis revealed a set of overall drivers that seem to have a great impact on the reputation of the studied programs. By focusing on the design and content of the teaching environments as well as on motivational, emotional, and social aspects of the learning situation at these six higher education institutions, the book offers a holistic understanding of reputability and excellence. About the authors Johanna Schindler is a postdoctoral researcher at the WÜRTH Chair of Cultural Production at Zeppelin University, Friedrichshafen, Germany, and Managing Editor of the peer-reviewed Journal of Cultural Management and Cultural Policy. Previously, she worked as a curatorial assistant at Kunstmuseum Liechtenstein, Vaduz; a manager of the International Association of Curators of Contemporary Art; and a researcher and coordinator at Haus der Kulturen der Welt, Berlin. Martin Tröndle is the WÜRTH Chair of Cultural Production at Zeppelin University, Friedrichshafen, Germany. He is a principal investigator of Experimental Concert Research, a project that investigates aesthetic experience in classical concerts. He is also Co-Editor in Chief of the peer-reviewed Journal of Cultural Management and Cultural Policy. Previously, he was the principal investigator of eMotion - mapping museum experience (2008-14), a project that experimentally analyzed the experience of the museumgoer. |
in search of excellence chapter summary: Excellence Andreas J. Köstenberger, 2011 Calls all Christians, and especially aspiring pastors, scholars, and teachers, to a life of virtue lived out in excellence. This book is an important character check for all Christians engaged in teaching and ministry. |
in search of excellence chapter summary: Identity in Action Perry L Glanzer, 2021-02-09 Colleges today are filled with talk about identity and identity politics. But Glanzer shifts the conversation in Identity in Action by focusing on something one rarely hears anyone mention--the idea of identity excellence. In various professions, identity excellence means becoming an excellent accountant, biologist, historian, social worker, or teacher. But professors rarely go farther to talk the identities that really matter to students. What does it mean to be: an excellent friend? a good neighbor? a steward of one's body, possessions, or the environment? And what about social identities? How does Christianity impact: how I think about race? or gender? or citizenship? Students are often unaware of how to resolve conflicts between these identities on their own. Identity in Action, empowers readers to be excellent--and think deeply about the why questions of life in a practical, theologically informed manner. With personal stories and expert research, Glanzer explains how students can untangle the confusion and integrate their core identities with excellence.-- |
in search of excellence chapter summary: The Essence of Excellence Peter Hines, Chris Butterworth, 2019 |
in search of excellence chapter summary: Excellence in Sales Holger Dannenberg, Dirk Zupancic, 2008-12-11 Excellence in Sales is an integrated management approach for professional sales organisations. The authors collected best and worst practices in sales and customer management. The concept for true excellence in sales is relying on a set of levers which are explained in a systematic manner. Readers get the chance to compare their solutions with the worldwide top performers. Illustrations and numerous recommendations for implementation show how to improve the overall performance of companies. |
in search of excellence chapter summary: In Search of Honor Donna L. Hess, 1991 Young Jacques Chenier, caught up in the anarchy and terror of the French Revolution, finds himself living a precarious existence as one calamity succeeds another. His biggest fight, however, is to free himself from the prison of his own bitterness. |
in search of excellence chapter summary: Inner Excellence Jim Murphy, 2025-03-11 TRAIN YOUR HEART AND MIND FOR EXTRAORDINARY SUCCESS Discover the bestselling training system that has developed world champions - a step-by-step manual for mastering your mind for peak performance and living with absolute fullness of life. Inner Excellence shows you how to: DEVELOP SELF-MASTERY - and let go of what you can't control. OVERCOME ANXIETY - and build powerful mental habits. REMOVE MENTAL BLOCKS - and get out of your own way. TRAIN YOUR SUBCONSCIOUS MIND - and release limiting beliefs. As a professional baseball player, Jim Murphy's sense of worth revolved around results. He was focused on achievement but also afraid of failure. When he started coaching professional and Olympic athletes, he often encountered the same mindset. He became obsessed with learning how the best in the world performed with poise under pressure. After years of research, Murphy had a revelatory insight: that the pursuit of extraordinary performance and the pursuit of the best possible life are the same path. Filled with exercises, techniques and tools that will improve every area of your life, Inner Excellence trains your heart and mind for extraordinary performance and the best possible life. |
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