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groupon itil foundation: ITIL Foundation Exam Study Guide Liz Gallacher, Helen Morris, 2012-08-15 Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you. |
groupon itil foundation: Innovative Business Practices Alkis Thrassou, Demetris Vrontis, 2013-07-16 This second decade of the millennium finds the world changing at a once unimaginable pace. Businesses, tangled in the interwoven threads of galloping globalization, technological advances, cultural diversity, economic recession and deep-rooted human social evolution, struggle to keep up with incessant changes; consequently and inexorably experiencing severe difficulties and disorientation. Executives, much bewildered, habitually turn to conventional, time-honoured strategies and practices, which increasingly fail to offer the much-sought answers and means to survival, competitiveness and growth. We are currently experiencing a business era of turbulence and dynamic change – an era that inherently rejects conventionality and orthodox business theory to reward businesses embracing agility, reflex-style adaptability, innovation and creativity. This turbulence is, however, not a parenthesis or even a pattern, but the new reality in which each business must reinvent and redefine itself. This is a new reality of stakeholders that shift focus from the external to the internal, from the tangible to the intangible, and from fact to perception. This book presents research and paradigms that transcend classical theory in order to examine how business practice is positively affected by these conditions. Across a multitude of sectors and organisational types, scholars of different business specialisations set the theoretical foundations of contemporary thinking and present their practical implementations. |
groupon itil foundation: Big Data For Dummies Judith S. Hurwitz, Alan Nugent, Fern Halper, Marcia Kaufman, 2013-04-02 Find the right big data solution for your business or organization Big data management is one of the major challenges facing business, industry, and not-for-profit organizations. Data sets such as customer transactions for a mega-retailer, weather patterns monitored by meteorologists, or social network activity can quickly outpace the capacity of traditional data management tools. If you need to develop or manage big data solutions, you'll appreciate how these four experts define, explain, and guide you through this new and often confusing concept. You'll learn what it is, why it matters, and how to choose and implement solutions that work. Effectively managing big data is an issue of growing importance to businesses, not-for-profit organizations, government, and IT professionals Authors are experts in information management, big data, and a variety of solutions Explains big data in detail and discusses how to select and implement a solution, security concerns to consider, data storage and presentation issues, analytics, and much more Provides essential information in a no-nonsense, easy-to-understand style that is empowering Big Data For Dummies cuts through the confusion and helps you take charge of big data solutions for your organization. |
groupon itil foundation: ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition Claire Agutter, 2020-04-28 ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus. |
groupon itil foundation: Introduction to E-Commerce Zheng Qin, Guolong Wang, Wanqiu Deng, Yanli Hao, 2025-01-03 This book brings together the new trends, new knowledge, new methods and new tools in the development of e-commerce in China and global and appropriately expounds the basic concepts and cultural concepts of e-commerce from the perspective of e-commerce basic knowledge and e-commerce culture. The key technology involved including e-commerce support, payment, and security is introduced. This book highlights the practical application of the applied psychology of e-commerce in business activities and expounds the system structure, transaction mode, and decision-making strategy paradigm of e-commerce with typical examples. This book helps readers to understand the basic concepts, the latest knowledge and the way of e-commerce development. This book elaborates the theory, specific tools, methods, and practical experience, which can be used as a textbook or professional book for e-commerce courses and also a reference book for interested readers. |
groupon itil foundation: ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition Claire Agutter, 2020-04-14 ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus. |
groupon itil foundation: Business Process Management Workshops Chiara Di Francescomarino, Remco Dijkman, Uwe Zdun, 2020-01-03 This book constitutes revised papers from the twelve International Workshops held at the 17th International Conference on Business Process Management, BPM 2019, in Vienna, Austria, in September 2019: The third International Workshop on Artificial Intelligence for Business Process Management (AI4BPM) The third International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT) The 15th International Workshop on Business Process Intelligence (BPI) The first International Workshop on Business Process Management in the era of Digital Innovation and Transformation (BPMinDIT) The 12th International Workshop on Social and Human Aspects of Business Process Management (BPMS2) The 7th International Workshop on Declarative, Decision and Hybrid approaches to processes (DEC2H) The second International Workshop on Methods for Interpretation of Industrial Event Logs (MIEL) The first International Workshop on Process Management in Digital Production (PM-DiPro) The second International Workshop on Process-Oriented Data Science for Healthcare (PODS4H) The fourth International Workshop on Process Querying (PQ) The second International Workshop on Security and Privacy-enhanced Business Process Management (SPBP) The first International Workshop on the Value and Quality of Enterprise Modelling (VEnMo) Each of the workshops discussed research still in progress and focused on aspects of business process management, either a particular technical aspect or a particular application domain. These proceedings present the work that was discussed during the workshops. |
groupon itil foundation: Trends and Challenges in Digital Business Innovation Vincenzo Morabito, 2014-02-04 This book describes the trends in digital innovation that are of most importance for businesses and explores the key challenges. The book is in three parts, the first of which focuses on developments in digital systems. Here, the ever-growing relevance of big data, cloud computing, and mobile services for business is discussed, and detailed consideration is given to the importance of social listening for understanding user behavior and needs and the implications of IT consumerization. In the second part, trends in digital management are examined, with chapters devoted to work practice, digital business identity as well as branding and governance. The final part of the book presents and reviews case studies of digital innovation at the global level that provide a benchmark of best practices, with inclusion of instructive fact sheets. While the book offers academic coverage of the digital transformation of business organizations and the associated challenges, it also describes concrete, real-world issues in clear, easy-to-understand language and will serve as a toolbox for managers that can be readily consulted. The text is supported by informative illustrations and tables, and practitioners will also benefit from the reported case studies and highlighted insights and recommendations. |
groupon itil foundation: Mobile Banking B. Nicoletti, 2014-07-24 Mobile is impacting heavily on our society today. In this book, Nicoletti analyzes the application of mobile to the world of financial institutions. He considers future developments and the possible use of mobile to help the transformation in products, processes, organizations and business models of financial institutions globally. |
groupon itil foundation: Introduction to E-Commerce Jeffrey F. Rayport, Bernard J. Jaworski, 2001-02 |
groupon itil foundation: Test-Driven Infrastructure with Chef Stephen Nelson-Smith, 2013-10-11 Since Test-Driven Infrastructure with Chef first appeared in mid-2011, infrastructure testing has begun to flourish in the web ops world. In this revised and expanded edition, author Stephen Nelson-Smith brings you up to date on this rapidly evolving discipline, including the philosophy driving it and a growing array of tools. You’ll get a hands-on introduction to the Chef framework, and a recommended toolchain and workflow for developing your own test-driven production infrastructure. Several exercises and examples throughout the book help you gain experience with Chef and the entire infrastructure-testing ecosystem. Learn how this test-first approach provides increased security, code quality, and peace of mind. Explore the underpinning philosophy that infrastructure can and should be treated as code Become familiar with the MASCOT approach to test-driven infrastructure Understand the basics of test-driven and behavior-driven development for managing change Dive into Chef fundamentals by building an infrastructure with real examples Discover how Chef works with tools such as Virtualbox and Vagrant Get a deeper understanding of Chef by learning Ruby language basics Learn the tools and workflow necessary to conduct unit, integration, and acceptance tests |
groupon itil foundation: Patently Persuasive Karen Lisko (Senior Litigation Consultant), Kevin Boully, 2013 Patently Persuasive is a how to strategy guide for persuasion in patent cases, underpinned by considerable jury research, survey data, and the human stories illuminating both. There are some distinct differences between jury persuasion in civil litigation and jury persuasion in patent litigation. The unique and changing facets of intellectual property law coupled with the complexities of most patent cases create a different set of challenges for litigators. Those challenges impact decisions and strategies you apply from discovery through verdict. Drawing upon their research with hundreds of actual and mock jurors over the past 18 years and upon their won strategy consultation on numerous patent cases, Karen Lisko and Kevin Boully discuss important realities of patent juries that demand consideration when trying cases before these fact finders. Book jacket. |
groupon itil foundation: Business Analysis James Cadle, Donald Yeates, 2014 Business analysts must respond to the challenges of today's highly competitive global economy by developing practical, creative and financially sound solutions and this excellent guide gives them the necessary tools. It is also ideal for students wanting to gain university and industry qualifications. This new edition includes expanded discussions regarding gap analysis and benefits management, the impact of Agile software development and an introduction to business architecture. |
groupon itil foundation: INTRODUCTION TO INFORMATION TECHNOLOGY RAJARAMAN, V., 2018-01-01 his textbook is designed to teach a first course in Information Technology (IT) to all undergraduate students. In view of the all-pervasive nature of IT in today’s world a decision has been taken by many universities to introduce IT as a compulsory core course to all Bachelor’s degree students regardless of their specialisation. This book is intended for such a course. The approach taken in this book is to emphasize the fundamental “Science” of Information Technology rather than a cook book of skills. Skills can be learnt easily by practice with a computer and by using instructions given in simple web lessons that have been cited in the References. The book defines Information Technology as the technology that is used to acquire, store, organize, process and disseminate processed data, namely, information. The unique aspect of the book is to examine processing all types of data: numbers, text, images, audio and video data. As IT is a rapidly changing field, we have taken the approach to emphasize reasonably stable, fundamental concepts on which the technology is built. A unique feature of the book is the discussion of topics such as image, audio and video compression technologies from first principles. We have also described the latest technologies such as ‘e-wallets’ and ‘cloud computing’. The book is suitable for all Bachelor’s degree students in Science, Arts, Computer Applications, and Commerce. It is also useful for general reading to learn about IT and its latest trends. Those who are curious to know, the principles used to design jpg, mp3 and mpeg4 compression, the image formats—bmp, tiff, gif, png, and jpg, search engines, payment systems such as BHIM and Paytm, and cloud computing, to mention a few of the technologies discussed, will find this book useful. KEY FEATURES • Provides comprehensive coverage of all basic concepts of IT from first principles • Explains acquisition, compression, storage, organization, processing and dis-semination of multimedia data • Simple explanation of mp3, jpg, and mpeg4 compression • Explains how computer networks and the Internet work and their applications • Covers business data processing, World Wide Web, e-commerce, and IT laws • Discusses social impacts of IT and career opportunities in IT and IT enabled services • Designed for self-study with every chapter starting with learning objectives and concluding with a comprehensive summary and a large number of exercises. |
groupon itil foundation: VeriSMTM: Unwrapped and Applied Claire Agutter, Johann Botha, Suzanne Van Hove, 2018-09-25 VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance. |
groupon itil foundation: Knowledge Management Tools and Techniques Madanmohan Rao, 2012-06-14 Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions—technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the 8Cs framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners. |
groupon itil foundation: VeriSMTM - A Pocket Guide Doug Tedder, Michelle Major-Goldsmith, Simon Dorst, 2018-03-15 This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service. VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to: • Managers - who want to understand how to leverage evolving management practices; • Service owners and service managers - who need to bring their skills up to date and understand how service management has changed; • Executives - who are accountable for effective service delivery; • Graduates and undergraduates - who will be joining organizations and who need to understand the principles of service management. |
groupon itil foundation: Linux Essentials (010-160) Jason Dion, 2020-07-15 In this book, you will receive a crash course that will introduce you to everything you need to know to pass the LPI Linux Essentials(R) certification exam. This book covers just the essentials with no fluff, filler, or extra material, so you can learn the material quickly and conquer the certification exam with ease. The LPI Linux Essentials(R) exam is the first certification exam in the Linux Professional Institute's certification path. This certification is designed to test your ability to use the basic console line editor and to demonstrate an understanding of processes, programs, and components of the Linux operating system. This book assumes that you have no previous experience with the Linux operating system and will teach you exactly what you need to know to take and pass the Linux Essentials(R) certification exam on your first attempt. |
groupon itil foundation: Management of Risk , 2002 This guide is intended to help organisations put in place effective frameworks for taking informed decisions about risk. It brings together recommended approaches, checklists and pointers to more detailed information on tools and techniques. The topics covered include: the principles of risk management; how risks are managed; managing risks at the strategic, programme, project and operational level; techniques and examples of the benefits of risk management. The publication draws on the experience of experts from both the private and public sector. |
groupon itil foundation: Open Source for the Enterprise Dan Woods, Gautam Guliani, 2005-07-27 This book provides something far more valuable than either the cheerleading or the fear-mongering one hears about open source. The authors are Dan Woods, former CTO of TheStreet.com and a consultant and author of several books about IT, and Gautam Guliani, Director of Software Architecture at Kaplan Test Prep & Admissions. Each has used open source software for some 15 years at IT departments large and small. They have collected the wisdom of a host of experts from IT departments, open source communities, and software companies. Open Source for the Enterprise provides a top to bottom view not only of the technology, but of the skills required to manage it and the organizational issues that must be addressed. |
groupon itil foundation: Essential Node.js Security Liran Tal, 2017-01-21 Hands-on and abundant with source code for a practical guide to Securing Node.js web applications. This book is intended to be a hands-on thorough guide for securing web applications based on Node.js and the ExpressJS web application framework. Many of the concepts, tools and practices in this book are primarily based on open source libraries and the author leverages these projects and highlights them. The main objective of the book is to equip the reader with practical solutions to real world problems, and so this book is heavily saturated with source code examples as well as a high level description of the risks involved with any security topic, and the practical solution to prevent or mitigate it. |
groupon itil foundation: The Technology Fallacy Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky, Garth R. Andrus, 2022-08-23 Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology. Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental. The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.” Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review. |
groupon itil foundation: Programming in the Key of C# Charles Petzold, 2004 Learning to program is like learning a musical instrument. It takes dedication, lots of practice, and a great teacher. This primer-created by award-winning author Charles Petzold-focuses on the fundamentals of composing code with C#, an intuitive object-oriented programming language ideal for creating solutions for Microsoft Windows and the Web. Whether you're new to programming or new to C#, you'll quickly build the skills you need to orchestrate your own applications in the key of C#. Discover how to: .Start simple with variables-integers and text strings .Learn the basics of user input and output .Get deeper into data types with decimals and floating point .Explore how Booleans help a program make decisions .Branch, loop, and enumerate to perform selective and repetitive tasks .Prevent your programs from crashing with structured exception handling .Assemble classes from fields, methods, and properties .Extend classes with inheritance, operators, and virtual methods .Store information in data fields .Teach your programs to play music in the key of C# |
groupon itil foundation: Introduction to Information Technology Efraim Turban, 2001 |
groupon itil foundation: Building Evolutionary Architectures Neal Ford, Rebecca Parsons, Patrick Kua, 2017-09-18 The software development ecosystem is constantly changing, providing a constant stream of new tools, frameworks, techniques, and paradigms. Over the past few years, incremental developments in core engineering practices for software development have created the foundations for rethinking how architecture changes over time, along with ways to protect important architectural characteristics as it evolves. This practical guide ties those parts together with a new way to think about architecture and time. |
groupon itil foundation: Tech and the City Maria Teresa Cometto, Alessandro Piol, 2013 Over 1,000 New York-based technology startups are currently hiring. This may come as a surprise to many who thought of New York as the capital of traditional industries such as financial services, media, advertising and fashion, but not necessarily as a high-tech hub. Yet, it is true: over the past several years the level of startup activity in the city of New York has increased at an exponential rate, reaching and surpassing Boston in number of tech companies formed and money invested. It is good news for the Bloomberg administration that has made the creation of a high-tech industry a strategic priority after the financial collapse of 2008. It is also good news for the many investors in the city (both angels and venture capitalists) who have seen the number of opportunities created increase at a fast rate. And it is good news for the entrepreneurs who can finally benefit from a working ecosystem and from an influx of capital not seen since the internet bubble of the late '90s. Tech and the City is the first book telling the story of how and why this is happening: from the birth of Silicon Alley in the '90s to today's level of activity and important milestones, such as the building of the Cornell NYC Tech campus. Based on over 50 interviews with entrepreneurs, angel investors, venture capitalists, university professors, members of the Bloomberg administration and other stakeholders, this book's objective is to inform and inspire the current generation of entrepreneurs. Fred Wilson, the best known venture capitalists in New York and one of the most important in the US, wrote in his foreword: I hope this book will be an inspiration to New Yorkers to embrace the technology revolution that has taken hold in our city. I also hope it will be an inspiration to other cities, countries, and cultures who may have missed out on the initial wave of the technology revolution. Tech and the City takes us on a historical and geographical tour of New York, while addressing the hot themes for entrepreneurs and investors. It is also a guide to help navigate the NYC community: how to network and become part of the community; what to read to understand and keep informed; where to raise capital; what help is available for any professional, entrepreneur, student, researcher seeking to settle in the city. And this is just the basis for an ongoing conversation, which we hope will continue on our blog, http: //www.tech-and-the-city.com The authors, Alessandro Piol and Maria Teresa Cometto, know the story and the industry well. Alessandro has been a New Yorker for 35 years and a venture capitalist for 20, during which he has seen firsthand the evolution of the New York entrepreneurial ecosystem. He has a deep knowledge of the tech industry and a passionate involvement in the NYC community, where he invests in, and mentors, a number of young entrepreneurs. Maria Teresa Cometto is a journalist and award-winning author based in New York since 2000, covering business and high-tech for the largest Italian daily, Corriere della Sera, and for other important publications. |
groupon itil foundation: The Node Beginner Book Manuel Kiessling, 2012 Ryan Dahl, creator of Node.js: This is an amazing introduction to Node.js. The aim of The Node Beginner Book is to get you started with developing applications for Node.js, teaching you everything you need to know about advanced JavaScript along the way. |
groupon itil foundation: Scientific Research in Information Systems Jan Recker, 2022-10-23 This book introduces higher-degree research students and early career academics to scientific research as occurring in the field of information systems and adjacent fields, such as computer science, management science, organization science, and software engineering. Instead of focusing primarily on research methods as many other textbooks do, it covers the entire research process, from start to finish, placing particular emphasis on understanding the cognitive and behavioural aspects of research, such as motivation, modes of inquiry, theorising, planning for research, planning for publication, and ethical challenges in research. Comprehensive but also succinct and compact, the book guides beginning researchers in their quest to do scholarly work and to assist them in developing their own answers and strategies over the course of their work. Jan Recker explains in this book the fundamental concepts that govern scientific research and then moves on to introduce the basic steps every researcher undertakes: choosing research questions, developing theory, building a research design, employing research methods, and finally writing academic papers. He also covers essentials of ethical conduct of scientific research. This second edition contains major updates on all these elements plus significant expansions on relevant research methods such as design research and computational methods, a rewritten and extended chapter on theory development, and expansions to the chapters on research methods, scientific publishing, and research ethics. A companion website provides pedagogical materials and instructions for using this book in teaching. |
groupon itil foundation: PROC SQL Kirk Paul Lafler, 2019-03-20 PROC SQL: Beyond the Basics Using SAS®, Third Edition, is a step-by-step, example-driven guide that helps readers master the language of PROC SQL. Packed with analysis and examples illustrating an assortment of PROC SQL options, statements, and clauses, this book not only covers all the basics, but it also offers extensive guidance on complex topics such as set operators and correlated subqueries. Programmers at all levels will appreciate Kirk Lafler’s easy-to-follow examples, clear explanations, and handy tips to extend their knowledge of PROC SQL. This third edition explores new and powerful features in SAS® 9.4, including topics such as: IFC and IFN functions nearest neighbor processing the HAVING clause indexes It also features two completely new chapters on fuzzy matching and data-driven programming. Delving into the workings of PROC SQL with greater analysis and discussion, PROC SQL: Beyond the Basics Using SAS®, Third Edition, explores this powerful database language using discussion and numerous real-world examples. |
groupon itil foundation: Mastering Node.js Sandro Pasquali, 2013-11-25 This book contains an extensive set of practical examples and an easy-to-follow approach to creating 3D objects.This book is great for anyone who already knows JavaScript and who wants to start creating 3D graphics that run in any browser. You don’t need to know anything about advanced math or WebGL; all that is needed is a general knowledge of JavaScript and HTML. The required materials and examples can be freely downloaded and all tools used in this book are open source. |
groupon itil foundation: Essential Kanban Condensed David J. Anderson, Andy Carmichael, 2015-11-15 Kanban is a method of organizing and managing professional services work. It uses Lean concepts such as limiting work in progress to improve results. A Kanban system is a means of balancing the demand for work to be done with the available capacity to start new work. This book provides a distillation of Kanban: the essence of what it is and how it can be used. This brief overview introduces all the principal concepts and guidelines in Kanban and points you to where you can find out more. Essential Kanban Condensed is a great resource to get started or continue exploring ideas for evolutionary change and improvement in business agility. |
groupon itil foundation: Findings of Drug Abuse Research National Institute on Drug Abuse, National Institute on Drug Abuse. Division of Research, 1975 |
groupon itil foundation: ITSM QuickStart Guide Clydebank Technology, 2016-04-20 This book brings big ideas down to earth for the everyday reader. ITSM For Beginners is the perfect orientation guide for the IT Professional's first forays into the culture and language of ITSM. The book is also a great choice for non-technical professionals seeking a more fruitful and seamless interface with IT personnel and assets. |
groupon itil foundation: South Africa's Leading Managers Crf Institute Staff, 2012-06-14 South Africa's business environment has been through enormous changes during the past 12 months. |
groupon itil foundation: Digital India Research Report 2016-17 Devsena Mishra, 2017-03-28 India's Demonetization is one of the biggest reforms of the world with incredible public participation. Indians have shown that they are mature enough to catch the signal from the storm of disinformation. This is the Indian version of Democracy! Demonetization is just an example. The success of Demonetization is a success of Digital India too. During the last two and a half years, Digital India has prepared an environment of collaboration, participation and good governance in the country particularly in Rural India due to which people were quite prepared to embrace the digital payment technologies and they have shifted their habits easily. Our country is full of young and smart people. Prime Minister Mr. Narendra Modi has given the concept of New India, New India manifests the strength and skills of 125 crore Indians, who will create a Bhavya and Divya Bharat. People of our country are ready to participate in the bold initiatives which contribute to the growth of the country. To strengthen the 'New India' Digital India is playing a crucial role. The 21st century belongs to India! I'm tracing the journey of Digital India since its launch. I used to share the information about its actual status and direction through my articles, books and videos. This is my second book on Digital India, in my previous book 'Dream of Digital India Research Report 2014-15', I shared the vision, approach and facts related to Digital India and I published that book on 1st February 2016. Today after one year when I'm writing this book, with proud I can say that Digital India is a success! In this book, I have covered the topics like Demonetization, Cashless Economy, Smart Cities Mission, Smart Villages, Transformation of India Post, Indian Railways - Innovation in Administration, Digital India push in Northeast India, Digital Identity, Cyber Defense and major events related to Digital India. |
groupon itil foundation: The Secrets of CEOs Steve Tappin, 2008 The Secrets of CEOs reveals frank discussions with some of the West's most influential CEOs, such as Tesco's Sir Terry Leahy, Sir Martin Sorrell of WPP Group, former BP chief executive Lord Browne and Ben Verwaayen, formerly of BT. It also incorporates radical and thought-provoking comments from the heads of new corporate champions of India like Infosys, Tata and Wipro, leading Chinese and Russian companies such as Lenovo and Severstal, and US corporate giants including Google, Dell and News Corporation. This work helps readers to discover what it's really like to be a top CEO, what motivates and drives the world's top business leaders, how they really lead their businesses, the leadership skills and experience that you need to succeed in the new world of work, and how businesses and leaders are going to have to evolve in the future. Being a CEO should be one of the best jobs in the world, offering the chance to make a real difference. But real life for most CEOs is tough and many are finding it very demanding. Steve Tappin and Andrew Cave have interviewed over 150 of the world's leading CEOs at length to discover their thoughts on the reality of leadership, life and business. The Secrets of CEOs gives fascinating insights into where today's top leaders have come from and what motivates and drives them, as well as the best kind of apprenticeship to become a global leader. It also explores the secrets of dealing successfully with the five facts of life that will be critical to business success in the coming decade: profiting from hard globalization; decoding sustainability; surfing the third wave of the web; coping with a capital crunch; and, waging the first world war for talent. How do chief executives really run their businesses? How do they need to change to ensure that their companies are successful and sustainable in the 21st century? And is it possible to have career success and a happy personal life? Discover the answers to these questions and much more in this provocative and stimulating book. |
groupon itil foundation: Itil Jason Dion, 2018-08-31 In this book, you will receive a crash course that will introduce you to everything you need to know in order to pass the ITIL® Foundation certification exam. This book covers just the essentials with no fluff, filler, or extra material, so you can learn the material quickly and conquer the certification exam with ease. This book assumes that you have no previous experience with the ITIL® framework and will teach you the bare minimum you need to know in order to take and pass the ITIL® Foundation certification exam on your first attempt. This book will NOT teach you everything you need to know to be efficient or effective in implementing the ITIL® Framework in your organization. This text is designed to get you to pass the certification exam, not to make you an expert in ITIL®.Due to the design of this text, we will move at a very quick pace through the material. If you read this entire book and take the practice exams located at the end of the text (scoring at least an 85% or higher), you will be ready to take and pass the ITIL® Foundation exam on your first attempt!(Please register your book at www.DionTraining.com to gain access to the accompanying online video course as a free bonus.)Dion Training is an Authorized Training Organization (ATO) for the ITIL Foundations exam. Discount exam vouchers are available through our website for students. |
groupon itil foundation: ITIL Foundation Essentials Claire Agutter, 2012-09-06 ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam. |
groupon itil foundation: PRINCE2 Agile (German Edition) AXELOS, The PRINCE2 Agile guide supports a new qualification which is being offered as an extension for those who already hold a PRINCE2 Practitioner qualification. PRINCE2 Agile is the most up-to-date and relevant view of agile project management methodologies and the only framework covering a wide range of agile concepts, including SCRUM, Kanban and Lean Startup |
groupon itil foundation: Passing the ITIL® Foundation Exam David Pultorak, Jon E. Nelson, Vince Pultorak, 1970-01-01 For trainers free additional material of this book is available. This can be found under the Training Material tab. Log in with your trainer account to access the material.This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. In addition it gives sample questions for practice both within the text and also a number of the official exams questions in the back. The content of this book is based on the ITIL® 2011 Edition core guidance and APMG s ITIL Foundation Certificate syllabus edition 2011.Written by globally experienced trainers and reviewed by other professionals this unique work provides clear and concise guidance for all those seeking to achieve success at the ITIL Foundation Level. Covering:A clear and concise explanation of the exam structure; Key text for the exams;Sample exam questions and sample answers andHints and Tips and practical examplesthis book will highlight for readers the key items they need for the ITIL Foundation Exam that will increase chances of success. |
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