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eyes wide open noreena hertz: Eyes Wide Open Noreena Hertz, 2013-09-24 Eyes Wide Open: How to Make Smart Decisions in a Confusing World is Noreena Hertz’s practical, cutting-edge guide to help you cut through the data deluge and make smarter and better choices, based on her highly popular TED talk. In this eye-opening handbook, the internationally noted speaker, economics expert, and bestselling author of IOU: The Debt Threat and Silent Takeover reveals the extent to which the biggest decisions in our lives are often made on the basis of flawed information, weak assumptions, corrupted data, insufficient scrutiny of others, and a lack of self-knowledge. To avert such disasters, Hertz persuasively argues, we need to become empowered decision-makers, capable of making high-stakes choices and holding accountable those who advise us. In Eyes Wide Open, she weaves together scientific research with real-world examples from Hollywood to Harry Potter, NASA to World War Two spies, to construct a path to more astute and empowered decision-making in ten clear steps. With a razor-sharp intellect and an instinct for popular storytelling, she offers counter-intuitive, actionable guidance for making better choices—whether you are a business-person, a professional, a patient, or a parent. |
eyes wide open noreena hertz: IOU: The Debt Threat and Why We Must Defuse It Noreena Hertz, 2010-08-12 We are bombarded with images of poverty, terrorism, war and collapsing states. Do we ever question what the root cause of these problems might be? Noreena Hertz, one of the world's leading experts on economic globalization, tackles Third World Debt as a problem which must be resolved if we are ever to see global stability. |
eyes wide open noreena hertz: The Silent Takeover Noreena Hertz, 2002-06-28 Named one of the best books of the year by The Sunday Times of London, and already a bestseller in England, Noreena Hertz's The Silent Takeover explains how corporations in the age of globalization are changing our lives, our society, and our future -- and are threatening the very basis of our democracy. Of the world's 100 largest economies, fifty-one are now corporations, only forty-nine are nation-states. The sales of General Motors and Ford are greater than the GDP (gross domestic product) of the whole of sub-Saharan Africa, and Wal-Mart now has a turnover higher than the revenues of most of the states of Eastern Europe. Yet few of us are fully aware of the growing dominance of big business: newspapers continue to place news of the actions of governments on the front page, with business news relegated to the inside pages. But do governments really have more influence over our lives than businesses? Do the parties for which we vote have any real freedom of choice in their actions? Already sparking intense debate in England and on the Continent, The Silent Takeover provides a new and startling take on the way we live now and who really governs us. The widely acclaimed young socio-economist Noreena Hertz brilliantly and passionately reveals how corporations across the world manipulate and pressure governments by means both legal and illegal; how protest, be it in the form of the protesters of Seattle and Genoa or the boycotting of genetically altered foods, is often becoming a more effective political weapon than the ballot-box; and how corporations in many parts of the world are taking over from the state responsibility for everything from providing technology for schools to healthcare for the community. While the activities of business, frequently under pressure from the media and the consuming public, can range from the beneficial to the pernicious, neither public protest nor corporate power is in any way democratic. What is the fate of democracy in the world of the silent takeover? The Silent Takeover asks us to recognize the growing contradictions of a world divided between haves and have-nots, of gated communities next to ghettos, of extreme poverty and unbelievable riches. In the face of these unacceptable extremes, Noreena Hertz outlines a new agenda to revitalize politics and renew democracy. |
eyes wide open noreena hertz: The Human Brand Chris Malone, Susan T. Fiske, 2013-10-07 Why we choose companies and brands in the same way that we unconsciously perceive, judge, and behave toward one another People everywhere describe their relationships with brands in a deeply personal way—we hate our banks, love our smartphones, and think the cable company is out to get us. What's actually going on in our brains when we make these judgments? Through original research, customer loyalty expert Chris Malone and top social psychologist Susan Fiske discovered that our perceptions arise from spontaneous judgments on warmth and competence, the same two factors that also determine our impressions of people. We see companies and brands the same way we automatically perceive, judge, and behave toward one another. As a result, to achieve sustained success, companies must forge genuine relationships with customers. And as customers, we have a right to expect relational accountability from the companies and brands we support. Applies the social psychology concepts of warmth (what intentions others have toward us) and competence (how capable they are of carrying out those intentions) to the way we perceive and relate to companies and brands Features in-depth analyses of companies such as Hershey's, Domino's, Lululemon, Zappos, Amazon, Chobani, Sprint, and more Draws from original research, evaluating over 45 companies over the course of 10 separate studies The Human Brand is essential reading for understanding how and why we make the choices we do, as well as what it takes for companies and brands to earn and keep our loyalty in the digital age. |
eyes wide open noreena hertz: The Debt Threat Noreena Hertz, 2009-10-13 Noreena Hertz, one of the world's leading experts on economic globalization, looks at the history of third-world debt and its crippling effects on people in developing countries. Drawing from her impressive debt-relief campaign, fact-finding travels, and meetings with top-ranking officials, Hertz offers a probing analysis of the origins of this rampant burden and its evolution through the decades. With clear principles of justice, she uncovers the imbalance of power and misuse of corrupt dictators and reckless lenders. |
eyes wide open noreena hertz: How to Fly a Horse Kevin Ashton, 2015-09-15 Essential reading for would-be creators and innovators: “If you want to tap your creative potential, buy this book. It’s the last one you’ll ever need to read” (Toronto Star). To create is human. Technology pioneer Kevin Ashton has experienced firsthand the all-consuming challenge of creating something new. Now, in a tour-de-force narrative twenty years in the making, Ashton demystifies the sacred act, leading us on a journey through humanity’s greatest creations to uncover the surprising truth behind who creates and how they do it. From the crystallographer’s laboratory where the secrets of DNA were first revealed by a long forgotten woman, to the Ohio bicycle shop where the Wright brothers set out to “fly a horse,” Ashton showcases the seemingly unremarkable individuals, gradual steps, multiple failures, and countless ordinary and usually uncredited acts that lead to our most astounding breakthroughs. Drawing on examples from Mozart to the Muppets, Archimedes to Apple, Kandinsky to a can of Coke, How to Fly a Horse is essential reading for would-be creators and innovators, and also a passionate and immensely rewarding exploration of how “new” comes to be. |
eyes wide open noreena hertz: Aid on the Edge of Chaos Ben Ramalingam, 2013-10-25 Many agree that the foreign aid system - which today involves virtually every nation on earth - needs drastic change. But there is much conflict as to what should be done. In Aid on the Edge of Chaos, Ben Ramalingam argues that what is most needed is the creative and innovative transformation of how aid works. Foreign aid today is dominated by linear, mechanistic ideas that emerged from early twentieth century industry, and are ill-suited to the world we face today. The problems and systems aid agencies deal with on a daily basis have more in common with ecosystems than machines: they are interconnected, diverse, and dynamic; they cannot be just simply re-engineered or fixed. Outside of aid, social scientists, economists, business leaders, and policy makers have started applying innovative and scientific approaches to such problems, informed by ideas from the 'new science' of complex adaptive systems. Inspired by these efforts, aid practitioners and researchers have started experimenting with such approaches in their own work. This book showcases the experiences, insights, and often remarkable results of innovative thinkers and practitioners who are working to bring these approaches into the mainstream of aid. From transforming child malnutrition to rethinking economic growth, from building peace to reversing desertification, from rural Vietnam to urban Kenya, the ideas of complex systems thinking are starting to be used to make foreign aid more relevant, more appropriate, and more catalytic. Aid on the Edge of Chaos argues that such ideas and approaches should play a vital part of the transformation of aid. Aid should move from being an imperfect post-World War II global resource transfer system, to a new form of global cooperation that is truly fit for the twenty-first century. |
eyes wide open noreena hertz: The Crisis of Vision in Modern Economic Thought Robert L. Heilbroner, William S. Milberg, 1996-01-26 A deep and widespread crisis affects modern economic theory, a crisis that derives from the absence of a vision--a set of widely shared political and social preconceptions--on which all economics ultimately depends. This absence, in turn, reflects the collapse of the Keynesian view that provided such a foundation from 1940 through the early 1970s, comparable to earlier visions provided by Smith, Ricardo, Mill, and Marshall. The unraveling of Keynesianism has been followed by a division into discordant and ineffective camps whose common denominator seems to be their shared analytical refinement and lack of practical applicability. This provocative analysis attempts both to describe this state of affairs, and to suggest the direction in which economic thinking must move if it is to regain the relevance and remedial power it now pointedly lacks. |
eyes wide open noreena hertz: Selected Mark Van Vugt, Anjana Ahuja, 2011-01-18 A groundbreaking, evolutionary science-based exploration of the history of leadership that explains how and why some men and women evolve into good or great leaders, and some do not. We are all leaders or followers — or both. We can recognise leadership in almost every area of life: in the workplace, among friends, within families, in politics and religion. But what makes a good or bad leader, and what makes an outstanding one? Selected examines how and why leadership has evolved over tens of thousands of years, and presents a bold and compelling new mismatch hypothesis: the slowness of evolution means that there is a mismatch between modern leadership and the kind of leadership that our Stone Age brains are still wired for. This makes for all sorts of tendencies, problems and solutions that no author has yet discussed but that affect all aspects of our lives. Full of fascinating examples drawn from a diverse range of spheres, from politics and commerce to sport and culture, Selected explains why taller political candidates usually win, why women chief executives attract such hostility, why we like it when the boss asks after our children and what prime ministers and presidents can do to improve their chances of electoral success. This is the first book of its kind — reaching into business, psychology, politics and current affairs — to explore how leadership affects us all. It also offers the first truly scientific theory of leadership: where previous books have provided anecdote, it details empirical evidence. Selected provides deep insight into our personal and professional lives at a time when the world urgently needs to acknowledge great leadership. |
eyes wide open noreena hertz: Looting Africa Patrick Bond, 2006-06 Publisher Description |
eyes wide open noreena hertz: The Gray Rhino Michele Wucker, 2017-06-13 A gray rhino is a highly probable, high impact yet neglected threat: kin to both the elephant in the room and the improbable and unforeseeable black swan. Gray rhinos are not random surprises, but occur after a series of warnings and visible evidence. The bursting of the housing bubble in 2008, the devastating aftermath of Hurricane Katrina and other natural disasters, the new digital technologies that upended the media world, the fall of the Soviet Union...all were evident well in advance. Why do leaders and decision makers keep failing to address obvious dangers before they spiral out of control? Drawing on her extensive background in policy formation and crisis management, as well as in-depth interviews with leaders from around the world, Michele Wucker shows in The Gray Rhino how to recognize and strategically counter looming high-impact threats. Filled with persuasive stories, real-world examples, and practical advice, The Gray Rhino is essential reading for managers, investors, planners, policy makers, and anyone who wants to understand how to profit by avoiding getting trampled. |
eyes wide open noreena hertz: Rookie Smarts Liz Wiseman, 2014-10-14 Wall Street Journal Bestseller Is it possible to be at your best even when you are underqualified or doing something for the first time? Is it still possible, even after decades of experience, to recapture the enthusiasm, curiosity, and fearlessness of youth to take on new challenges? With the right mindset—with Rookie Smarts—you can. In a rapidly changing world, experience can be a curse. Careers stall, innovation stops, and strategies grow stale. Being new, naïve, and even clueless can be an asset. For today’s knowledge workers, constant learning is more valuable than mastery. In this essential guide, leadership expert Liz Wiseman explains how to reclaim and cultivate this curious, flexible, youthful mindset called Rookie Smarts. She argues that the most successful rookies are hunter-gatherers—alert and seeking, cautious but quick like firewalkers, and hungry and relentless like pioneers. Most importantly, she identifies a breed of leaders she refers to as “perpetual rookies.” Despite years of experience, they retain their rookie smarts, thinking and operating with the mindsets and practices of these high-performing rookies. Rookie Smarts addresses the questions every experienced professional faces: “Will my knowledge and skills become obsolete and irrelevant? Will a young, inexperienced newcomer upend my company or me? How can I keep up?” The answer is to stay fresh, keep learning, and know when to think like a rookie. Rookie Smarts isn’t just for professionals seeking personal renewal; it is an indispensible resource for all leaders who must ensure their workforces remains vital and competitive. |
eyes wide open noreena hertz: You Can't Win a Fight with Your Client Tom Markert, 2009-10-13 In this follow-up to You Can't Win a Fight with Your Boss, Tom Markert returns to provide clever, timeless advice on how to offer exceptional service. The most important rule? You can't win a fight with your client! As American companies large and small have shifted their focus from manufacturing to providing services, keeping clients satisfied has become critical to the survival of every business. Yet, very few people have mastered the art of managing clients successfully. In You Can't Win a Fight with Your Client, Tom Markert argues that the secret to great service lies in understanding and applying a few fundamentals. In fifty small doses, he provides practical advice on how to manage your relationships with your clients and ensure they receive the kind of service that will keep them coming back for more. A perfect resource for anyone working with clients at any level, You Can't Win a Fight with Your Client is the no-nonsense, straightforward guide to keeping clients happy in today's hypercompetitive and demanding business environment. |
eyes wide open noreena hertz: The Career Playbook James M. Citrin, 2015-04-21 Are you about to graduate and begin your job search? Or are you a young professional trying to choose the right field or looking for that perfect position that will catapult your career? Figuring out a career and getting a great job has never been more difficult. On top of that, today’s graduates are looking for not only good jobs but positions that will help them launch careers in which they can grow and prosper. But knowing what to look for and how to actually land a great job is exceptionally challenging when you’re trying to get an interview, make enough money, and position yourself for advancement. Based on an in-depth survey of thousands of graduates and young professionals, and hundreds of interviews with the world’s top business and nonprofit leaders—not to mention James Citrin’s decades of experience as a senior partner at the premier executive search firm Spencer Stuart—The Career Playbook offers recent graduates and aspiring young professionals actionable advice for excelling. From his practical tips on generating valuable introductions, nailing interviews, and negotiating compensation to strategic advice on the arc of a career, the importance of relationships, how to cultivate a mentor, and knowing when to change jobs or industries, Citrin provides an invaluable guide to the most urgent questions that are at the heart of every person’s career deliberations. Packed with first-person advice from graduates and young professionals themselves, as well as the perspectives of seasoned CEOs, entrepreneurs, leaders, and experts, such as Virgin’s Sir Richard Branson, Facebook’s Sheryl Sandberg, Third Point Advisors’ Daniel Loeb, author Malcolm Gladwell, and US Navy SEALs’ Admiral Eric Olson, The Career Playbook is an essential resource for landing, launching, and thriving in your career. |
eyes wide open noreena hertz: The Leaderless Revolution Carne Ross, 2011-11-29 The Leaderless Revolution explains why our government institutions are inadequate to the task of solving major problems and offers a set of steps we can take to create lasting and workable solutions ourselves. In taking these steps, we can not only reclaim the control we have lost, but also a sense of meaning and community so elusive in the current circumstance. In a day and age when things feel bleak and beyond our control, this powerful and personal book will revive one's sense of hope that a better, more just and equitable order lies within our reach-if only we are willing to grasp it. |
eyes wide open noreena hertz: Iou Noreena Hertz, 2005 Examining the problem of debts owed by Third World countries to the West, the author claims that developing countries will always have issues such as poverty, AIDS, terrorism and ecological problems because of the need to repay loans. Originally published: London: Fourth Estate, 2004. |
eyes wide open noreena hertz: Persuadable Al Pittampalli, 2016-01-26 As a leader, changing your mind has always been perceived as a weakness. Not anymore. In a world that’s changing faster than ever, successful leaders realize that a genuine willingness to change their own minds is the ultimate competitive advantage. Drawing on evidence from social science, history, politics, and more, business consultant Al Pittampalli reveals why confidence, consistency, and conviction, are increasingly becoming liabilities—while humility, inconsistency, and radical open-mindedness are powerful leadership assets. In Persuadable, you’ll learn how Ray Dalio became the most successful hedge fund manager in the world by strategically curbing confidence. How Alan Mullaly saved Ford Motor Company, not by staying the course, but by continually changing course. How one Nobel Prize-winning scientist discovered the cause of ulcers by bravely doubting his own entrenched beliefs. You’ll learn how Billy Graham’s change of heart helped propel the civil rights movement, and how a young NFL linebacker’s radical new position may prove to alter the world of professional football as we know it. Pittampalli doesn’t just explain why you should be persuadable. Distilling cutting edge research from cognitive and social psychology, he shows you precisely how. Rife with actionable advice, Persuadable is an invaluable guide for today’s data-driven, results-oriented leader. |
eyes wide open noreena hertz: Inviting Disaster James R. Chiles, 2008-07-08 This “very absorbing look at technological catastrophes and why they happen” explores systemic breakdowns behind disasters from Chernobyl to the Challenger(Booklist). Inviting Disaster delves into over fifty of history’s worst catastrophes in order to show how increasingly “smart” systems leave us wide open to human tragedy. Weaving a dramatic narrative that explains how breakdowns in these systems result in such disasters as the chain reaction crash of the Air France Concorde and the Bhopal chemical accident that killed thousands. James Chiles vividly demonstrates how the battle between human and machine may be escalating beyond manageable limits—and why we all have a stake in its outcome. Included in this edition is a special introduction providing a behind-the-scenes look at the World Trade Center catastrophe. Combining firsthand accounts of employees’ escapes with an in-depth look at the structural reasons behind the towers’ collapse, Chiles addresses the question: Were the towers “two tall heroes” or structures with a fatal flaw? “Vivid and dramatic stories.” —Harvard Business Review “This is not a Luddite’s call for a return to the days before complicated technology but a careful examination of various disasters . . . and how they might have been prevented.” —Library Journal “A chillingly fascinating book that educates and informs in a highly readable style.” —Dallas Morning News |
eyes wide open noreena hertz: Thought Economics Vikas Shah, 2021-02-04 Including conversations with world leaders, Nobel prizewinners, business leaders, artists and Olympians, Vikas Shah quizzes the minds that matter on the big questions that concern us all. |
eyes wide open noreena hertz: The Power of the Other Henry Cloud, 2016-05-03 An expert on the psychology of leadership and the bestselling author of Integrity, Necessary Endings, and Boundaries For Leaders identifies the critical ingredient for personal and professional wellbeing. Most leadership coaching focuses on helping leaders build their skills and knowledge and close performance gaps. These are necessary, but not sufficient. Using evidence from neuroscience and his work with leaders, Dr. Henry Cloud shows that the best performers draw on another vital resource: personal and professional relationships that fuel growth and help them surpass current limits. Popular wisdom suggests that we should not allow others to have power over us, but the reality is that they do, for better or for worse. Consider the boss who diminishes you through cutting remarks versus one who challenges you to get better. Or the colleague who always seeks the limelight versus the one who gives you the confidence to finish a difficult project. Or the spouse who is honest and supportive versus the one who resents your success. No matter how talented, intelligent, or experienced, the greatest leaders share one commonality: the power of the others in their lives. Combining engaging case studies, persuasive findings from cutting-edge brain research, and examples from his consulting practice, Dr. Cloud argues that whether you’re a Navy SEAL or a corporate executive, outstanding performance depends on having the right kind of connections to fuel personal growth and minimize toxic associations and their effects. Presenting a dynamic model of the impact these different kinds of connections produce, Dr. Cloud shows readers how to get more from themselves by drawing on the strength and expertise of others. You don’t have a choice whether or not others have power in your life, but you can choose what kinds of relationships you want. |
eyes wide open noreena hertz: The People's Platform Astra Taylor, 2014-04-15 “An invaluable primer for anyone seeking to understand why our networked world isn’t all that it is cracked up to be.” —The Guardian The Internet has been hailed as an unprecedented democratizing force, a place where everyone can be heard and all can participate equally. But how true is this claim? In a seminal dismantling of techno-utopian visions, The People’s Platform argues that for all that we “tweet” and “like” and “share,” the Internet in fact reflects and amplifies real-world inequities at least as much as it ameliorates them. Online, just as off-line, attention and influence largely accrue to those who already have plenty of both. What we have seen so far, Astra Taylor says, has been not a revolution but a rearrangement. Although Silicon Valley tycoons have eclipsed Hollywood moguls, a handful of giants like Amazon, Apple, Google, and Facebook remain the gatekeepers. And the worst habits of the old media model—the pressure to seek easy celebrity, to be quick and sensational above all—have proliferated on the web, where “aggregating” the work of others is the surest way to attract eyeballs and ad revenue. When culture is “free,” creative work has diminishing value and advertising fuels the system. The new order looks suspiciously like the old one. We can do better, Taylor insists. The online world does offer a unique opportunity, but a democratic culture that supports diverse voices and work of lasting value will not spring up from technology alone. If we want the Internet to truly be a people’s platform, we will have to make it so. “Beautifully written and highly recommended.” —David Byrne, musician and author |
eyes wide open noreena hertz: Woo, Wow, and Win Thomas A. Stewart, Patricia O'Connell, 2016-11-29 In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C; are not designed for service—to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Service Design is proactive—it is about delivering on your promise to customers in accordance with your strategy, not about acceding to customer dictates. Woo, Wow, and Win teaches you how to create Ahhh moments when the customer makes a positive judgment, and to avoid Ow moments—when you lose a sale or worse, customer trust. Whether you’re giving a haircut, selling life insurance, or managing an office building, your customer is as much a part of your business as your employees are. Together, you and customers create a bank of trust; fueled by knowledge of each other’s skills and preferences. This is Customer Capital, the authors explain, and it is jointly owned. But it’s up to you to manage it profitably. Innovative yet grounded in real world examples, Woo, Wow, and Win is the key strategy for winning customers—and keeping them. |
eyes wide open noreena hertz: Letters to a Young Journalist Samuel G. Freedman, 2011-11-08 Over the course of a thirty-year career, Samuel Freedman has excelled both at doing journalism and teaching it, and he passionately engages both of these endeavors in the pages of this book. As an author and journalist, Freedman has produced award-winning books, investigative series, opinion columns, and feature stories and has become a specialist in a wide variety of fields. As a teacher, he has shared his expertise and experience with hundreds of students, who have gone on to succeed in both print and broadcast media. In Letters to a Young Journalist, Freedman conducts an extended conversation with young journalists-from kids on the high school paper to graduates starting their first jobs. Whether he's talking about radio documentaries or TV news shows, Internet blogs, or backwater beats, shoeleather research or elegant prose, his goal is to explore the habits of mind that make an excellent journalist. It is no secret that journalism's mission is seriously imperiled these days, and Freedman's provocative ideas and fascinating stories offer students and journalists at all levels of experience wise guidance and professional inspiration. |
eyes wide open noreena hertz: Extreme You Sarah Robb O'Hagan, Greg Lichtenberg, 2020-02-06 'Sarah doesn't just sit at the table - she stands on it. She's full of inspiring advice about how to bounce back from failures, speak your truth, embrace your quirks, and have a lot more fun along the way.' Sheryl Sandberg, Facebook COO and Founder of Leanin.org As a child, Sarah Robb O'Hagan felt destined to become a champion, but her early efforts at sport, music and theatre failed to reveal a natural superstar. Unwilling to settle for average, she learned through a series of dramatic successes and epic failures to follow her own path to success. Sarah climbed the corporate ladder at Virgin Atlantic, Nike, Gatorade and Equinox - also becoming a wife, mother and endurance athlete - and though in her twenties she was fired twice, in her thirties she led the turnaround of a $5 billion sports drink business. Her approach has stemmed from personal experience and inspiration from the band of highly accomplished 'Extremers' that she has met along the way: entrepreneurs, corporate leaders, TV personalities, an Olympic champion downhill skier, a former secretary of state, and even a world-famous tattoo artist. These Extremers helped her recognise that success doesn't come from conforming, hiding weaknesses or reaching some pre-planned destination. The bolder choice is to embrace Extreme You: to bring all that is distinctive and relevant about yourself to everything you do, and to bring out the Extreme in the people and the culture around you. Inspiring, practical and funny, Extreme You is Sarah's training programme for developing the drive, originality and fierce attitude to become the best version of you. |
eyes wide open noreena hertz: Consumption and Everyday Life Mark Paterson, 2006 This engaging book introduces key ideas and theorists of consumption in an accessible way. Case studies that describe familiar acts of consumption from areas of everyday life are used to ground relevant debates and ideas. |
eyes wide open noreena hertz: Democratization Through the Looking-glass Peter J. Burnell, 2003 This book argues that our perspectives on democratization reflect the intellectual origins of the inquiry. A range of disciplines from anthropology to economics, sociology and legal scholarship, as well as different area studies, offer a rich combination of analytical frameworks, distinctive insights and leading points of concern. |
eyes wide open noreena hertz: Everything You Know is Wrong Russell Kick, 2002 |
eyes wide open noreena hertz: The One-Life Solution Henry Cloud, 2009-10-06 “Dr. Cloud will show you how to produce the results you are looking for in your work and personal life.” —Dr. Phil McGraw, #1 New York Times bestselling author From Dr. Henry Cloud, the million-copy selling author of Boundaries and Integrity, comes The One-Life Solution, an essential handbook that demonstrates how establishing a successful, happy, and rewarding business career can be achieved by setting physical, mental, emotional, and spiritual boundaries. Anyone who finds the chaos of the workday spilling over into their personal and family time—everyone who has ever wanted to have more control over the work and home aspects of their life—will find valuable answers in The One-Life Solution. |
eyes wide open noreena hertz: The E-Myth Contractor Michael E. Gerber, 2003-06-17 With The E-Myth Contractor, Michael E. Gerber launches a series of books that apply the E-Myth to specific types of small businesses. The first is aimed at contractors. This book reveals a radical new mind-set that will free contractors from the tyranny of an unprofitable, unproductive routine. With specific tips on topics as crucial as planning, money and personnel management, The E-Myth Contractor teaches readers how to: Implement the ingenious turnkey system of management—a means of creating a business prototype that reflects the business owner's unique set of talents and replicating and distributing them among employees and customers. Recognise and manage the four forms of money—income, profit, flow and equity. Harness the power of change to expand the company. The book also provides help on a larger level, leading readers towards becoming business visionaries by relinquishing tactical work and embracing strategic work, by letting go to gain control. Once put into action, Gerber's revolutionary ideas promise not only to help contractors build successful businesses, but successful lives as well. |
eyes wide open noreena hertz: Upshift Ben Ramalingam, 2023-02-07 With over two decades’ experience both observing and interpreting how people channel disaster into opportunity in the most extreme circumstances and environments on Earth, Ben Ramalingam has a unique vantage point from which to identify the key principles that can enable anyone to use stress as an opportunity for change. In Upshift, Ramalingam distils this expertise into an insightful, powerful, and engaging book that will show you how to reframe your set responses to stress and pressure and instead use them to harness the potential they hold not just for improving your work, your relationships, and your mindset, but for transforming them. Upshift takes readers on an epic journey from early humans’ survival of the Ice Age to present times in our inescapable, pernicious and ever-shifting digital landscape. You will hear remarkable stories from a vast range of upshifters—all of whom carved new routes around perceived barriers using their powers to upshift. Underlying stories of how city commuters navigate train cancellations to how astronauts deal with life-threatening incidents, is one key message: We all have the power to innovate, whether or not we identify ourselves as creative or extraordinary. Maybe you’re the challenger, who thrives by constructively disrupting the status quo like Greta Thunberg. Or perhaps you find yourself constantly tweaking, prodding, breaking, rebuilding, and improving like crafters such as the team that revolutionized space travel called the NASA Pirates. Do you love introducing people whose combined efforts will lead to greater achievements? You might be a connector, like master networker Ariana Huffington. In a runaway world that is an engine for perpetual crisis, Upshift is not only an essential toolkit for survival, it is a roadmap for positive, and potentially life-changing transformation and influence. You don’t have to shut down – you can upshift. |
eyes wide open noreena hertz: The Customer Comes Second Hal Rosenbluth, Diane McFerrin Peters, 2002-08-20 Tom Peters says Hal Rosenbluth's story is one of the great unsung business success sagas -- and in this fully revised and updated 10th anniversary edition of The Customer Comes Second, Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millennium. The secret of his success, and that of his company, Rosenbluth International is simple: Hal Rosenbluth concentrates on his employees first, and his customers second. This is a formula that has worked for more than two decades, and has transformed his company from a small family business into a global industry leader, grossing over $6 billion. In this classic on counterintuitive management practice, the entrepreneurial genius and visionary leader of Rosenbluth International shows you how to use exceptional service to win in any industry! This insightful and compelling book reveals new ideas for hiring, motivating and managing employees, and shows how best to integrate technological innovation and creative solutions into the everyday work experience to ensure that your employees -- your company's greatest asset -- win you the best customers and propel your business to the greatest heights of success. Rosenbluth's tried and tested methods show you how to build highly effective teams, inspire loyalty and initiative, and turn your workplace into a hotbed of synergy where people produce consistently incredible results. For more than ten years, the strategies and ideas in this book have galvanized CEOs, entrepreneurs and managers everywhere, making fans of business leaders and thinkers like Jeff Greenfield, Scott McNealy and many others. These secrets continue to prove themselves today as Rosenbluth International has rapidly emerged as the foremost travel management company since its industry’s devastation following 9/11. Find out how Hal Rosenbluth's winning ideas can transform you and your company: by putting your customer second, you're guaranteed to win! |
eyes wide open noreena hertz: Russian Business Relationships in the Wake of Reform Noreena Hertz, 1997 |
eyes wide open noreena hertz: Quiet Leadership David Rock, 2009-10-13 Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and working with them) is found in the space between their ears. If people are being paid to think, he writes, isn't it time the business world found out what the thing doing the work, the brain, is all about? Supported by the latest groundbreaking research, Quiet Leadership provides a brain-based approach that will help busy leaders, executives, and managers improve their own and their colleagues' performance. Rock offers a practical, six-step guide to making permanent workplace performance change by unleashing higher productivity, new levels of morale, and greater job satisfaction. |
eyes wide open noreena hertz: Fixed. Amy E. Herman, 2021-12-07 An art historian and lawyer who uses works of art to teach us how to hone our perceptions and visual intelligence, presents a paradigm-shattering twist on problem solving that helps us find solutions to the problems we face every day. As technology has become essential to our daily lives, our reliance on the internet and our electronic devices has exploded , short-circuiting our brains and weakening the critical skills we need to find solutions to difficult issues. Amy Herman has developed a unique approach to problem solving that uses works of art to revitalize our minds and help us think creatively. She's trained thousands of people from organizations around the world, including the FBI, CIA, Navy SEALs, the IMF, Scotland Yard, Interpol, and the State Department. In Fixed., Herman outlines her step-by-step approach, providing a fresh set of tools to help us kickstart our critical thinking skills and enable us to find solutions to some our most intractable problems. Herman explains the artist's use of the creative process and teaches us how to analyze paintings, sculpture, mixed media, photography, and contemporary art. By learning how to look at these works more astutely, we hone our powers of perception and discover deep-seated truths about ourselves that often prevent clear-thinking and optimal decision making. Once we recognize our biases, we can overcome them and see solutions we were previously blind to. Herman's approach doesn't take an art degree--only the willingness to open our eyes and our minds. Things go wrong all the time. Fixed. offers an innovative and proven way to see problems differently--and craft better solutions for productivity, profit and peace. |
eyes wide open noreena hertz: The M-Factor Lynne C. Lancaster, David Stillman, 2010-04-06 From Lynne C. Lancaster and David Stillman, the nationally recognized generational experts and authors of When Generations Collide, comes the definitive guide to “Millennials” (those born between 1982 and 2000) in the workplace—what they want, how they think, and how to unlock their talents to your organization’s advantage. If you enjoyed the insights in It’s Okay to Be the Boss, you need to read The M-Factor, destined to become “the” business book on this Millennial generation in the workplace. |
eyes wide open noreena hertz: The New Long Life Andrew J. Scott, Lynda Gratton, 2021-01-14 A practical guide to how we can positively adapt to a changing world, from the internationally bestselling authors of The 100-Year Life 'The London Business School professors Andrew J. Scott and Lynda Gratton have been predicting how society must adapt for years. Now they have a post-pandemic road map for us all' Sunday Times Smart new technologies. Longer, healthier lives. Human progress has risen to great heights, but at the same time it has prompted anxiety about where we're heading. Are our jobs under threat? If we live to 100, will we ever really stop working? And how will this change the way we love, manage and learn from others? One thing is clear: advances in technology have not been matched by the necessary innovation to our social structures. In our era of unprecedented change, we haven't yet discovered new ways of living. Drawing from the fields of economics and psychology, Andrew J. Scott and Lynda Gratton offer a simple framework based on three fundamental principles (Narrate, Explore and Relate) to give you the tools to navigate the challenges ahead. The New Long Life is the essential guide to a longer, smarter, happier life. |
eyes wide open noreena hertz: Changing Paradigms , 2015 |
eyes wide open noreena hertz: The Lonely Century Noreena Hertz, 2021-02-02 A bold, hopeful, and thought-provoking account by “one of the world’s leading thinkers” (The Observer) of how we built a lonely world, how the pandemic accelerated the problem, and what we must do to come together again “A compelling vision for how we can bridge our many divides at this time of great change and disruption.”—Arianna Huffington, founder and CEO of Thrive Global “An important new book.”—The Economist NEXT BIG IDEA CLUB NOMINEE • NAMED ONE OF THE BEST BOOKS OF THE YEAR BY WIRED (UK) AND THE DAILY TELEGRAPH Loneliness has become the defining condition of the twenty-first century. It is damaging our health, our wealth, and our happiness and even threatening our democracy. Never has it been more pervasive or more widespread, but never has there been more that we can do about it. Even before a global pandemic introduced us to terms like “social distancing,” the fabric of community was unraveling and our personal relationships were under threat. And technology isn’t the sole culprit. Equally to blame are the dismantling of civic institutions, the radical reorganization of the workplace, the mass migration to cities, and decades of neoliberal policies that have placed self-interest above the collective good. This is not merely a mental health crisis. Loneliness increases our risk of heart disease, cancer, and dementia. Statistically, it’s as bad for our health as smoking fifteen cigarettes a day. It’s also an economic crisis, costing us billions annually. And it’s a political crisis, as feelings of marginalization fuel divisiveness and extremism around the world. But it’s also a crisis we have the power to solve. Combining a decade of research with firsthand reporting, Noreena Hertz takes us from a “how to read a face” class at an Ivy League university to isolated remote workers in London during lockdown, from “renting a friend” in Manhattan to nursing home residents knitting bonnets for their robot caregivers in Japan. Offering bold solutions ranging from compassionate AI to innovative models for urban living to new ways of reinvigorating our neighborhoods and reconciling our differences, The Lonely Century offers a hopeful and empowering vision for how to heal our fractured communities and restore connection in our lives. |
eyes wide open noreena hertz: The Winning Mindset Damian Hughes, 2016-07-14 In The Winning Mindset, Professor Damian Hughes, the acclaimed author of Liquid Thinking and How to Think Like Sir Alex Ferguson, draws on both his lifetime experience and academic background within sport, organization and change psychology to reveal the best ways to create a winning mindset in both personal and professional life. Having worked with some of the top teams in the UK, and watched some of the best coaches in the country at work, Hughes distils the five keys principles that separate the best coaches and teams from the rest: Simplicity; Tripwires; Emotions; Practical; Stories: STEPS. The role of a sports-team leader is fascinating, complex and tough. Fantasy football leagues may convince us that success is all about buying players and selecting a team. In reality, it is about creating winning environments – recruiting, developing and nurturing talent, effectively communicating a shared vision with a diverse collection of individuals, delivering on enormous expectations from a range of stakeholders, overcoming significant challenges, handling pressure and staying focused throughout: a set of challenges familiar to leaders in all sectors. |
Eyes: How They Work, Anatomy & Common Conditions
Your eyes are a key sensory organ, feeding information to your brain about the outside world. Your eyes do the “physical” part of seeing. The signals they send allow your brain to “build” the …
The Eyes (Human Anatomy): Diagram, Optic Nerve, Iris, Cornea ... - WebMD
Nov 6, 2024 · WebMD's Eyes Anatomy Pages provide a detailed picture and definition of the human eyes. Learn about their function and problems that can affect the eyes.
Eye - Wikipedia
An eye is a sensory organ that allows an organism to perceive visual information. It detects light and converts it into electro-chemical impulses in neurons (neurones). It is part of an …
Human eye | Definition, Anatomy, Diagram, Function, & Facts
Apr 23, 2025 · human eye, in humans, specialized sense organ capable of receiving visual images, which are then carried to the brain. The eye is protected from mechanical injury by …
Eye Anatomy: Parts of the Human Eye - Vision Center
Oct 23, 2024 · What Are the Different Parts of the Eye? The human eye is a complex organ composed of several interconnected parts, each with a specific function in vision. Let's explore …
Eyes: Structure, function, and disease - Medical News Today
May 24, 2023 · The eyes are complex organs. In this article, we look at their anatomy and how they work, and we describe some conditions that affect the eyes.
How the Eyes Work - National Eye Institute
Apr 20, 2022 · All the different part of your eyes work together to help you see. Learn the jobs of the cornea, pupil, lens, retina, and optic nerve and how they work together.
Eye Anatomy: Parts of the Eye and How We See
Apr 29, 2023 · To understand the diseases and conditions that can affect the eye, it helps to understand basic eye anatomy. Here is a tour of the eye starting from the outside, going in …
Structure and Function of the Eyes - Eye Disorders - MSD …
The structures and functions of the eyes are complex. Each eye constantly adjusts the amount of light it lets in, focuses on objects near and far, and produces continuous images that are …
How the Human Eye Works – Step by Step - Science Notes and …
Jan 14, 2021 · Here is a simple step-by-step explanation of how the human eye works and a look at the structure and function of the parts of the eye. To understand how the human eye works, …
Eyes: How They Work, Anatomy & Common Conditions
Your eyes are a key sensory organ, feeding information to your brain about the outside world. Your eyes do the “physical” part of seeing. The signals they send allow your brain to “build” the …
The Eyes (Human Anatomy): Diagram, Optic Nerve, Iris, Cornea ... - WebMD
Nov 6, 2024 · WebMD's Eyes Anatomy Pages provide a detailed picture and definition of the human eyes. Learn about their function and problems that can affect the eyes.
Eye - Wikipedia
An eye is a sensory organ that allows an organism to perceive visual information. It detects light and converts it into electro-chemical impulses in neurons (neurones). It is part of an …
Human eye | Definition, Anatomy, Diagram, Function, & Facts
Apr 23, 2025 · human eye, in humans, specialized sense organ capable of receiving visual images, which are then carried to the brain. The eye is protected from mechanical injury by …
Eye Anatomy: Parts of the Human Eye - Vision Center
Oct 23, 2024 · What Are the Different Parts of the Eye? The human eye is a complex organ composed of several interconnected parts, each with a specific function in vision. Let's explore …
Eyes: Structure, function, and disease - Medical News Today
May 24, 2023 · The eyes are complex organs. In this article, we look at their anatomy and how they work, and we describe some conditions that affect the eyes.
How the Eyes Work - National Eye Institute
Apr 20, 2022 · All the different part of your eyes work together to help you see. Learn the jobs of the cornea, pupil, lens, retina, and optic nerve and how they work together.
Eye Anatomy: Parts of the Eye and How We See
Apr 29, 2023 · To understand the diseases and conditions that can affect the eye, it helps to understand basic eye anatomy. Here is a tour of the eye starting from the outside, going in …
Structure and Function of the Eyes - Eye Disorders - MSD Manual ...
The structures and functions of the eyes are complex. Each eye constantly adjusts the amount of light it lets in, focuses on objects near and far, and produces continuous images that are …
How the Human Eye Works – Step by Step - Science Notes and …
Jan 14, 2021 · Here is a simple step-by-step explanation of how the human eye works and a look at the structure and function of the parts of the eye. To understand how the human eye works, …