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| fast company buckman knowledge management: Knowledge Management Daryl Morey, Mark T. Maybury, Bhavani M. Thuraisingham, 2002 An introduction to the field of knowledgemanagement. |
| fast company buckman knowledge management: Knowledge Management Meliha Handzic, Albert Zhou, 2005-05-31 This book focuses on basic knowledge management (KM) concepts and their inter-relationships. Most importantly, the book brings together diverse perspectives currently seen in the field of KM research and practice in a logical sequence incorporating the most relevant and representative examples into an integrated framework. It offers a comprehensive coverage of the KM phenomena, including: KM frameworks, KM drivers, socio-technological enablers and processes, KM outputs and outcomes, as well as issues and challenges for KM present and future. With its integrated and systematic approach to KM phenomena, the book contributes to achieving an objective and complete picture of the field. The book will help students, individuals and organisations to better understand the benefits and limitations of KM. It will also help managers to choose more suitable KM solutions to enhance and exploit their organisational knowledge. - Portrays an objective and complete picture of KM - Integrates diverse perspectives into a holistic framework - Offers a comprehensive coverage of major KM elements and their relationships |
| fast company buckman knowledge management: A Leader's Guide to Knowledge Management John Girad, JoAnn Girard, 2009-06-01 This book is your guide to ensuring future generations know what you know and can apply it in their time. This book is your guide to knowledge management for the future leaders of your organization. In other words, it ensures that they will know what you know and be able to apply your experiences to similar encounters in their time. |
| fast company buckman knowledge management: Performance Through Learning Kurt April, Nick Milton, Ph.D., Carol Gorelick, 2012-06-25 Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes: *An overview of theory *Case studies and practitioner stories from a range of KM initiatives *Tools and techniques for implementing an effective KM strategy. Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector |
| fast company buckman knowledge management: Handbook on Knowledge Management 1 Clyde Holsapple, 2013-04-17 As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences on knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come. |
| fast company buckman knowledge management: Effective Knowledge Management for Law Firms Matthew Parsons, 2004-07-01 While there is significant interest in knowledge management as it applies to legal environments, there are very few books specifically focused on this topic. In Effective Knowledge Management For Law Firms, Matthew Parsons expertly fills this gap by drawing on his work with a leading commercial law firm, Mallesons Stephen Jaques. He examines how law firms can implement a knowledge strategy to support their business strategy, rather than getting beguiled by fads and technology. Parsons first outlines the terrain, including what knowledge management means, the business and economics of law firms, and how lawyers work as knowledge workers. He then introduces a methodology for creating and implementing law firm knowledge strategy, which combines for the first time the interrelated aspects of recruiting, training, research, document production, information management, and digital knowledge strategy. Parsons goes beyond theories to provide detailed, practical help for the analysis, implementation, and measurement of performance-increasing initiatives. This book will be an invaluable resource for all those involved with the management and leadership of law firms and knowledge management initiatives. |
| fast company buckman knowledge management: Knowledge Management Excellence H. James Harrington, Frank Voehl, 2007 |
| fast company buckman knowledge management: Knowledge Management Irma Becerra-Fernandez, Rajiv Sabherwal, 2014-12-05 This text serves as a complete introduction to the subject of knowledge management (KM), incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics. |
| fast company buckman knowledge management: Building a Knowledge-Driven Organization Robert H. Buckman, 2004-03-15 This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from hoarding knowledge to sharing it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to: Combat the biggest problem with implementing knowledge management--creating the culture that supports it Increase the speed of innovation globally across an organization Resolve technical problems quickly Make immediate, informed decisions to help solve customer issues Create new products based on customer input and demand |
| fast company buckman knowledge management: Knowledge Management Susanne Guhl, 1999-10-01 Inhaltsangabe:Abstract: The following report explores the main aspects of knowledge management. The history of knowledge management reveals that different trends and developments influenced the evolution of a new management theory. Advanced information technologies that enable global knowledge-sharing and the recognition that people are the most valuable resource in a fast changing environment are the main reasons why knowledge management has become increasingly important. An attempt to clarify the terminology demonstrates that there is no generally accepted definition of knowledge management. This report defines knowledge management according to the three dimensions content, culture and infrastructure and thus, provides a basic framework to the main knowledge processes. The differentiation between the codification approach and the personalisation approach is essential in the evaluation of the implementation process. The first approach mainly relies on computer systems and databases whereas the latter focuses on person-to-person contacts. Both strategies can be combined to a certain extent, however, the main focus should only be on one of the two strategies. The most common pitfalls for ineffective knowledge-sharing are cultural barriers and the fact that many organisations overestimate the role of technology. Thus, success factors include fostering a knowledge-sharing culture and embedding the use of technology in everyday practice. Inhaltsverzeichnis:Inhaltsverzeichnis: LIST OF TABLESV LIST OF FIGURESV 1.INTRODUCTION6 2.LITERATURE REVIEW7 2.1HISTORY OF KNOWLEDGE MANAGEMENT7 2.1.1INTRODUCTION7 2.1.2LEARNING ORGANISATION7 2.1.3INFORMATION TECHNOLOGY9 2.1.4CHANGING BUSINESS ENVIRONMENT10 2.1.5INCREASED AWARENESS OF THE VALUE OF HUMAN CAPITAL11 2.1.6SUMMARY12 2.2FAD OR REVOLUTION?13 2.3CLARIFICATION OF THE TERMINOLOGY14 2.3.1INTRODUCTION14 2.3.2WHAT IS KNOWLEDGE ?14 2.3.2.1DISTINCTION BETWEEN DATA, INFORMATION AND KNOWLEDGE14 2.3.2.2EXPLICIT AND TACIT KNOWLEDGE15 2.3.3WHAT IS KNOWLEDGE MANAGEMENT ?16 2.3.3.1THE THREE DIMENSIONS OF KNOWLEDGE MANAGEMENT16 2.3.3.2SUMMARY AND A WORKING DEFINITION OF KNOWLEDGE MANAGEMENT18 2.4HOW DO YOU IMPLEMENT KNOWLEDGE MANAGEMENT?20 2.4.1WHY COMPANIES CHOOSE KNOWLEDGE MANAGEMENT20 2.4.2MAIN STEPS IN THE IMPLEMENTATION PROCESS23 2.4.2.1CODIFICATION AND PERSONALISATION STRATEGY23 2.4.2.2STAGES IN THE IMPLEMENTATION PROCESS25 2.5CRITICAL ANALYSIS28 2.5.1COMMON [...] |
| fast company buckman knowledge management: The Future of Competition C. K. Prahalad, Venkat Ramaswamy, 2004-02-18 In this visionary book, C. K. Prahalad and Venkat Ramaswamy explore why, despite unbounded opportunities for innovation, companies still can't satisfy customers and sustain profitable growth. The explanation for this apparent paradox lies in recognizing the structural changes brought about by the convergence of industries and technologies; ubiquitous connectivity and globalization; and, as a consequence, the evolving role of the consumer from passive recipient to active co-creator of value. Managers need a new framework for value creation. Increasingly, individual customers interact with a network of firms and consumer communities to co-create value. No longer can firms autonomously create value. Neither is value embedded in products and services per se. Products are but an artifact around which compelling individual experiences are created. As a result, the focus of innovation will shift from products and services to experience environments that individuals can interact with to co-construct their own experiences. These personalized co-creation experiences are the source of unique value for consumers and companies alike. In this emerging opportunity space, companies must build new strategic capital—a new theory on how to compete. This book presents a detailed view of the new functional, organizational, infrastructure, and governance capabilities that will be required for competing on experiences and co-creating unique value. |
| fast company buckman knowledge management: Knowledge Management and Business Model Innovation Yogesh Malhotra, 2001-01-01 We are living in interesting times characterized by increasing digitalization of business enterprises in a global interconnected knowledge economy. With waning euphoria about the first wave of digital e-business enterprises and a sobering dot-com stock market, business model innovation is being recognized as the key enabler that can unleash value creation for new digital enterprises. In contrast to traditional factors of production, knowledge assets and intellectual capital are expected to play a dominant role in determining both valuation and value-creation capabilities of most new age enterprises. Not surprisingly, Knowledge Management for Business Model Innovation is anticipated to be the mantra for survival, competence and success of Net enterprises as well as traditional brick-and-mortar enterprises faced with the challenge of transforming their business models into and beyond click-and-mortar companies. |
| fast company buckman knowledge management: Case Studies in Knowledge Management Institute of Personnel and Development, 1999 Contains eight case studies which focus on the processes and practices of human resources management during knowledge management initiatives. |
| fast company buckman knowledge management: Knowledge and Information Technology Management: Human and Social Perspectives Gunasekaran, Angappa, Khalil, Omar E. M., Mahbubur, Syed, 2002-07-01 Success in an increasingly competitive market depends on the quality of knowledge which organisations apply to their major business processes. For example, a supply chain depends on knowledge of diverse areas, including raw materials, planning, manufacturing, and distribution. Likewise, product development requires knowledge of consumer requirements, new science, new technology, and marketing. Knowledge is broadly defined as credible information that is of potential value to an organisation. Knowledge management (KM) is a function of generation and dissemination of information, developing a shared understanding of information, filtering shared understandings into degrees of potential value, and storing valuable knowledge within the confines of an accessible organisational mechanism. |
| fast company buckman knowledge management: Strategic Knowledge Management Technology Petter Gottschalk, 2005-01-01 Annotation This book applies stages of growth model for knowledge management technology, where firms develop from the person-to-tools strategy, via the person-to-person strategy and the person-to-documents strategy. |
| fast company buckman knowledge management: Knowledge Management: Current Issues and Challenges Coakes, Elayne, 2003-03-31 This scholarly discussion of managerial challenges details the most recent research on how organizations can better create, share, and exploit knowledge. Spanning the business and public service context, the information provided covers practical issues such as measuring returns, establishing trust, and integrating technology. Also discussed are knowledge management systems, Internet support, and information systems development. |
| fast company buckman knowledge management: An Investigation of Knowledge Management Characteristics Kshiti P. Davè, 1998 |
| fast company buckman knowledge management: Knowledge sharing , 2005 This e-book examines the importance of knowledge sharing within organisations. It explores whether the organizational processes we follow in everyday life can be applied to organizational life. |
| fast company buckman knowledge management: Knowledge Management EduGorilla Prep Experts, 2024-06-06 EduGorilla Publication is a trusted name in the education sector, committed to empowering learners with high-quality study materials and resources. Specializing in competitive exams and academic support, EduGorilla provides comprehensive and well-structured content tailored to meet the needs of students across various streams and levels. |
| fast company buckman knowledge management: ICICKM2010-Proceedings of the 7th International Conference on Intellectual Capital, knowledge Management and Organisational Learning Eric Tsui, |
| fast company buckman knowledge management: The Strategic Management of Intellectual Capital and Organizational Knowledge Chun Wei Choo, Nick Bontis, 2002 This book is the first to present a review and synthesis of the research in knowledge management and strategy management. The readings in this book will help readers get an understanding of the best methods to create and apply knowledge in order to sustain superior organizational performance. |
| fast company buckman knowledge management: STRATEGIC INFORMATION SYSTEMS , 1999 |
| fast company buckman knowledge management: Knowledge Management in Theory and Practice, third edition Kimiz Dalkir, 2017-12-22 A new, thoroughly updated edition of a comprehensive overview of knowledge management (KM), covering theoretical foundations, the KM process, tools, and professions. The ability to manage knowledge has become increasingly important in today's knowledge economy. Knowledge is considered a valuable commodity, embedded in products and in the tacit knowledge of highly mobile individual employees. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. This textbook and professional reference offers a comprehensive overview of the field. Drawing on ideas, tools, and techniques from such disciplines as sociology, cognitive science, organizational behavior, and information science, it describes KM theory and practice at the individual, community, and organizational levels. Chapters cover such topics as tacit and explicit knowledge, theoretical modeling of KM, the KM cycle from knowledge capture to knowledge use, KM tools, KM assessment, and KM professionals. This third edition has been completely revised and updated to reflect advances in the dynamic and emerging field of KM. The specific changes include extended treatment of tacit knowledge; integration of such newer technologies as social media, visualization, mobile technologies, and crowdsourcing; a new chapter on knowledge continuity, with key criteria for identifying knowledge at risk; material on how to identify, document, validate, share, and implement lessons learned and best practices; the addition of new categories of KM jobs; and a new emphasis on the role of KM in innovation. Supplementary materials for instructors are available online. |
| fast company buckman knowledge management: Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research Abou-Zeid, El-Sayed, 2007-11-30 The growing awareness of the crucial role that knowledge can play in gaining competitive advantage has lead businesses to confront how to build competitive business strategy around a firm's intellectual resources and capabilities, and how to define and guide the processes and infrastructure for managing organizational knowledge. Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research provides researchers and practitioners fundamental business and management knowledge by exploring relevant theoretical frameworks and the latest empirical research findings in the area of knowledge and knowledge management strategies and their formulation and alignment with organizations' competitive business strategies. |
| fast company buckman knowledge management: Knowledge Management in Theory and Practice Kimiz Dalkir, 2013-09-05 First published in 2011. As knowledge management becomes embedded within organisations it becomes more important for students to understand its principles and applications. In this text the author provides a comprehensive overview of the field of knowledge management with an emphasis on translating theory into practice, Working from a multidisciplinary perspective, he weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organisational behaviour, change management and information science into a three level approach. |
| fast company buckman knowledge management: Knowledge Organizations Jay Liebowitz, Thomas J. Beckman, 2020-09-10 For knowledge management to be successful, the corporate culture needs to be adapted to encourage the creation, sharing, and distribution of knowledge within the organization. Knowledge Organizations: What Every Manager Should Know provides insight into how organizations can best accomplish this goal. Liebowitz and Beckman provide the information companies need for evaluating and planning the steps and processes that will transform their existing organization infrastructure into a knowledge-based organization. This easy-to-read guide includes many vignettes, examples, and short cases of organizations involved in knowledge management. |
| fast company buckman knowledge management: Handbook on Knowledge Management 2 Clyde Holsapple, 2013-04-17 As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come. |
| fast company buckman knowledge management: Managing Knowledge Work and Innovation Sue Newell, Harry Scarbrough, Jacky Swan, 2009-06-30 Written by a team of highly respected authorities on management and organizational behaviour, this core textbook is grounded in an extensive body of international research and analysis that demonstrates that knowledge work depends primarily on the behaviours, attitudes and motivations of those who undertake and manage it and not simply on the implementation of information systems technology. Throughout the book, engaging case studies and role plays demonstrate the range of perspectives that can be applied to knowledge work, and the organisational conditions under which it can be managed effectively. This book is essential reading for undergraduate and postgraduate students on modules covering Knowledge Management, and ideal for modules in Human Resource Management and Organisational Studies. New to this Edition: - Updated case studies based on the latest research and with international reach - Enhanced learning and teaching tools to help students understand important concepts - A new companion website with lecturer resources |
| fast company buckman knowledge management: Managing Industrial Knowledge Ikujiro Nonaka, David J Teece, 2001-02-06 Managing Industrial Knowledge illuminates the complex processes at work in the creation and successful transfer of corporate knowledge. It is now generally recognized that the competitive advantages of firms depends on their ability to build, utilize and protect knowledge assets. In this volume many of the foremost international authors and pioneers of the study of knowledge in firms present their latest work and insights into organizational knowledge and innovation. In a world where markets, products, technologies, competitors, regulations, and even societies change rapidly, continuous innovation and the knowledge that produces innovation have become key. The chapters in this keynote volume shed new light on the contextual factors in knowledge creation, the links between knowledge and innovation in all aspects of business life and the processes by which these may be fostered or lost in organizations. |
| fast company buckman knowledge management: Management Richard L. Daft, 2000 This edition aims to equip students with a solid foundation in the essentials of an introductory management class and introduces students to current trends, theories and issues in the dynamic field of management. Real-world examples are featured in the text. |
| fast company buckman knowledge management: Management 7th Ed. Stephen P. Robbins, 2003 |
| fast company buckman knowledge management: Knowledge Unplugged J. Kluge, W. Stein, T. Licht, 2001-07-27 Knowledge Unplugged announces the results of a major survey on knowledge management practice within the most influential companies in the world, by the most influential management consultancy group in the world. The McKinsey Knowledge Management team interviewed top executives and also investigated how far their plans were implemented in practise, in 40 companies in the US, Europe and Japan. In many companies they discovered a significant gap between the vision at the top and the reality on the shop floor. Knowledge Unplugged draws together their findings and presents a practical guide to improving knowledge building and sharing at all levels within an organisation, vividly illustrated with case studies of best practice and common pitfalls. It also goes further and challenges companies to abandon convention and to liberate Knowledge Management from the hands of the IT department! They argue that Knowledge management is much more than simply installing a new database and can only be successful when it is at the heart of everyday personal exchanges, personal incentives and personal responsibilities at every level of the firm. |
| fast company buckman knowledge management: Virtual Teams Jessica Lipnack, Jeffrey Stamps, 2008-09-22 Praise for the First Edition of Virtual Teams If you want to see where organizational communications are going in the future, heed what these pioneers have written today. —Howard Rheingold, author, The Virtual Community, and founder, Electric Mind Lipnack and Stamps have written an important book for the twenty-first-century corporation. —Regis McKenna, The McKenna Group, author, Relationship Marketing This book provides a long overdue perspective on how to apply the discipline of real teams in the fast-moving, increasingly dispersed information age of the future. —Jon R. Katzenbach, author, The Wisdom of Teams For those who want to lead the movement, catch up with it, or simply know where it is going, this book is packed with useful information and interesting stories. —Dee W. Hock, founder and chairman emeritus, VISA Virtual Teams provides valuable insights into global teamwork and management through network technologies now available to all companies, large or small. —Jim Lynch, director, corporate quality, Sun Microsystems, Inc. |
| fast company buckman knowledge management: Strategic Management in Action Mary K. Coulter, 2002 This integrates the most current strategic management theories and practices in an engaging and exciting format. Features include : comprehensive cases at the end of the text including companies such as Amazon.com, Levi-Strauss and Starbucks ; and a companion web site (www.prenhall.com/coulter) which gives students access to online study guides, Internet resources and related exercises. |
| fast company buckman knowledge management: The Creative Enterprise Tony Davila, Marc J. Epstein, Robert Shelton, 2006-12-30 Creativity is the lifeblood of any business—from fledgling startup to global giant, creativity is what inspires entrepeneurs to take the leap into the unknown, motivates project teams to design faster and better products, drives executives to set their sights on new markets and customers. The Creative Enterprise asks: where do these creative impulses come from, and how can they be channeled into profitable ventures? Contributions from scholars and practitioners around the world integrate insights from the fields of management, economics, technology, psychology, and sociology to shed new light on innovation and how it drives business growth. Volume 1 focuses on innovation strategies, with chapters on developing the new product pipeline, technology transfer, and strategic alliances. Volume 2 considers the individual and organizational aspects of innovation, with chapters on the psychology of creativity and the influences of organizational culture on innovation. Volume 3 covers the infrastructure for promoting and sustaining innovation, with chapters on managing creative teams, selecting and funding projects, and developing effective performance measurement and rewards systems. Create—to make or bring into existence something new, derived from the Latin crescere, to grow. Creativity is the lifeblood of any business—from fledgling startup to global giant, creativity is what inspires entrepreneurs to take the leap into the unknown, motivates project teams to design faster and better products, drives executives to set their sights on new markets and customers. Where does this creativity come from? How can it be channeled into profitable ventures? The Creative Enterprise brings together the most current thinking from academics and practitioners around the world to shed new light on creativity and how it drives business growth. It addresses such topics as: Why are some organizations creative and others are not? What catalyzes new ideas? How can leaders balance short-term financial pressures and long-term creative aspirations? And how can firms maximize the value of their ideas into profitable products and services? While many authors have tackled pieces of the puzzle, this set uniquely integrates insights from the fields of management, economics, technology, psychology, and sociology, to cover the spectrum across individual and organizational innovation. Volume 1 focuses on innovation strategies, with chapters on developing the new product pipeline, measuring the impact of innovation on firm growth, technology transfer, and strategic alliances. Volume 2 considers the individual and organizational aspects of innovation, with chapters on creativity and artwork, idea catalysts and blocks, and the interplay between organizational culture and innovation. Volume 3 covers the infrastructure for promoting and sustaining innovation, with chapters on managing creative teams, selecting and funding projects, and developing effective performance measurement and rewards systems. |
| fast company buckman knowledge management: BUSINESS PROCESS T. A. VENKATACHALAM, C. M. SELLAPPAN, 2010-10-11 This textbook provides complete coverage of the subject. Starting with a detailed description of organisational structure, relationships and culture, the text proceeds to discuss the topics such as nature of power in organisation, leadership, organisational change and organisational environment. An elaborate account of business process reengineering with respect to methodology, planning, and its relationship with IT industry is given. Finally, the text describes e-business process and knowledge management in detail. The text is profusely illustrated with numerous flow charts and diagrams. Review questions are included at the end of every chapter to help students check their understanding of the subject. This textbook is primarily designed for the students of MCA for a course in business process. It will be also useful to the students of MBA and BCA. |
| fast company buckman knowledge management: The Winning Edge Andrew J. DuBrin, 2002 This hot new title provides a concise and timely perspective of how to harness the power of human behavior in the workplace to gain the winning edge in today's competitive marketplace. An overview of the field of organizational behavior is quickly followed by dynamic coverage of issues at every level of the whole organization: individuals, groups, and the larger organization itself. DuBrin is known for blending examples throughout the discussion that show the real impact of theory on today's managers and organizations. |
| fast company buckman knowledge management: Knowledge Management Klaus North, Gita Kumta, 2018-04-03 This textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework. The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e asy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives. |
| fast company buckman knowledge management: Fundamentals of Organizational Behavior Andrew J. DuBrin, 2005 In this brief, applied text, DuBrin (management, Rochester Institute of Technology) blends concise explorations of organizational behavior concepts with managerial insight, self-assessment, skill development, and suggestions. Maintaining a strong managerial focus that emphasizes the human relations. |
| fast company buckman knowledge management: Understanding Management Richard L. Daft, Dorothy Marcic, 1998 |
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