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| conflict resolution quarterly journal: Comparative Dispute Resolution Maria F. Moscati, Michael Palmer, Marian Roberts, 2020-12-25 Comparative Dispute Resolution offers an original, wide-ranging, and invaluable corpus of chapters on dispute resolution. Enriched by a broad, comparative vision and a focus on the processes used to handle disputes, this study adds significantly to the discourse around comparative legal studies. Chapters present new understandings of theoretical, comparative and transnational dimensions of the manner in which societies and their legal systems respond to difficulties in social relations. |
| conflict resolution quarterly journal: Promise and Performance Of Environmental Conflict Resolution Rosemary O'Leary, Lisa Bingham, 2003-08-01 Environmental conflict resolution (ECR) is a process of negotiation that allows stakeholders in a dispute to reach a mutually satisfactory agreement on their own terms. The tools of ECR, such as facilitation, mediation, and conflict assessment, suggest that it fits well with other ideas for reforming environmental policy. First used in 1974, ECR has been an official part of policymaking since the mid 1990s. The Promise and Performance of Environmental Conflict Resolution is the first book to systematically evaluate the results of these efforts. The Promise and Performance of Environmental Conflict Resolution presents empirical research along with insights from some of ECR‘s most experienced practitioners. Beginning with a primer about concepts and methods, the book describes the kinds of disputes where ECR has been applied, making it clear that 'despite the faith of proponents in the power and usefulness of ECR, it is not applicable to all environmental conflicts.' The contributions that follow critically investigate the record and potential of ECR, drawing on perspectives from political science, public administration, regional planning, philosophy, psychology, anthropology, and law. ECR is being extended to almost every area of environmental policy. Rosemary O'Leary and Lisa Bingham argue that truly effective use of ECR requires something more than advocacy. The Promise and Performance of Environmental Conflict Resolution provides scholars, policymakers, students, and practitioners with critical assessments, so that ECR can be used to its best advantage. |
| conflict resolution quarterly journal: The Guide to Reflective Practice in Conflict Resolution Michael Lang, 2024-08-22 This book is a commonsense guide to becoming a reflective practitioner, written by a practitioner for practitioners. This second edition is fully revised and updated, incorporating extensive new material emphasizing hands-on tools, worksheets, and guides along with practical advice for those interested in adopting reflective practice individually or in a group setting. It also provides useful resources, step-by-step instructions, and more case studies and commentaries from practitioners. Every person in a conflict resolution process sees the world differently and acts in a distinctive manner. Yet, by following well-developed practice routines, practitioners often fail to consider the unpredictability of human interactions and overlook behaviors that are inconsistent with their expectations. To respond effectively to surprising and unpredictable events, this book encourages practitioners to adapt their thinking, so they can use their knowledge and skills when situations do not match their assumptions or are inconsistent with their practice routines. This book also includes guest essays by Ava Abramowitz, Jodie Grant, Tzofnat Peleg-Baker, and Susanne Terry. |
| conflict resolution quarterly journal: The Oxford Handbook of Conflict Management in Organizations William K. Roche, Paul Teague, Alexander J. S. Colvin, 2014-07-03 New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes. |
| conflict resolution quarterly journal: Conflict Resolution for the Helping Professions Allan Edward Barsky, 2017 Module I: foundations of conflict resolution, peace, and restorative justice -- The mindful practitioner -- The theoretical bases of conflict resolution -- Restorative justice -- Module II: negotiation -- Power-based negotiation -- Rights-based negotiation -- Interest-based negotiation -- Module III: mediation -- Transformative mediation -- Family mediation and a therapeutic approach -- Module IV: additional methods of conflict resolution -- Group facilitation -- Advocacy. |
| conflict resolution quarterly journal: Searching the Law, 3d Edition Frank Bae, Edward Bander, Francis Doyle, Joel Fishman, Paul Richert, 2021-12-13 |
| conflict resolution quarterly journal: Therapeutic Family Mediation Howard H. Irving, Michael Benjamin, 2002-06-12 The text is filled with good advice, practical examples, and provides a strong grounding in TFM, as well as its theoretical underpinnings. It is useful for students and practitioners alike. The text is accessible and well-written. . . --RESOLVE, Family Mediation Canada This is an important text, making complex ideas easily accessible and thought provoking. It will certainly become essential reading for family mediation practitioners and of interest to therapists. . . --Magazine for Family Therapy & Systemic Practice, UK Therapeutic Family Mediation is a practice-based text grounded in a therapeutic family mediation (TFM) model created by the authors. This is the first comprehensive treatment of the model, complete with clinical examples and practice strategies. The authors include a detailed review of the model′s five stages, accompanied by a discussion of theoretical underpinnings, practice techniques, the mediation of parenting and financial plans, the importance of cultural diversity, and research trends based on a thorough review of the literature. Contemporary issues associated with family mediation in the 21st century are employed to illustrate the model in action with a full-length case presentation. Key Features: Guides the reader through the authors′ five-step model: Intake/Assessment, Pre-Mediation, Negotiation, Termination, and Follow-Up Outlines the use of parenting plans and financial plans Explores patterns of conflict and monetary issues Explains the process of drafting contracts Provides the tools necessary for assisting high-conflict couples and culturally diverse couples Designed as a practical hands-on manual or text for students and professors of social work, Therapeutic Family Mediation will also prove highly useful to mental health practitioners, legal professionals and mediators, couples going through divorce, and community workers specializing in family services. About the Authors: Howard H. Irving, Ph.D., is a professor at the University of Toronto, Faculty of Social Work, and cross-appointed to the Faculty of Law. He was the Co-Director of the Joint Law and Social Work Program. Dr. Irving has been a practicing family mediator for the last 25 years. In the past few years, he has developed an international reputation, giving courses and speeches in the United States, Canada, Israel, and Hong Kong. Michael Benjamin, Ph.D., is a family sociologist, with specialized training in family mediation and family and marital therapy. He has been involved in family mediation for the past 20 years as a theorist, researcher, trainer, teacher, author, and practitioner, both privately and through the family court. Dr. Benjamin practices as a marital and family therapist, a custody and access assessor, and a research consultant. |
| conflict resolution quarterly journal: Mediation Theory and Practice Suzanne McCorkle, Melanie J. Reese, 2018-03-23 Mediation Theory and Practice, Third Edition introduces students to the process of mediation by using practical examples that show students how to better manage conflicts and resolve disputes. Authors Suzanne McCorkle and Melanie J. Reese help students to understand the research and theory that underlie mediation, as well as provide students with the foundational skills a mediator must possess in any context, including issue identification, setting the agenda for negotiation, problem solving, settlement, and closure. New to the Third Edition: Expanded content on the role of evaluative mediation reflects the latest changes to the alternative dispute resolution field, helping students to distinguish between various approaches to mediation. Additional discussions around careers in conflict management familiarize students with employment opportunities for mediators, standards of professional conduct, and professional mediator competencies. New activities and case studies throughout each chapter assist students in developing their mediation competency. |
| conflict resolution quarterly journal: How Parties Experience Mediation Timea Tallodi, 2019-10-22 This book presents an unprecedented qualitative research study on relational changes in mediation with a truly interdisciplinary outset, drawing on the literature on psychology, alternative dispute resolution and business. Mediation's potential to induce changes in parties' relationships as an advantage of the process is commonly mentioned in the literature. However, despite its being a key to reconciliation, relational changes in mediation has not yet been a topic of foundational and fine-grained qualitative enquiry. As the first study in the literature, this research uses in-depth interviews with mediation parties and the qualitative methodology of interpretative phenomenological analysis in order to explore participants' lived experiences. The phenomenological stance ensures a particularly rich data set and a nuanced interpretative analysis. This pioneering piece of research seeks to enter mediation parties' true experiences as closely as possible, moving beyond pre-existing theoretical, quantitative and large-scale qualitative explorations. The themes are discussed in the context of theory, research and practice. Therefore, this book advances knowledge about mediation both in theoretical and practical terms. Innovative conclusions and recommendations are provided for developing mediation practice, mediation training programmes, and further research. |
| conflict resolution quarterly journal: Developing the Craft of Mediation Marian Roberts, 2007-03-15 This book draws on the concrete knowledge and practice experience of leading mediators, working in a variety of fields, to inform contemporary debates and challenges. These practitioners reflect on the excitement, complexity and satisfaction of their work as well as on the differences and commonalities across diverse fields of mediation practice. |
| conflict resolution quarterly journal: Advancing Workplace Mediation Through Integration of Theory and Practice Katalien Bollen, Martin Euwema, Lourdes Munduate, 2016-11-11 This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations. |
| conflict resolution quarterly journal: Mediation Ethics Rachael Field, Jonathan Crowe, 2020-05-29 Traditional ideas of mediator neutrality and impartiality have come under increasing attack in recent decades. There is, however, a lack of consensus on what should replace them. Mediation Ethics offers a response to this question, developing a new theory of mediation that emphasises its nature as a relational process. |
| conflict resolution quarterly journal: Mediation John Michael Haynes, Gretchen L. Haynes, Larry Sun Fong, 2012-02-01 This mediation how-to manual brings together the collective wisdom of two of the field's most renowned founders, John Michael Haynes and Larry Sun Fong. The book not only covers a range of mediation cases, but also uniquely provides feedback from the clients as they reflect on the sessions and report on what worked best for them. Beginning with a review of the theoretical underpinnings of the Haynes model of mediation, the book then presents six case studies with each demonstrating one or more of the organizing principles of mediation. The sessions examined reflect the different mediation areas currently being practiced—business, employment, neighborhood, adoption, education, and family. The book goes beyond simply reporting what mediators experience as it shares the insights and motivations of Fong and Haynes. This well-rounded approach includes the exploration of the clients' thoughts, helping readers to incorporate successful organizing principles into their own mediation practices. |
| conflict resolution quarterly journal: Expert Mediators Jean Poitras, Susan S. Raines, 2012-11-08 In the last three decades, mediation has been increasingly used in the United States and elsewhere. Much has been written about the philosophical underpinnings and ethical dilemmas of mediation as well as its applications both within judicial systems and beyond the limits of these systems. However, some very basic challenges remain: How can entrenched positions, strong emotions, and cultural differences be dealt with? Mediation expertise is truly achieved when a mediator learns to overcome these challenges through experience and intuition. To speed up the learning curve of mediation expertise, Jean Poitras and Susan Raines have benchmarked the mediation process in Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts. Tapping the experience and wisdom of over 175 highly qualified mediators from across different realms of the mediation practice (e.g., family mediation, workplace mediation, commercial mediation) and across geographic regions (e.g., U.S., Australia, Europe, Israel, Canada), this book integrates best practices in order to improve the performance of mediators. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique. |
| conflict resolution quarterly journal: Argumentation in Dispute Mediation Sara Greco Morasso, 2011-03-09 The context of mediation immediately highlights the importance of argumentation as a means to reasonably handle conflict. Argumentation in dispute mediation tackles this topic providing both theoretical insights and detailed empirical argumentative analysis. Its goal is twofold: to explore mediation as a real-life context of argumentation and to show how an increased argumentative awareness could improve conflict resolution. Particular emphasis is accorded to mapping mediation through an interdisciplinary reasoned review of existing accounts. The outline of a conceptual framework of mediation constitutes a solid basis for the study of argumentation in mediation. The argumentative analysis of a corpus of mediation cases, based on the pragma-dialectical account and the Argumentum Model of Topics, shows the mediator’s moves which actually help conflicting parties discuss reasonably. The mediator’s topical potential plays a crucial role in this relation at the levels of issue selection, evoking of cultural-contextual premises and choice of argument schemes. |
| conflict resolution quarterly journal: Mediation John W. Keltner, 1987 Because the intervention of a neutral third party is currently gaining favor as an alternative form of dispute resolution, this book explores the process of mediation in the context of managing struggle and examines some of the characteristics of mediators, their training and ethics, and the techniques and skills of good mediation. The theory section of the book contains three chapters dealing respectively with basic concepts and contexts, origins and development of mediation, and the mediator. The chapters in the section on practice are as follows: (1) The Mediator in Action; (2) Phases in the Mediation Process; (3) Mediator Behaviors: Relationships, Processes, and Strategies; (4) Power and the Mediator; (5) You Are the Mediator: a Summary of Suggestions; and (6)Helping the Parties Use Mediation. The five appendixes include simulated cases for mediation, mediation analysis and evaluation forms, special exercises for mediators-to-be, a section on special projects, and a sample agreement between parties coming to mediation. Eighty-one references are included. (Skc). |
| conflict resolution quarterly journal: Family Mediation Howard H. Irving, Michael Benjamin, 1995-07-19 Preface by Hugh McIsaac Family mediation has quickly become a significant means of legal dispute resolution, recognized in most North American jurisdictions as a relief to already overburdened judicial systems. Using an innovative practical approach, the authors of Family Mediation incorporate the pivotal principles of family therapy into this new context--the judicial realm of family mediation. The practice model--therapeutic family mediation--thoroughly treats history, specific issues, and practice in an ecosystemic approach and responds to feminist critique of mediation. In addition, the authors offer important perspectives on mediating with multicultural populations and the role of the mediator in child custody disputes and child protection cases. Through examination of family mediation research as well as helpful case history vignettes, the authors of this volume take action to fill significant gaps between family therapy and mediation. Family Mediation provides a new take on family mediation that will benefit not only professionals and researchers in family studies, social work, clinical psychology, and sociology but also professional and volunteer mediators, conciliation court personnel, and family law specialists. Family Mediation is an excellent blend of scholarship and practice, and it is the best of the books I have read on family mediation. First, it is clear and well written. Second, it provides an in-depth, current review of the divorce literature. The literature on divorce is large, uneven, and difficult to interpret. The authors have done a service to the profession by skillfully reviewing and integrating this literature. --Stephen J. Bahr, Brigham Young University This book is one of the most comprehensive and well-researched texts on mediation to date. The authors have compiled an immense array of information regarding the history of family mediation, the practice and knowledge base, a review of literature regarding divorce, the principles of mediation, gender and cultural issues, elements in a child custody dispute, sharing parenting, cultural issues, and the use of mediation in dependency, and they include an excellent summary of research conducted. . . . Of particular value is the enormous scope of the review of literature and the work of others, not only in Canada but also the United States, Australia, and Great Britain, underscoring the international nature of this transformation. What Howard H. Irving and Michael Benjamin have done is chart a major shift in the handling of conflict and they have done it very well. --Family and Conciliation Courts Review Howard H. Irving and Michael Benjamin have surveyed and summarized an immense amount of material within the covers of this volume, presenting it in a clear, readable style. It is one of the rare texts on mediation that does justice to the complexity of families generally and families in North America particularly--to their diversity of culture, to the scope of feminist thought and gender differences, and to the ranges of social class. Their attention to divergent forms of mediation and differences in practice across jurisdictions is broadly sighted. An excellent choice for a text in mediation. --Mary A. Duryee, Family Court Services, Alameda County, Oakland, CA Howard H. Irving and Michael Benjamin grapple with what is the most difficult event that confronts almost half of all modern families--divorce. Historically, the developmental issues and problems surrounding divorce have been solved in the courts. But modern-day courts are overwhelmed by an avalanche of divorce cases, more than a million a year, and are unable to meet the needs of separating parties. Family Mediation offers a fundamentally different approach from the conventional legal system. The empirical research and clinical experience Irving and Benjamin bring to bear on this subject have resulted in the seminal work in this area. This delightful and thoughtful book is a must for the modern mediation practitioner who works with families and children. --Duncan Lindsey, Professor, UCLA, and Editor-in-Chief, Children and Youth Services Review This book is unique in providing a complete overview of relevant subject areas for family mediation under one cover. Its writing is timely because it dispels some of the myths in the rapidly expanding field of family mediation. . . . Family Mediation is a comprehensive text that follows the development of family mediation through the present and concludes with the predictors of future directions. It is perhaps the most thorough critical review of the literature pertaining to family mediation and develops an inclusive practical model of practice for practitioners. The book is readable . . . responsible, and of interest to family mediators and the family law lawyers who work closely with them. It may become a must as a background for the novice family mediator about to embark on a course of training. --Laurel Pearson, McWhinney, Metcalfe, and Associates, Toronto, Canada |
| conflict resolution quarterly journal: The Routledge Companion to Wellbeing at Work Cary Cooper, Michael Leiter, 2017-05-18 Over recent years, many companies have developed an awareness of the importance of an active, rather than passive, approach to wellbeing at work. Whilst the value of this approach is widely accepted, turning theory into effective practice is still a challenge for many companies. The Routledge Companion to Wellbeing at Work is a comprehensive reference volume addressing every aspect of the topic. Split into five parts, it explores different models of wellbeing; personal qualities contributing to wellbeing; job insecurity and organizational wellbeing; workplace supports for wellbeing; and initiatives to enhance wellbeing. The international team of contributors provide a solid foundation to research and practice, including contemporary topics such as architecture, coaching, and fitness in the workplace. Edited by two of the world’s leading scholars on the subject, this text is a valuable tool for researchers, students, and practitioners in HRM and organizational psychology. |
| conflict resolution quarterly journal: Personal Conflict Management Suzanne Mccorkle, Melanie Reese, 2015-08-27 Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical. Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors’ shared experiences as mediators and organizational facilitators, this text demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management. Beginning with an introduction to conflict, the text examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the text take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations. Written in an academic yet reader-friendly style, this textbook is enjoyable and thought-provoking for both students and instructors. Case studies, examples, essay suggestions, discussion questions, etc support an interactive environment that optimizes learning opportunities. Instructors will find these features useful in the development of classroom discussions and assignments, while students will benefit from the opportunity to examine their own conflict behavior and enhance their skills in conflict management. |
| conflict resolution quarterly journal: Moving Toward a Just Peace Jan Marie Fritz, 2013-11-18 Mediation, the facilitated discussion of disputes and conflicts, is a flexible approach that can be used at all levels of intervention to move us toward a global peace that is both inclusive and fair. This volume, edited by Jan Marie Fritz, brings together mediators, scholar-practitioners, and a veteran diplomat to discuss the life and times of mediation in very different settings. The 14 chapters include three essays about culture, creativity, and models/theories/approaches. And there are ten chapters about practice: community mediation, mediation by police, special education mediation; interventions on behalf of widows in Nigeria; capacity-building work in Burundi; mediation in Israel; the creative facilitation of meetings; community conferencing; UN Security Council Resolution 1325 (Women and Peace and Security) and the role of civil society organizations in peacebuilding. This volume discusses the expanding roles - from prevention through societal transformation - assumed by mediators and the urgent need for mediators working at different intervention levels to learn from each other. This volume is a must read for scholars, researchers, policymakers, civil society representatives and practitioners with interests in effective dispute and conflict intervention. It particularly is recommended for those managing dispute and conflict intervention processes. |
| conflict resolution quarterly journal: The Routledge Handbook of Intercultural Mediation Dominic Busch, 2022-11-15 Offering unique coverage of an emerging, interdisciplinary area, this comprehensive handbook examines the theoretical underpinnings and emergent conceptions of intercultural mediation in related fields of study. Authored by global experts in fields from intercultural communication and conflict resolution to translation studies, literature, political science, and foreign language teaching, chapters trace the history, development, and present state of approaches to intercultural mediation. The sections in this volume show how the concept of intercultural mediation has been constructed among different fields and shaped by its specific applications in an open cycle of influence. The book parses different philosophical conceptions as well as pragmatic approaches, providing ample grounding in the key perspectives on this growing field of discourse. The Routledge Handbook of Intercultural Mediation is a valuable reference for graduate and postgraduate students studying mediation, conflict resolution, intercultural communication, translation, and psychology, as well as for practitioners and researchers in those fields and beyond. |
| conflict resolution quarterly journal: The Mediation Handbook Alexia Georgakopoulos, 2017-09-19 The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times. Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field. With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict. |
| conflict resolution quarterly journal: The School Services Sourcebook, Second Edition Cynthia Franklin, Mary Beth Harris, Paula Allen-Meares, 2013-01-31 A state-of-the-art revision of the sourcebook that is a must-have for all school-based social workers, counselors, and mental health professionals. |
| conflict resolution quarterly journal: Conflict in Intimate Relationships Dudley D. Cahn, 1992-09-26 Why is the potential for conflict so great for intimate partners? This volume integrates research from psychology, sociology, communications, and family studies to provide a comprehensive, practical synthesis of findings concerning conflict in close personal relationships. Combining discussion of both theory and practice, the volume illuminates why conflict occurs frequently between friends, romantic partners, distressed couples, and divorcing spouses, and also offers professionals a framework for understanding conflict as they try to help defuse strife. The book establishes conflict as a process that lies dormant in any mutually dependent relationship. Depending on the partners' strategies in conflict, the potential for disagreement can quickly become a real obstacle between them and can even threaten to end the relationship. To better determine the source of stress, three different research paradigms are presented to explain the conflict process and why it occurs, as well as to suggest what can be done to help partners manage conflict and preserve intimacy. The systems-interactionists' approach is presented first. This section discusses methods used to characterize destructive and constructive communication behavior patterns and strategies for dispute resolution. Next, the rules-interventionist approach examines ways in which a mediator can help divorcing couples end one relationship and begin another. Finally, the cognitive-exchange approach is considered. Methods used to determine the antecedent conditions which influence partners' reactions during conflict are presented and approaches for helping them modify destructive communication strategies are discussed. Throughout, terminology and measurements are made to correspond across disciplines so that the work is accessible to all. In addition to relating particular studies and research programs to their appropriate research approaches, the book shows how conflict is uniquely handled when distressed partners engage in problem solving, when disputing partners engage in mediation, and when same and opposite sex partners participate in developing relationships. Comparison and contrast emphasize the role played by conflict communication behavior, rules, and strategies found in developing intimate relationships, the destructive conflict characteristic of emotionally distressed couples, and the bargaining/negotiation characteristic of formal mediation. Drawing together the wide array of research on the topic in a user-friendly format, this book is an ideal resource for any investigator interested in distressed relationships. Offering practical methodology firmly founded in theory, it is invaluable reading for clinicians working with people in conflict. The book also serves as a text for advanced undergraduate and graduate students of conflict in interpersonal relationships, and as supplementary reading for a variety of courses where conflict is a focus of study. |
| conflict resolution quarterly journal: Conflict Resolution for the Helping Professions Allan Barsky, 2014-05-07 Barsky's hands-on text provides the theory, skills, and exercises to prepare readers for an array of conflict situations. It encourages developing professionals to see themselves as reflective practitioners in the roles of negotiators, mediators, advocates, facilitators, and peacebuilders. Readers will learn how to analyze conflict situations and develop theory-based strategies that can be used to intervene in an ethical and effective manner. Examples and exercises demonstrate how to apply conflict resolution skills when working with individuals, families, groups, organizations, and diverse communities. Conflict Resolution for the Helping Professions is the only current conflict resolution textbook designed specifically for social work, psychology, criminal justice, counseling, and related professions. |
| conflict resolution quarterly journal: The SAGE Handbook of Conflict Communication John G. Oetzel, Stella Ting-Toomey, 2006-01-18 The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice is the first resource to synthesize key theories, research, and practices of conflict communication in a variety of contexts. Editors John Oetzel and Stella Ting-Toomey, as well as expert researchers in the field, emphasize constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice. |
| conflict resolution quarterly journal: Organizations, Communication, and Health Tyler R. Harrison, Elizabeth A. Williams, 2015-10-23 Organizations, Communication, and Health focuses on theories and constructs of organizational communication and their relationship to health. The goal of the volume is to offer a current picture of organizational and organizing processes and practices related to health. Research in the area of health communication has expanded in recent years, and this research has advanced understandings of campaigns, patient/provider interactions, and social support. However, a gap in the area of health, organizations, and organizing processes emerged, a niche this volume fills. It does so by having chapters identify an organizational theory or organizing process and how aspects of that theory relate to health. Chapters discuss how to marry theory to practice and the other factors (e.g., organizational structure, role, occupation, industry, or environment) that need to be considered in the process of utilizing the theory in organizations. This volume, aimed at advanced undergraduate and graduate students studying health communication, as well as health professionals, provides useful theory and practice related the organizations and health, and issues a call for further theorizing on the practice of health communication in organizations. |
| conflict resolution quarterly journal: The Blackwell Handbook of Mediation Margaret S. Herrman, 2009-02-09 This handbook invites readers who are interested in mediation,negotiation and conflict resolution to share the perspectives ofexperts in the field. Contributors include scholars, mediators, trainers andnegotiators, all of whom are passionate about their work. Emphasises both internal and external factors as importantsources of influence when negotiating conflicts. Explores the cultural and institutional frameworks that haveshaped intervention processes. Considers what techniques might work when, how and why. Demonstrates the sophistication of contemporary studies ofmediation, negotiation and conflict resolution. |
| conflict resolution quarterly journal: Conflict Resolution: Oxford Bibliographies Online Research Guide Oxford University Press, 2010-05-01 This ebook is a selective guide designed to help scholars and students of social work find reliable sources of information by directing them to the best available scholarly materials in whatever form or format they appear from books, chapters, and journal articles to online archives, electronic data sets, and blogs. Written by a leading international authority on the subject, the ebook provides bibliographic information supported by direct recommendations about which sources to consult and editorial commentary to make it clear how the cited sources are interrelated related. A reader will discover, for instance, the most reliable introductions and overviews to the topic, and the most important publications on various areas of scholarly interest within this topic. In social work, as in other disciplines, researchers at all levels are drowning in potentially useful scholarly information, and this guide has been created as a tool for cutting through that material to find the exact source you need. This ebook is a static version of an article from Oxford Bibliographies Online: Social Work, a dynamic, continuously updated, online resource designed to provide authoritative guidance through scholarship and other materials relevant to the study and practice of social work. Oxford Bibliographies Online covers most subject disciplines within the social science and humanities, for more information visit www.aboutobo.com. |
| conflict resolution quarterly journal: The Handbook of Communication Engagement Kim A. Johnston, Maureen Taylor, 2018-04-27 A comprehensive volume that offers the most current thinking on the practice and theory of engagement With contributions from an international panel of leaders representing diverse academic and professional fields The Handbook of Communication Engagement brings together in one volume writings on both the theory and practice of engagement in today’s organizations and societies. The expert contributors explore the philosophical, theoretical, and applied concepts of communication engagement as it pertains to building interaction and connections in a globalized, networked society. The Handbook of Communication Engagement is comprehensive in scope with case studies of engagement from various disciplines including public relations, marketing, advertising, employee relations, education, public diplomacy, and politics. The authors advance the current thinking in engagement theory, strategy, and practice and provide a review of foundational and emerging research in engagement topics. The Handbook of Communication Engagement is an important text that: Provides an overview of the foundations and philosophies of engagement Identifies the contexts of engagement relating to specific areas across government and corporations, including CSR, consumer, activism, diplomacy, digital, and social impact Includes examples of contemporary engagement practice Presents applications of engagement and technology Offers insights on the future directions of engagement The Handbook of Communication Engagement offers an essential reference for advanced undergraduate, graduate students, practitioners and scholars from communication, media, advertising, public relations, public policy, and public diplomacy areas. The volume contains a compendium of the writings on the most recent advances on the theory and practice of engagement. Winner of the 2018 PRIDE Award for Innovation, Development, and Educational Achievement from the Public Relations Division of the National Communication Association. |
| conflict resolution quarterly journal: Managing Interpersonal Conflict Nancy A. Burrell, Mike Allen, Barbara Mae Gayle, Raymond W. Preiss, 2014-02-05 Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict. |
| conflict resolution quarterly journal: The Handbook of Conflict Resolution Peter T. Coleman, Morton Deutsch, Eric C. Marcus, 2014-04-07 Praise for The Handbook of Conflict Resolution This handbook is a classic. It helps connect the research of academia to the practical realities of peacemaking and peacebuilding like no other. It is both comprehensive and deeply informed on topics vital to the field like power, gender, cooperation, emotion, and trust. It now sits prominently on my bookshelf. —Leymah Gbowee, Nobel Peace Prize Laureate The Handbook of Conflict Resolution offers an astonishing array of insightful articles on theory and practice by leading scholars and practitioners. Students, professors, and professionals alike can learn a great deal from studying this Handbook. —William Ury, Director, Global Negotiation Project, Harvard University; coauthor, Getting to Yes and author, The Third Side Morton Deutsch, Peter Coleman, and Eric Marcus put together a handbook that will be helpful to many. I hope the book will reach well beyond North America to contribute to the growing worldwide interest in the constructive resolution of conflict. This book offers instructive ways to make this commitment a reality. —George J. Mitchell, Former majority leader of the United States Senate; former chairman of the Peace Negotiations in Northern Ireland and the International Fact-Finding Committee on Violence in the Middle East; chairman of the board, Walt Disney Company; senior fellow at the School of International and Public Affairs, Columbia University Let's be honest. This book is just too big to carry around in your hand. But that's because it is loaded with the most critical essays linking the theory and practice of conflict resolution. The Handbook of Conflict Resolution is heavy on content and should be a well-referenced resource on the desk of every mediator—as it is on mine. —Johnston Barkat, Assistant Secretary-General, Ombudsman and Mediation Services, United Nations |
| conflict resolution quarterly journal: Classroom Communication and Instructional Processes Barbara Mae Gayle, Raymond W. Preiss, Nancy Burrell, Mike Allen, 2009-03-04 Includes meta-analyses of communication instruction research and reviews literature on communication education/instruction. For scholars, students, and researchers in communication education. |
| conflict resolution quarterly journal: Cultural Encounters and Emergent Practices in Conflict Resolution Capacity-Building Tamra Pearson d'Estrée, Ruth J. Parsons, 2018-05-31 “Undoubtedly the most comprehensive analysis of the role of culture and emergent practices in capacity building currently at hand. d’Estrée and Parsons have produced a commendable amalgamation and scrutiny of local, cultural, and Indigenous mediation practices in a number of contexts that empower local people while interacting and integrating with Western mediation models in a blend of hybridity. The book is beautifully structured and will attract a wide readership including graduate and undergraduate students.” —Sean Byrne, Director, Arthur V. Mauro Centre for Peace & Justice, and Professor, Peace & Conflict Studies, University of Manitoba, Canada “Since late 1990s conflict resolution field has recognized the need to integrate culture in its processes. This book goes beyond such theoretical recognition and provides empirical evidence and solid concrete cases on how local actors from a wide range of cultural contexts integrated their cultural analysis and tools in their own sustainable conflict resolution processes. It also offers an effective set of guidelines and lessons learned for policy makers and peacebuilding practitioners on the need to deepen their reliance on local cultural practices of peace.” —Mohammed Abu-Nimer, Professor of International Peace and Conflict Resolution, School of International Service, American University, and Founder and Director of the Salam: Peacebuilding and Justice Institute in Washington, DC, USA “The evolving identities of communities impacted by deep historical divisions and population migration, in the context of life threatening resource shortages, present opportunities and challenges for conflict transformation professionals at every level. d'Estrée and Parsons respond to this challenge with a remarkable collection of stories from around the world that amplify the innovation in the field while capturing its history and complexity. It serves as the bridge between mediation and peacebuilding that is so necessary today.” —Prabha Sankaranarayan, CEO, Mediators Beyond Borders International “In this excellent book, Tamra Pearson d’Estrée and Ruth Parsons (and their impressive collection of case study authors) have analysed four generations of conflict resolution/transformation theory and practice. They highlight the diverse ways in which the burgeoning field of conflict resolution theorists and practitioners mirrored the ascendance and now decline of the neo-liberal western project. First and second generation efforts were based on notions of possessive individualism, rational choice theory and a general acceptance of the status quo. Culture was ignored or eliminated as were deeper questions of political and social inequality. But more importantly, there was an unwillingness to consider the power and the wisdom that resided in locality. Third and fourth generation conflict transformers, on the other hand, have engaged these deeper questions and focused more attention on emancipatory creative partnerships, social and economic justice, co-learning and hybridised models flowing from external engagement with local wisdom. This is a book that needs to be read by anyone interested in the transformative power of conflict resolution and long term social and political change.” —Kevin P Clements, Professor, Chair and Foundation Director, The National Centre for Peace and Conflict Studies, University of Otago, New Zealand While waves of scholarship have focused either on the value of presumed universal models or of traditional practices of conflict resolution, curiously missing has been the recognition and analysis of the actual intermingling and interacting of western and local cultural practices that have produced new and emergent practices in our global community. In this compilation of case studies, the authors describe partnerships forged between local practice expertise and bearers of “western/institutional” models to build innovative approaches to mediation and conflict resolution. Including stories of these experiences and the resulting hybrid models that emerged, the book explores central questions of cultural variation and integration, such as the perception of purpose and function of resolution processes, attitudes toward conflict, arenas and timeframes, third party roles, barriers to process use, as well as how to remain true to culture and context. It also examines partnership dynamics and lessons learned for modern cross-cultural collaboration. |
| conflict resolution quarterly journal: The Handbook of Group Research and Practice Susan A. Wheelan, 2005-06-01 Check out sample chapters by clicking on additional materials on the left. The Handbook of Group Research and Practice emphasizes the connections among basic research and theory, applied research, and group practice to demonstrate how theory and research translate into methods for working with groups. It is an excellent resource for students, academics, and practitioners in the fields of psychotherapy, psychology, sociology, management, communications, social work, education, and science and technology Key Features: Offers a multidisciplinary and international perspective from international contributors Provides a historical overview of the development of research and group practice Identifies contemporary issues with an emphasis on the research agenda in the field Describes seven different theoretical perspectives on how groups function Addresses both traditional and new methods of studying group research Advances current efforts to increase the understanding of how groups are employed and operate to solve pressing social and individual problems The Handbook of Group Research and Practice is a unique interdisciplinary resource written by world-renowned researchers and practitioners who work with teams and groups in a variety of settings. As a result, this Handbook provides students, academics, and practitioners with the most comprehensive understanding about the latest findings and issues in group research and practice to date! Talk to the author! www.gdqassoc.com |
| conflict resolution quarterly journal: Communication for Constructive Workplace Conflict Jessica Katz Jameson, 2023-05-09 Recipient of the NCA Organizational Communication Division's Outstanding Textbook Award 2023 A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence. Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict draws directly from the author’s 25 years of experience performing conflict research in numerous corporations, hospitals, public agencies, multi-sector laboratories, and non-profit organizations. Following the intuitive LEARN model, readers are provided with the theoretical and empirical support for managing conflicts as they emerge and creating an environment for more productive conflict in real-world scenarios. Throughout the text, concise and accessible chapters integrate key literature from disciplines including Communication, Management and Negotiation, Political Science, Psychology, and Public Administration to illustrate the impact the larger organizational context has on communication, conflict, and the social environment within organizations. Offers practical implications for communication in daily activities in ways that support trust-building and positive relationships Presents a framework based on the Communication as Constitutive of Organization (CCO) model, Contains theoretical and research-based explanations and diverse case studies to provide practical guidance for organizational members at all levels Reinforces the LEARN model with engaging, class-tested activities that allow students to practice constructive conflict communication Examines the impact of societal trends and how each individual’s communication either promotes or impedes collaboration and constructive conflict interaction Featuring timely discussion of the impact of social distancing due to the COVID-19 pandemic and the roles of social media and online dispute resolution, Communication for Constructive Workplace Conflict is an excellent textbook for upper-level undergraduate and graduate students new to the field of conflict studies or organizational communication, a valuable supplement for students of management, organizational psychology, and public administration, and a useful reference for professional mediators, consultants, trainers, and managers. |
| conflict resolution quarterly journal: Performers’ Rights in Sri Lanka Gowri Nanayakkara, 2019-04-13 This book explores whether global music copyright law and the performers’ rights regime (PRR) have been able to improve the economic position of artists, as they were originally intended to. The author investigates whether this regime effectively addresses contemporary issues regarding royalty payments and cover songs in Sri Lankan music, drawing on the empirical findings of a case study she conducted on the Sinhala music industry. She finds that the PRR developed internationally and implemented in Sri Lanka is predicated on a particular view of the role of performers and their relationships with other actors in the music industry; although this view can be found in the USA, UK and India, it does not seem to reflect the established practices and relationships within Sri Lanka’s contemporary music industry. While providing a socio-historical and legal analysis of these differing industrial settings and investigating the manner in which they impact the PRR’s (in)ability to deliver improved economic security for Sinhala singers, the book also offers policymakers recommendations on how to supplement current national copyright law and the PRR in order to provide a secure economic position for music artists in Sri Lanka. |
| conflict resolution quarterly journal: Informal Justice in Contemporary Society Dr Lee Li-On, 2016-05-06 Drawing on an ethnographic study in a multicultural city of Arabs and Jews in Israel, this book examines the models and expressions of power implicated in discourse and conflict resolution practices in cross cultural contemporary community. The author explores community politics expressed in daily life as a contextual background to the analysis of conflict resolution politics, exploring perspectives of state and civic stakeholders. Through case analysis, and addressing the individual, organisational and societal levels, Dr Li-On illustrates that conflict resolution is dominated by politics, with culture, ethnicity, and identity playing a significant role; disputing groups rely on conflict resolution to achieve contesting socio-political goals. The book explores core concerns in the field, illustrating obstacles, challenges and opportunities confronting informal justice in contemporary communities. Informal Justice in Contemporary Society is motivated by the field's research-practice gap and the lack of real world impact research in cross-cultural settings. The book contributes insights towards theory refinement and conflict resolution practice by addressing practical issues confronted by mediators in the field. This innovative research path introduces a holistic approach to the study of informal justice in social context, deploying multilevel ethnographic analysis to broaden the perspectives and understanding of conflict resolution in contemporary communities. Locally, it provides insights into conflict resolution in Israel in a mixed city of Arabs and Jews. This book belongs on the reference shelf of essential reading for educators, researchers and practitioners in conflict resolution and social studies, including anthropological, community, legal and cultural fields. |
| conflict resolution quarterly journal: Conflict Management for Managers Susan S. Raines, 2012-12-14 “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University |
| conflict resolution quarterly journal: Essentials of Organizational Behavior Terri A. Scandura, 2020-12-03 Winner of the 2022 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA) Concise, practical, and research-based, Essentials of Organizational Behavior equips students with the necessary skills to become effective leaders and managers. Best-selling author Terri A. Scandura uses an evidence-based approach to introduce students to models proven to enhance the well-being, motivation, and productivity of people in the workplace. Experiential exercises and a variety of real-world cases and examples provide students with ample opportunity to apply OB concepts and hone their critical thinking. The Third Edition includes new What′s #Trending in OB? boxes on timely topics such as social media addiction and virtual work teams during the COVID-19 pandemic; new case studies on important issues such as American Airlines′ anti-discrimination protections for LGBTQ workers; and the latest research on topics such as grit and inclusive leadership. This title is accompanied by a complete teaching and learning package. Digital Option / Courseware SAGE Vantage is an intuitive digital platform that delivers this text’s content and course materials in a learning experience that offers auto-graded assignments and interactive multimedia tools, all carefully designed to ignite student engagement and drive critical thinking. Built with you and your students in mind, it offers simple course set-up and enables students to better prepare for class. Assignable Video with Assessment Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. . Assignable Self-Assessments Assignable self-assessments (available with SAGE Vantage) help students understand their own management style and strengths. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. |
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