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| broken windows broken business summary: Broken Windows, Broken Business Michael Levine, 2007-10-15 Now revised and updated, this inspired, impactful, and important book shows how to achieve the ultimate success by rectifying the small problems that can sink a business (Stephen R, Covey, author of The 7 Habits of Highly Effective People). Once every few years a book comes along with an insight so penetrating, so powerful—and so simply, demonstrably true—that it instantly changes the way we think and do business. Such a book is Broken Windows, Broken Business, a breakthrough in management theory that can alter the destiny of countless companies striving to stay ahead of their competition. In this vital work, author Michael Levine offers compelling evidence that problems in business, large and small, typically stem from inattention to tiny details. Social psychologists and criminologists agree that if a window in a building is broken and left unrepaired, soon thereafter the rest of the windows will be broken—and the perception will build that crime in that neighborhood is out of control. The same principle applies to business. Drawing on real-world corporate examples, from JetBlue's decision to give fliers what they really want—leather seats, personal televisions, online ticketing - to Google's customer-based strategy for breaking out of the pack of Internet search engines, to business-to-business firms' successes and failures, Levine proves again and again how constant vigilance and an obsession with detail can make or break a business or a brand. With tips and advice on changing any business to one that dots its i's, crosses its t's, and attracts more clients, Broken Windows, Broken Business goes straight to the heart of what makes all enterprises successful—the little things that mean a lot. |
| broken windows broken business summary: Fixing Broken Windows George L. Kelling, Catherine M. Coles, 1996 Cites successful examples of community-based policing. |
| broken windows broken business summary: Illusion of Order Bernard E. Harcourt, 2005-02-15 This is the first book to challenge the broken-windows theory of crime, which argues that permitting minor misdemeanors, such as loitering and vagrancy, to go unpunished only encourages more serious crime. The theory has revolutionized policing in the United States and abroad, with its emphasis on policies that crack down on disorderly conduct and aggressively enforce misdemeanor laws. The problem, argues Bernard Harcourt, is that although the broken-windows theory has been around for nearly thirty years, it has never been empirically verified. Indeed, existing data suggest that it is false. Conceptually, it rests on unexamined categories of law abiders and disorderly people and of order and disorder, which have no intrinsic reality, independent of the techniques of punishment that we implement in our society. How did the new order-maintenance approach to criminal justice--a theory without solid empirical support, a theory that is conceptually flawed and results in aggressive detentions of tens of thousands of our fellow citizens--come to be one of the leading criminal justice theories embraced by progressive reformers, policymakers, and academics throughout the world? This book explores the reasons why. It also presents a new, more thoughtful vision of criminal justice. |
| broken windows broken business summary: Broken Windows, Broken Business Michael Levine, 2021-05-11 Now revised and updated, this inspired, impactful, and important book shows how to achieve the ultimate success by rectifying the small problems that can sink a business (Stephen R, Covey, author of The 7 Habits of Highly Effective People). Once every few years a book comes along with an insight so penetrating, so powerful—and so simply, demonstrably true—that it instantly changes the way we think and do business. Such a book is Broken Windows, Broken Business, a breakthrough in management theory that can alter the destiny of countless companies striving to stay ahead of their competition. In this vital work, author Michael Levine offers compelling evidence that problems in business, large and small, typically stem from inattention to tiny details. Social psychologists and criminologists agree that if a window in a building is broken and left unrepaired, soon thereafter the rest of the windows will be broken—and the perception will build that crime in that neighborhood is out of control. The same principle applies to business. Drawing on real-world corporate examples, from JetBlue's decision to give fliers what they really want—leather seats, personal televisions, online ticketing - to Google's customer-based strategy for breaking out of the pack of Internet search engines, to business-to-business firms' successes and failures, Levine proves again and again how constant vigilance and an obsession with detail can make or break a business or a brand. With tips and advice on changing any business to one that dots its i's, crosses its t's, and attracts more clients, Broken Windows, Broken Business goes straight to the heart of what makes all enterprises successful—the little things that mean a lot. |
| broken windows broken business summary: Broken Business José R. Hernandez, 2018-12-10 How to prevent corporate scandals and fix good companies that do wrong The news media is replete with stories of corporate scandal, corruption and misdeeds. The need for effective crisis management and corporate governance strategies has never been greater. Broken Business explains why corporate scandals happen, what to do when scandals arise in your company, and how to prevent their future occurrence. Offering real-world anecdotes and solutions, this book details how corporations can mitigate the risk of scandal, reform corporate image and install structures to create a more ethical and profitable company. This insightful resource dispels common misconceptions of corporate misconduct and its causes through fascinating research into human nature, and compelling storytelling that demonstrates fundamental flaws in corporate culture. Author José Hernandez draws on decades of experience working with high-profile global corporations to present seven essential steps for transforming a company, including building a better culture, more effective compliance systems and re-focusing the strategy. This book allows you to: Examine current and highly publicized cases of corporate scandal and their impact on corporate credibility Employ practical methods to rehabilitate your corporation’s public image Implement managerial frameworks to quickly address cases of misconduct Promote a culture of compliance and integrity to encourage good conduct in your corporate environment At its core, this book is a simple, engaging “how to” guide that offers practical advice on institutionalizing integrity in any organization. Broken Business: Seven Steps to Reform Good Companies Gone Bad is an essential text for leaders seeking a concise review at how things can go wrong, how to deal with scandal fallout and how to ultimately become a better company. |
| broken windows broken business summary: Breaking Windows David Bank, 2001 Breaking Windows is a gripping account of Bill Gates's plan to establish a monopoly and create a new kind of business organism. Bank shows how the company's executives faced a tough legal challenge, and how they are dealing with the limits of Microsoft's growth. |
| broken windows broken business summary: Scaling Up Excellence Robert I. Sutton, Huggy Rao, 2014-02-04 In Scaling Up Excellence, bestselling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up farther, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries – including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare -- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between “Buddhism” versus “Catholicism” -- whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people -- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge. It is destined to become the standard bearer in the field. |
| broken windows broken business summary: Broken Windows Graffiti NYC James Murray, Karla Murray, 2002 Full of vibrant, energetic and explosive images, Broken Windows Graffiti NYC documents the flowering of the graffiti movement of the post-train era. In the 1980's graffiti was pushed out of the subways as the trains were cleaned once and for all. In the 1990's, much of the graffiti action in New York migrated to the city's walls, enabling the 'writers' to execute more refined and concept-driven large-scale pieces. By the end of decade, this new medium was being used to great effect. Photographers James & Karla Murray took great pains to faithfully capture an unprecedented re-birth of the movement documenting the most significant murals created between 1996 2001. Broken Windows contains insightful interviews, an extensive selection of womens' graffiti, and features the work of more than 180 artists from The United States, Germany, France, Sweden, Finland, Denmark, Holland, Italy, and Norway. |
| broken windows broken business summary: Broken Glass Alex Beam, 2021-03-30 The true story of the intimate relationship that gave birth to the Farnsworth House, a masterpiece of twentieth-century architecture—and disintegrated into a bitter feud over love, money, gender, and the very nature of art. “An intimate portrait . . . alive with architectural intrigue.”—Architect Magazine In 1945, Edith Farnsworth asked the German architect Mies van der Rohe, already renowned for his avant-garde buildings, to design a weekend home for her outside of Chicago. Edith was a woman ahead of her time—unmarried, she was a distinguished medical researcher, as well as an accomplished violinist, translator, and poet. The two quickly began spending weekends together, talking philosophy, Catholic mysticism, and, of course, architecture over wine-soaked picnic lunches. Their personal and professional collaboration would produce the Farnsworth House, one of the most important works of architecture of all time, a blindingly original structure made up almost entirely of glass and steel. But the minimalist marvel, built in 1951, was plagued by cost overruns and a sudden chilling of the two friends’ mutual affection. Though the building became world famous, Edith found it impossible to live in, because of its constant leaks, flooding, and complete lack of privacy. Alienated and aggrieved, she lent her name to a public campaign against Mies, cheered on by Frank Lloyd Wright. Mies, in turn, sued her for unpaid monies. The ensuing lengthy trial heard evidence of purported incompetence by an acclaimed architect, and allegations of psychological cruelty and emotional trauma. A commercial dispute litigated in a rural Illinois courthouse became a trial of modernist art and architecture itself. Interweaving personal drama and cultural history, Alex Beam presents a stylish, enthralling narrative tapestry, illuminating the fascinating history behind one of the twentieth century’s most beautiful and significant architectural projects. |
| broken windows broken business summary: A Million Broken Windows: The Magic and Mystique of Bombay Cricket Makarand Waingankar, About the Book A CRICKETING HISTORY CAPTURING THE SPORTING SPIRIT OF THE CITY OF BOMBAY. There was a time when Bombay was almost synonymous with cricket in India. A Million Broken Windows is the story of how that came to be: of the players who filled the gullies and maidans of the city with their exuberant and institutively skilful play, of the coaches who spotted talent and created opportunities for their boys to grow, and of the crowds that came to cheer their teams, weekday or weekend. Together they ensured that, whatever the result, the joy of competing and pushing oneself, and others, to do better was never lost. Since the inception of the Ranji trophy, Bombay has lifted the trophy forty-one times. Its batsmen and bowlers have had starring roles in match after match, across tournaments, formats and continents. Captains, coaches, administrators—Bombay has contributed to the game in every possible way. The book is both a tribute and a testimony to the conquestorial yet generous spirit that animates the game in the city that is the birthplace of cricket in India. |
| broken windows broken business summary: Economics in One Lesson Henry Hazlitt, 2010-08-11 Over a million copies sold! A fundamental influence on modern libertarianism, this classic guide to the basics of economic theory defends capitalism and the free market from economic myths that persist to this day. “A magnificent job of theoretical exposition.”—Ayn Rand Considered among the leading economic thinkers of the “Austrian School,” which includes Carl Menger, Ludwig von Mises, Friedrich (F.A.) Hayek, and others, Henry Hazlitt wrote Economics in One Lesson in 1946. Concise and instructive, it is also deceptively prescient and far-reaching in its efforts to dissemble economic fallacies that are so prevalent they have almost become a new orthodoxy. Economic commentators across the political spectrum have credited Hazlitt with foreseeing the collapse of the global economy which occurred more than fifty years after the initial publication of Economics in One Lesson. Hazlitt’s focus on non-governmental solutions, strong—and strongly reasoned—anti-deficit position, and general emphasis on free markets, economic liberty of individuals, and the dangers of government intervention make Economics in One Lesson every bit as relevant and valuable today as it has been since publication. |
| broken windows broken business summary: City on Fire Garth Risk Hallberg, 2015-10-13 A big-hearted, boundary-vaulting novel that heralds a remarkable new talent: set in 1970s New York, it is a story outsized in its generosity, warmth, and ambition, its deep feeling for its characters, and its exuberant imagination. The individuals who live within this extraordinary first novel are: Regan and William Hamilton-Sweeney, estranged heirs to one of the city's largest fortunes; Keith and Mercer, the men who, for better or worse, love them; Charlie and Samantha, two suburban teenagers seduced by downtown's punk scene; an obsessive magazine reporter; his idealistic neighbor; and the detective trying to figure out what any of them have to do with a shooting in Central Park. Their entangled relationships--which stretch from post-Vietnam youth culture to the fiscal crisis, from small-town Georgia to greater L.A.--open up the loneliest-seeming corners of the crowded city. And when the infamous blackout of July 13th, 1977 plunges this world into darkness, each of these lives will be changed forever. A novel about love and betrayal and forgiveness, about art and truth and rock'n'roll, about how the people closest to us are sometimes the hardest to reach--about what it means to be human. |
| broken windows broken business summary: Broken Megan Hamilton, 2015-01-16 Cassandra Whitman seems like a normal girl on the outside. Sure she doesn't really have any friends, but she gets by--and she has Adam. But what happens when she doesn't have him anymore, and how far will she go to get him back? |
| broken windows broken business summary: Broken Buildings, Busted Budgets Barry B. LePatner, 2008-09-15 Across the nation, construction projects large and small—from hospitals to schools to simple home improvements—are spiraling out of control. Delays and cost overruns have come to seem “normal,” even as they drain our wallets and send our blood pressure skyrocketing. In Broken Buildings, Busted Budgets, prominent construction attorney Barry B. LePatner builds a powerful case for change in America’s sole remaining “mom and pop” industry—an industry that consumes $1.23 trillion and wastes at least $120 billion each year. With three decades of experience representing clients that include eminent architects and engineers, as well as corporations, institutions, and developers, LePatner has firsthand knowledge of the bad management, ineffective supervision, and insufficient investment in technology that plagues the risk-averse construction industry. In an engaging and direct style, he here pinpoints the issues that underlie the industry’s woes while providing practical tips for anyone in the business of building, including advice on the precise language owners should use during contract negotiations. Armed with Broken Buildings, Busted Budgets, everyone involved in the purchase or renovation of a building or any structure—from homeowners seeking to remodel to civic developers embarking on large-scale projects—has the information they need to change this antiquated industry, one project at a time. “LePatner describes what is wrong with the current system and suggests ways that architects can help—by retaking their rightful place as master builders.”—Fred A. Bernstein, Architect Magazine “Every now and then, a major construction project is completed on time and on budget. Everyone is amazed. . . . Barry LePatner thinks this exception should become the rule. . . . A swift kick to the construction industry.”—James R. Hagerty, Wall Street Journal |
| broken windows broken business summary: The Hidden Brain Shankar Vedantam, 2010 What if it is simply unconscious biases — in the way of memory, emotion and attention — that produce most misunderstandings and conflicts between people, groups and even nations? How can you tell if it isn't just your brain running on 'auto-pilot' that makes your moral decisions for you, instead of the logical thinking you've nurtured and developed? Reminiscent of Malcolm Gladwell's Blink, The Hidden Brain takes a look at how we actually think both consciously and unconsciously. In The Hidden Brain: how our unconscious minds elect presidents, control markets, wage wars, and save our lives, author and science journalist Shankar Vedantam describes unique cases of everyday unconscious decision making while applying the latest scientific studies to each situation. The result is fascinating. The Hidden Brain explores numerous questions and doubts about the choices we make and updates us on the most recent scientific research on unconscious thinking. Shankar believes most everything we do boils down to the inner workings of our brains. Most human actions are based on unconscious biases, not conscious decisions. Looking into 'the hidden brain' is how he can best explain, scientifically, the many contradictory and illogical things people say and do, regardless of their ability to reason. Shankar's recent journalism enables the lay-person to understand what the scientific and human behaviorist communities are discovering. And his book delves into a wide variety of stories that intriguingly point toward the astounding notion that people are much more dependent on the unconscious than most of us would like to believe, by linking this research to real life situations. If it isn't the unconscious how else do you explain biases that prompt us to think that a black woman leaning over a hospital bed is a nurse, rather than a surgeon? How do you explain why well-meaning managers choose some candidates for job interviews while eliminating others who are equally qualified? Can you explain why people don't always run out of a burning building? |
| broken windows broken business summary: Pockets of Crime Peter K. B. St. Jean, 2008-09-15 Why, even in the same high-crime neighborhoods, do robbery, drug dealing, and assault occur much more frequently on some blocks than on others? One popular theory is that a weak sense of community among neighbors can create conditions more hospitable for criminals, and another proposes that neighborhood disorder—such as broken windows and boarded-up buildings—makes crime more likely. But in his innovative new study, Peter K. B. St. Jean argues that we cannot fully understand the impact of these factors without considering that, because urban space is unevenly developed, different kinds of crimes occur most often in locations that offer their perpetrators specific advantages. Drawing on Chicago Police Department statistics and extensive interviews with both law-abiding citizens and criminals in one of the city’s highest-crime areas, St. Jean demonstrates that drug dealers and robbers, for example, are primarily attracted to locations with businesses like liquor stores, fast food restaurants, and check-cashing outlets. By accounting for these important factors of spatial positioning, he expands upon previous research to provide the most comprehensive explanation available of why crime occurs where it does. |
| broken windows broken business summary: Nobody Marc Lamont Hill, 2016-07-26 An analysis of deeper meaning behind the string of deaths of unarmed citizens like Michael Brown, Eric Garner, and Freddie Gray, providing ... [commentary] on the intersection of race and class in America today-- |
| broken windows broken business summary: The Innovator's Guide to Growth Scott Anthony, Mark Johnson, Joseph Sinfield, 2008-07-01 More than a decade ago, Clayton Christensen's breakthrough book The Innovator's Dilemma illustrated how disruptive innovations drive industry transformation and market creation. Christensen's research demonstrated how growth-seeking incumbents must develop the capability to deflect disruptive attacks and seize disruptive opportunities. In The Innovator's Guide to Growth, Scott Anthony, Mark Johnson, Joseph Sinfield, and Elizabeth Altman take the subject to the next level: implementation. The authors explain how to create this crucial capability for unlocking disruption's transformational power. With a foreword by Christensen, this book provides a set of market-proven tools and approaches to innovation that have been honed through fieldwork with innovative companies like Procter & Gamble, Johnson & Johnson, Pepsi, Intel, Motorola, SAP, and Cisco Systems. The book shows you how to: Follow a market-proven process -- so your company can reliably create blockbuster businesses Create structures, systems, and metrics -- so the disruptive innovations that will power your firm's future growth receive the funding and personnel needed to succeed Create a common language of disruptive innovation -- so managers can reach consensus around counterintuitive courses of action Incisive and practical, this book helps your company take the steps necessary to benefit from disruption -- instead of being eclipsed by it. |
| broken windows broken business summary: The Broken House Horst Krüger, 2021-06-17 'Exquisitely written... haunting... Few books, I think, capture so well the sense of a life broken for ever by trauma and guilt' Sunday Times 'An unsparing, honest and insightful memoir, that shows how private failure becomes national disaster' Hilary Mantel Twenty years after the end of the war, Horst Krüger attempted to make sense of his childhood. He had grown up in a quiet Berlin suburb. Here, people lived ordinary lives, believed in God, obeyed the law, and were gradually seduced by the promises of Nazism. He had been 'the typical child of innocuous Germans who were never Nazis, and without whom the Nazis would never have been able to do their work'. With tragic inevitability, this world of respectability, order and duty began to crumble. Written in accomplished prose of lingering beauty, The Broken House is a moving coming-of-age story that provides a searing portrait of life under the Nazis. |
| broken windows broken business summary: Benno and the Night of Broken Glass Meg Wiviott, 2014-01-01 Benno was the neighborhood's favorite cat. During the week, he napped in a sunny corner of Mitzi Stein's dress shop and begged scrapped from Moshe the butcher. But one night in Berlin, the Nazis changed everything. Life would never be the same. This cat's-eye view introduces the Holocaust to children in a gentle way that can open discussion of this period. |
| broken windows broken business summary: Turnaround William Bratton, Peter Knobler, 1998 In a frank, gritty, autobiography, charismatic, controversial New York City police commissioner William Bratton candidly describes how his cutting-edge anti-crime strategies brought about a historic reduction in crime. NPR sponsorhsip. |
| broken windows broken business summary: The Book Thief Markus Zusak, 2007-12-18 #1 NEW YORK TIMES BESTSELLER • ONE OF TIME MAGAZINE’S 100 BEST YA BOOKS OF ALL TIME • A NEW YORK TIMES READER TOP 100 PICK FOR BEST BOOKS OF THE 21ST CENTURY • A KIRKUS REVIEWS BEST YOUNG ADULT BOOK OF THE CENTURY The extraordinary, beloved novel about the ability of books to feed the soul even in the darkest of times. When Death has a story to tell, you listen. It is 1939. Nazi Germany. The country is holding its breath. Death has never been busier, and will become busier still. Liesel Meminger is a foster girl living outside of Munich, who scratches out a meager existence for herself by stealing when she encounters something she can’t resist–books. With the help of her accordion-playing foster father, she learns to read and shares her stolen books with her neighbors during bombing raids as well as with the Jewish man hidden in her basement. In superbly crafted writing that burns with intensity, award-winning author Markus Zusak, author of I Am the Messenger, has given us one of the most enduring stories of our time. “The kind of book that can be life-changing.” —The New York Times “Deserves a place on the same shelf with The Diary of a Young Girl by Anne Frank.” —USA Today DON’T MISS BRIDGE OF CLAY, MARKUS ZUSAK’S FIRST NOVEL SINCE THE BOOK THIEF. |
| broken windows broken business summary: ReOrg Stephen Heidari-Robinson, Suzanne Heywood, 2016-10-25 A Practical Guide in Five Steps Most executives will lead or be a part of a reorganization effort (a reorg) at some point in their careers. And with good reason—reorgs are one of the best ways for companies to unlock latent value, especially in a changing business environment. But everyone hates them. No other management practice creates more anxiety and fear among employees or does more to distract them from their day-to-day jobs. As a result, reorgs can be incredibly expensive in terms of senior-management time and attention, and most of them fail on multiple dimensions. It’s no wonder companies treat a reorg as a mysterious process and outsource it to people who don’t understand the business. It doesn’t have to be this way. Stephen Heidari-Robinson and Suzanne Heywood, former leaders in McKinsey’s Organization Practice, present a practical guide for successfully planning and implementing a reorg in five steps—demystifying and accelerating the process at the same time. Based on their twenty-five years of combined experience managing reorgs and on McKinsey research with over 2,500 executives involved in them, the authors distill what they and their McKinsey colleagues have been practicing as an “art” into a “science” that executives can replicate—in companies or business units large or small. It isn’t rocket science and it isn’t bogged down by a lot of organizational theory: the five steps give people a simple, logical process to follow, making it easier for everyone—both the leaders and the employees who ultimately determine a reorg’s success or failure—to commit themselves to and succeed in the new organization. |
| broken windows broken business summary: The Success Equation Michael J. Mauboussin, 2012 In this provocative book, Michael Mauboussin offers the structure needed to analyze the relative importance of skill and luck, offering concrete suggestions for making these insights work to your advantage by making better decisions. |
| broken windows broken business summary: Police, Power, and the Production of Racial Boundaries Ana Muñiz, 2015-08-03 Based on five years of ethnography, archival research, census data analysis, and interviews, Police, Power, and the Production of Racial Boundaries reveals how the LAPD, city prosecutors, and business owners struggled to control who should be considered “dangerous” and how they should be policed in Los Angeles. Sociologist Ana Muñiz shows how these influential groups used policies and everyday procedures to criminalize behaviors commonly associated with blacks and Latinos and to promote an exceedingly aggressive form of policing. Muñiz illuminates the degree to which the definitions of “gangs” and “deviants” are politically constructed labels born of public policy and court decisions, offering an innovative look at the process of criminalization and underscoring the ways in which a politically powerful coalition can define deviant behavior. As she does so, Muñiz also highlights the various grassroots challenges to such policies and the efforts to call attention to their racist effects. Muñiz describes the fight over two very different methods of policing: community policing (in which the police and the community work together) and the “broken windows” or “zero tolerance” approach (which aggressively polices minor infractions—such as loitering—to deter more serious crime). Police, Power, and the Production of Racial Boundaries also explores the history of the area to explain how Cadillac-Corning became viewed by outsiders as a “violent neighborhood” and how the city’s first gang injunction—a restraining order aimed at alleged gang members—solidified this negative image. As a result, Muñiz shows, Cadillac-Corning and other sections became a test site for repressive practices that eventually spread to the rest of the city. |
| broken windows broken business summary: The Good Doctor Damon Galgut, 2014-10-07 “A lovely, lethal, disturbing novel” of the dashed hopes of post-apartheid South Africa and the small betrayals that doom a friendship (The Guardian). An extraordinary parable of the corruption of the flesh and spirit, The Good Doctor has inspired enthusiastic interest around the world and has assured Damon Galgut’s place as a major international talent. When Laurence Waters arrives at his new post at a deserted rural hospital, staff physician Frank Eloff is instantly suspicious. Laurence is everything Frank is not—young, optimistic, and full of big ideas. The whole town is beset with new arrivals and the return of old faces. Frank reestablishes a liaison with a woman, one that will have unexpected consequences. A self-made dictator from apartheid days is rumored to be active in cross-border smuggling, and a group of soldiers has moved in to track him, led by a man from Frank’s own dark past. Laurence sees only possibilities—but in a world where the past is demanding restitution from the present, his ill-starred idealism cannot last. “Galgut’s prose, its gentle rhythms and straightforward sentences edging toward revelation, is utterly seductive and suspenseful . . . Galgut is a master of psychological tension. . . . Tragic and brilliant.” —The Globe and Mail (Toronto) |
| broken windows broken business summary: Car Guys vs. Bean Counters Bob Lutz, 2013-05-28 “One of the most acute books about management and how companies work in practice that I have read in a long time. If anyone wants to know exactly how the U.S. auto industry got into trouble, here is your guide.” —John Gapper, FINANCIAL TIMES When Bob Lutz got into the auto business in the early 1960s, CEOs knew that if you captured the public’s imagination with innovative car design and top-quality craftsmanship, the money would follow. The “car guys” held sway, and GM dominated with bold, creative leadership and iconic brands like Cadillac, Buick, Pontiac, Oldsmobile, GMC, and Chevrolet. But then GM’s leadership began to put its faith in numbers and spreadsheets. Determined to eliminate the “waste” and “personality worship” of the bygone creative leaders, management got too smart for its own good. With the bean counters firmly in charge, carmakers, and much of American industry, lost their single-minded focus on product excellence and their competitive advantage. Decline soon followed. In 2001, General Motors hired Lutz out of retirement with a mandate to save the company by making great cars again. As vice chairman, he launched a war against the penny-pinching number crunchers who ran the company by the bottom line and reinstated a focus on creativity, design, and cars and trucks that would satisfy GM’s customers. Lutz’s commonsense lessons, combined with a generous helping of fascinating anecdotes, will inspire readers in any industry. |
| broken windows broken business summary: Cirque Du Freak: A Living Nightmare Darren Shan, 2008-08-01 From the Master of Horror comes the first gripping book in the twelve book New York Times bestselling Saga of Darren Shan. Start the tale from the beginning in the book that inspired the feature film The Vampire's Assistant and petrified devoted fans worldwide. A young boy named Darren Shan and his best friend, Steve, get tickets to the Cirque Du Freak, a wonderfully gothic freak show featuring weird, frightening half human/half animals who interact terrifyingly with the audience. In the midst of the excitement, true terror raises its head when Steve recognizes that one of the performers-- Mr. Crepsley-- is a vampire! Stever remains after the show finishes to confront the vampire-- but his motives are surprising! In the shadows of a crumbling theater, a horrified Darren eavesdrops on his friend and the vampire, and is witness to a monstrous, disturbing plea. As if by destiny, Darren is pulled to Mr. Crepsley and what follows is his horrifying descent into the dark and bloody world of vampires. This is the beginning of Darren's story. |
| broken windows broken business summary: The Boy on the Wooden Box Leon Leyson, Marilyn J. Harran, Elisabeth B. Leyson, 2013-08-27 The biography of Leon Leyson, the only memoir published by a former Schindler's List child. |
| broken windows broken business summary: The Fourth Turning William Strauss, Neil Howe, 1997-12-29 NATIONAL BESTSELLER • Discover the game-changing theory of the cycles of history and what past generations can teach us about living through times of upheaval—with deep insights into the roles that Boomers, Generation X, and Millennials have to play—now with a new preface by Neil Howe. First comes a High, a period of confident expansion. Next comes an Awakening, a time of spiritual exploration and rebellion. Then comes an Unraveling, in which individualism triumphs over crumbling institutions. Last comes a Crisis—the Fourth Turning—when society passes through a great and perilous gate in history. William Strauss and Neil Howe will change the way you see the world—and your place in it. With blazing originality, The Fourth Turning illuminates the past, explains the present, and reimagines the future. Most remarkably, it offers an utterly persuasive prophecy about how America’s past will predict what comes next. Strauss and Howe base this vision on a provocative theory of American history. The authors look back five hundred years and uncover a distinct pattern: Modern history moves in cycles, each one lasting about the length of a long human life, each composed of four twenty-year eras—or “turnings”—that comprise history’s seasonal rhythm of growth, maturation, entropy, and rebirth. Illustrating this cycle through a brilliant analysis of the post–World War II period, The Fourth Turning offers bold predictions about how all of us can prepare, individually and collectively, for this rendezvous with destiny. |
| broken windows broken business summary: Never Broken Jewel, 2015-09-15 New York Times bestselling poet and multi-platinum singer-songwriter Jewel explores her unconventional upbringing and extraordinary life in an inspirational memoir that covers her childhood to fame, marriage, and motherhood. When Jewel’s first album, Pieces of You, topped the charts in 1995, her emotional voice and vulnerable performance were groundbreaking. Drawing comparisons to Joan Baez and Joni Mitchell, a singer-songwriter of her kind had not emerged in decades. Now, with more than thirty million albums sold worldwide, Jewel tells the story of her life, and the lessons learned from her experience and her music. Living on a homestead in Alaska, Jewel learned to yodel at age five, and joined her parents’ entertainment act, working in hotels, honky-tonks, and biker bars. Behind a strong-willed family life with an emphasis on music and artistic talent, however, there was also instability, abuse, and trauma. At age fifteen, she moved out and tasked herself with a mission: to see if she could avoid being the kind of statistic that her past indicated for her future. Soon after, she was accepted to the prestigious Interlochen Arts Academy in Michigan, and there she began writing her own songs as a means of expressing herself and documenting her journey to find happiness. Jewel was eighteen and homeless in San Diego when a radio DJ aired a bootleg version of one of her songs and it was requested into the top-ten countdown, something unheard-of for an unsigned artist. By the time she was twenty-one, her debut had gone multiplatinum. There is much more to Jewel’s story, though, one complicated by family legacies, by crippling fear and insecurity, and by the extraordinary circumstances in which she managed to flourish and find happiness despite these obstacles. Along her road of self-discovery, learning to redirect her fate, Jewel has become an iconic singer and songwriter. In Never Broken she reflects on how she survived, and how writing songs, poetry, and prose has saved her life many times over. She writes lyrically about the natural wonders of Alaska, about pain and loss, about the healing power of motherhood, and about discovering her own identity years after the entire world had discovered the beauty of her songs. |
| broken windows broken business summary: Room Emma Donoghue, 2017-05-07 Kidnapped as a teenage girl, Ma has been locked inside a purpose built room in her captor's garden for seven years. Her five year old son, Jack, has no concept of the world outside and happily exists inside Room with the help of Ma's games and his vivid imagination where objects like Rug, Lamp and TV are his only friends. But for Ma the time has come to escape and face their biggest challenge to date: the world outside Room. |
| broken windows broken business summary: Alienated America Timothy P. Carney, 2019-02-19 Now a Washington Post bestseller. Respected conservative journalist and commentator Timothy P. Carney continues the conversation begun with Hillbilly Elegy and the classic Bowling Alone in this hard-hitting analysis that identifies the true factor behind the decline of the American dream: it is not purely the result of economics as the left claims, but the collapse of the institutions that made us successful, including marriage, church, and civic life. During the 2016 presidential campaign, Donald J. Trump proclaimed, “the American dream is dead,” and this message resonated across the country. Why do so many people believe that the American dream is no longer within reach? Growing inequality, stubborn pockets of immobility, rising rates of deadly addiction, the increasing and troubling fact that where you start determines where you end up, heightening political strife—these are the disturbing realities threatening ordinary American lives today. The standard accounts pointed to economic problems among the working class, but the root was a cultural collapse: While the educated and wealthy elites still enjoy strong communities, most blue-collar Americans lack strong communities and institutions that bind them to their neighbors. And outside of the elites, the central American institution has been religion That is, it’s not the factory closings that have torn us apart; it’s the church closings. The dissolution of our most cherished institutions—nuclear families, places of worship, civic organizations—has not only divided us, but eroded our sense of worth, belief in opportunity, and connection to one another. In Abandoned America, Carney visits all corners of America, from the dim country bars of Southwestern Pennsylvania., to the bustling Mormon wards of Salt Lake City, and explains the most important data and research to demonstrate how the social connection is the great divide in America. He shows that Trump’s surprising victory was the most visible symptom of this deep-seated problem. In addition to his detailed exploration of how a range of societal changes have, in tandem, damaged us, Carney provides a framework that will lead us back out of a lonely, modern wilderness. |
| broken windows broken business summary: Broken for You Stephanie Kallos, 2007 BookSense Reading Group Top Ten Pick. Today Book Club Pick. Quill Book Award finalist. Comparisons to John Irving and Tennessee Williams would not be amiss in this show-stopping debut. - Kirkus Reviews, starred. A compelling, richly layered story reminiscent of works by John Irving and Anne Tyler. - Library Journal , starred. When we meet septuagenarian Margaret Hughes, she is living alone in a mansion in Seattle with only a massive collection of valuable antiques for company. Enter Wanda Schultz, a young woman with a broken heart who has come west to search for her wayward boyfriend. Both women are guarding dark secrets and have spent many years building up protective armor against the outside world. As their tentative friendship evolves, the armor begins to fall away and Margaret opens her house to the younger woman. This launches a series of unanticipated events, leading Margaret to discover a way to redeem her cursed past, and Wanda to learn the true purpose of her cross-country journey. |
| broken windows broken business summary: Broken Windows, Broken Business Michael Levine, 2014-07-01 In this vital work, author Michael Levine offers compelling evidence that problems in business, large and small, typically stem from inattention to tiny details. Social psychologists and criminologists agree that if a window in a building is broken and left unrepaired, soon thereafter the rest of the windows will be broken - and the perception will build that crime in that neighborhood is out of control. The same principle applies to business.. |
| broken windows broken business summary: Broken Things Lauren Oliver, 2018-10-18 **From the bestselling author of Panic, soon to be a major Amazon Prime TV series** It's been five years since Mia and Brynn murdered Summer Marks, their best friend, in the woods. Increasingly obsessed with a novel called The Way into Lovelorn and by their fan-fiction imagining of its sequel, the girls were drawn by an undertow of fantasy into the magical world they'd created. But eventually, their delusions turned sick, and the Shadow, Lovelorn's central evil, began to haunt them. Or so the story goes. The only thing is: they didn't do it. Brynn and Mia have both found different ways to hide from their notoriety, seeking refuge from a world that hates them-a world that will never feel magical, or safe, ever again. On the anniversary of Summer's death, a seemingly insignificant discovery resurrects the mystery and pulls Mia and Brynn back together once again. But as past and present, fiction and reality, begin again to intertwine, Brynn and Mia must confront painful truths they tried for so long to bury-and face the long shadow of memory that has, all this time, been waiting. In this engrossing, twisty novel, New York Times bestselling author Lauren Oliver weaves an unforgettable, mesmerizing tale of exquisite obsession, spoiled innocence, and impossible friendships. *************** PRAISE FOR LAUREN OLIVER 'Hugely moving and gorgeously written . . . an extremely clever and well-written novel that is ultimately uplifting' - Heat on Before I Fall 'This book will take your breath away' - She |
| broken windows broken business summary: Broken Idols of the English Reformation Margaret Aston, 2020-06-11 Why were so many religious images and objects broken and damaged in the course of the Reformation? Margaret Aston's magisterial new book charts the conflicting imperatives of destruction and rebuilding throughout the English Reformation from the desecration of images, rails and screens to bells, organs and stained glass windows. She explores the motivations of those who smashed images of the crucifixion in stained glass windows and who pulled down crosses and defaced symbols of the Trinity. She shows that destruction was part of a methodology of religious revolution designed to change people as well as places and to forge in the long term new generations of new believers. Beyond blanked walls and whited windows were beliefs and minds impregnated by new modes of religious learning. Idol-breaking with its emphasis on the treacheries of images fundamentally transformed not only Anglican ways of worship but also of seeing, hearing and remembering. |
| broken windows broken business summary: Broken Places and Outer Spaces Nnedi Okorafor, 2019-07-25 Nnedi Okorafor was never supposed to be paralyzed. A college track star and budding entomologist, Nnedi's lifelong battle with scoliosis was just a bump in her plan - something a simple surgery would easily correct. But when Nnedi wakes from the surgery to find she can't move her legs, her entire sense of who she is begins to waver. Confined to a hospital bed for months, unusual things begin to happen. Psychedelic bugs crawl her hospital walls; strange dreams visit her nightly. She begins to feel as if she's turning into a cyborg. Unsure if she'll ever walk again, Nnedi begins to put these experiences into writing, conjuring up strange, fantastical stories. What Nnedi discovers during her confinement would prove to be the key to her life as a successful science fiction writer: In science fiction, when something breaks, something greater often emerges from the cracks. While she may be bedridden, instead of stopping her journey Nnedi's paralysis opens up new windows in her mind, kindles her creativity and ultimately leads her to become more alive than she ever could have imagined. Nnedi takes the reader on a journey from her hospital bed deep into her memories, from her painful first experiences with racism as a child in Chicago to her powerful visits to her parents' hometown in Nigeria, where she got her first inkling that science fiction has roots beyond the West. This was not the Africa that Nnedi knew from Western literature - an Africa that she always read was a place left behind. The role of technology in Nigeria opened her eyes to future-looking Africa: cable TV and cell phones in the village, 419 scammers occupying the cybercafés, the small generator connected to her cousin's desktop computer, everyone quickly adapting to portable tech devices due to unreliable power sources. Nnedi could see that Africa was far from broken, as she'd been taught, and her experience there planted the early seeds of sci-fi - a genre that speculates about technologies, societies, and social issues - from an entirely new lens. In Broken Places & Outer Spaces, Nnedi uses her own experience as a jumping off point to follow the phenomenon of creativity born from hardship. From Frida Kahlo to Mary Shelly, she examines great artists and writers who have pushed through their limitations, using hardship to fuel their work. Through these compelling stories and her own, Nnedi reveals a universal truth: What we perceive as limitations have the potential to become our greatest strengths - far greater than when we were unbroken. |
| broken windows broken business summary: Time Smart Ashley Whillans, 2020-10-06 There's an 80% chance you're poor. Time poor, that is. Four out of five adults report feeling they are time-poor: They have too much to do and not enough time to do it. And the consequences are severe. The time-poor experience less joy each day. They laugh less. They are less healthy, less productive, and more likely to divorce. In one study of 2.5 million Americans, time stress produced a stronger negative effect on happiness than unemployment. How can we escape the time traps that make us feel this way and keep us from living our best lives? Time Smart is your playbook for taking back the time you lose to mindless tasks and unfulfilling chores. Author and Harvard Business School professor Ashley Whillans will give you proven strategies for improving your time affluence. Sometimes you can find time lost to thoughtless activity--like mindlessly checking your phone. Sometimes you can find time by buying your way out of time-consuming, unrewarding tasks--for instance, by paying for a ride to work. The techniques Whillans provides will free up seconds, minutes, and hours that, over the long term, become weeks of freed up time you can reinvest in positive, healthy activities. Time Smart doesn't stop at telling you what to do. It also shows you how to do it, helping you achieve the mind-set shift that will make these activities part of your everyday regimen. At every step, Time Smart provides assessments, checklists, and activities you can use right away. Before you've finished reading chapter 1, you'll be accounting for your time and thinking about ways to change. Whillans knows what works. A leading voice in time and happiness research, she's worked with groups as diverse as large consulting firms, couples, the US military, and women with limited means managing vegetable stands in Kenya. The strategies she presents are proven through research and brought to life by the stories of people making the shift--or trying to make the shift--in order to create happier, more fulfilling lives. |
| broken windows broken business summary: Leading Theories of Delinquent Behavior and Criminology Rajub Bhowmik, 2017 Leading Theories of Delinquent Behavior and Criminology covers major theories of crime, delinquent behavior, and criminology. This introductory primer criminology book demonstrates the contemporary uses of each criminological theory and summarizes the major points of each. The text primarily focuses on providing students with uncomplicated elucidation of each theory's fundamental concepts and perspectives. This book offers a fruitful approach to understanding major theories of crime, delinquent behavior, and criminology. |
BROKEN Definition & Meaning - Merriam-Webster
The meaning of BROKEN is violently separated into parts : shattered. How to use broken in a sentence.
BROKEN | English meaning - Cambridge Dictionary
BROKEN definition: 1. past participle of break 2. damaged, no longer able to work: 3. suffering emotional pain that…. Learn more.
728 Synonyms & Antonyms for BROKEN | Thesaurus.com
Find 728 different ways to say BROKEN, along with antonyms, related words, and example sentences at Thesaurus.com.
Broken - definition of broken by The Free Dictionary
1. fractured, smashed, or splintered: a broken vase. 2. imperfect or incomplete; fragmentary: a broken set of books.
broken adjective - Definition, pictures, pronunciation and ...
Definition of broken adjective from the Oxford Advanced Learner's Dictionary. that has been damaged or injured; no longer whole or working correctly. How did this dish get broken? The …
BROKEN - Definition & Translations | Collins English Dictionary
Discover everything about the word "BROKEN" in English: meanings, translations, synonyms, pronunciations, examples, and grammar insights - all in one comprehensive guide.
broken, adj. & n. meanings, etymology and more | Oxford ...
What does the word broken mean? There are 40 meanings listed in OED's entry for the word broken, three of which are labelled obsolete. See ‘Meaning & use’ for definitions, usage, and …
What is another word for broken? | Broken Synonyms ...
Find 6,114 synonyms for broken and other similar words that you can use instead based on 56 separate contexts from our thesaurus.
BROKEN Definition & Meaning | Dictionary.com
(of a family) disunited or divided by the prolonged or permanent absence of a parent, usually due to divorce or desertion: broken families. a child from a broken home; broken families.
BROKEN Synonyms: 685 Similar and Opposite Words | Merriam ...
Synonyms for BROKEN: shattered, fractured, smashed, fragmented, damaged, ruined, busted, collapsed; Antonyms of BROKEN: unbroken, repaired, fixed, reconstructed, mended, healed, …
BROKEN Definition & Meaning - Merriam-Webster
The meaning of BROKEN is violently separated into parts : shattered. How to use broken in a sentence.
BROKEN | English meaning - Cambridge Dictionary
BROKEN definition: 1. past participle of break 2. damaged, no longer able to work: 3. suffering emotional pain that…. Learn more.
728 Synonyms & Antonyms for BROKEN | Thesaurus.com
Find 728 different ways to say BROKEN, along with antonyms, related words, and example sentences at Thesaurus.com.
Broken - definition of broken by The Free Dictionary
1. fractured, smashed, or splintered: a broken vase. 2. imperfect or incomplete; fragmentary: a broken set of books.
broken adjective - Definition, pictures, pronunciation and ...
Definition of broken adjective from the Oxford Advanced Learner's Dictionary. that has been damaged or injured; no longer whole or working correctly. How did this dish get broken? The …
BROKEN - Definition & Translations | Collins English Dictionary
Discover everything about the word "BROKEN" in English: meanings, translations, synonyms, pronunciations, examples, and grammar insights - all in one comprehensive guide.
broken, adj. & n. meanings, etymology and more | Oxford ...
What does the word broken mean? There are 40 meanings listed in OED's entry for the word broken, three of which are labelled obsolete. See ‘Meaning & use’ for definitions, usage, and …
What is another word for broken? | Broken Synonyms ...
Find 6,114 synonyms for broken and other similar words that you can use instead based on 56 separate contexts from our thesaurus.
BROKEN Definition & Meaning | Dictionary.com
(of a family) disunited or divided by the prolonged or permanent absence of a parent, usually due to divorce or desertion: broken families. a child from a broken home; broken families.
BROKEN Synonyms: 685 Similar and Opposite Words | Merriam ...
Synonyms for BROKEN: shattered, fractured, smashed, fragmented, damaged, ruined, busted, collapsed; Antonyms of BROKEN: unbroken, repaired, fixed, reconstructed, mended, healed, …
