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| apmg cobit 5 sample exam: Agile Change Management Melanie Franklin, 2021-10-03 The second edition of Agile Change Management provides essential tools to build change manager capabilities and ensure change initiatives are embedded effectively throughout the organization. This book is a comprehensive resource for creating a roadmap that is flexible and unique to each organization to manage any type of change initiative. Detailing all the processes, activities and information needed, from creating the right environment for change to completing iterative tasks, it shows how to respond to different needs as they arise, reducing the potential for wasted time and resources. The updated second edition features chapters on behavioural change and decomposition in planning iterations, and new material on prototyping for business needs and virtual leadership. Whether implementing a large-scale transformation or working through projects at micro-level, Agile Change Management provides tools, frameworks and examples necessary to adapt to and manage change effectively. |
| apmg cobit 5 sample exam: The Effective Change Manager's Handbook Richard Smith, David King, Ranjit Sidhu, Dan Skelsey, APMG, 2014-11-03 The Effective Change Manager's Handbook helps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management. |
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| apmg cobit 5 sample exam: Project Management for Sustainable Development Foundation for European Sustainable Tourism, Silvia Barbone, 2013-10-30 Project Management for Sustainable Development (PM4SD) forms the basis of a new methodology for designing and managing successful tourism projects. PM4SD aims to become the internationally recognised methodology to use tourism as a force for social, economic and cultural change, supporting the delivery of successful projects in a way that ensures benefits for everyone: visitors, local communities and stakeholders alike. The first training courses in PM4SD were launched in 2013, and certificates have been awarded at PM4SD foundation level to almost 100 professionals from 15 countries representing different types of organisations, such as national and local governments, international organisations, academies, tour operators and consultancy companies |
| apmg cobit 5 sample exam: The Definitive Guide to IT Service Metrics Kurt McWhirter, Ted Gaughan, 2012-08-30 Learn how to integrate IT service metrics into your business and maximize their usage and effectiveness. |
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| apmg cobit 5 sample exam: PMO Competency Framework House of PMO, 2021-02-09 The PMO Competency Framework is a guide for PMO professionals interested in assessing and developing organisation-wide, team and personal competences within a PMO environment.This publication provides a standard and a toolset to allow PMO professionals to understand, assess and develop the skills, behaviours and experience to achieve their PMO goals and career potential.Aligned with the House of PMO Essentials examinations from APMG International; it serves as an official reference guide for the course |
| apmg cobit 5 sample exam: The BRMP® Guide to the BRM Body of Knowledge Business Relationship Management Institute, 1970-01-01 For trainers free additional material of this book is available. This can be found under the Training Material tab. Log in with your trainer account to access the material.The BRMP® Guide to the BRM Body of Knowledge is designed to assist the Business Relationship Management Professional (BRMP®) training course attendees and certification exam candidates, but it will also be of great value to anyone looking for a comprehensive foundation-level overview of the art and practice of Business Relationship Management. The book covers the entire BRMP® course syllabus and contains all the information covered in the training and referenced in the exam.What is BRMP®?Business Relationship Management Professional (BRMP®) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management. The BRMP® exam is designed to test an individual s learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement. To learn more about BRMP® training and certification, please visit http://brminstitute.org/.Who Is It For?Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. BRMP® professional development program provides an excellent Return on Investment (ROI) and is ideally suited for project managers, business analysts, architects, external service providers; representatives of shared services organizations including IT, HR, Finance, Sales, Strategy Planning, etc.; business partners and anyone else interested in business value maximization.Benefits for Individuals and OrganizationsHolders of BRMI Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of: The characteristics of the BRM role. What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider s services. The use of Portfolio Management disciplines and techniques to maximize realized business value. Business Transition Management and the conditions for successful change programs to minimize value leakage. The BRM role in Service Management and alignment of services and service levels with business needs. The principles of effective and persuasive communication. |
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| apmg cobit 5 sample exam: The Service Catalog Mark O'Loughlin, 2010-07-13 The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly identify the services they require clearly adds value. In turn this helps organizations identify key services that support business processes, understand the contribution made by those services and manage them appropriately. This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio. Readers will gain practical information and knowledge that will help with: understanding the full concept of the service catalog understanding the scope of the service catalog building an appropriate service catalog for your organization identifying the true value that the service catalog can deliver to your organization understanding services and the value that they provide to your organization and customers managing the service catalog In addition, a complete service catalog schematic is provided and the service portfolio pyramid, which is unique to this book, is introduced showing how all the pieces of the puzzle fit together. Widely researched and reviewed by some of the world s leading experts, this book provides a down-to-earth and practical resource for not only those who are developing Service Catalogs for the first time but also for those looking to refine their services according to agreed and established best practice concepts. |
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| apmg cobit 5 sample exam: The Cloud at Your Service Jonathan B. Rosenberg, Arthur Mateos, 2010 A guide to cloud computing covers such topics as building scalable applications, migrating existing IT to the cloud, and cloud data security. |
| apmg cobit 5 sample exam: COBIT 5 for Information Security ISACA, 2012 COBIT 5 provides a comprehensive framework that assists enterprises in achieving their objectives for the governance and management of enterprise IT. COBIT 5 enables IT to be governed and managed in a holistic manner for the entire enterprise, taking into account the full end-to-end business and IT functional areas of responsibility, considering IT-related interests of internal and external stakeholders. |
| apmg cobit 5 sample exam: ITIL® 2011 Edition - A Pocket Guide Jan van Bon, 2020-06-11 For trainers free additional material of this book is available. This can be found under the Training Material tab. Log in with your trainer account to access the material. Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike. Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ‘lifecycle’ approach? What are the key service management processes and functions? Secondly the ITIL pocket guide can be used as part of the training material for everyone who wants to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of AXELOS’ ITIL Foundation Certificate syllabus. |
| apmg cobit 5 sample exam: Managing Agile Alan Moran, 2016-10-06 This book examines agile approaches from a management perspective by focusing on matters of strategy, implementation, organization and people. It examines the turbulence of the marketplace and business environment in order to identify what role agile management has to play in coping with such change and uncertainty. Based on observations, personal experience and extensive research, it clearly identifies the fabric of the agile organization, helping managers to become agile leaders in an uncertain world. The book opens with a broad survey of agile strategies, comparing and contrasting some of the major methodologies selected on the basis of where they lie on a continuum of ceremony and formality, ranging from the minimalist technique-driven and software engineering focused XP, to the pragmatic product-project paradigm that is Scrum and its scaled counterpart SAFe®, to the comparatively project-centric DSDM. Subsequently, the core of the book focuses on DSDM, owing to the method’s comprehensive elaboration of program and project management practices. This work will chiefly be of interest to all those with decision-making authority within their organizations (e.g., senior managers, line managers, program, project and risk managers) and for whom topics such as strategy, finance, quality, governance and risk management constitute a daily aspect of their work. It will, however, also be of interest to those readers in advanced management or business administration courses (e.g., MBA, MSc), who wish to engage in the management of agile organizations and thus need to adapt their skills and knowledge accordingly. |
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| apmg cobit 5 sample exam: Management of Risk , 2002 This guide is intended to help organisations put in place effective frameworks for taking informed decisions about risk. It brings together recommended approaches, checklists and pointers to more detailed information on tools and techniques. The topics covered include: the principles of risk management; how risks are managed; managing risks at the strategic, programme, project and operational level; techniques and examples of the benefits of risk management. The publication draws on the experience of experts from both the private and public sector. |
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| apmg cobit 5 sample exam: Practical People Engagement Patrick Mayfield, 2013-10-15 From research into high performers and from his own experience, Patrick Mayfield concludes that many of us leading change have prioritised and focused on the wrong things. Great change leaders understand this. Could their focus and different behaviours be the reason for their achievements? Patrick believes the evidence has been 'hiding in plain sight'. Practical People Engagement provides a better approach as well as a rich source of practices and techniques that help the reader get better results from the change they are trying to lead. As well as challenging conventional perspectives and practices on the 'people thing', Patrick provides a better way, observed in the high performers, identifying seven timeless principles of people engagement. The book considers different perspectives, 'hats', on stakeholders, story-telling as a key vehicle of engagement, how Agile relates to good engagement, the leader's favourite word, and the power of collaboration. The main and final section distills the various practices and techniques into a simple five-step pathway. Whilst writing, Patrick applied the principles and practices in this book to the book itself, collaborating with a large number of specialists in related fields. As a result, 'Practical People Engagement' has now been chosen as the source reference for a new APMG International qualification in Stakeholder Engagement. Readable, practical and written from a sound research base. Mark Withers, CIPD and Mightywaters Consulting. Any Agile project needs to put significant effort into the way team members communicate but the most successful of those will also employ many of Patrick's tips to communicate most effectively with all who should be involved. Julia Godwin, DSDM Director. Overall a great read and broad coverage of the subject. Stephen Jenner, author of 'Managing Benefits'. |
| apmg cobit 5 sample exam: Service strategy Great Britain. Office of Government Commerce, 2007-05-30 This volume provides guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions. |
| apmg cobit 5 sample exam: The Relationship Manager Tony Davis, Richard Pharro, 2003 This book deals with a new role - the Relationship Manager - and has been written to fill the gap between technical and business aspects of successful project delivery. |
| apmg cobit 5 sample exam: APM Body of Knowledge , 2012 The APM Body of Knowledge 6th edition provides the foundation for the successful delivery of projects, programmes and portfolios across all sectors and industries. Written by the profession for the profession it offers the key to successful project management and is an essential part of the APM Five Dimensions of Professionalism. It is a scope statement for the profession and a sourcebook for all aspiring, new and experienced project professionals offering common definitions, references and a comprehensive glossary of terms. |
| apmg cobit 5 sample exam: The Effective Change Manager The Change Management Institute, 2014 'The Effective Change Manager' is designed for change management practitioners, employers, authors, academics and anyone with an interest in this growing professional discipline of change management. This first edition The Change Management Body of Knowledge (CMBoK) draws on the experience of more than six hundred change management professionals in thirty countries. Starting with what change managers do - 'The Effective Change Manager' describes what change managers must know in order to display those competencies effectively - and to deliver change successfully. The Change Management Institute (CMI) is an independent professional organization that is uniquely positioned to promote and advance the interests of Change Management. Since 2005, the CMI has been providing opportunities for change management professionals to build knowledge and skills and network with other professionals. |
| apmg cobit 5 sample exam: ITIL Service Strategy Great Britain. Cabinet Office, Great Britain. Stationery Office, 2011 This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions. |
| apmg cobit 5 sample exam: ITIL Practitioner Guidance , 2016 This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. |
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| apmg cobit 5 sample exam: ITIL 4 High-Velocity IT Axelos, 2020-02 ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. |
| apmg cobit 5 sample exam: TOGAF® 9 Certified Study Guide - 2nd Edition Rachel Harrison, 2011-12-12 The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively. The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addition to knowledge and comprehension. This Study Guide supports students in preparation for the TOGAF 9 Part 2 Examination, leading to TOGAF 9 Certified. |
| apmg cobit 5 sample exam: The Green Book Great Britain. Treasury, 2003 This new edition incorporates revised guidance from H.M Treasury which is designed to promote efficient policy development and resource allocation across government through the use of a thorough, long-term and analytically robust approach to the appraisal and evaluation of public service projects before significant funds are committed. It is the first edition to have been aided by a consultation process in order to ensure the guidance is clearer and more closely tailored to suit the needs of users. |
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APMG - Best Practice Schemes
APMG is the world leader in developing best practice certification schemes that deliver transformational learning.
APMG | APM GROUP
We are a global leader for best practice solutions. We work with governments, not-for-profits and businesses to develop certification schemes aligned to best practice and legislation. Our …
APMG International
World's leading accreditation and exam institute. Find the best business solutions and training courses for a variety of professional certifications.
About us | APMG International
APMG (APM Group) International certifications are used by 80% of the FTSE 100 and 33% of the S&P 500. APMG best practice certifications are proven to deliver better outcomes by providing …
Services - APM GROUP
An APMG certification scheme helps to equip individuals with the knowledge, skills and abilities they need to be the best version of themselves. Leading organisations use APMG services to …
Certifications & Solutions - APMG International
Committed to ensuring excellent standards and collaborating closely with Government and industry leaders - we provide an ensemble of the best available certifications and business …
Agile Project Management (AgilePM®) Certification - APMG …
Since its introduction in 2010, AgilePM has fast established itself as the world's leading framework and certification for Agile project management, with over 240,000 exams sat worldwide. …
Accreditation Services - APM GROUP
APMG is a world leader in providing accreditation services - we check training providers are competent and can be trusted to deliver your courses.
APMG International - Agile Centre
Learn about APMG International, a globally recognised accreditation body known for its high standards in project management, business agility, and governance.
Agile Project Management (AgilePM®) Certification - APMG Store
AgilePM is the world's leading certification for agile project management, with over 200,000 certified practitioners worldwide and hundreds more people becoming newly certified each …
APMG - Best Practice Schemes
APMG is the world leader in developing best practice certification schemes that deliver transformational learning.
APMG | APM GROUP
We are a global leader for best practice solutions. We work with governments, not-for-profits and businesses to develop certification schemes aligned to best practice and legislation. Our …
APMG International
World's leading accreditation and exam institute. Find the best business solutions and training courses for a variety of professional certifications.
About us | APMG International
APMG (APM Group) International certifications are used by 80% of the FTSE 100 and 33% of the S&P 500. APMG best practice certifications are proven to deliver better outcomes by providing …
Services - APM GROUP
An APMG certification scheme helps to equip individuals with the knowledge, skills and abilities they need to be the best version of themselves. Leading organisations use APMG services to …
Certifications & Solutions - APMG International
Committed to ensuring excellent standards and collaborating closely with Government and industry leaders - we provide an ensemble of the best available certifications and business …
Agile Project Management (AgilePM®) Certification - APMG …
Since its introduction in 2010, AgilePM has fast established itself as the world's leading framework and certification for Agile project management, with over 240,000 exams sat worldwide. …
Accreditation Services - APM GROUP
APMG is a world leader in providing accreditation services - we check training providers are competent and can be trusted to deliver your courses.
APMG International - Agile Centre
Learn about APMG International, a globally recognised accreditation body known for its high standards in project management, business agility, and governance.
Agile Project Management (AgilePM®) Certification - APMG Store
AgilePM is the world's leading certification for agile project management, with over 200,000 certified practitioners worldwide and hundreds more people becoming newly certified each day. …
